--- description: Pelajari cara mengatur Domain Kustom Anda sebagai pengecer respond.io. title: Nama Domain Kustom Label Putih image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [BaruπŸ”₯ Jadilah orang pertama yang mencoba WhatsApp Business Calling API (Beta Terbuka)!![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/id/whatsapp-business-calling-api) Bantu saya dengan... ⌘ 1. [All Collections >](/id/help) 2. Nama Domain Kustom Label Putih # Nama Domain Kustom Label Putih Dengan menyiapkan domain khusus, Anda akan dapat menyiapkan platform berlabel putih di situs web Anda sendiri (misalnya app.yoursite.com) dan bukan di app.respond.io. Untuk mencapai ini, Anda harus memasukkan domain Anda di Modul Label Putih dan menambahkan catatan CNAME ke pengaturan DNS Anda yang mengarahkan domain kustom Anda ke `hosting.respond.io`. > Fitur ini hanya tersedia untuk Mitra Penjual resmi respond.io. ## Menyiapkan domain di respond.io **Langkah 1: Navigasi ke Modul Label Putih** Temukan bagian Pengaturan Domain. ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png?fm=avif&w=1000) **Langkah 2: Tentukan domain kustom** Di bawah bagian Nama Domain Kustom, masukkan domain yang ingin Anda gunakan (misalnya `https://app.yoursite.com`, `https://platform.yoursite.com`, atau `https://www.yoursite.com`). > Untuk informasi lebih lanjut tentang pengaturan platform berlabel putih, lihat halaman Program Penjual Kembali [kami](https://respond.io/id/help/partnership/reseller-program-overview-get-started#becoming%5Fa%5Freseller). ## Menyiapkan Domain Anda di DNS Untuk mengatur domain Anda, Anda perlu menambahkan catatan CNAME ke pengaturan DNS Anda yang mengarah ke respond.io. **Langkah 1: Masuk ke situs web host domain Anda** Pertama, Anda harus masuk ke situs web host domain Anda. Host domain Anda biasanya adalah tempat Anda membeli nama domain (misalnya [GoDaddy](https://godaddy.com/), [Enom](https://www.enom.com/), atau [Name.com](https://www.name.com/)). > Jika Anda tidak tahu siapa host domain Anda, Anda dapat melihat panduan [ini](https://support.google.com/a/answer/48323) untuk mengidentifikasi host domain Anda oleh Google. **Langkah 2: Tambahkan catatan CNAME** > Pastikan lalu lintas untuk Nama rekaman DNS Anda tidak diproksikan ke Cloudflare. Setelah Anda masuk ke situs web host domain', Anda perlu menambahkan catatan CNAME baru. > Untuk petunjuk yang lebih spesifik, Anda dapat mengunjungi dokumentasi host domain Anda'. Atau, Anda mungkin ingin menghubungi tim dukungan mereka untuk mendapatkan bantuan. Buka catatan DNS domain Anda. Di sini, Anda ingin menambahkan catatan ke pengaturan DNS Anda, pilih CNAME sebagai jenis catatan. Saat menambahkan catatan CNAME baru, Anda perlu menyertakan tiga bidang: | Nama Lapangan | Instruksi | | ---------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Tuan Rumah (atau Nama) | Ini adalah subdomain situs Anda. Misalnya, jika situs Anda adalah yourdomain.com dan Anda ingin menghosting platform kami di app.yourdomain.com, maka Anda harus memasukkan app untuk kolom ini. Anda juga dapat memasukkan www untuk menghostingnya di [www.yourdomain.com](https://www.yourdomain.com). | | Nilai (atau Poin ke) | Nilai adalah tempat rekaman CNAME Anda akan menunjuk. Masukkan hosting.respond.io. | | TTL | Time to Live adalah berapa lama server harus menyimpan informasi ini (dalam detik). Masukkan 43200 selama 12 jam. | Setelah mengisi kolom, simpan catatan CNAME baru Anda untuk diperbarui ke host domain Anda. > Diperlukan waktu hingga 48 jam agar perubahan berlaku di seluruh server global. Akan tetapi, hal itu biasanya terjadi jauh lebih cepat. Jika Domain Kustom Anda tidak langsung berfungsi, CNAME mungkin belum disebarkan. > Setelah catatan CNAME Anda diperbarui, Anda akan dapat masuk ke Platform Reseller melalui domain Anda. ## Penyelesaian Masalah Jika karena alasan tertentu nama