---
description: Want to use WhatsApp for multiple agents? Learn about the advantages and features of WhatsApp Multi Agent and how businesses can benefit from it.
title: WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp 
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# WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp

[![Stephanie Yap](https://assets2-proxy.respond.io/ph8r57dk1q9w/ImihtSBQhPthGMwzma4mL/da76d13db9b74013121180c96ff97b1c/Avatar-8.svg?q=70&w=400&fm=avif)](/author/stephanie-yap)

[Stephanie Yap](/author/stephanie-yap)

· 02 Dec 2025

·

7 min read

![WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp ](https://assets2-proxy.respond.io/ph8r57dk1q9w/7evUTrbfp6DrATL9irofFq/6107e4539f1d9b97af9c17cc1ef51b42/HowTo_WhatsAppMultiAgentCover_846c667f4824785e972bc818e707b19d.png?q=70&w=400&fm=avif)

![How to Use WhatsApp Business App vs WhatsApp API for Multiple Users (2025 Guide) | Respond.io](https://i.ytimg.com/vi_webp/vtXv3zVIeKM/hqdefault.webp) 

 TL;DR – How to Use WhatsApp with Multiple Agents 

Learn how businesses can use a single WhatsApp number with multiple agents to manage customer conversations.

* [**WhatsApp Business App**](#toc-2)**:** This option allows up to 5 devices for micro-small businesses, but it is a temporary solution due to its limitations in tracking agent performance or assigning chats.
* [**WhatsApp Business API + respond.io**](#toc-3)**:** The best option for growing businesses and SMEs, as it supports an unlimited number of users in a shared team inbox and offers advanced features like automation, AI, and reporting.

Want to learn more about WhatsApp multi agent? Look no further, as we address your questions about how to use WhatsApp for multiple agents, show you how to set it up and use it for sales, support and marketing on a platform like respond.io.

## WhatsApp Multi Agent: Different Business Sizes

WhatsApp multi agent, also known as [WhatsApp Business multiple users](https://respond.io/blog/whatsapp-business-multiple-users), refers to using WhatsApp on multiple devices.

There are two types of WhatsApp Business products you can use with multiple agents or on multiple devices: [WhatsApp Business App](https://respond.io/blog/whatsapp-business-app) and [WhatsApp Business API](https://respond.io/blog/whatsapp-business-api). Each platform has its own method of adding additional agents and devices.

What about the WhatsApp App? While it is now possible to link up to four devices under one phone number, it is not a suitable choice for business messaging. 

Although both the WhatsApp App and WhatsApp Business App allow creating broadcast lists of up to 256 contacts and labeling them for easier management, the WhatsApp Business App offers several advantages over the regular WhatsApp App. Let’s discuss them further.

### WhatsApp Business App

WhatsApp Business App is tailor-made for small businesses and comes with many useful features, such as [greeting](https://respond.io/blog/whatsapp-greeting-message) and [away messages](https://respond.io/blog/away-message-for-business), [WhatsApp Catalog](https://respond.io/blog/whatsapp-catalog-whatsapp-shopping-catalog), [WhatsApp Pay](https://respond.io/blog/whatsapp-pay-everything-about-whatsapp-payment) and [quick replies](https://respond.io/blog/whatsapp-quick-reply).

Setting it up is simple, and it's free to use. With the WhatsApp Business App, you can even have multiple agents operating it. In fact, you can now link WhatsApp Business to up to five devices, including one phone + four additional devices for each number.

