--- description: Learn how to configure advanced settings for your AI Agent, such as wait time, so it waits for a Contact to finish messaging before replying. title: AI Agent: Advanced Settings image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [NouveauđŸ€– Les agents IA sont dĂ©sormais en ligne sur respond.io! Rencontrez votre nouvel agent de rĂ©ception, agent des ventes ou d'assistance. En savoir plus.![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Aidez-moi avec... ⌘ 1. [All Collections >](/fr/help) 2. [ Produit >](/fr/help/product) 3. [ Agents IA >](/fr/help/ai-agents) 4. AI Agent: Advanced Settings # AI Agent: Advanced Settings Advanced settings let you fine-tune how your AI Agent behaves in chat conversations, beyond what's set in its Instructions. The first available setting is **wait time** — how long your AI Agent waits before replying. ## Accessing Advanced settings 1. Click **Create AI Agent** or click **Edit** to update an existing AI Agent. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4G3fUozeoxDSI1CKWRQA47/6c2ae093fe79f39c7ba3bb7de89563b6/Create_or_edit_-_ai_agent.png?fm=jpg&q=80&w=1200&fl=progressive) 2. Click the gear icon at the top right. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2qHBKvgEI4GLUrWBKBmRCe/988d98f9df7fe62bb4d594ea3df3ab28/gear_icon_-_ai_agent.png?fm=jpg&q=80&w=1200&fl=progressive) 3. The **Advanced settings** drawer opens. ## Wait time Set how long your AI Agent waits before it starts processing a reply. Each new message from a Contact resets the timer, so it waits until they're done before responding. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/29T9TIIeec1z1Hf0v49Drj/d31a548a38cdb11879e809de25937786/wait_time.png?fm=jpg&q=80&w=1200&fl=progressive) The wait time is set at 1 second by default. You can configure the following: * **Range:** 1 second to 300 seconds (5 minutes) * **Unit:** Choose second or minute from the dropdown next to the input field Wait time only applies to Contact-initiated messages. It doesn’t affect: * AI Agent follow-up messages * AI Agent Actions * System messages ### Wait time vs processing time A Contact only receives a reply after two stages: * Your configured wait time * The AI Agent’s processing time (not configurable, typically 10–15 seconds). The total reply time is both combined. Processing time can take longer when the AI needs to: * Search knowledge sources for relevant information. * Process the message and generate a reply. * Wait for the AI model provider to respond during busy periods. * Handle temporary network or system delays. ## Limitations * Applies to **chat conversations only**. * **Advanced settings** and **Configuration** page save separately — click **Save** in the **Advanced settings** drawer, then click **Publish** or **Save** on the **Configuration** page. ## FAQ and troubleshooting ### Does wait time apply to email or other conversation types? No. Advanced settings currently apply to chat conversations only. ### Are Advanced settings set per AI Agent or per Workspace? Per AI Agent. Each AI Agent has its own **Advanced settings**. Partager cet article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/ai-agents/ai-agent-advanced-settings)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/ai-agents/ai-agent-advanced-settings)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/ai-agents/ai-agent-advanced-settings)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/ai-agents/ai-agent-advanced-settings) ## Articles connexes đŸ‘©â€đŸ’» * [Agents d'IA : limites connues et solutions de contournementDĂ©couvre les limitations au niveau de la plateforme pour les Agents IA sur respond.io, notamment les contraintes de visibilitĂ©, les limites de l'historique des messages, les fonctionnalitĂ©s non prises en charge et les solutions de contournement recommandĂ©es. ](/fr/help/ai-agents/ai-agents-known-limitations-and-workarounds) * [Premiers pas avec les Agents IAApprends Ă  configurer un Agent IA avec des modĂšles pour dĂ©marrer rapidement. ](/fr/help/ai-agents/getting-started-with-ai-agents) * [Comment tester les agents IAApprends Ă  tester ton agent IA en toute sĂ©curitĂ© avant de le publier, en simulant des conversations et en prĂ©visualisant des actions sans affecter de vrais clients. ](/fr/help/ai-agents/how-to-test-ai-agents) * [Comment rĂ©diger des invites efficaces pour les agents IAApprends Ă  rĂ©diger des invites efficaces pour les agents IA avec les meilleures pratiques, des conseils et des exemples pratiques. ](/fr/help/ai-agents/how-to-write-effective-ai-agent-prompts) * [GĂ©rer les Sources de Connaissances IAApprends Ă  ajouter, gĂ©rer et optimiser les sources de connaissances afin que ton IA puisse fournir des rĂ©ponses plus prĂ©cises, fiables et riches en contexte. ](/fr/help/ai-agents/managing-ai-knowledge-sources) Vous ne trouvez pas ce que vous recherchez? 🔎 [Contacter le support technique](/fr/contact-us) 2026-07-29T02:05:31.352Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Learn how to configure advanced settings for your AI Agent, such as wait time, so it waits for a Contact to finish messaging before replying.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6TgzTm0QlIPDnG4YWA41K4/4ac61d3efe97d14652a514c5727318bd/Avatar.svg","name":"Amanda Loh","url":"https://respond.io/fr/author/amanda-loh"},"dateCreated":"2026-07-28T00:00:00.000Z","dateModified":"2026-07-28T06:01:23.621Z","datePublished":"2026-07-28T00:00:00.000Z","headline":"AI Agent: Advanced Settings","mainEntityOfPage":"https://respond.io/fr/help/ai-agents","publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/fr/help/ai-agents/ai-agent-advanced-settings"},{"@context":"https://schema.org","@id":"https://respond.io/fr/help/ai-agents/ai-agent-advanced-settings#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/fr/help"},{"@type":"ListItem","position":2,"name":"Produit","item":"https://respond.io/fr/help/product"},{"@type":"ListItem","position":3,"name":"Agents IA","item":"https://respond.io/fr/help/ai-agents"},{"@type":"ListItem","position":4,"name":"AI Agent: Advanced Settings","item":"https://respond.io/fr/help/ai-agents/ai-agent-advanced-settings"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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