--- description: Learn how to interact with AI Prompts and how to use it while messaging. title: Interacting with AI Prompts image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [NewWe just raised $62.5M in Series B! 🎉 What it means for you![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Help me with... ⌘ 1. [All Collections >](/help) 2. [ Product >](/help/product) 3. [ Inbox >](/help/inbox) 4. Interacting with AI Prompts # Interacting with AI Prompts In the Inbox module, compose your message in the messaging console. Select **AI Prompts** and choose which prompt you’d like to improve your message with. Click **send** once you’re happy with the changes. > To change the settings of AI Prompts, go to **Workspace Settings > AI Prompts.** ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5oLC76RbBNVxSKfEyRVcAU/b21793c090b3cede772ddcedacd8ca03/kapture-2024-06-18-at-13-44-48.gif?w=480&fm=avif) ### Prompt Details Here is a list of prompts available to you for selection: | Prompt | Details | Prompt Options | | ---------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Change Tone | Select this prompt to set your response’s desired tone/attitude. Your response can be set to one of the following tones. | Professional: Select to give a formal and objective tone to your response.Friendly: Select to give a likable tone to your response.Empathetic: Select to give an understanding and considerate tone to your response.Straightforward: Select to give a “to-the-point” tone to your response. | | Translate | Select this prompt to translate your response from one language to another. When you enter a response and select this prompt, a list of languages displays for you to choose from. Your response is converted to the chosen language. | Multiple languages. For your convenience, languages used most recently are listed first. | | Fix Spelling & Grammar | Select this prompt to check and fix errors in your response, e.g., spelling mistakes, grammatical errors, incorrect/missing punctuations, etc. | \- | | Simplify Language | Select this prompt to make the response easier to comprehend by making it concise and direct. | \- | | Custom Settings | Up to 4 custom prompts are available for selection according to your need. You can learn more about managing these custom prompts here. | \- | > If a selected prompt is not working, you have likely exceeded your plan’s usage limit. ### Adding internal comments with AI Prompts Use AI Prompts while adding internal comments to summarize key points, adjust tone, or clarify a message for your teammates. This is useful during collaboration or handovers. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3xKiqLfegrcaf9MHuwzZbA/129c8cf7ac64b966047a3a94fb52002a/Screenshot_2025-06-17_at_2.48.03â__PM.png?fm=jpg&q=80&w=640) > You’ll find the AI Prompts icon directly within the **comment composer** ### Adding closing notes with AI Prompts When wrapping up a conversation, you can use AI Prompts to quickly refine or summarize your closing note content. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4jHlxLehW4bwe52oja4Tee/16cda2238517f2ccc42ef74e52075272/Screenshot_2025-06-17_at_2.49.48â__PM.png?fm=jpg&q=80&w=640) ## FAQ and Troubleshooting ### What happens to my original message when I use the prompt on it? It will be replaced with the improved message from AI Prompts. You can always use _Ctrl + Z_ (Windows) or _Command + Z_ (Mac) to switch to your original message. You can use _Ctrl + Y_ (Windows) and _Command + Shift + Z_ (Mac) to switch back to your improved message. ### Do I need to select the text in the composer for it to work with the prompt? No, you do not. The prompt will work on all the text present in the composer. Share this article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/inbox/interacting-with-ai-prompts)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/inbox/interacting-with-ai-prompts)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/inbox/interacting-with-ai-prompts)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/inbox/interacting-with-ai-prompts) ## Related articles 👩‍💻 * [Adding and Removing CollaboratorsAdd collaborators to a conversation so a teammate can help without becoming the assignee, and remove them when their part is done. ](/help/inbox/adding-and-removing-collaborators) * [Assigning and Closing a ConversationLearn how to assign a conversation and close a conversation. ](/help/inbox/assigning-and-closing-a-conversation) * [Collaborating with your Team in InboxLearn how to collaborate with your team in the Inbox. ](/help/inbox/collaborating-with-your-team-in-inbox) * [Filtering and Sorting Conversations in InboxLearn how to filter and sort conversations in Inbox, including advanced filters and unreplied conversations. ](/help/inbox/filtering-and-sorting-conversations-in-inbox) * [Getting Started with InboxLearn how to navigate the Inbox module’s side panel, conversation list and vertical sidebar. ](/help/inbox/getting-started-with-inbox) Can't find what you're looking for? 🔎 [Contact Support](/contact-us) 2026-10-16T08:04:13.892Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Learn how to interact with AI Prompts and how to use it while messaging.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6o5vEh0bSXWSag850EhEI8/93566f2c809b2dda69330b4e6164df70/62179c59eaad4ba0b5e3b747_Avatar-3.svg","name":"Sana","url":"https://respond.io/author"},"dateCreated":"2024-06-21T07:04:05.000Z","dateModified":"2026-09-14T12:06:33.371Z","datePublished":"2024-06-21T07:04:05.000Z","headline":"Interacting with AI Prompts","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/5oLC76RbBNVxSKfEyRVcAU/b21793c090b3cede772ddcedacd8ca03/kapture-2024-06-18-at-13-44-48.gif","mainEntityOfPage":"https://respond.io/help/inbox","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/5oLC76RbBNVxSKfEyRVcAU/b21793c090b3cede772ddcedacd8ca03/kapture-2024-06-18-at-13-44-48.gif","url":"https://respond.io/help/inbox/interacting-with-ai-prompts"},{"@context":"https://schema.org","@id":"https://respond.io/help/inbox/interacting-with-ai-prompts#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/help"},{"@type":"ListItem","position":2,"name":"Product","item":"https://respond.io/help/product"},{"@type":"ListItem","position":3,"name":"Inbox","item":"https://respond.io/help/inbox"},{"@type":"ListItem","position":4,"name":"Interacting with AI Prompts","item":"https://respond.io/help/inbox/interacting-with-ai-prompts"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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