---
description: Learn how to configure advanced settings for your AI Agent, such as wait time, so it waits for a Contact to finish messaging before replying.
title: AI Agent: Advanced Settings
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

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4. AI Agent: Advanced Settings

# AI Agent: Advanced Settings

Advanced settings let you fine-tune how your AI Agent behaves in chat conversations, beyond what's set in its Instructions. The first available setting is **wait time** — how long your AI Agent waits before replying.

## Accessing Advanced settings

1. Click **Create AI Agent** or click **Edit** to update an existing AI Agent.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4G3fUozeoxDSI1CKWRQA47/6c2ae093fe79f39c7ba3bb7de89563b6/Create_or_edit_-_ai_agent.png?fm=jpg&q=80&w=1200&fl=progressive)
2. Click the gear icon at the top right.  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2qHBKvgEI4GLUrWBKBmRCe/988d98f9df7fe62bb4d594ea3df3ab28/gear_icon_-_ai_agent.png?fm=jpg&q=80&w=1200&fl=progressive)
3. The **Advanced settings** drawer opens.

## Wait time

Set how long your AI Agent waits before it starts processing a reply. Each new message from a Contact resets the timer, so it waits until they're done before responding.

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/29T9TIIeec1z1Hf0v49Drj/d31a548a38cdb11879e809de25937786/wait_time.png?fm=jpg&q=80&w=1200&fl=progressive)

The wait time is set at 1 second by default.

You can configure the following:

* **Range:** 1 second to 300 seconds (5 minutes)
* **Unit:** Choose second or minute from the dropdown next to the input field

Wait time only applies to Contact-initiated messages. It doesn’t affect:

* AI Agent follow-up messages
* AI Agent Actions
* System messages

### Wait time vs processing time

A Contact only receives a reply after two stages:

* Your configured wait time
* The AI Agent’s processing time (not configurable, typically 10–15 seconds).

The total reply time is both combined.

Processing time can take longer when the AI needs to:

* Search knowledge sources for relevant information.
* Process the message and generate a reply.
* Wait for the AI model provider to respond during busy periods.
* Handle temporary network or system delays.

## Limitations

* Applies to **chat conversations only**.
* **Advanced settings** and **Configuration** page save separately — click **Save** in the **Advanced settings** drawer, then click **Publish** or **Save** on the **Configuration** page.

## FAQ and troubleshooting

### Does wait time apply to email or other conversation types?

No. Advanced settings currently apply to chat conversations only.

### Are Advanced settings set per AI Agent or per Workspace?

Per AI Agent. Each AI Agent has its own **Advanced settings**.

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2026-07-29T02:07:34.387Z

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