---
description: Learn how to configure your respond.io mobile app settings.
title: Configuring mobile app settings
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

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1. [All Collections >](/help)
2. [ Product >](/help/product)
3. [ Mobile App >](/help/mobile-app)
4. Configuring mobile app settings

# Configuring mobile app settings

![Avatar](https://assets2-proxy.respond.io/ph8r57dk1q9w/4GvzCieeTBRY4TRJUbIr4y/b92428e6b049d23f546269180534f7ea/Ryan_Tan_Avatar.svg)

Joshua Lim

· 04 Apr 2025

2 min read

## Getting here

In your mobile app, navigate to the **Settings** tab.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/66wvQdKvqjubDSkZmUru0D/08dab9c40a63a86f43bcf91ddaf017ec/settings-1.png?fm=avif&w=1000) 

## Overview

The **Settings** tab provides quick access to manage your profile, preferences, notifications, and other key app configurations, ensuring a seamless and personalized experience.

## Profile settings

Configure your profile settings here such as profile details, picture, and language.

### Edit your profile details

You can edit your first name, last name, and email as needed.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5sV08vtL89Q2zHDqaPVvqi/52fe0e2f0dc5303f534e132b271673e5/profile.png?fm=avif&w=1000) 

### Change your profile picture

To change your profile picture, click on the **Change Profile Picture** button. Take a new picture from your camera or select a picture from your device gallery.

> Tap **Change** on the top right of your screen to save the changes you made.

### Language preferences

You can switch to your preferred language by tapping on the Language selection dropdown.

> All languages except English are in beta.

The available languages are:

* English 🇬🇧
* Spanish (Español) 🇪🇸
* Portuguese (Português) 🇵🇹
* Arabic (عربي) 🇸🇦
* Burmese (မြန်မာဘာသာ) 🇲🇲
* Thai (ภาษาไทย) 🇹🇭
* Traditional Chinese (繁體中文) 🇹🇼
* Simplified Chinese (简体中文) 🇨🇳
* Italian (Italiano) 🇮🇹
* German (Deutsch) 🇩🇪
* Russian (Русский) 🇷🇺
* French (Français) 🇫🇷
* Japanese (日本語) 🇯🇵
* Indonesian (Bahasa Indonesia) 🇮🇩
* Turkish (Türkçe) 🇹🇷
* Korean (한국어) 🇰🇷
* Vietnamese (Tiếng Việt) 🇻🇳
* Hebrew (עברית) 🇮🇱

## General

Configure the general settings of your app here such as activity status.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4QHjeGUVJJCJdUoWTtUvno/26381363bd60aa08096a8c6a1f97171d/settings-status.png?fm=avif&w=1000) 

### Setting your activity status

When you’re logged in, your default status is set to **Active.**

* **Set yourself as busy** \- Tap this option to indicate that you’re not available on mobile app. A yellow indicator will be displayed on your profile picture.
* **Set yourself as active** \- Tap this option to indicate that you’re available on mobile app. A green indicator will be displayed on your profile picture.

> Your activity status may automatically change to **Offline** in certain circumstances. Read more about the [Offline status here](https://respond.io/help/user-account/user-activity-status#offline%5Fmode).

## Account

Configure your account here such as changing workspaces, notification settings and password management.

### Change workspace

If you have multiple workspaces, you can switch between workspaces by tapping **Change Workspace** and selecting your preferred Workspace.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6djU6UYTbCeDc0qvjmSXLl/0a415c283b62dd2a596c62735b650fe8/settings-change-workspace.png?fm=avif&w=1000) 

### Update notifications

Configure sound and mobile push notifications by tapping **Update notifications**.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5iyIQfxlWZn4UgOTduSKRv/871cad6a5c9be26c5cb7718c4b650489/notifications.png?fm=avif&w=1000) 

#### Sound Notifications

When toggled on, a sound will be played when you receive an incoming message:

* **For Contacts assigned to me or unassigned contacts** \- A sound is played whenever someone assigns a Contact to you or unassigns a Contact from you.
* **For Contacts assigned to me only** \- A sound is played only when someone assigns a Contact to you.

#### Mobile Push Notifications

When toggled on, a push notification is sent to your mobile device depending on the option selected:

* **For all contacts and mentions** \- A push notification is sent to you when a Contact is assign to or unassign from you, as well as when someone mentions you in a Comment.
* **For the contacts assigned to me and mentions** \- A push notification is sent to you when a Contact is assign to you and when someone mentions you in a Comment.
* **For mentions only** \- A push notification is sent to you only when someone mentions you in a Comment.

#### Only send mobile notifications when I am Offline

Tick the check box to receive mobile notifications only when you’re offline.

> Tap **Change** on the top right of your screen to save the changes you made.

### Change password

To change your password, follow these steps:

1. Tap **Change password**
2. Enter your existing password > Enter a new password > Confirm the new password
3. Tap **Change** on the top right of your screen to save the changes you made.

## App

Configure the look and feel of your app.

### Change appearance

You can customize your app's appearance with this setting.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4uZGsfx1KIktsTxFRaiQIn/839c776c38ae8ff4f8656774de186959/dark-mode-edited-3.gif?fm=avif&w=1000) 
* **Use system setting (default):** Automatically sync the app's appearance with your device's appearance (light or dark).
* **Light:** Sets the app's appearance to light mode.
* **Dark:** Sets the app's appearance to dark mode.

> Tap **Change** on the top right of your screen to save the changes you made.

### Haptic feedback

Enable this to experience subtle vibrations for actions like swiping, long pressing, or starting and stopping voice recordings.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/155jAqDTaYxqLVdh6LoRxO/aa0fd483c20ef68f8d01937ebefb18ec/notifications-haptic-feedback.png?fm=avif&w=1000) 

## Help & feedback

### Reporting a bug

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2M3zbKFP1CILB9V4wTulJM/92868048e8c1b3c7152d17a90ef0723c/bu.png?fm=avif&w=1000) 

Reach out to us if you're facing any issues while using the mobile app. To report a bug, follow these steps:

1. Select bug location (Notifications, Inbox, Settings, Other).
2. Fill in the description of your issue in the **Bug summary** section.
3. Upload a screenshot of the issue you are facing to provide better context for our support agents to assist you.

### Get Support

Need help? Tap on Get Support, and you can contact us via WhatsApp chat or submit an inquiry through our website.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/OD9razwjlZTvXGD0rIWIR/4b20328884cb1398164c60bde89c1fd0/support.png?fm=avif&w=1000) 

## Log out

Tap **Log out** to log out from your account.

> You will be automatically logged out of the mobile app after 30 days.

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## 

Related articles 👩‍💻

* [Calling From Your MobileLearn how to manage calls on the Calls tab on your respond.io mobile app ](/help/mobile-app/calling-from-your-mobile)
* [Managing Notifications On Your MobileLearn how to use the Notification Center tab on your respond.io mobile app. ](/help/mobile-app/managing-notifications-on-your-mobile)
* [Messaging From Your Mobile Learn how to manage Contacts, conversations and messages from the Messages tab on your respond.io mobile app. ](/help/mobile-app/messaging-from-your-mobile)
* [Installing respond.io Mobile AppLearn how to download and install respond.io on your mobile. ](/help/mobile-app/installing-respondio-mobile-app)

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2025-12-05T03:58:23.190Z

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