![This is a screenshot that describes how whatsapp business app use whatsapp multi agent. WhatsApp Business App is tailor-made for small businesses and comes with many useful features. Setting it up is simple, and it's free to use. With the WhatsApp Business App, you can even have multiple agents operating it.](https://assets2-proxy.respond.io/ph8r57dk1q9w/1lLDjvCiXX63FkLwfXOJhC/9c59bc65eb30f3572f33c622543146f1/HowTo_WhatsAppMultiAgent_Image01_66f1fe75b85329a6a2316ed6fd9ed5d6.png?fm=jpg&q=80&w=1200&fl=progressive)

[WhatsApp Business Premium](https://faq.whatsapp.com/1121107608484746/?cms%5Fplatform=android) is a paid feature WhatsApp released in 2022 that allows you to connect up to 10 devices, making it possible for your team to quickly respond to inquiries. You can even [assign chats to specific agents](https://faq.whatsapp.com/395911122612120/?cms%5Fplatform=android). At present, this plan is only for Android users and is available in certain countries.

This feature is particularly useful for teams that need to collaborate on customer support, as it allows multiple agents to work together seamlessly to resolve customer issues.

If you're a sole proprietor or running a small business, connecting five to 10 devices to one WhatsApp number should suffice. As your business grows, you'll need a more robust platform to handle an increasing number of agents, contacts, and messages, and that's where WhatsApp API comes in.

### WhatsApp API

It's crucial for large businesses to handle a high volume of messages quickly while responding to all contacts promptly and keeping track of the team's workload and organizational performance.

![This is an image that describes how SME and large businesses use whatsapp multi agent. It's crucial for large businesses to handle a high volume of messages quickly while responding to all contacts promptly and keeping track of your team's workload and organizational performance.](https://assets2-proxy.respond.io/ph8r57dk1q9w/SUuJJ6UkfyhCUhYfjtSI8/20c0cfa9fdb114b0ccb9b3172b5ccb56/HowTo_WhatsAppMultiAgent_Image02_27bc81270d4676d466184dc27d3085e2.png?fm=jpg&q=80&w=1200&fl=progressive)

However, these additional features are only available to WhatsApp API accounts when [connected to a customer conversation management software](https://app.respond.io/settings/channels/connectChannel/whatsapp%5Fbusiness) such as respond.io.

### WhatsApp Business App or WhatsApp API

It can be helpful to have a visual guide to determine which WhatsApp product is best suited for your business. That's why we've created a flow chart so you can better understand which product is ideal for micro-small businesses, SMEs and larger enterprises.

![This is an image of a flowchart that describes how to decide which whatsapp product to use. ](https://assets2-proxy.respond.io/ph8r57dk1q9w/5h9xYCmh0mEJsskfGvUVta/4d3f93a14e4f18507ccc898507ee3656/HowTo_WhatsAppMultiAgent_Image03_338ed2e1577cd0336330cc4848d470ea.png?fm=jpg&q=80&w=1200&fl=progressive)

We'll explore each product's features, along with their associated pros and cons, in more detail next.

Turn conversations into customers with respond.io's official WhatsApp API ✨

Manage WhatsApp calls and chats in one place!

[ Book a Demo ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLJZtM4BfRkXBKSL59L5j%2FlaJ4%2BzD1NHrw8UnfY3qlAjv5e5x%2FLC6kTHaAzy%2BZArNHjwEPBjeaY%2Flegh7%2FlItLGZbpOSlRy%2B3HaHdvJTbK4816w%3D&webInteractiveContentId=131307604004&portalId=7250147&%5F%5Fhstc=4958508.ec36eb4a1acb5a2f1d2caa097ff2cfe6.1725863681681.1736738541926.1736745026317.279&%5F%5Fhssc=4958508.5.1736745026317&%5F%5Fhsfp=1189922200)[ Start Free Trial ](https://app.respond.io/user/register)

## WhatsApp Multi Agents: Micro Small Businesses

For micro-small businesses, you may be considering using WhatsApp Business App. In this guide, we'll explain how you can use WhatsApp Business with multiple agents on the app.

### How to Use WhatsApp Multi Agents via the App

To link multiple devices and agents to the WhatsApp Business App, follow the steps below.

