--- description: Connect Bird SMS to respond.io to send and receive text messages and manage every SMS conversation alongside your other Channels in one place. title: Bird SMS Quick Start image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [NewWe just raised $62.5M in Series B! 🎉 What it means for you![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Help me with... ⌘ 1. [All Collections >](/help) 2. [ Channels >](/help/channels) 3. [ SMS >](/help/sms) 4. Bird SMS Quick Start # Bird SMS Quick Start > **Action required: Update your webhook URL before 5th August 2026** > > Your webhook URL is moving from `app.respond.io` to `webhook.respond.io`. Update your Bird SMS Channel before **5th August 2026** or incoming messages will stop being delivered. > > **How to update** > 1\. In respond.io, go to **Channel Settings > Configuration** and copy your new webhook URL. > 2\. In Bird, open the Flow Builder and paste it into the **URL** field of the **Forward to URL** step. > > Need help? [Contact support](https://respond.io/contact). > **Note:** Bird previously offered account creation through the [Connectivity Platform](https://dashboard.messagebird.com/en/sign-up) and has since introduced the [Engagement Platform](https://app.bird.com). respond.io connects to accounts created on the Connectivity Platform. New account creation on the Connectivity Platform is not currently supported, and integration with the Engagement Platform is under review. Bird (formerly MessageBird) is a cloud communications platform that sends and receives SMS text messages through web service APIs. Connecting Bird to respond.io lets you reply to SMS messages directly from the platform and manage them alongside your other Channels. ## Before you begin You'll need: * A Bird account on the Connectivity Platform * Account funds added — required to purchase a virtual number * A Bird virtual number with SMS capability ## How to purchase a Bird virtual number 1. Navigate to the [Bird dashboard](https://dashboard.messagebird.com/) and sign in with your user credentials. If you don't have an account, sign up on the [Bird sign-up page](https://dashboard.messagebird.com/en/sign-up/). 2. On the sidebar, select **Numbers**, then click **Buy a Number** at the top right. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/44Pt4qrUwCOx7RLz3Hx9Gx/31e2e38c641b90afba8019570efc31b2/messagebird-buy-a-number.png?fm=jpg&q=80&w=713&fl=progressive) 3. Select a phone number that suits your needs. Choose a number from any country available on Bird. > **Warning:** Select a phone number that supports SMS capability. SMS support is required for this connection to work. ## How to connect Bird SMS to respond.io Watch the video below for a step-by-step guide on How to Connect Bird SMS Number to respond.io. ![How to Connect MessageBird SMS Number to respond.io](https://i.ytimg.com/vi_webp/uZnJ0AFkzS0/hqdefault.webp) 1. Navigate to **Workspace Settings** \> Click **Add Channel** 2. Locate the Bird SMS Channel > Click **Connect** ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/33rNZ2CxwOaxzzxY02FXMJ/ad596dfa3267317d0615bf039a99ba1c/messagebird.png?fm=jpg&q=80&w=1200&fl=progressive) 3. Sign in to your Bird account and navigate to the [Bird dashboard](https://dashboard.messagebird.com/) \> [Flow Builder](https://dashboard.messagebird.com/en/flow-builder). 4. Locate the **Call HTTP endpoint with SMS** template and click **Try this flow**. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/NrRjpDaQTa2yBQL3oglFc/2067566e44bd605cdbef53eb924c5e9b/connecting-message-bird-3.png?fm=jpg&q=80&w=1200&fl=progressive) 5. Select the preferred phone number and click Save. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4ZaLt4ORmvhNFALHkW5uFL/cadf6e5d0553eaa15bf0ab1a97812292/connecting-message-bird-4.png?fm=jpg&q=80&w=366&fl=progressive) 6. From the Flow Builder, click **Forward to URL** icon and select **POST** as the method. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/1Ho1GERwZ8bfq3tqlUAyAc/4e636e5ec01d3b2683b742a13da7e5f9/connecting-message-bird-5.png?fm=jpg&q=80&w=359&fl=progressive) 7. From the respond.io platform, copy the generated URL and paste it to the URL field in Bird. 8. If there are no errors, you may proceed to publish and activate the flow. 9. On the respond.io platform, follow the instructions and click **Next**. 