---
description: Learn how to create and manage Workspaces within your Organization.
title: Workspaces
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

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1. [All Collections >](/help)
2. [ Product >](/help/product)
3. [ Organization Settings >](/help/organization-settings)
4. Workspaces

# Workspaces

![Avatar](https://assets2-proxy.respond.io/ph8r57dk1q9w/7tin8k9c1emscQGOhIuNbC/0ed3f91c8580c4e5dfa90f035355122e/Petrina_Jo_avatar.svg)

JQ Lee

· 04 Apr 2025

less than a minute read

## Getting Here

> These settings are accessible only to **Organization Admins**, **Billing Admins** and **User Admins** of **Business and Enterprise plans**!

How to access Workspaces:

1. Go to **Organization Settings**
2. Select **Workspaces**
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/L4qiqs5zg1xlKiiWWVEWU/a90ddea618c00272e07eb7349c960951/org-workspaces.gif?fm=avif&w=1000) 

Here, you can:

* [Add a Workspace to the Organization](https://respond.io/help/organization-settings/workspaces#adding%5Fa%5Fworkspace)
* [Edit a Workspace](https://respond.io/help/organization-settings/workspaces#editing%5Fthe%5Fworkspace)
* [Delete a Workspace](https://respond.io/help/organization-settings/workspaces#deleting%5Fthe%5Fworkspace)

## Workspaces Overview

Here, you can see the list of Workspaces in the Organization.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6gWP8omItIbOBKaSTkm1q3/b80076dd7ec2144b6c963e46d9d8b622/workspaces-overview.png?fm=avif&w=1000) 

| Column Name  | Description                                                                   |
| ------------ | ----------------------------------------------------------------------------- |
| Name         | The name used to identify the Workspace in the Organization.                  |
| No. of Users | The number of Users assigned to the Workspace.                                |
| Date Added   | The date on which the Workspace was added.                                    |
| Actions      | Actions you can perform on the workspace. You can edit and delete workspaces. |

> **Tip**: Use the Search function at the top to quickly find the Workspace you are looking for.

## Managing Workspaces

> The following features are only available to **Organization Admins** and **User Admins**!

> Billing Admins can only view workspaces and make no changes.

### Adding a Workspace

1. Go to **Workspaces** \> Select **Add Workspace**
2. Enter workspace name > Select **Next**
3. Invite users via email > Choose access level (Owner, Manager, Agent) > Select **Invite Users**
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4Tq60lv4pPxYDLF3lHl2Jy/398c44e5ee643f48e6ae9c0fa1fb3869/screenshot-2024-09-04-at-5-13-23-pm.png?fm=avif&w=1000) 

> A Workspace can only be added if the Organization’s subscription allows it.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7kqsLsnx4dKAvDPWMls90P/1e405652d1dca1334af475a4f8059dac/org-add-workspace.gif?fm=avif&w=1000) 

### Editing the Workspace

1. Click the three dots under the **Actions** column and select **Edit**.
2. Update Workspace details, such as name or usage limit, and click **Save**.

**Note:**

* If your Organization is part of the Reseller Partner Program, you can enable a Contact limit for the Workspace. Once the limit is reached, the Workspace will no longer receive messages from new Contacts.
* Editing usage limits may not be available on all plans.

### Deleting the Workspace

1. Click the three dots under the **Actions** column and select **Delete**.
2. Enter the Workspace name to confirm, then click **Delete**.

**Note:**

* Deleting a Workspace removes all Contacts, Channels, fields, and associated data permanently.
* This action cannot be undone, and lost data cannot be recovered.
* Export any data you want to keep before deleting your Workspace.
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4A0Sb9zgfbnZCo4ZrIkUEY/03084a242a03417ee33c534a9c3dda0b/org-delete-workspace.gif?fm=avif&w=1000) 

## Managing Multiple Workspaces

### Accessing a Workspace

When you log in, you are redirected to the last Workspace you interacted with by default.

If you don’t have access to any Workspace, you’ll be redirected to the modules you have permission to access.

* **Admins, Billing Admins, and User Admins** without Workspace access will be directed to **Organization Settings**.
* **Members** without Workspace access will be directed to **Personal Settings**.

### Switching between Workspaces

Users with access to multiple Workspaces can switch between them using the **Workspace Switcher** in the side navigation menu.

All accessible Workspaces within the Organization are listed.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/65HI84qjyPT2ztDjRU32wT/819326a8fad65b6a1f2d4356a28e6e06/changing-workspace.gif?fm=avif&w=1000) 

You can also search for the intended Workspace by typing in the Workspace name.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5or8u8rCCOIaveTPPr9Y9N/60832b8994cd4266cbe20bed134ec679/screenshot-2024-09-04-at-6-39-04-pm.png?fm=avif&w=1000) 

> Switching between SSO and Non-SSO Organization may require some additional steps. You can find more details [here](https://respond.io/help/organization-settings/organization-settings-security).

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## 

Related articles 👩‍💻

* [AI CreditsThis article explains what AI Credits are, how limits work on respond.io plans, and how to get more if you need them. ](/help/organization-settings/ai-credits)
* [WhatsApp FeesLearn how to manage your WhatsApp Business Account and view your credit balance, usage history and more. ](/help/organization-settings/whatsapp-fees)
* [SecurityLearn how to configure SSO settings, enable/disable SSO for your organization and Setting up SSO on respond.io for Google Workspace ](/help/organization-settings/organization-settings-security)
* [Billing & UsageGet all the information you need to manage your Organization's subscription plan. ](/help/organization-settings/billing-usage)
* [Admin Settings (previously Users)Learn how to add Users and manage their access within the Organization. ](/help/organization-settings/organization-users)

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2025-12-05T03:58:25.245Z

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