**1\. Go** to your WhatsApp Business App.

**2\. Tap** the _More Options_ icon with 3 vertical dots.

**3\. Click** Linked Devices.

**4\. Click** LINK A DEVICE.

**5\. Scan** the QR code.

![This is an image that describes how to link additional devices to whatsapp. To link multiple devices and agents to the WhatsApp Business App, follow the steps below. 1. Go to your WhatsApp Business App. 2. Tap the More Options icon with 3 vertical dots. 3. Click Linked Devices. 4. Click LINK A DEVICE. 5. Scan the QR code.](https://assets2-proxy.respond.io/ph8r57dk1q9w/2VIfq46vomMQ7c1whZAGCs/98a71a3c13cdaa1fabf29321003f0c24/HowTo_WhatsAppMultiAgent_Image04_fc1f803cfaedf8cf7f95aca38e20aa43.png?fm=jpg&q=80&w=1200&fl=progressive)

The QR code can be obtained via [WhatsApp Business Web](https://respond.io/blog/whatsapp-business-web) or the [WhatsApp Business Desktop App](https://respond.io/blog/whatsapp-business-web#toc-mobile-2) on your companion devices. It's important to note that the steps outlined above apply to Android devices. For iPhone users, go to _WhatsApp Settings_ in Step 2 and follow the remaining instructions.

Remember to update your WhatsApp Business App to the latest version before you start. Once linked, your agents will be able to access WhatsApp Business on multiple devices.

### Multi Agent WhatsApp: A Temporary Solution Using the App

The WhatsApp Business App is a useful tool for small businesses that need to use multiple devices. However, this solution is only practical for the early stages of your business. As your business expands, using linked devices will present a number of challenges, including:

* Can’t see who sent or replied to a message
* Can’t track Agent workload or performance
* Can’t ensure all Contacts have been answered
![This is an image that describes the limitations of whatsapp business app, including: Not knowing who sent or replied to a message Can’t track Agent workload or performance Can’t ensure all Contacts have been answered](https://assets2-proxy.respond.io/ph8r57dk1q9w/50VEyz3lIaClhn8sKhV92w/3c1add2bcaf9a05be326cff5876f9ac6/HowTo_WhatsAppMultiAgent_Image05_d9159a5fd142b23107d0a4d689bd4092.png?fm=jpg&q=80&w=1200&fl=progressive)

For these reasons, it's recommended that you only use the WhatsApp Business App as a temporary solution before transitioning to WhatsApp API.

## WhatsApp Multi Agent: SMEs & Large Businesses

If you’re running a large business, you’ll need a platform that offers advanced features to manage multiple agents on WhatsApp Business effectively. For that, we need to use [WhatsApp API connected to a messaging software](https://app.respond.io/settings/channels/connectChannel/whatsapp%5Fbusiness).

> Do you want to experience WhatsApp API but are afraid of giving up the WhatsApp Business app? WhatsApp Coexistence allows you to connect your WhatsApp Business App to respond.io via the WhatsApp API using the same phone number. You can continue using the WhatsApp Business App while unlocking automation, CRM syncing, reporting, and other features on respond.io.

To begin, let's discuss what WhatsApp API is and how to get started at the most affordable price point on the market. We'll also explain why using respond.io to manage WhatsApp Business on multiple devices is the best solution.

### WhatsApp Business on Multiple Devices: WhatsApp API Overview

WhatsApp API caters to the needs of SMEs and large businesses that aim to enhance their efficiency in managing teams, messages and customers as they scale up.

![This is an image that describes what you need to know about Whatsapp API. There are some basic things you need to know about WhatsApp API. It has a 24-hour messaging window It's not free You need to apply for an account](https://assets2-proxy.respond.io/ph8r57dk1q9w/3rvbaefw0RXgOECEYa98Lt/49311b4bcf95f40caab74fa9c2b955df/how-to-whatsapp-multi-agent-image-06_139906620febfd5200b8c41ddd668caf.png?fm=jpg&q=80&w=1200&fl=progressive)

But before we move on, here are some basic things you need to know about WhatsApp API.

