---
description: Learn how to review your AI Agent instructions, identify configuration issues, and apply suggested fixes before publishing.
title: How to Review AI Agent Instructions
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

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4. How to Review AI Agent Instructions

# How to Review AI Agent Instructions

Review your AI Agent’s instructions to identify configuration issues before publishing or updating the Agent.

The review checks your **Instructions** and enabled **AI Agent** **action instructions** against your Workspace setup. It can identify invalid references, incorrectly configured actions, unsupported instructions, conflicting instructions and other issues that may affect how your AI Agent works.

## How to Review Your AI Agent

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3hEkcCSSSJf5AqQtRYDqwj/a945873681bea8ee3731d3d46c1a4618/8debe6c2-7a11-4f3b-8f47-7a13aa60f90d.png?fm=jpg&q=80&w=1200&fl=progressive)
1. Go to **AI Agents**.
2. Create a new AI Agent or select an existing one to edit.
3. Click **Review**.
4. Wait for the review to complete.
5. If issues are found, select **Review issues** to view them.

You can review the issues and suggested fixes before making changes to your AI Agent.

## What the Review Checks

The review checks several parts of your AI Agent configuration.

### References and Tokens

The review checks that the Workspace items referenced in your instructions exist and are used correctly.

This includes:

* **Contact Fields:**`$FieldName`
* **Workflows:** `!WorkflowName`
* **Users and Teams:** `@UserName` and `@TeamName`
* **Tags:** `%TagName`

For example, an issue may be detected if your instructions reference a Contact Field or Tag that no longer exists.

For Contact Fields, the review can also detect when a field value is used without enough context for the AI Agent to understand what the value represents.

### AI Agent Actions

The review checks whether the AI Agent actions described in your instructions match the actions configured for the AI Agent.

Issues may be detected when:

* Your instructions reference an action that isn’t enabled.
* An enabled action referenced by your instructions has no Action instructions.
* Your instructions reference an action that isn’t available.
* An Action uses an invalid destination, such as an  

**Assign to agent or team** action with no destination or an **Add comment** action that mentions a Team or AI Agent instead of a User.
* Your instructions contradict each other about when or how an action should be used.

Learn more about configuring and using **AI Agent actions**. The existing actions guide already explains action behavior such as actions running before replies and the need to use exact Workspace item names.

### Unsupported Instructions

The review can detect instructions that ask the AI Agent to perform unsupported tasks.

For example:

* Reading a Contact’s existing Tags.
* Reading internal Comments.
* Finding information in a Knowledge Source based on its document title instead of its content.
* Sending unsupported attachment types such as videos, voice notes or stickers.

> For more information about what AI Agents can and can’t access, see [AI Agents: Known Limitations and Workarounds.](https://respond.io/fr/help/ai-agents/ai-agents-known-limitations-and-workarounds)

### Follow-up Instructions and Limits

The review checks whether your instructions stay within supported AI Agent limits.

Issues may be detected for:

* More than **5 follow-up steps**.
* A follow-up scheduled more than **24 hours** after the previous message.
* Branching or multiple parallel follow-up sequences.
* Instructions that ask the AI Agent to refer to more than the **last 20 messages** in a conversation.

### Instruction Clarity and Consistency

The review also checks whether your instructions provide a clear and consistent flow for the AI Agent to follow.

It may identify:

* Conflicting instructions for the same situation.
* A missing or unclear goal.
* No clear exit condition.
* Instructions that lack enough structure for the intended flow.

> For guidance on structuring your instructions, see [How to Write Effective AI Agent Prompts.](https://respond.io/fr/help/ai-agents/how-to-write-effective-ai-agent-prompts)

## Review and Fix Issues

When issues are detected, select **Review** to see them in more detail.

Issues are grouped according to where they appear, such as your main **Instructions** or an individual Action.

For issues with a suggested fix:

1. Select the issues you want to fix.
2. Review the suggested changes.
3. Select **Apply fixes**.
4. Check the proposed changes before confirming them.

Your instructions aren’t changed until you confirm the fixes. After fixes are applied, the instructions are reviewed again for remaining issues.

### Ignore an Issue

Select **Ignore** if you don’t want to address an issue during the current review.

Ignoring an issue:

* Removes it from the current list of open issues.
* Doesn’t change your AI Agent’s instructions.
* Doesn’t mark the issue as permanently resolved.

Ignored issues are cleared when you run a new review, so an issue may appear again if it is still detected.

## FAQ & Troubleshooting

### Does Review change my AI Agent instructions automatically?

No. Review identifies issues and may suggest fixes, but your instructions aren’t changed until you review and confirm the proposed changes.

### Does Review test how my AI Agent responds to Contacts?

No. Review checks your AI Agent’s instructions and configuration. It doesn’t test live conversations or actual runtime behavior.

### Does Review check my Knowledge Source content?

No. Review doesn’t read the content of your Knowledge Sources. It checks the AI Agent’s instructions, Action instructions and relevant Workspace configuration instead.

### Does Review check whether a Workflow is published?

No. Review can check whether a referenced Workflow exists, but it doesn’t check whether that Workflow is published.

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2026-09-02T11:05:16.400Z

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