---
description: Learn about about connecting and managing all available integrations with respond.io.
title: Integrations
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

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1. [All Collections >](/help)
2. [ Product >](/help/product)
3. [ Workspace Settings >](/help/workspace-settings)
4. Integrations

# Integrations

![Avatar](https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg)

Susan Swier

· 04 Apr 2025

less than a minute read

## Getting Here 

> These settings are only accessible by Owners and Managers.

These settings can be accessed from the **Settings** navigation menu under the Workspace Settings sub-menu item, **Integrations**.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/1NhUYO6ot0POGe18QlNlbU/648e0337f05ab2dc4b1b3cf5f9ac4188/workspaces-integrations.gif?fm=avif&w=1000) 

In these settings, you can:

* [Connect an integration](https://respond.io/help/workspace-settings/integrations#connecting%5Fan%5Fintegration)
* [Edit an integration](https://respond.io/help/workspace-settings/integrations#editing%5Fan%5Fintegration)
* [Disconnect an integration](https://respond.io/help/workspace-settings/integrations#disconnecting%5Fan%5Fintegration)

## Connecting an Integration

**Step 1:** Go to **Workspace Settings** \> Select **Integrations**.

**Step 2:** Find an integration that best works for your use cases and click **Connect**.

> Learn more about the integrations we provide:[  \- Developer API](https://respond.io/help/integrations/developer-api)  
> [\- Dialogflow](https://respond.io/help/dialogflow/dialogflow-overview)[ \- Zapier](https://respond.io/help/integrations/zapier)  
> [\- Make](https://respondio.helpdocs.io/integrations/make-formerly-integromat)  
> [\- Google Sheets](https://respond.io/help/workflows/workflow-steps#step%5Fadd%5Fgoogle%5Fsheets%5Frow)

**Step 3:** Different integrations will require a different connection method. Follow the respective on-screen instructions.

## Editing an Integration

For each of the active integration, there is an option to edit the integration by clicking **Edit**.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/1KzoxeBQ3AjVPDbQXjRy8R/3c40c1f68b3f80cc632ce4cb245a8940/workspaces-edit-integratio.png?fm=avif&w=1000) 

Be sure to update the correct credentials to avoid any connection failure and processing errors!

## Disconnecting an Integration

When an integration is no longer needed, it can be removed by clicking **Disconnect**.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5UJirE5eOeQCHHOaXcq1iR/1f9c198cd4ce047ccfd218874d91dfc0/integrations-3.gif?fm=avif&w=1000) 

> Be careful when you disconnect an integration. Make sure that nothing is dependent on the integration.

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## 

Related articles 👩‍💻

* [CallsLearn how to manage call configurations for your connected Call Channels. ](/help/workspace-settings/calls)
* [AI PromptsLearn how to set up and configure AI Prompts. ](/help/workspace-settings/ai-prompts)
* [AI AssistLearn how to set up and configure AI Assist. ](/help/workspace-settings/ai-assist)
* [LifecycleLearn how to track and manage Contacts throughout your sales process on our platform. ](/help/workspace-settings/workspace-settings-lifecycle)
* [Contact ImportLearn how to import, review, and manage data in the platform. ](/help/workspace-settings/data-import)

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[Contact Support](/contact-us)

2025-12-05T03:58:29.918Z

help

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