* It has a 24-hour customer service window
* It's not free
* You need to [apply for an account](https://try.respond.io/whatsapp-business-api)

> Meta has rolled out new WhatsApp Setup Guidance directly inside your Meta Business Portfolio. This new hub provides step-by-step instructions to simplify your API setup and manage message eligibility. You can now launch campaigns faster with pre-approved templates and instantly check your template review and appeals status.

We'll explain each point in detail in the following sections.

### WhatsApp Business on Multiple Devices: WhatsApp API Messaging Window

WhatsApp API has a 24-hour customer service window that restarts every time a contact sends an inbound message. [Businesses can reply freely](https://respond.io/blog/whatsapp-business-api#toc-mobile-13) within the messaging window.

![This is an image that describes why you need whatsapp message templates for whatsapp multi agent. WhatsApp API has a 24-hour messaging window that restarts every time a contact sends an inbound message. Once the 24-hour messaging window closes, businesses can only respond to customers using Message Templates.](https://assets2-proxy.respond.io/ph8r57dk1q9w/4DDld2LlUsoiStYQkH8UlW/fd4bb9622460f61e9e46ab202c6f6aa7/HowTo_WhatsAppMultiAgent_Image07_793718607e1c91cdf2be49344e0ea7dc.png?fm=jpg&q=80&w=1200&fl=progressive)

Once the 24-hour messaging window closes, businesses can only respond to customers using [message templates](https://respond.io/blog/whatsapp-template-message). These templates are customizable and can include [placeholders, media headers and quick reply and call-to-action buttons](https://respond.io/blog/whatsapp-broadcast#toc-mobile-7). They are also useful for specific [use cases such as re-marketing through WhatsApp Broadcast](https://respond.io/blog/whatsapp-business-multiple-users#toc-mobile-15) or [WhatsApp bulk messages](https://respond.io/blog/whatsapp-bulk-message).

### WhatsApp Business on Multiple Devices: WhatsApp API Pricing

[WhatsApp API Pricing](https://respond.io/blog/whatsapp-business-api-pricing) varies depending on the WhatsApp Business Solution Provider (BSP) you choose. They typically add a markup fee to [WhatsApp's per-message](https://developers.facebook.com/docs/whatsapp/updates-to-pricing) charges and charge a monthly WhatsApp API access fee on top of what WhatsApp charges them.

Thankfully, this is not the case if you get WhatsApp Business API from respond.io. Unlike other BSPs, respond.io provides free WhatsApp API access and does not impose any markup fees, making it a cost-effective solution for businesses of all sizes.

![WhatsApp API Pricing varies depending on the WhatsApp Business Solution Provider (BSP) you choose. They typically add a markup fee to WhatsApp conversation charges and charge a monthly WhatsApp API access fee on top of what WhatsApp charges them. ](https://assets2-proxy.respond.io/ph8r57dk1q9w/QbKKhPN2f7kP53Pixcfd1/bea71f8cf839141398ab9bae4450b2a2/HowTo_WhatsAppMultiAgent_Image08_4f127528a60d4e52bf1baeecef0ca44c.png?fm=jpg&q=80&w=1200&fl=progressive)

Because Respond.io serves as both a WhatsApp BSP and a customer conversation management software, businesses can connect WhatsApp to an [omnichannel inbox](https://respond.io/blog/omnichannel-communication), use WhatsApp with teams of users and fully manage their WhatsApp Business Accounts.

It supports all of WhatsApp’s unique features like [broadcasts](https://respond.io/blog/whatsapp-broadcast) and [interactive messages](https://respond.io/blog/whatsapp-interactive-message) while offering [advanced automation](https://help.respond.io/l/en/workflows/workflows-overview) to streamline business processes like [WhatsApp schedule messages ](https://respond.io/blog/whatsapp-schedule-message)and [WhatsApp auto reply](https://respond.io/blog/whatsapp-auto-reply). We’ll explore its capabilities more later.