domain kustom Anda masih tidak berfungsi setelah mengikuti petunjuk di atas, Anda mungkin ingin mencoba membuat catatan baru yang mengarah ke `47.52.81.46`. ### Pesan Kesalahan HTTP 404 Jika Anda menerima pesan kesalahan 404 saat mencoba mengakses domain kustom Anda, meskipun setelah catatan DNS Anda diperbarui, itu karena domain kustom belum dikonfigurasi di platform respond.io. Pada platform respond.io, masuk dengan akun Reseller Anda dan ikuti [petunjuk ini](https://respond.io/id/help/partnership/custom-domain-name). Bagikan artikel ini [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/article/custom-domain-name)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/article/custom-domain-name)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/article/custom-domain-name)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/article/custom-domain-name) ## Artikel terkait πŸ‘©β€πŸ’» * [Harga Warisan ](/id/help/article/85zbaxlypy-legacy-pricing) * [Undangan Rekan Tim dengan Label Putih & Buat Ruang Kerja ](/id/help/article/white-label-invite-teammates-create-workspaces) * [API Label PutihDapatkan informasi API Pengembang di sini untuk menjalankan fungsi tertentu melalui API. ](/id/help/article/white-label-api) * [Tampilan Platform Label PutihPelajari cara mengelola tampilan platform label putih agar sesuai dengan kebutuhan merek Anda. ](/id/help/article/platform-appearance) Tidak dapat menemukan yang Anda cari? πŸ”Ž [Hubungi Dukungan](/id/contact-us) 2026-04-03T03:20:54.778Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Pelajari cara mengatur Domain Kustom Anda sebagai pengecer respond.io.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7tin8k9c1emscQGOhIuNbC/0ed3f91c8580c4e5dfa90f035355122e/Petrina_Jo_avatar.svg","name":"JQ Lee","url":"https://respond.io/id/author"},"dateCreated":"2024-12-02T07:03:49.000Z","dateModified":"2025-04-09T03:40:12.403Z","datePublished":"2024-12-02T07:03:49.000Z","headline":"Nama Domain Kustom Label Putih","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","mainEntityOfPage":"https://respond.io/id/help/article","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","url":"https://respond.io/id/help/article/custom-domain-name"},{"@context":"https://schema.org","@id":"https://respond.io/id/help/article/custom-domain-name#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/id/help"},{"@type":"ListItem","position":2,"name":"Nama Domain Kustom Label Putih","item":"https://respond.io/id/help/article/custom-domain-name"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@type":"SoftwareApplication","name":"Respond.io","url":"https://respond.io/","applicationCategory":"BusinessApplication, CommunicationApplication","operatingSystem":"Web, iOS, Android","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","ratingCount":"463","bestRating":"5"},"offers":[{"@type":"Offer","name":"Starter","price":"79.00","priceCurrency":"USD","url":"https://respond.io/pricing/"},{"@type":"Offer","name":"Growth","price":"159.00","priceCurrency":"USD","url":"https://respond.io/pricing/"},{"@type":"Offer","name":"Advanced","price":"279.00","priceCurrency":"USD","url":"https://respond.io/pricing/"}],"softwareHelp":{"@type":"CreativeWork","url":"https://respond.io/help/"}},{"@type":"WebPage","@id":"https://respond.io/id/help/article/custom-domain-name#webpage","url":"https://respond.io/id/help/article/custom-domain-name","name":"Respond.io | #1 AI-Powered Customer Conversation Management Software","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/id/help/article/custom-domain-name#breadcrumb"}},{"@type":"WebSite","@id":"https://respond.io/#website","name":"Respond.io","url":"https://respond.io/","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"publisher":{"@type":"Organization","@id":"https://respond.io/#organization","url":"https://respond.io/","name":"Respond.io"}}]} ```