---
description: Add users to a respond.io Workspace, assign access levels, and organize team members into Teams for better collaboration.
title: Inviting Your Teammates
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[New🌍 WhatsApp API Calling is now available globally! Start making calls with respond.io today. Learn more![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/whatsapp-business-calling-api)

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1. [All Collections >](/help)
2. [ Quick Start >](/help/quick-start)
3. Inviting Your Teammates

# Inviting Your Teammates

Adding teammates to a respond.io Workspace allows the team to collaborate on conversations, share Inbox access, and distribute workload. Users can be assigned different access levels and organized into Teams.

## How to add a user to the Workspace

1. Navigate to **Settings** \> **Workspace Settings** \> **User settings**.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/geBG21kwDEiSoTCxoe9yt/b23f84292b75affa5162da66fc9b64c5/inviteteam1.png?fm=jpg&q=80&w=1200&fl=progressive)
2. Click **Add User**.
3. Enter the teammate's email address.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5RHTuWjbUBaKloYHOBdaJY/c503d839a3613813373dcb74523a4559/inviteteam2.png?fm=jpg&q=80&w=1200&fl=progressive)
4. Select an access level (Owner, Manager, or Agent).
5. Click **Add**.

An email invitation is sent to the new user. They must click the link in the email to accept and register if they do not have a respond.io account.

> Learn more about the [different access levels and their permissions](https://respond.io/help/workspace-settings/users#managing%5Fuser%5Froles%5Fand%5Faccess).

## How to organize users into Teams

Once users accept the invitation, group them into Teams for better visibility and assignment routing.

1. Navigate to **Settings** \> **Workspace Settings** \> **Team settings**.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CuW52IKcucDYEtbx8a7on/2f8b5dc02aded29a4f13d2ffbe75bad0/organizeteam1.png?fm=jpg&q=80&w=1200&fl=progressive)
2. Create a team and add users.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5Qd9x2DDj6xGjPtRs22pC6/63e4ebad905903722caebd61d7924373/createteam1.png?fm=jpg&q=80&w=1200&fl=progressive)

> Learn more about [how to manage teams](https://respond.io/help/workspace-settings/teams).

## What's next?

Let's move on to setting up automated first responses for incoming messages.

* [Automating Your First Response](https://respond.io/help/quick-start/automating-your-first-response)

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## 

Related articles 👩‍💻

* [Getting Started With Respond.ioComplete the Onboarding module to connect Channels, set up Lifecycle, configure AI Agents, and invite teammates to respond.io. ](/help/quick-start/getting-started-with-respondio)
* [Glossary of TermsFind definitions for key respond.io platform terms — including Contacts, Channels, Workflows, AI Agents, Inbox, and Broadcasts. ](/help/quick-start/glossary-of-terms)
* [Responding to MessagesReply to Contacts via text or voice, assign conversations, and manage open and closed conversations in the respond.io Inbox. ](/help/quick-start/responding-to-messages)
* [Automating Your First ResponseRespond immediately when Contacts message you. Set up an AI Agent or Workflow to send a first reply and manage response expectations. ](/help/quick-start/automating-your-first-response)
* [Getting Contacts to Message YouGenerate QR codes and chat links on respond.io to encourage new Contacts to start conversations with your business across any Channel. ](/help/quick-start/getting-contacts-to-message-you)

Can't find what you're looking for? 🔎

[Contact Support](/contact-us)

2026-05-29T10:07:16.023Z

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