---
description: Get a Trengo alternative that scales with your business. Unlock ROI and take advantage of mature automation with no surprise fees or price hikes.
title: Trengo Alternative with Transparent Pricing &amp; All-in-1 Chat Solution
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

# The Trengo alternative to scale conversions, not costs

No hidden fees or surprise price hikes — just value that drives results. While Trengo limits your growth and strains your budget, respond.io unlocks ROI at scale.

[Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd4921f980c994f1f9082097ee4d7c579?width=1200)

## Trengo vs respond.io: A quick feature comparison

Both Trengo and respond.io unify popular messaging channels and boost customer engagement with broadcast, AI and conversation analytic tools. But when it comes to **pricing transparency** and **mature omnichannel automation**, their capabilities and value differ widely. Find out which solution best fits your needs.

| | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0a3ca5508d924a8a89564ea361b14ceb?width=284)Trengo | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F598d3554b2cc40068673a1a458f778cb?width=284)respond.io                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
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| WhatsApp Capabilities                                                                                                                             |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| WhatsApp Business Solution Provider                                                                                                               | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| WhatsApp Business Calling API                                                                                                                     | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| WhatsApp Business App + API                                                                                                                       | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| WhatsApp Catalog                                                                                                                                  | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Broadcasts                                                                                                                                        | Add-on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Omnichannel Capabilities                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Supported Channels                                                                                                                                | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F54bfeb55ae094386be195e2a4d957f40?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Faf91aafc29aa44958d3e18f3b7d0c96a?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1b1b0ca71d084c70978b079613f93198?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fcbbbdd632799483f9cd6076c6225563c?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd3cd99e07a2742ca9ec40a1b7b0c896f?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5ca6e0252a824a65b73419606f58752b?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fa51425cf583946398967bc358acd4178?width=24) | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F54bfeb55ae094386be195e2a4d957f40?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Faf91aafc29aa44958d3e18f3b7d0c96a?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1b1b0ca71d084c70978b079613f93198?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F42dbf5cf59564355bd95f778c296ecdd?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fddbdee1fa1164c53b98dc7341e9d4c5b?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F342c5b52ff524f14aee9840cbb681d57?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fcbbbdd632799483f9cd6076c6225563c?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Ffb47f3d21c9d47f7a5e2cf26ba6d0b7f?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd3cd99e07a2742ca9ec40a1b7b0c896f?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5ca6e0252a824a65b73419606f58752b?width=24)![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fa51425cf583946398967bc358acd4178?width=24) |
| Calls                                                                                                                                             | Voice over Internet Protocol (VoIP)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | WhatsApp Business Calling APIMessenger Calls _(Coming soon)_ Voice over Internet Protocol (VoIP)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Customer Lifecycle Automation                                                                                                                     |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Customer Lifecycle Management                                                                                                                     | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | All channels                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Chat Automation Workflows                                                                                                                         | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)For additional fees                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Click to Chat Automation Triggers                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Reports                                                                                                                                           | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)Limited                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| AI Features                                                                                                                                       |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| AI Agent                                                                                                                                          | For additional fees                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Included in Growth plan and above                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| AI Assisted Message Drafts                                                                                                                        | For additional fees                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Unlimited credits                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| AI integration with Automated Workflows                                                                                                           | For additional fees                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Included in Growth plan and above                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Support and Stability                                                                                                                             |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Onboarding Support                                                                                                                                | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)Limited                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Chat Support Availability                                                                                                                         | Only during office hours CET time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | 24/5 live chat, 24/7 AI agent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Supports High Message Volume without Lagging                                                                                                      | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6e99a1224b57155a3776324adcebbb0f69a159df46ed661bdbff711aa57cc9b5?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 | ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=24)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Support via Call                                                                                                                                  | Pro plan and above                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | Available on all plans                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Pricing                                                                                                                                           |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Entry                                                                                                                                             | **Boost:** $347/month10 users6,000 conversations/year\*_\*Conversations have a 7-day window_                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | **Starter:** $79/month5 usersUnlimited Monthly Active ContactsNo workflows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| Mid-tier                                                                                                                                          | **Pro:** $579/month20 users18,000 conversations/year                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | **Growth:** $159/month10 users1,000 Monthly Active Contacts\*Unlimited workflows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| Advanced                                                                                                                                          | **Enterprise:** Custom pricingUndefined number of usersCustom number of conversations                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    | **Advanced:** $279/month10 users1,000 Monthly Active ContactsAll automation and integration featuresUnlimited workflows_Contact respond.io for customized enterprise plans._                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Additional fees                                                                                                                                   | Conversation fees ($18/each additional 100 conversations)Conversations with an AI surcharge ($0.29 per conversation)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | \-                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |

_\*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to._

## Easily migrate to the most powerful WhatsApp API solution

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1b20497f49ac4c69afef1b16773e599c?width=865)

Migrate from WhatsApp Business App to WhatsApp API

1. 1\. Purchase a phone number that’s not connected to a current WhatsApp Business account or sign up for a virtual number

1. 2\. Connect your number to your Meta business account

1. 3\. Connect your new WhatsApp API account to respond.io

1. 3\. Connect your new WhatsApp API account to respond.io

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F2be5aae4aa294a97991a66241e94bc18?width=818)

Migrate WhatsApp API from another BSP to respond.io

1. 1\. Turn off 2-step verification in your Meta account.

