--- description: Pelajari bagaimana Agen AI menambahkan atau menghapus tag Kontak di respond.io untuk secara otomatis mengkategorikan Kontak dan mendukung alur kerja berdasarkan konteks percakapan. title: Tindakan Agen AI: Perbarui tag image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [BaruKami baru saja meraih pendanaan Seri B sebesar US$62,5 juta! 🎉 Apa artinya bagi Anda![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Bantu saya dengan... ⌘ 1. [All Collections >](/id/help) 2. [ Produk >](/id/help/product) 3. [ Agen AI >](/id/help/ai-agents) 4. [ Tindakan Agen AI >](/id/help/ai-skills) 5. Tindakan Agen AI: Perbarui tag # Tindakan Agen AI: Perbarui tag Tindakan Perbarui tag memungkinkan Agen AI Anda untuk **menambahkan atau menghapus tag Kontak yang sudah ada** berdasarkan instruksi yang Anda berikan. Ini berguna untuk mengotomatisasi **segmentasi**, memicu alur kerja berbasis tag, dan menjaga Kontak tetap teratur tanpa penandaan manual. ## Kapan digunakan Gunakan tindakan ini ketika Anda ingin Agen AI menerapkan tag berdasarkan konteks percakapan, seperti: * Beri tag prospek berdasarkan niat (mis. %Interested, %Pricing Request) * Beri tag pelanggan berdasarkan topik dukungan (mis. %Refund, %Technical Issue) * Beri tag Kontak setelah detail utama dikonfirmasi (mis. Þmo Booked) ## Praktik terbaik * Gunakan % untuk merujuk nama tag yang tepat dalam instruksi Anda. Contoh: ```html Jika Kontak menanyakan tentang harga, tambahkan %Pricing. ``` ```html Jika Kontak mengatakan mereka tidak lagi tertarik, hapus %Interested. ``` * Anda juga dapat melihat dan memilih dari daftar tag Anda dengan memilih ikon "Tag" pada bagian instruksi "Perbarui tag". ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2w2D4sl5GLzyHpstFgR6bs/9c75bc1de6bfbac0a3091bc65cac0208/ai_agent_add_tags_icon.png?fm=jpg&q=80&w=1200&fl=progressive) * Jaga instruksi Anda singkat dan tidak ambigu untuk mengurangi kesalahan penandaan. * Tag yang ditambahkan oleh Agen AI dapat digunakan oleh tim manusia dan alur kerja. Misalnya, sebuah alur kerja dapat dimulai ketika Agen AI menambahkan tag ke Kontak. ## Keterbatasan * Agen AI hanya dapat **menambahkan atau menghapus tag yang sudah ada pada Kontak** — mereka **tidak dapat membuat atau menghapus tag**. * Agen AI **tidak dapat membaca tag Kontak yang sudah ada**, artinya: * Mereka **tidak dapat memeriksa apakah sebuah tag sudah diterapkan di masa lalu** (sebelum percakapan saat ini) * Mereka **tidak dapat menggunakan tag untuk menentukan logika percakapan** (mis. “Jika mereka sudah memiliki %VIP, lakukan X”) Bagikan artikel ini [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/ai-skills/ai-agent-action-update-tags)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/ai-skills/ai-agent-action-update-tags)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/ai-skills/ai-agent-action-update-tags)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/ai-skills/ai-agent-action-update-tags) ## Artikel terkait 👩‍💻 * [Aksi Agen AI: Tambahkan komentarPelajari bagaimana Agen AI menambahkan komentar internal di respond.io untuk berbagi konteks, menandai rekan tim, dan memfasilitasi serah terima yang lancar. ](/id/help/ai-skills/ai-agent-action-add-comments) * [Tindakan Agen AI: Tugaskan ke agen atau timPelajari bagaimana Agen AI menugaskan percakapan kepada agen, tim, atau Agen AI lain di respond.io, termasuk metode penugasan, perilaku penyerahan, dan keterbatasan utama. ](/id/help/ai-skills/ai-agent-action-assign-to-agent-or-team) * [Aksi Agen AI: Tutup percakapanPelajari cara kerja aksi Tutup percakapan untuk Agen AI di respond.io, termasuk cara memicunya, menerapkan catatan penutup, dan menangani ringkasan. ](/id/help/ai-skills/ai-agent-action-close-conversations) * [Tindakan Agen AI: Menangani PanggilanPelajari bagaimana Agen AI menangani panggilan masuk di respond.io, termasuk perilaku suara, opsi pengaturan, dan keterbatasan utama. ](/id/help/ai-skills/ai-agent-action-handle-calls) * [Aksi Agen AI: Picu alur kerjaPelajari bagaimana Agen AI memicu alur kerja yang sudah ada di respond.io untuk menjalankan otomatisasi dan integrasi lanjutan. ](/id/help/ai-skills/ai-agent-action-trigger-workflow) Tidak dapat menemukan yang Anda cari? 🔎 [Hubungi Dukungan](/id/contact-us) 2026-10-02T09:05:20.938Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Pelajari bagaimana Agen AI menambahkan atau menghapus tag Kontak di respond.io untuk secara otomatis mengkategorikan Kontak dan mendukung alur kerja berdasarkan konteks percakapan.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/2Y6LIr15mC1nj8MgftMVT5/6ffeea71593277f0fc29dafd1c1de9b9/Serene_Avatar.svg","name":"Shing-Yi Tan","url":"https://respond.io/id/author"},"dateCreated":"2026-01-22T00:00:00.000Z","dateModified":"2026-02-04T05:08:16.730Z","datePublished":"2026-01-22T00:00:00.000Z","headline":"Tindakan Agen AI: Perbarui tag","mainEntityOfPage":"https://respond.io/id/help/ai-skills","publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/id/help/ai-skills/ai-agent-action-update-tags"},{"@context":"https://schema.org","@id":"https://respond.io/id/help/ai-skills/ai-agent-action-update-tags#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/id/help"},{"@type":"ListItem","position":2,"name":"Produk","item":"https://respond.io/id/help/product"},{"@type":"ListItem","position":3,"name":"Agen AI","item":"https://respond.io/id/help/ai-agents"},{"@type":"ListItem","position":4,"name":"Tindakan Agen AI","item":"https://respond.io/id/help/ai-skills"},{"@type":"ListItem","position":5,"name":"Tindakan Agen AI: Perbarui tag","item":"https://respond.io/id/help/ai-skills/ai-agent-action-update-tags"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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