![This image shows the benefits of using respond.io as your WhatsApp BSP and a customer conversation management software. There's free API access, no markup fees and faster updates](https://assets2-proxy.respond.io/ph8r57dk1q9w/6HUM3yyW2A2GKxUBM7gun7/7888a43963b1be69420aeed7e8df2773/how-to-whatsapp-multi-agent-image-09_1e12a895b8a7900a30e6d8479584548e.png?fm=jpg&q=80&w=1200&fl=progressive)

Additionally, because respond.io uses [WhatsApp Cloud API](https://respond.io/blog/whatsapp-cloud-api), businesses can get faster WhatsApp API updates compared to other WhatsApp Partners. Next, we’ll show you how easy it is to get WhatsApp API access with respond.io.

### WhatsApp Business on Multiple Devices: How to Get a WhatsApp API Account

Signing up for WhatsApp API with respond.io is quick and easy. Once you click on [this link](https://app.respond.io/settings/channels/connectChannel/whatsapp%5Fbusiness), you’ll be taken through a [seamless WhatsApp API sign-up process](https://respond.io/blog/how-to-get-whatsapp-api#toc-mobile-5) – from linking your Facebook Business Account (now known as Meta Business Portfolio) to adding a phone number. The entire process takes only a few minutes.

![Signing up for WhatsApp API with respond.io is quick and easy. Once you click on this link, you’ll go through a seamless WhatsApp API sign-up process – from linking your Facebook Business Account to adding a phone number. T](https://assets2-proxy.respond.io/ph8r57dk1q9w/1xIKXNCcPAQNqeMtgNLAHz/44ecf02b88244e96595a3568e4dc290f/HowTo_WhatsAppMultiAgent_Image10_af8e0ee2355d12025609758ecfe76471.png?fm=jpg&q=80&w=1200&fl=progressive)

Because respond.io is also a messaging software, you can start messaging customers right after creating your WhatsApp API account. Let’s explore how you can start using respond.io to message customers on WhatsApp.

## WhatsApp Business Multiple Agents: Supported Use Cases with Respond.io

Next, we will demonstrate how respond.io can help you leverage the potential of WhatsApp Business for [sales](https://respond.io/blog/whatsapp-customer-service), [customer service](https://respond.io/blog/whatsapp-customer-service), [marketing](https://respond.io/blog/whatsapp-marketing) using WhatsApp click-to-chat ads, and re-marketing via WhatsApp Broadcast while allowing multiple agents to operate at a time.

### WhatsApp Business Multiple Agents: WhatsApp Sales and WhatsApp Customer Support

Our customizable [Workflows](https://help.respond.io/l/en/workflows/workflows-overview) enable you to use WhatsApp API for sales and support with multiple agents. Whenever an inbound message is received, the message will be routed to the appropriate team based on[ customizable routing logic](https://help.respond.io/l/en/support-use-case/auto-assign-customers) like the customer's profile, conversation purpose and customer life cycle.

![This is an image that describes how to use sales and support with whatsapp api. Our customizable workflows enable you to use WhatsApp API for sales and support with multiple agents. Whenever an inbound message is received, the message will be routed to the appropriate team based on the customer's profile, conversation purpose, and customer life cycle.](https://assets2-proxy.respond.io/ph8r57dk1q9w/3hhGZS9KYPZ9JUslyAornA/191420aef351adbe3383b2b07e8ad194/HowTo_WhatsAppMultiAgent_Image12_be14986e863de0c3e0aeaa3787518590.png?fm=jpg&q=80&w=1200&fl=progressive)

After configuring your inbound message Workflows, you can make sure that every customer is attended to by assigning them to the most relevant and/or available agent on your team. You can also prioritize important customers by handling them first.