1. 2\. Follow the [simple steps in the respond.io platform](https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps%5Fto%5Fmigrate%5Fto%5Frespond%5Fio%5Fwhats%5Fapp%5Fbusiness%5Fplatform%5Fapi) to migrate your account

1. 3\. Verify your number and you’re ready to go - you keep your number, templates, contacts and conversation history!

## Why respond.io is the best alternative to Trengo

🛠️

Built for scale, not stress

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Handle VoIP calls, email, TikTok, WhatsApp and more in a team inbox

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Modern UI/UX built for high conversation volumes; no lags or downtime

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Get support in hours, not days — unlike Trengo, respond.io never leaves you hanging

🏆

Achieve success across the funnel

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Trengo was designed for support; its new marketing and sales features lack maturity

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Trengo’s add-on automations are clunky and limited to one channel at a time

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Respond.io drives marketing, sales and support results with omnichannel tools and detailed analytics

💰

Transparent pricing for proven value, no bill shock

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Get all the promised features in your plan, no add-ons for automation and AI

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Pay only for the contacts that you talk to in a month

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca?width=20)

* Respond.io’s G2 reviews show faster time to value and stronger ROI than Trengo

[Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register)

## Go beyond with respond.io — more power, more growth, less hassle

Trengo may get you started but respond.io takes you to the next level with smarter omnichannel workflows, higher revenue and a platform built to scale your business.

Calls and chat in one inbox

While Trengo does not support some key channels and charges additional fees for VoIP, respond.io unifies calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0515099df1ec4d7c990903a01b600b4b?width=916)

Customer lifecycle management

Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5129732fc70549c3984f49eb29504d98?width=906)

AI and automation without limits

Trengo charges additional, unlisted fees for automation. Respond.io offers unlimited AI credits and flexible automation for scalability.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fbe7ab9d139e949b2b5e9dcb90d7f7146?width=916)

Reliable partner

Our customer success and support teams are here to help every step of the way. We’ll onboard you fast with advice tailored to business goals, then support you 24/7 after.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5d129d8a680647f98cf22515f7defa43?width=916)

Native integrations

Enrich data with HubSpot, Salesforce, Google Sheets and more. Enjoy Salesforce on our starter plan while it’s only available on Trengo’s Pro plan.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb4d1a8e46ac24822bb250f6f79b705ca?width=906)

Data-driven insights

Track response times, ad and broadcast performance, and conversions to turn insights into revenue.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F61fa2fa290674467a0ee51559849c123?width=916)

Comprehensive lead generation 

Capture leads from Meta and TikTok, qualify and reply instantly with AI, then optimize performance with detailed analytics.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1008a8bf3c534f02ade9fc7c389fa957?width=916)

Sales tools that convert 

Automate bookings, share product info instantly with Meta Catalogs and accelerate high-value or critical deals with voice calls.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F6f5c73e1f6d8490e98b3e58aaaf6d1f3?width=906)

Customer retention at scale

Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.

[Learn More ](/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F15ca24d1bde648d9adc53331b8da45db?width=916)

## Easily migrate to the most powerful WhatsApp API solution

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1b20497f49ac4c69afef1b16773e599c?width=865)

Migrate from WhatsApp Business App to WhatsApp API

1. 1\. Purchase a phone number that’s not connected to a current WhatsApp Business account or sign up for a virtual number

1. 2\. Connect your number to your Meta business account

1. 3\. Connect your new WhatsApp API account to respond.io

1. 3\. Connect your new WhatsApp API account to respond.io

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F2be5aae4aa294a97991a66241e94bc18?width=818)

Migrate WhatsApp API from another BSP to respond.io

1. 1\. Turn off 2-step verification in your Meta account.

1. 2\. Follow the [simple steps in the respond.io platform](https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps%5Fto%5Fmigrate%5Fto%5Frespond%5Fio%5Fwhats%5Fapp%5Fbusiness%5Fplatform%5Fapi) to migrate your account

1. 3\. Verify your number and you’re ready to go - you keep your number, templates, contacts and conversation history!

## Set up quickly on respond.io

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Ffd21270efd8144778d57b67ebd27c487?width=716)

Migrate from Sleekflow or other software to respond.io

1. **1.** Create a respond.io account

1. **2.** Follow the step by step channel connection guides or reach out to us for full migration assistance.

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F283b796da98147869ae768ea4e9b7115?width=716)

New to messaging platforms? Get started easily

1. **1.** Create a respond.io account.

1. **2.** Follow the step by step channel connection guides or reach out to our support team for assistance.

[Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register)

## Frequently asked questions

Which businesses is Trengo best for?

Trengo is best for small businesses with fewer than 5 agents sending low volumes of messages to customers on WhatsApp, Facebook and Instagram.

