--- description: Wati, SleekFlow, Trengo, Manychat and respond.io compared for mid-market B2C teams replacing Meta Business Agent before handed-off leads go unanswered. title: Best Meta Business Agent Alternatives for Multichannel B2C image: https://assets2-proxy.respond.io/ph8r57dk1q9w/3XveyURiGm4mFslEJlYZHW/afeea5ee5dcd482f345294f07874b191/Practical_guide__Best_Meta_Business_Agent_Alternative_for_B2C_Teams.png --- ![Best Meta Business Agent Alternatives for Multichannel B2C](https://assets2-proxy.respond.io/ph8r57dk1q9w/3XveyURiGm4mFslEJlYZHW/afeea5ee5dcd482f345294f07874b191/Practical_guide__Best_Meta_Business_Agent_Alternative_for_B2C_Teams.png?q=70&w=400&fm=avif) ## TL;DR: Meta Business Agent alternatives for B2C teams * **Meta Business Agent:** stay while one WhatsApp number and one person cover all your chats. Move when chats spread across numbers, channels and agents and handed-off customers start waiting. * **Wati:** for teams that sell mainly on WhatsApp and want AI agents and broadcasts in one WhatsApp-first tool. * **SleekFlow:** for lower-volume teams that sell mainly on WhatsApp and social messaging. * **Trengo:** for support teams that handle email alongside WhatsApp in one shared inbox. * **Manychat:** for Instagram-first businesses automating comment and DM replies. * **Respond.io:** for mid-market B2C teams handling 500+ customer chats a month across several channels, where AI Agents assign each handed-off chat and update its Lifecycle stage. This comparison helps mid-market B2C teams choose a platform to move to once Meta Business Agent no longer covers their channels, numbers and agents. It compares five alternatives on what happens after the AI replies: who owns the chat, where the lead's stage is recorded and how the bill changes as more customers message you. Picking the wrong one means handed-off leads go unanswered and the team still can't see which ads drive sales. ## Why B2C teams look for a Meta Business Agent alternative B2C teams look for an alternative when their chats outgrow a single Meta account. As an AI agent inside WhatsApp, Messenger and Instagram, Meta Business Agent sits in an adjacent category to a customer conversation platform, so the gaps show up once a team needs to run conversations across channels and agents. Each one is something you can check in your own operations: * **A second number or a non-Meta channel goes live:** Meta describes the agent working inside WhatsApp, Messenger and Instagram. It doesn't describe covering TikTok, website chat, SMS or email, so those chats sit in separate tools and the team checks several places to find new inquiries. * **Handed-off chats wait for someone to notice them:** Meta lets the business decide when a team member steps in. It doesn't describe assigning that chat to a named person or team, so a customer who asked for a person can wait until someone happens to open the app. * **The team can't say which ads produced last month's sales:** Meta doesn't describe recording a lead's stage or sending it to a CRM. Without that record, campaign leads that turned into sales look the same as the ones that went cold. The WhatsApp Business app adds its own ceiling. Before moving to respond.io, Malaysian homestay operator [Nai Hospitality found the app's limited devices and users](https://respond.io/customers/homestay-business-automates-89-percent-contact-assignments) capped how many team members could manage conversations at once. The cost shows up as missed leads when no one owns the next reply, and as a team that can't see which ads and chats turned into sales. ## How we compared Meta Business Agent alternatives We compared each alternative on six criteria that separate a platform a growing team can run from one that recreates the same gaps: * **Channels beyond Meta's apps:** Customers who find you on TikTok or your website still need a reply. If those channels live in another tool, a returning customer looks like a new one and the agent replying has none of the earlier conversation. * **What the AI agent does after it replies:** An agent that only answers leaves the follow-up to a person. Look for one that can assign the chat, update the customer's stage and look up an order or booking in another system, so the work is done by the time a person picks the chat up. The same