---
description: Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.
title: Teams (previously Team Settings)
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[NewWe just raised $62.5M in Series B! 🎉 What it means for you![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b)

Help me with... ⌘ 

1. [All Collections >](/help)
2. [ Product >](/help/product)
3. [ Workspace Settings >](/help/workspace-settings)
4. Teams (previously Team Settings)

# Teams (previously Team Settings)

## Getting Here

> This setting is accessible by Owners and Managers only! 

This setting can be accessed from the **Settings** navigation menu under the **Workspace Settings** sub-menu item, Team settings.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6f76IYK7SXD7d0bIU9rT7y/da1cd4856a49368488c260802b526d0c/workspaces-teams.gif?w=480&fm=avif)

## Team Overview

A Team is a collection of Users that can be used for resource sharing and Contact assignment.

### Team Name

The name used to identify the Team.

### Team Description

A short description of the team to help you better understand its function.

### Actions

There are three possible actions here:

* [Add a Team](https://respond.io/help/workspace-settings/teams#adding%5Fa%5Fteam)
* [Manage a Team](https://respond.io/help/workspace-settings/teams#managing%5Fa%5Fteam)
* [Delete a Team](https://respond.io/help/workspace-settings/teams#deleting%5Fa%5Fteam)

> Use the 🔍 at the top to quickly find the Team that you're looking for.

## Adding a Team

### Step 1: Go to Teams settings

Go to Workspace Settings > Select Team settings.

### Step 2: Add Team

To add a Team to your space, click **Add Team**. The **Add Team** dialog should open up.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/1sEG5dDxYWHB03wUmqaJPV/79818fbe16934e1a120dcf0ba2d52378/workspaces-add-team.png?fm=jpg&q=80&w=640)

### Step 3: Name and describe the Team

Enter a name for the new Team along with a short description. These fields will help you identify the Team easily.

### Step 4: Add Team Members

Add Users to the team by typing their names. Suggestions will appear as you type.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zW90XJbF3QHUv1o5NxJp/d0f674613282936c11092465afd8dcff/workspaces-adding-users.gif?w=480&fm=avif)

To remove a User, click the ❌ next to their name.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/27fonQPyQS8QpwTd3n7rYR/5d52bb07c897cfa2802a31dad98058d1/workspaces-remove-user.png?fm=jpg&q=80&w=640)

You can add more Users later if your subscription plan allows it. Refer to the [FAQ](https://respond.io/help/workspace-settings/teams#faq%5Fand%5Ftroubleshooting) for the maximum Users per Team.

Note: Each User can belong to only one Team. To move a User, remove them from their current Team before adding them to another.

### Step 5: Save Team

Review the details and click **Save** to add the Team.

If you’ve reached your subscription’s Team limit, delete existing Teams to create new ones. Refer to the [FAQ](https://respond.io/help/workspace-settings/teams#faq%5Fand%5Ftroubleshooting) for details on Team limits.

## Managing a Team

To edit Team details (name, description, members), click **Manage** next to the Team.

* Each User can belong to only one Team.
* To move a User, remove them from their current Team and add them to the new one.
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/74BOb24JbcQoSt8FEhMkEy/e6fba8c187ce13a3cf0642da1e7d2097/workspaces-edit-team.png?fm=jpg&q=80&w=640)

## Deleting a Team

When a Team is no longer in use, you can delete it from the Workspace. Once deleted, it can no longer be used by anyone else.

### Step 1: Go to Teams Settings

Go to **Workspace Settings** \> Select **Team settings**.

### Step 2: Delete the Team

Click **Delete** next to the Team name and confirm in the dialog box.

* Deleting a Team does not remove its Users; they remain unassigned.
* This action is irreversible, so proceed with caution.
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4X4zfVUGtZ4fHnCUTYwu2g/ebf2cf5a4fdef7ec4557c58a46522e22/workspaces-delete-team.gif?w=480&fm=avif)

## FAQ and Troubleshooting

### How many Teams can I create?

You can create as many teams as necessary, with a maximum limit of 200\. However, each team requires at least one user.

Learn more about the [subscription plans here](https://respond.io/pricing#compare).

### How many users can I add to a Team?

You can add as many users to a team as necessary; however, each user can only be assigned to a single team.

Learn more about the [subscription plans here](https://respond.io/pricing#compare).

Share this article

[![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/workspace-settings/teams)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/workspace-settings/teams)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/workspace-settings/teams)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/workspace-settings/teams)

## 

Related articles 👩‍💻

* [AI AssistLearn how to set up and configure AI Assist. ](/help/workspace-settings/ai-assist)
* [AI PromptsLearn how to set up and configure AI Prompts. ](/help/workspace-settings/ai-prompts)
* [CallsLearn how to manage call configurations for your connected Call Channels. ](/help/workspace-settings/calls)
* [ChannelsUnder the Channel workspace settings section, you can edit and manage Channels connected to your Workspace. ](/help/workspace-settings/channels)
* [Contact FieldsCreate and manage Contact Fields to save additional information about your contacts. ](/help/workspace-settings/contact-fields)

Can't find what you're looking for? 🔎

[Contact Support](/contact-us)

2026-10-12T09:29:43.710Z

help

```json
{"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg","name":"Susan Swier","url":"https://respond.io/author/susan-swier"},"dateCreated":"2025-01-28T03:59:47.000Z","dateModified":"2026-10-12T03:42:44.428Z","datePublished":"2025-01-28T03:59:47.000Z","headline":"Teams (previously Team Settings)","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6f76IYK7SXD7d0bIU9rT7y/da1cd4856a49368488c260802b526d0c/workspaces-teams.gif","mainEntityOfPage":"https://respond.io/help/workspace-settings","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/6f76IYK7SXD7d0bIU9rT7y/da1cd4856a49368488c260802b526d0c/workspaces-teams.gif","url":"https://respond.io/help/workspace-settings/teams"},{"@context":"https://schema.org","@id":"https://respond.io/help/workspace-settings/teams#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/help"},{"@type":"ListItem","position":2,"name":"Product","item":"https://respond.io/help/product"},{"@type":"ListItem","position":3,"name":"Workspace Settings","item":"https://respond.io/help/workspace-settings"},{"@type":"ListItem","position":4,"name":"Teams (previously Team Settings)","item":"https://respond.io/help/workspace-settings/teams"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@type":"WebPage","@id":"https://respond.io/help/workspace-settings/teams#webpage","url":"https://respond.io/help/workspace-settings/teams","name":"Teams (previously Team Settings)","description":"Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/help/workspace-settings/teams#breadcrumb"}},{"@type":"WebSite","@id":"https://respond.io/#website","name":"Respond.io","url":"https://respond.io/","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"publisher":{"@id":"https://respond.io/#organization"}}]}
```
