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Respond.io Raises $7 Million in Series A Funding, led by Headline! 🎉
🎉 Our prices are changing on June 29th, Learn more.
Automate personalized transactional messages to customers based on real-time events in your existing tech stack.
By sending promotions to customers
on their favorite messaging apps
By sending catchy personalized
messages with pinpoint targeting
Whether you're generating leads or influencing customers to convert
A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.
Drive revenue from your existing customer base. Import their phone numbers from integrated CRMs to instantly launch WhatsApp or SMS marketing campaigns.
Have customer touchpoints like lead magnets or eCommerce customer portals? Add them directly into drip campaigns or broadcast lists as soon as they sign up or leave their contact details.
Convert inquiries and sales chats into lead collection opportunities. Automatically save contact profiles, add interest tags and build lists for marketing initiatives.
Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations
Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button
Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication
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Drive revenue from your existing customer base. Automatically launch WhatsApp or SMS marketing campaigns when you import contacts from integrated CRMs via CSV.
Have customer touchpoints like lead magnets or eCommerce customer portals? Add customers directly into drip campaigns or broadcast lists as soon as they sign up or leave their contact details.
Update existing contacts or create new contacts on respond.io automatically when changes are made in integrated CRMs and other platforms or vice versa.
Create a seamless customer experience when you integrate ecommerce platforms such as Shopify or Magento with respond.io
Convert abandoned carts to sales when you nudge undecided customers at the right time. Reminders on their favourite messaging apps instead of email inboxes capture them sooner while interest is still fresh.
Centralize existing CRMs and customer communication channels on respond.io to trigger alerts, notifications or even messaging campaigns in response to customer actions
Sync customer data between respond.io and vertical-specific CRMs to send appointment confirmations, recruitment stage updates, healthcare notifications or prompts for customer action among others.
Trigger WhatsApp or SMS campaigns whenever you add new contacts or new interest tags to existing contacts. Then, create different paths for customers to follow based on their responses.
Create support tickets during chats and keep customers in the loop about resolutions. Send case number notifications for follow-ups and alert them when tickets are closed.
Monitor conversations involving high-value customers, sales agents in training or select teams with custom inboxes and intervene when necessary
Monitor conversations involving high-value customers, sales agents in training or select teams with custom inboxes and intervene when necessary
