--- description: See all articles written by Serene Tan on the respond.io blog. title: All Articles By Serene Tan | Respond.io --- # Serene Tan Serene Tan is the Head of Content at respond.io. Before joining the team in 2020, she was an ex-teacher with stints in Australia, Singapore and Japan. Serene is also an MBA graduate from the University of Wales Trinity St David and a certified social media marketer. 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Please check for typos or browse through our categories. 3x Your Business Results with Respond.io 🚀 [Talk to sales](/pricing)[Start free trial](/pricing) 2026-10-16T11:03:05.392Z blogs ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"Person","@id":"https://respond.io/author/serene-tan","name":"Serene Tan","description":"See all articles written by Serene Tan on the respond.io blog.","url":"https://respond.io/author/serene-tan","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/2Y6LIr15mC1nj8MgftMVT5/6ffeea71593277f0fc29dafd1c1de9b9/Serene_Avatar.svg","worksFor":{"@id":"https://respond.io/#organization"}},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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