Larger businesses with high conversation volumes requiring advanced features for multiple users and teams should consider respond.io. Our product best suits B2C businesses looking for business or revenue growth over calls, email and popular messaging channels like TikTok, WhatsApp and more.

Why do I need a Trengo alternative?

Trengo isn’t ideal for businesses with high message volumes because of its high conversation costs and tendency to lag under pressure. Automation is critical for growth, but Trengo charges extra for it — a frustrating surprise for many teams.

Limited channel support, like the lack of TikTok integration, makes scaling even harder. And if you run into issues or need assistance, expect to wait days for a response from Trengo, as its customer reviews show. Choose an alternative like respond.io to market, sell and support on any channel using advanced automation and AI — with no unexpected costs.

What makes respond.io the best Trengo alternative?

Growing businesses like yours demand reliability, no sudden changes without warning. On respond.io, be confident that you’ll get what you sign up for. And should you decide to expand, we’ll walk you through your options any time, no long waits or confusion.

Handle conversations from TikTok, WhatsApp, email, voice calls and more, all in one place. Instead of silos or chaos, enjoy omnichannel conversations in a team inbox with a great UI/UX.

Then, go beyond basic automation. While Trengo limits your workflows, respond.io empowers your team with advanced AI, custom workflows and flexible logic. Combined with lead management features and reports, it’s built to convert leads faster at scale.

Need help? Our onboarding team will get you set up fast. Then we stay by your side with 24/5 expert support and 24-hour AI support on weekends — at no extra cost, on every plan.

Collectively, these translate to real impact: our G2 reviews prove quicker time to value and ROI than Trengo. In short, Trengo just gets you conversations. Respond.io gets you conversions.

What is the difference in respond.io and Trengo’s pricing?

With Trengo’s basic packages, your conversation numbers are limited and features including AI and automation also incur more fees. Users are limited to 5, even on the Pro plan, which makes scaling a challenge.

Respond.io’s Monthly Active Contacts pricing gives you unlimited total contacts and conversations, unlike competitors who charge by contact blocks or cap conversations per plan. As your chat volume grows, your cost per Monthly Active Contact goes down, making it more scalable over time. And since we don’t charge per user, we help you automate more to support customer growth and handle high chat volumes — no matter how big your team gets.

How do I switch from Trengo or another platform to respond.io?

Book a tailored demo with our in-house experts to see how respond.io meets your specific use cases, or sign up for a free trial. When you’re ready to make the switch, our onboarding team is happy to offer guided assistance for a smooth migration. After that, support is available 24/7 if you need any help.

Does Trengo or respond.io have better customer support?

Trengo offers email and messaging support for the Boost plan and is only reachable via live chat during CET office hours for customers on higher-tier plans. Even then, customer reviews frequently mention poor response times and support quality.

Respond.io offers 24/5 customer support and 24-hour AI chat over the weekends for all plans, with Customer Success Managers available for tailored business growth. Excellent customer support is a point of pride, a claim backed by positive customer reviews.

## Real success stories from customers

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IpTLSbHmQ6IItfvxfxlbn/1ddaf902ba6759c82b544ec97219ac88/Only_Tourism_-_cover.jpg?q=70&w=800&fm=avif)![https://onlytourism.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zeOMOf7rdPFsiqCAVo0cO/167e7173f4b90e36301a9efa37ac87a2/only-tourism-logo.png)Only Tourism Automates 80% of Visa Inquiries with Respond.io’s AI AgentRead More ](/customers/only-tourism-automates-80-percent-visa-inquiries-with-ai-agents)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6fUTsJ2zJqesAhOTs23gkS/cbefc6ff31535496216c24affd4c9ecb/iMotobike_-_cover.png?q=70&w=800&fm=avif)![https://imotorbike.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/24VVyRPw2TQZI98gtdNWvV/a0eacdb51cdc39dcf986eb138a948af4/iMotobike-logo.svg)iMotorbike Handles 2x More Leads with AI Agents on Respond.ioRead More ](/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3njwveGZ5XkoBkuDvaWS8t/7bb22115224d0a75b733e275a49649e6/JU_productions_-_cover.jpg?q=70&w=800&fm=avif)![https://ju.productions/](https://assets2-proxy.respond.io/ph8r57dk1q9w/4AIGNcOpqxaDR1r1T08CBy/20c50b4cf7f2c13cd35c77b0a2172744/JU_productions-logo.png)JU Productions Chose Respond.io Over Manychat for 718% More WhatsApp SalesRead More ](/customers/ju-productions-chose-respond-io-over-manychat)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2058yBWMw2LQWcemmmgfoB/256f8026feb8bc030c0523f51aed857a/Automax_-_Cover.jpg?q=70&w=800&fm=avif)![https://automaxgroup.me](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CBNHUyCa6p70FSiv7OYyL/7477e629ba2fd2cf7ac0bc3a36d0969c/Automax-logo.svg)How Automax® achieved 42.5x ROI from WhatsApp broadcastsRead More ](/customers/automax-boosts-roi-from-whatsapp-broadcasts)

3x your business results with respond.io 🚀

[Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register)

2025-12-05T04:33:35.850Z

core

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