test separates the [best AI agents for B2C customer conversations](https://respond.io/blog/best-ai-agents-b2c-customer-conversations). * **Handoff and team inbox:** When the AI hands a chat over, it should land with a named agent or team. Shared logins and "whoever opens it first" lead to double replies and chats nobody answers. * **CRM sync and seeing which ads drive sales:** If the CRM only receives a name, sales still has to ask what the customer wanted. A sync that carries the customer's stage lets you see which campaigns produced customers. * **How cost behaves as usage grows:** Platforms charge by user seat, by contact, by conversation or by AI usage. The right model depends on whether your growth comes from more agents, more customers or more AI-handled chats. * **Support hours:** If an AI agent stops replying during a campaign, the hours your vendor's support team works decide how long leads wait. ## Meta Business Agent alternatives compared Meta Business Agent fits owner-run businesses on one number, and the five alternatives differ mainly in which channels they center on and whether a handed-off chat reaches a named owner. Prices are monthly-billing subscription prices in USD for each vendor's most relevant plan. WhatsApp message fees from Meta are separate. | **Tool** | **Best For** | **Main Uses** | **Pricing** | | ------------------- | ----------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------- | | Meta Business Agent | Owner-run businesses on one WhatsApp number, where one person steps in from the app | Answers questions, recommends catalog products, books appointments and qualifies leads inside WhatsApp, Messenger and Instagram | Free to start; Meta has announced paid subscription access | | Wati | WhatsApp-first teams that sell through chat and broadcasts | Team inbox, broadcasts and Astra AI agents on WhatsApp, with Instagram, Facebook and TikTok | Pro: $149 a month, includes 5 users; Wati prices by region | | SleekFlow | Lower-volume teams on WhatsApp and social messaging | AI agents, broadcasts and an inbox across multiple channels | Pro: $139 a month, 10 users | | Trengo | Support teams that run email alongside WhatsApp | Shared inbox for email, live chat, WhatsApp and social channels; AI agent for routine questions | Boost: $391 a month, 10 users | | Manychat | Instagram-first businesses automating comments and DMs | Comment and DM automation on Instagram, Messenger, TikTok and WhatsApp; Manychat AI | Pro: $39 a month, 3 users | | respond.io | Mid-market B2C teams running several channels and agents, where every handoff needs an owner and visibility | AI Agents that reply, assign chats and update Lifecycle stage; one inbox for WhatsApp, Instagram, Messenger, TikTok, website chat, SMS and email; HubSpot sync | Growth: $199 a month, 10 users | ## 5 best Meta Business Agent alternatives for B2C teams ### Wati A WhatsApp-first platform for B2C teams that sell and support customers mainly through WhatsApp. Wati combines a team inbox, broadcasts and Astra AI agents, which Wati describes as autonomous agents that handle customer conversations end to end with handoff to a human. It also connects Instagram, Facebook and TikTok. #### Who Wati is best for B2C teams whose customers reach them almost entirely on WhatsApp, and who want broadcasts and AI agents in one WhatsApp-focused tool. #### Wati pros * **AI agents included on Pro:** The Pro plan includes 2 Astra AI agents with multilingual replies, integrations and human handoff. * **Built around WhatsApp selling:** Templates, unlimited broadcasts, catalogs and connected Facebook and TikTok ad accounts sit in the same tool as the inbox. * **Team routing from Pro:** Pro includes teams, smart routing and operator reports. #### Wati cons * **More numbers need the Business tier:** Additional WhatsApp numbers and round-robin assignment are listed on Wati's Business plan, so a team adding a second number moves up a tier or pays per extra number. * **Cost grows on several meters:** Wati bills per message, per extra user and per add-on (automation triggers, AI credits, extra numbers), so a busy month raises more than one line on the bill. #### Wati pricing Wati's Pro plan is $149 a month and includes 5 users and 2 Astra AI agents. Extra users cost $39 a month each, extra WhatsApp