Calls are a great channel to break down complex inquiries with a more human touch. [Voice call integrations](https://respond.io/blog/voip-crm-integration) with VoIP, WhatsApp Calling and Facebook Messenger Calling are only available through a few WhatsApp Business Solution Providers, like respond.io.

### WhatsApp Business Multi Agents: WhatsApp Click to Chat Ads & Lead Management

Are you having trouble managing a high volume of inbound messages and struggling with qualifying leads from [WhatsApp click to chat ads](https://respond.io/blog/whatsapp-ads)? With respond.io, you can [qualify leads faster with AI Agent](https://respond.io/blog/ai-sales-agent) and increase lead conversion by replying to them promptly with our dedicated multi-agent response platform.

Respond.io’s [AI Agent](https://respond.io/blog/how-respondio-ai-agents-work) can work alongside your human agents to handle conversations autonomously. It can manage complex inquiries, gather lead information, update contact fields, and even trigger workflow actions without human intervention. 

When needed, it escalates chats to the right agent, ensuring smooth handovers. This means your team can focus on high-value tasks while AI Agents handle repetitive questions, initial lead qualification, and real-time updates—boosting efficiency, reducing response times, and improving customer satisfaction.

![This is an image that describes how to use whatsapp click to chat ads with respond.io. With respond.io, you can qualify leads faster through automated surveys and increase lead conversion by replying to them promptly with our dedicated multi-agent response platform.](https://assets2-proxy.respond.io/ph8r57dk1q9w/75pjIExrtZbYjNgQlxCjWL/5d9b7a4b90c9f5094ae4a28f09b9aa2e/how-to-whatsapp-multi-agent-image-13_06467d0b02ce1566472608f38fa4a8c4.png?fm=jpg&q=80&w=1200&fl=progressive)

While you get a 72-hour messaging window instead of a 24-hour messaging window when leads message you from WhatsApp Ads, you need a way to restart a conversation with them after the messaging window closes.

To reconnect with leads in bulk, use message templates for [WhatsApp Broadcast](https://respond.io/blog/whatsapp-broadcast) and send personalized templates to your contact lists

### WhatsApp Business Multi Agents: WhatsApp Broadcast

Sending a broadcast to your [opted-in Contacts](https://respond.io/blog/whatsapp-business-api#toc-mobile-15) is a straightforward process on respond.io. Choose the Contacts you want to reach out to and [create your message's content](https://respond.io/blog/whatsapp-template-message#toc-mobile-5) with media attachments to make it more interactive. When you're done, send it immediately or schedule it in advance.

![This is an image that describes how to use whatsapp broadcast with respond.io. Sending a broadcast to your opted-in Contacts is a straightforward process on respond.io. Choose the Contacts you want to reach out to, and create your message's content with media attachments to make it more interactive. When you're done, send it immediately or schedule it in advance.](https://assets2-proxy.respond.io/ph8r57dk1q9w/1GTKiAv8SLvnvJQ1JqIAXf/e81e96aafbc6290d3afdd3c90770d169/HowTo_WhatsAppMultiAgent_Image14_33bea372d436dc588d18c4fddfa0597d.png?fm=jpg&q=80&w=1200&fl=progressive)

With the influx of messages from leads, it can be overwhelming to manage them all efficiently. However, with our platform, you can handle them with ease by assigning them to [teams of agents](https://respond.io/blog/whatsapp-crm#toc-mobile-5) who can reply to them simultaneously on different devices.

## Multi Agent WhatsApp: Improve Team Performance with Respond.io

As we've tackled the issue of multiple agents for WhatsApp Business, it's also crucial for businesses to have a comprehensive understanding of their customers and ensure that their team is performing optimally.

Through our [Reports Module](https://help.respond.io/l/en/dashboard-reporting/reports-overview ), you can gain insights on the assigned agent for a Contact, the current workload of each agent, and their efficiency in closing conversations based on response and resolution time.