10. Navigate to the [Developer Access Page](https://dashboard.messagebird.com/en/developers/access) and click **Show Key**. Add the API key to the respond.io platform. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/46IKiagQdX4Yt1AZdnQXrc/1391d9e7d653ef2e06095f01e5e704b2/connecting-message-bird-8.png?fm=jpg&q=80&w=1200&fl=progressive) 11. Select the phone number from the dropdown on the respond.io platform. 12. Click **Save Changes** to complete the setup. > Once setup is complete, any SMS sent to the Bird phone number arrives in your Workspace. ## How to configure the Bird SMS Channel The Bird SMS Channel uses a unique Channel name to identify the account internally. 1. Navigate to **Workspace Settings** \> Click **Channels**. 2. Locate the Bird SMS Channel > Click **Manage > Configuration.** 3. Configure the Channel name, which is used internally to identify the account. 4. Click **Save Changes** to update the Channel configuration. > Ensure all your details are entered correctly as errors may cause outbound messages from your Bird SMS account to fail. ## What's next? * [Compare the SMS partners respond.io supports](https://respond.io/help/sms/sms-overview) * [Send your first SMS broadcast](https://respond.io/help/broadcasts/sending-a-simple-broadcast) * [Troubleshoot a failed broadcast](https://respond.io/help/broadcasts/dealing-with-failed-broadcasts) Share this article [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/sms/bird-sms)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/sms/bird-sms)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/sms/bird-sms)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/sms/bird-sms) ## Related articles 👩‍💻 * [SMS OverviewCompare the SMS partners respond.io supports, including message status, file types, metadata and rate limits, before connecting your SMS Channel. ](/help/sms/sms-overview) * [Telnyx SMS Quick StartConnect Telnyx SMS to respond.io to send and receive text messages and manage both Telnyx SMS and Telnyx Calls together in one place. ](/help/sms/telnyx-sms-quick-start) * [Twilio SMS Quick StartConnect Twilio SMS to respond.io to send and receive text messages and manage every SMS conversation alongside your other Channels in one inbox. ](/help/sms/twilio-sms) * [Vonage SMS Quick StartConnect Vonage SMS to respond.io to send and receive text messages and manage every SMS conversation alongside your other Channels in one inbox. ](/help/sms/vonage-sms) Can't find what you're looking for? 🔎 [Contact Support](/contact-us) 2026-09-25T06:04:38.352Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Connect Bird SMS to respond.io to send and receive text messages and manage every SMS conversation alongside your other Channels in one place.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4GvzCieeTBRY4TRJUbIr4y/b92428e6b049d23f546269180534f7ea/Ryan_Tan_Avatar.svg","name":"Joshua Lim","url":"https://respond.io/author"},"dateCreated":"2024-04-22T11:26:21.000Z","dateModified":"2026-09-25T03:03:56.291Z","datePublished":"2024-04-22T11:26:21.000Z","headline":"Bird SMS Quick Start","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6o28t7BcW4noHz10TZGUqf/8934c289e30f27e8a7885cff540950f1/message-bird-logo.png","mainEntityOfPage":"https://respond.io/help/sms","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6o28t7BcW4noHz10TZGUqf/8934c289e30f27e8a7885cff540950f1/message-bird-logo.png","url":"https://respond.io/help/sms/bird-sms"},{"@context":"https://schema.org","@id":"https://respond.io/help/sms/bird-sms#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/help"},{"@type":"ListItem","position":2,"name":"Channels","item":"https://respond.io/help/channels"},{"@type":"ListItem","position":3,"name":"SMS","item":"https://respond.io/help/sms"},{"@type":"ListItem","position":4,"name":"Bird SMS Quick Start","item":"https://respond.io/help/sms/bird-sms"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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