--- description: Learn how to use the Dialogflow integration to create a chatbot. title: Dialogflow: Creating a Chatbot image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [NewWe just raised $62.5M in Series B! 🎉 What it means for you![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Help me with... ⌘ 1. [All Collections >](/help) 2. [ Integrations >](/help/integrations) 3. [ Dialogflow >](/help/dialogflow) 4. Dialogflow: Creating a Chatbot # Dialogflow: Creating a Chatbot > **Tip:** For more advanced and easier to use automated replies to conversations, consider using [Workflows](https://respond.io/help/workflows/workflows-overview). Respond.io has extensive integrations with Dialogflow that cater to various use cases, including creating chatbots. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3AsCzDaARWq4WVrLQZGvni/3e4243a94af7b3611d774e76d96f4d0a/dialogflow-creating-a-chatbot-1.png?fm=avif&w=1000) The following image shows an example of how Dialogflow can be used to automate specific responses. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3X6kzlnxoHGmukJgsmQ3cf/cbef89984a6c88f265c8c043f95cc1e7/dialogflow-creating-a-chatbot-2.gif?fm=avif&w=1000) > **Tip:** To better understand the integration between Dialogflow and respond.io, read the following blog posts: [How To Build a Chatbot with Dialogflow](https://respond.io/blog/dialogflow-tutorial)[How To Use respond.io As a Dialogflow CRM](https://respond.io/blog/dialogflow-crm-dialogflow-human-handoff) > Dialogflow's chatbot is [not supported for email channels](https://respond.io/help/email/email-overview#email%5Flimitations) on respond.io due to Dialogflow's intent text input limit. Consider using [Workflows](https://respond.io/help/workflows/workflows-overview). ## Connecting to Dialogflow Follow the guide below to connect to Dialogflow * [Connecting to Dialogflow](https://respond.io/help/dialogflow/dialogflow-connecting-to-dialogflow) ## Creating a Basic Intent For this guide, we will create a basic intent that enables the chatbot to answer inquiries regarding operating hours. **Step 1: Create Intent** Navigate to the [Dialogflow](https://dialogflow.cloud.google.com/) console and click **Intents** on the side navigation menu. Press the ➕ or **CREATE INTENT** from the top of the module. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5DgPVYCZtPPfhZyVACjrdo/44ebb64faa3d0d1c9b81f67ba1caa493/dialogflow-chatbot-1.jpeg?fm=avif&w=1000) **Step 2: Name Your Intent** Enter a name for your intent. Your intent name should represent the end-user expressions it recognizes. For example, `operating_hours_enquiry`. **Step 3: Include Training Phrases** > The template phrases will be deprecated and ignored during training. Learn more [here](https://cloud.google.com/dialogflow/es/docs/intents-training-phrases#example%5Fand%5Ftemplate%5Fmodes). Training phrases are the phrases that will trigger the specific intent and the expected behavior. You can compile the most commonly asked questions in regards to operating hours and include the list as training phrases. For example, _What are your operating hours?_ _What time do you close?_ _Are you open on Sundays?_ _Which day do you close?_ _Are you open on the weekends?_ _What time do you open?_ _What time do you close?_ ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/1rqPpCcg9z27KDjryU4O1m/2bb9b18cfb34acc2d98ba2a19fc16896/dialogflow-chatbot-2.jpeg?fm=avif&w=1000) **Step 4: Build Intent Response** Scroll down to the **Responses** section and add a **Text Response**. > **Tips:** You can send multiple responses.You may add a few response variants and a response will be chosen by randomized selection for the Contact. The response we will build for this intent is: _Our operating hours are Monday to Saturday, 10am to 10pm. We are closed on Sundays and Public Holidays. Let us know if you require further assistance._ **Step 5: Test It Out** You can test it with the testing panel located at the right side of Dialogflow or test it with the connected Channels. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3whKwWZhyZyIjfeqHGXrWA/3ee569e0785faf6e1cb85539ba8ac21b/dialogflow-3.jpeg?fm=avif&w=1000) ## What's Next? Now that you know how to create an intent, enhance it with more use cases specific to your company. * [Managing Intents](https://respond.io/help/dialogflow/dialogflow-managing-intents) Share this article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot) ## Related articles 👩‍💻 * [Dialogflow: Connecting to DialogflowLearn how to connect a Dialogflow Agent to respond.io. ](/help/dialogflow/dialogflow-connecting-to-dialogflow) * [Dialogflow: Custom PayloadsLearn about supported Custom Payloads on respond.io. ](/help/dialogflow/dialogflow-custom-payloads) * [Dialogflow: EventsLearn how to use events to trigger Dialogflow intents. ](/help/dialogflow/dialogflow-events) * [Dialogflow: Fulfillment Webhook RequestLearn how to use fulfillment webhook requests to pass data from respond.io to Dialogflow. ](/help/dialogflow/dialogflow-fulfillment-webhook-requests) * [Dialogflow: Managing IntentsPersonalize the chatbot responses by configuring intents. ](/help/dialogflow/dialogflow-managing-intents) Can't find what you're looking for? 🔎 [Contact Support](/contact-us) 2026-10-12T09:29:27.006Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Learn how to use the Dialogflow integration to create a chatbot.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg","name":"Susan Swier","url":"https://respond.io/author/susan-swier"},"dateCreated":"2023-03-27T08:10:54.000Z","dateModified":"2026-10-09T03:54:11.723Z","datePublished":"2023-03-27T08:10:54.000Z","headline":"Dialogflow: Creating a Chatbot","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/3AsCzDaARWq4WVrLQZGvni/3e4243a94af7b3611d774e76d96f4d0a/dialogflow-creating-a-chatbot-1.png","mainEntityOfPage":"https://respond.io/help/dialogflow","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/3AsCzDaARWq4WVrLQZGvni/3e4243a94af7b3611d774e76d96f4d0a/dialogflow-creating-a-chatbot-1.png","url":"https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot"},{"@context":"https://schema.org","@id":"https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/help"},{"@type":"ListItem","position":2,"name":"Integrations ","item":"https://respond.io/help/integrations"},{"@type":"ListItem","position":3,"name":"Dialogflow","item":"https://respond.io/help/dialogflow"},{"@type":"ListItem","position":4,"name":"Dialogflow: Creating a Chatbot","item":"https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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