numbers are an add-on, and messages are billed per message on top of the subscription. Wati sets plan prices by region, so the price may differ in your country. #### Wati customer sentiment Wati has a 4.6/5 G2 rating from 516 reviews. ### SleekFlow An AI omnichannel messaging suite for lower-volume B2C teams that sell and support customers mainly on WhatsApp and social messaging. SleekFlow combines an inbox, broadcasts and AI agents across WhatsApp, Instagram, Messenger, TikTok, LINE, WeChat, Viber, Telegram, SMS and email. It also handles phone calls through Twilio in the same inbox. #### Who SleekFlow is best for B2C teams moving off Meta Business Agent with lower chat volumes, whose customers reach them mainly on WhatsApp and social messaging. It fits best while they don't yet need AI connected to booking, order or CRM systems. #### SleekFlow pros * **Phone calls in the same inbox:** SleekFlow handles phone calls through Twilio alongside chats, so a customer who calls instead of messaging reaches the same team. * **AI agents and 10 seats on Pro:** The Pro plan includes AI agents, broadcast campaigns, a flow builder and 10 user accounts, so a growing team can add agents without paying per seat at first. * **Basic AI replies don't use credits:** Basic AI agent replies are unlimited on Pro; credits apply only to advanced replies. #### SleekFlow cons * **No WhatsApp calls or Voice AI:** SleekFlow's calling runs on Twilio phone numbers, separate from WhatsApp, so customers can't call the business on WhatsApp and AI agents don't answer calls. * **Slowdowns at higher volumes:** SleekFlow users on G2 report the platform slowing down at higher message volumes, so replies can lag during a campaign spike, when the most leads are waiting. * **Human support on Premium only:** Human chat support runs Monday to Friday, 9 AM to 6 PM, on the Premium plan. Pro includes 24/7 AI chat support and email support, so a Pro team whose AI agent stops replying during an evening or weekend campaign waits on email while leads wait too. * **System-connected AI needs Premium:** AI agents with API integrations, HubSpot sync and HTTP request automations are on the Premium plan ($279 a month), so a team that wants AI to check orders or update its CRM pays more than double the Pro price. #### SleekFlow pricing SleekFlow's Pro plan is $139 a month on monthly billing, with 10 users and 500 monthly active contacts. Extra contacts cost $20 per 100 and extra seats $25 each. WhatsApp number hosting ($15 a month per number) and per-message fees are charged separately. #### SleekFlow customer sentiment SleekFlow has a 4.6/5 G2 rating from 206 reviews. ### Trengo A customer engagement platform with a shared inbox for B2C support teams that handle email, live chat and WhatsApp together. Trengo brings email, live chat, WhatsApp and social channels into one inbox, with an AI agent for routine questions and voice calling as an add-on. #### Who Trengo is best for Support-led B2C teams where email is still a main channel alongside WhatsApp, and conversation counts are predictable month to month. #### Trengo pros * **Email and messaging in one inbox:** Support teams answer email, live chat and WhatsApp from one place. * **10 users on Boost:** The Boost plan includes 10 users and 500 conversations a month. * **Phone support on Pro:** Trengo's Pro plan includes live chat and phone support from Trengo. #### Trengo cons * **AI-handled chats add a surcharge:** Each conversation the AI handles costs $0.34 on monthly billing, so moving more chats to AI raises the bill rather than holding it flat. * **Conversation caps:** Boost includes 500 conversations a month, and extra conversations cost $20 per 100, so a campaign spike shows up directly in that month's invoice. * **Base plan AI is limited to testing:** On Base, Trengo's AI agent is available in a playground only, so live AI replies start on Boost. #### Trengo pricing Trengo's Boost plan is $391 a month on monthly billing, with 10 users and 500 conversations a month. Extra users cost $34 each, extra conversations $20 per 100 and AI-handled conversations $0.34 each, with WhatsApp template messages charged per message on top. #### Trengo customer sentiment Trengo has a 4.3/5 G2 rating from 246 reviews. ### Manychat A chat marketing automation tool for