![This is an image that describes how to improve team performance when using whatsapp api with respond.io. Through our Reports Module, you can gain insights on the assigned Agent for a Contact, the current workload of each Agent, and their efficiency in closing Conversations based on response and resolution time.](https://assets2-proxy.respond.io/ph8r57dk1q9w/5cw92JJd4RC84uZZzSKCMI/dbb759feacf28c13d2249b78d1aaa3fb/HowTo_WhatsAppMultiAgent_Image15_0f8e2bd23e5573b845f0ec33aa53a752.png?fm=jpg&q=80&w=1200&fl=progressive)

Respond.io offers specially designed collaboration tools to facilitate teamwork among agents. These handy features include adding [Comments](https://help.respond.io/l/en/contacts/contact-activity#comments) and tagging another colleague in a conversation to allow agents to work together, respond promptly and resolve conversations faster.

![A gif showing how to merge duplicate contacts on respond.io](https://assets2-proxy.respond.io/ph8r57dk1q9w/5zqMWmyO4YlqiwQPsGsFxL/db4d49d50a17cdadc00bbc7f8006af11/ezgif-3-d63595f15f_9820f54aa03ccedb7c3e2958100415bc.gif?w=480&fm=avif)

Our [Contact Merge feature](https://respond.io/blog/360dialog-whatsapp-integration#toc-mobile-4) provides you with a 360-degree view of your customers in our [omnichannel inbox](https://respond.io/blog/omnichannel-communication). This centralized dashboard helps your team reply more efficiently by making all the Contact information available.

![Our Contact Merge feature provides you with a 360-degree view of your customers in our omnichannel inbox. This centralized dashboard helps your team reply more efficiently by making all the Contact information available.](https://assets2-proxy.respond.io/ph8r57dk1q9w/1Kue23so6WQb5z0hYpE55f/32544fcbce1bb2a3ae61dd6a9402b9bb/image_21ccfca85f0c9d295842907cf5e12de0.png?fm=jpg&q=80&w=800&fl=progressive)

To ensure you're always connected to your customers, even when you're on the go, the [respond.io mobile app](https://play.google.com/store/search?q=respond.io&c=apps&hl=en) keeps you in the loop. With [notifications](https://help.respond.io/l/en/user-account/notifications#mobile%5Fnotification) each time a new message comes in or when you're assigned a new Contact, you'll never miss a conversation again.

You’ve made it to the end! Are you ready to use WhatsApp with multiple agents? [Try respond.io and its WhatsApp Business API for free](https://app.respond.io/settings/channels/connectChannel/whatsapp%5Fbusiness)!

Turn conversations into customers with respond.io's official WhatsApp API ✨

Manage WhatsApp calls and chats in one place!

[ Book a Demo ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLJZtM4BfRkXBKSL59L5j%2FlaJ4%2BzD1NHrw8UnfY3qlAjv5e5x%2FLC6kTHaAzy%2BZArNHjwEPBjeaY%2Flegh7%2FlItLGZbpOSlRy%2B3HaHdvJTbK4816w%3D&webInteractiveContentId=131307604004&portalId=7250147&%5F%5Fhstc=4958508.ec36eb4a1acb5a2f1d2caa097ff2cfe6.1725863681681.1736738541926.1736745026317.279&%5F%5Fhssc=4958508.5.1736745026317&%5F%5Fhsfp=1189922200)[ Start Free Trial ](https://app.respond.io/user/register)

## Further Reading

Enjoyed reading this article? Want to learn more about how to use WhatsApp for your business? Check out our articles on: 

* [The Ultimate Guide to WhatsApp Business API](https://rocketbots.io/blog/whatsapp-business-api/)
* [WhatsApp Green Tick: A Guide to Verifying Your WhatsApp Business](https://respond.io/blog/whatsapp-green-tick)
* [WhatsApp API Pricing: The Ultimate Guide to WhatsApp Business API Pricing](https://respond.io/blog/whatsapp-business-api-pricing)

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2025-12-05T03:05:11.076Z

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