--- description: Apprenez à gérer l'apparence de la plateforme en marque blanche en fonction de vos besoins en matière de marque. title: Apparence de la plateforme en marque blanche image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [Nouveau🤖 Les agents IA sont désormais en ligne sur respond.io! Rencontrez votre nouvel agent de réception, agent des ventes ou d'assistance. En savoir plus.![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/fr/whatsapp-business-calling-api) Aidez-moi avec... ⌘ 1. [All Collections >](/fr/help) 2. Apparence de la plateforme en marque blanche # Apparence de la plateforme en marque blanche ## Comment y arriver. > Cette fonctionnalité est uniquement disponible pour les partenaires officiels de respond.io Reseller. À partir des paramètres de l'organisation, appuyez sur l'élément de menu étiquette blanche pour accéder au module d'étiquette blanche. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/f5PSAi3vXIJ9Xm674sos2/6944a0fc928d8969490db32937ba31c8/getting-here.gif?fm=avif&w=1000) ## Marque La marque de la plateforme peut être modifiée et personnalisée pour vos besoins en matière de marque. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/23MLwxbCWgiZmYyYuwdWnn/ae667faff201caadfba31ba1f2c2772f/platform-appearance-brand.png?fm=avif&w=1000) | Élément de la marque | Type de texte | Libellé | | -------------------- | ------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------- | | Nom | Texte. | Le nom doit être utilisé à travers la plate-forme et d'autres endroits tels que le courrier électronique et etc. | | Couleur du thème | Code de couleur HEX | La couleur principale à utiliser sur la plateforme. | | Logo original | Image (JPG, PNG ou SVG)Minimum 140px(W) x 14px(H) | Le logo doit être affiché sur la plateforme. | | Logo alternatif | Image (JPG, PNG ou SVG)Minimum 140px(W) x 14px(H) | La version blanche complète du logo doit être affichée sur la plate-forme. | | Logo carré | Image (JPG, PNG ou SVG)Minimum 64px(W) x 64px(H) | Le logo carré doit être affiché sur la plateforme. | ## Bouton d'aide Dans la section Bouton d'Aide, vous pouvez modifier le Bouton d'Aide qui apparaît sur la barre supérieure de la plate-forme pour les utilisateurs qui ont besoin d'aide. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3qDN02ddpeWlBAVfTEkWCI/da26feab48ea4287e0f4831c00e4ffaf/help-butto.png?fm=avif&w=1000) Vous pouvez définir le lien URL pour qu'il amène les utilisateurs à vos propres pages de documentation/aide. Vous pouvez également les lier à l'endroit où ils peuvent vous contacter pour obtenir de l'aide, par exemple votre lien Facebook Messenger. Si vous souhaitez supprimer complètement le bouton, vous pouvez désactiver le bouton "Activer le Masquer." Partager cet article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/article/platform-appearance)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/article/platform-appearance)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/article/platform-appearance)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/article/platform-appearance) ## Articles connexes 👩‍💻 * [Tarification héritée ](/fr/help/article/85zbaxlypy-legacy-pricing) * [Invitez vos coéquipiers et créez des espaces de travail avec étiquette blanche ](/fr/help/article/white-label-invite-teammates-create-workspaces) * [API en marque blancheObtenez les informations de l'API développeur ici pour effectuer des fonctions spécifiques via API. ](/fr/help/article/white-label-api) * [Nom de domaine personnalisé en marque blancheApprenez à configurer votre domaine personnalisé en tant que revendeur respond.io. ](/fr/help/article/custom-domain-name) Vous ne trouvez pas ce que vous recherchez? 🔎 [Contacter le support technique](/fr/contact-us) 2026-04-03T03:19:23.640Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Apprenez à gérer l'apparence de la plateforme en marque blanche en fonction de vos besoins en matière de marque.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7tin8k9c1emscQGOhIuNbC/0ed3f91c8580c4e5dfa90f035355122e/Petrina_Jo_avatar.svg","name":"JQ Lee","url":"https://respond.io/fr/author"},"dateCreated":"2024-12-02T07:03:49.000Z","dateModified":"2025-04-09T03:40:42.858Z","datePublished":"2024-12-02T07:03:49.000Z","headline":"Apparence de la plateforme en marque blanche","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/f5PSAi3vXIJ9Xm674sos2/6944a0fc928d8969490db32937ba31c8/getting-here.gif","mainEntityOfPage":"https://respond.io/fr/help/article","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/f5PSAi3vXIJ9Xm674sos2/6944a0fc928d8969490db32937ba31c8/getting-here.gif","url":"https://respond.io/fr/help/article/platform-appearance"},{"@context":"https://schema.org","@id":"https://respond.io/fr/help/article/platform-appearance#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/fr/help"},{"@type":"ListItem","position":2,"name":"Apparence de la plateforme en marque blanche","item":"https://respond.io/fr/help/article/platform-appearance"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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