creators and social-first B2C businesses, strongest on Instagram. Manychat automates replies to comments and DMs, turning engagement into conversations and capturing leads, across Instagram, Messenger, TikTok, WhatsApp, Telegram, SMS and email. #### Who Manychat is best for Instagram-first businesses that want to automate comment and DM replies, with a small team and up to three channels. #### Manychat pros * **Comment and DM automation:** Manychat replies to Instagram comments and messages automatically, which suits businesses that sell through social posts. * **Low entry price:** The Pro plan costs $39 a month and includes 2,500 active contacts and Manychat AI. * **Templates for social selling:** The automation builder comes with templates for common flows such as lead capture. #### Manychat cons * **Team inbox starts on Business:** The multi-user inbox is on the Business plan, and Pro is limited to 3 users and 3 channels, so a team with several agents moves up to Business early. * **Contact tiers step up quickly:** Pro includes 2,500 active contacts and Business 7,500, so a campaign that grows the number of people you talk to can push you up a plan. #### Manychat pricing Manychat's Pro plan is $39 a month on monthly billing, with 2,500 active contacts, 3 channels and 3 users. Business is $99 a month with 7,500 active contacts, unlimited channels, 5 users and a multi-user inbox. The price steps up with your contact count. #### Manychat customer sentiment Manychat has a 4.5/5 G2 rating from 165 reviews. ### Respond.io A customer conversation platform for mid-market B2C businesses that run sales and support conversations across several channels and agents. Respond.io brings WhatsApp, Instagram, Facebook Messenger, TikTok, LINE, Viber, WeChat, Telegram, website chat, SMS and email into one inbox, alongside voice calls. Its AI Agents reply to customers and then act inside the platform, so the conversation is assigned and recorded by the time a person needs to step in. #### Who respond.io is best for Mid-market B2C businesses handling 500+ customer chats a month, whose customers chat or call before buying or booking, and whose AI-handled chats need to reach the right agent or team with the customer's stage already recorded. #### Respond.io pros * **AI Agents assign the chat:** [AI Agents can assign the conversation to an agent or team](https://respond.io/help/ai-skills/using-ai-skills) when it needs a person. The customer who asked for a salesperson reaches one, instead of waiting for someone to notice the chat. * **The lead's stage is recorded as the AI replies:** AI Agents can [change a customer's Lifecycle stage](https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage) and update contact details such as name, phone number or budget. [Lifecycle tracks contacts through every stage of your sales process](https://respond.io/help/workspace-settings/workspace-settings-lifecycle), from new lead to paying customer, so managers can see who needs follow-up. * **AI that checks your other systems:** On the Advanced and Enterprise plans, an AI Agent can [call external APIs during a conversation](https://respond.io/help/ai-skills/ai-skill-make-http-requests) to check order status, retrieve account information or create a record in another system. * **One inbox across channels:** Chats from Meta's apps, TikTok, your website, SMS and email land in [one workspace](https://respond.io/help/channels), so a customer who moves from Instagram to WhatsApp isn't treated as a stranger. * **The stage reaches your CRM:** The [HubSpot integration](https://respond.io/help/integrations/hubspot) connects HubSpot to your respond.io workspace on the Growth plan and above. Online motorbike marketplace iMotorbike connected WhatsApp, Messenger, Instagram and TikTok, then set up [separate AI Agents for buyers and sellers](https://respond.io/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io) with assignment to the right team and automatic Lifecycle updates. It now handles twice as many leads daily and responds 67% faster. Respond.io includes a shared inbox, but the inbox is one part of the platform. It isn't a CRM replacement, since it connects to the CRM you already use, and it isn't a WhatsApp-only tool: the same workspace runs TikTok, website chat, SMS and email. #### Respond.io