--- description: Learn how AI Agents update Lifecycle stages in respond.io to automate lead progression through every stage of the sales process. title: AI Skill: Update Lifecycle stage image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [NewWe just raised $62.5M in Series B! πŸŽ‰ What it means for you![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Help me with... ⌘ 1. [All Collections >](/help) 2. [ Product >](/help/product) 3. [ AI Agents >](/help/ai-agents) 4. [ AI Skills >](/help/ai-skills) 5. AI Skill: Update Lifecycle stage # AI Skill: Update Lifecycle stage The Update Lifecycle stage skill changes a customer's Lifecycle stage (e.g., from "New Lead" to "Qualified Lead") based on conversation context. This is especially useful for **automating lead progression and keeping your sales pipeline accurate without manual updates**. ## When to use * When the AI Agent qualifies a lead or achieves a specific milestone in customer engagement. ## Best practices * Clearly define the criteria needed to advance the Contact’s Lifecycle stage. * Always provide the **exact Lifecycle Stage name** so the AI Agent updates to the right stage at the right time. For example: ```plain - Once the customer confirms their interest in a demo, update the Lifecycle stage to Qualified. ``` ## Limitations * **AI Agents cannot create new Lifecycle Stages.** They can only update a Contact to stages that already exist in your workspace. If you want to use a new stage, you must create it first before referencing it in your instructions. ## FAQ and troubleshooting ### How do I revert a Lifecycle stage my AI Agent set incorrectly? Change the stage manually from the Inbox or Contacts module, as you would for any Contact. Every stage update is logged as an activity in the Contact's Activities tab. Need help with your AI Agent? Our Support team is here for you anytime. [ Get support ](https://rspd.link/contact) Share this article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage) ## Related articles πŸ‘©β€πŸ’» * [AI Agent Action: Add commentsLearn how AI Agents add internal comments in respond.io to share context, tag teammates, and support smooth handoffs. ](/help/ai-skills/ai-agent-action-add-comments) * [AI Skill: Assign to agent or teamLearn how AI Agents assign conversations to agents, teams, or other AI Agents in respond.io, including assignment methods, handoff behavior, and key limitations. ](/help/ai-skills/ai-skill-assign-to-agent-or-team) * [AI Skill: Close conversationsLearn how the Close conversations skill works for AI Agents in respond.io, including how to trigger it, apply closing notes, and handle summaries. ](/help/ai-skills/ai-skill-close-conversations) * [AI Skill: Handle CallsLearn how AI Agents handle inbound calls in respond.io, including voice behavior, setup options, and key limitations. ](/help/ai-skills/ai-skill-handle-calls) * [AI Skill: Make HTTP requestsLearn more about how the make HTTP requests AI skill allows your AI Agent to call external APIs during conversations to retrieve real-time data or trigger actions in third-party systems. ](/help/ai-skills/ai-skill-make-http-requests) Can't find what you're looking for? πŸ”Ž [Contact Support](/contact-us) 2026-10-12T09:29:21.445Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Learn how AI Agents update Lifecycle stages in respond.io to automate lead progression through every stage of the sales process.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/2Y6LIr15mC1nj8MgftMVT5/6ffeea71593277f0fc29dafd1c1de9b9/Serene_Avatar.svg","name":"Shing-Yi Tan","url":"https://respond.io/author"},"dateCreated":"2026-01-12T00:00:00.000Z","dateModified":"2026-10-09T16:28:31.952Z","datePublished":"2026-01-12T00:00:00.000Z","headline":"AI Skill: Update Lifecycle stage","mainEntityOfPage":"https://respond.io/help/ai-skills","publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage"},{"@context":"https://schema.org","@id":"https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/help"},{"@type":"ListItem","position":2,"name":"Product","item":"https://respond.io/help/product"},{"@type":"ListItem","position":3,"name":"AI Agents","item":"https://respond.io/help/ai-agents"},{"@type":"ListItem","position":4,"name":"AI Skills","item":"https://respond.io/help/ai-skills"},{"@type":"ListItem","position":5,"name":"AI Skill: Update Lifecycle stage","item":"https://respond.io/help/ai-skills/ai-skill-update-lifecycle-stage"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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