cons * **Setup comes before results:** Your team writes AI Agent instructions and decides which agent or team owns each type of chat before the first conversation is routed. A team without agreed ownership rules has to settle those first. * **System lookups need the Advanced plan:** AI Agent HTTP requests are available on Advanced and Enterprise, so a team that wants AI to check live orders or bookings needs to budget for Advanced rather than Growth. #### Respond.io pricing Respond.io's [Growth plan is $199 a month](https://respond.io/pricing) on monthly billing, includes 10 users and starts with 1,000 monthly active contacts. It includes AI Agents, Workflows automation, broadcasts and advanced reports. You pay for the contacts you talk to each month: on Growth, each extra 100 contacts costs $12, so the bill follows the number of customers you speak with. WhatsApp fees are not included in any respond.io subscription; Meta charges them based on usage. #### Respond.io customer sentiment Respond.io has a 4.8/5 G2 rating from 567 reviews. Reviewers praise its ease of use and its customer support. Respond.io offers 24/7 human and AI support on every plan. ## Which Meta Business Agent alternative to choose The right alternative depends on what broke first when your chats outgrew Meta Business Agent: * **Stay on Meta Business Agent** if one WhatsApp number and one person still handle every chat, and its free answers cover what customers ask. * **Choose Wati** if WhatsApp is your only real channel and your team is small. * **Choose Manychat** if Instagram comments and DMs drive your sales and automated flows cover most chats. * **Choose Trengo** if email-heavy support is the main job and conversation counts are predictable. * **Choose SleekFlow** if your team handles lower chat volumes on WhatsApp and social channels, takes calls over a regular phone line and doesn't yet need AI connected to order or CRM systems. * **Choose respond.io** if you are a mid-market B2C business handling 500+ customer chats a month across several numbers and channels, and every handoff needs an owner. Its AI Agents assign the conversation to an agent or team and update the contact's Lifecycle stage as they reply, and HubSpot sync carries that stage into your CRM. Moving to respond.io takes setup: connecting WhatsApp through the WhatsApp Business Platform (API), writing AI Agent instructions and agreeing who owns each type of chat. If that's not an issue and your handed-off chats are already waiting, [start a free 7-day trial](https://app.respond.io/user/register). Turn customer conversations into business growth with respond.io. ✨ Manage calls, chats and emails in one place! [ Book a Demo ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLJZtM4BfRkXBKSL59L5j%2FlaJ4%2BzD1NHrw8UnfY3qlAjv5e5x%2FLC6kTHaAzy%2BZArNHjwEPBjeaY%2Flegh7%2FlItLGZbpOSlRy%2B3HaHdvJTbK4816w%3D&webInteractiveContentId=131307604004&portalId=7250147&%5F%5Fhstc=4958508.ec36eb4a1acb5a2f1d2caa097ff2cfe6.1725863681681.1736738541926.1736745026317.279&%5F%5Fhssc=4958508.5.1736745026317&%5F%5Fhsfp=1189922200)[ Sign Up Free ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLJUZ9y86szSaqWmCnYSYMq0ZOk9XV2oCon%2FmNLPf8PPYjkz0WNyT3X6%2FNYXJ57JQd5OrqxmaPSa%2B7vmFBoJC5AM1ZN85A57D%2Ff8%2FTbyG9hd5BP9pbt7izF7v82BktzihajSsdiAfsC8q7M1poVVj%2FeAarUQTlFGjZdhnpE%2FS0oyP6r6zJeC35UP7Fj5%2FhBOQVo1fYZ5OQ0ThLMvpSdc7BkVWmpTOpdbJhdObPU%3D&webInteractiveContentId=131307603879&portalId=7250147&%5F%5Fhstc=4958508.ec36eb4a1acb5a2f1d2caa097ff2cfe6.1725863681681.1736738541926.1736745026317.279&%5F%5Fhssc=4958508.5.1736745026317&%5F%5Fhsfp=1189922200) ## FAQs about Meta Business Agent alternatives ### Is Meta Business Agent free? Meta Business Agent is free to start. Meta has said that in the coming months businesses will access the agent through paid subscription offerings, so plan for a cost once those launch, on top of Meta's WhatsApp message fees. ### Is respond.io's AI Agent the same as Meta's AI in WhatsApp Business? No. Meta Business Agent is Meta's own agent inside its apps. Respond.io's AI Agents run inside respond.io and act on the platform: they assign the conversation to an agent or team, update Lifecycle stage and contact fields, and on the Advanced plan call external systems to check orders or create records. The [Meta Business Agent vs respond.io comparison](https://respond.io/blog/meta-business-agent-vs-respond-io) sets the two side by side. ### What is the best Meta Business Agent alternative for a WhatsApp-only team? A WhatsApp-first tool such as Wati usually fits a small team that sells only on WhatsApp and has no plans to add channels. If you expect to add Instagram, TikTok or website chat, or several agents share the work, compare [the best WhatsApp chatbots and AI agents for B2C](https://respond.io/blog/best-whatsapp-chatbots) on how they assign handed-off chats. Share this article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/blog/meta-business-agent-alternatives)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/blog/meta-business-agent-alternatives)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/blog/meta-business-agent-alternatives)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](https://twitter.com/share?url=https://respond.io/blog/meta-business-agent-alternatives) ## Related posts 👩‍💻 * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3mF9nkUasaShI458Qab3Dl/4eb8ee5ab37fec11607f9b2240a7a351/ai-agents-for-travel-cover-blog-cover-b.png?q=70&w=1000&fm=avif)](https://respond.io/blog/ai-agents-for-travel) [](https://respond.io/blog/ai-agents-for-travel) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3XveyURiGm4mFslEJlYZHW/afeea5ee5dcd482f345294f07874b191/Practical_guide__Best_Meta_Business_Agent_Alternative_for_B2C_Teams.png?q=70&w=1000&fm=avif)](https://respond.io/blog/meta-business-agent-alternatives) [](https://respond.io/blog/meta-business-agent-alternatives) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6yLqkbUGKTYsNtvS6VnmDA/5ede069115940c492b489b3c9c1770ff/RCS_Announcement_-_2063x1080.png?q=70&w=1000&fm=avif)](https://respond.io/blog/rcs-business-messaging-platform) [](https://respond.io/blog/rcs-business-messaging-platform) 3x Your Business Results with Respond.io 🚀 [Talk to sales](/demo)[Start free trial](https://app.respond.io/user/register) 2026-11-12T12:03:47.456Z blogs ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"Article","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/3XveyURiGm4mFslEJlYZHW/afeea5ee5dcd482f345294f07874b191/Practical_guide__Best_Meta_Business_Agent_Alternative_for_B2C_Teams.png","thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/3XveyURiGm4mFslEJlYZHW/afeea5ee5dcd482f345294f07874b191/Practical_guide__Best_Meta_Business_Agent_Alternative_for_B2C_Teams.png","headline":"Best Meta Business Agent Alternatives for Multichannel B2C","alternativeHeadline":"Best Meta Business Agent Alternatives for Multichannel B2C","genre":["Practical Guide"],"publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/blog/meta-business-agent-alternatives","datePublished":"2026-11-11T00:00:00.000Z","dateCreated":"2026-11-11T00:00:00.000Z","dateModified":"2026-11-12T06:34:25.338Z","description":"Wati, SleekFlow, Trengo, Manychat and respond.io compared for mid-market B2C teams replacing Meta Business Agent before handed-off leads go unanswered.","author":{"@type":"Person","name":"Román Filgueira","url":"https://respond.io/author/roman-filgueira"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://respond.io/blog/meta-business-agent-alternatives#webpage"}},{"@context":"https://schema.org","@id":"https://respond.io/blog/meta-business-agent-alternatives#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https://respond.io/blog"},{"@type":"ListItem","position":3,"name":"Practical Guide","item":"https://respond.io/category/practical-guide"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@type":"WebPage","@id":"https://respond.io/blog/meta-business-agent-alternatives#webpage","url":"https://respond.io/blog/meta-business-agent-alternatives","name":"Best Meta Business Agent Alternatives for Multichannel B2C","description":"Wati, SleekFlow, Trengo, Manychat and respond.io compared for mid-market B2C teams replacing Meta Business Agent before handed-off leads go unanswered.","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/blog/meta-business-agent-alternatives#breadcrumb"}},{"@type":"WebSite","@id":"https://respond.io/#website","name":"Respond.io","url":"https://respond.io/","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"publisher":{"@id":"https://respond.io/#organization"}}]} ```