---
description: Pelajari cara menggunakan permintaan webhook pemenuhan untuk meneruskan data dari respond.io ke Dialogflow.
title: Dialogflow: Permintaan Webhook Pemenuhan
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[Baru🔥 Jadilah orang pertama yang mencoba WhatsApp Business Calling API (Beta Terbuka)!![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/id/whatsapp-business-calling-api)

Bantu saya dengan... ⌘ 

1. [All Collections >](/id/help)
2. [ Integrasi >](/id/help/integrations)
3. [ Dialogflow >](/id/help/dialogflow)
4. Dialogflow: Permintaan Webhook Pemenuhan

# Dialogflow: Permintaan Webhook Pemenuhan

![Avatar](https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg)

Susan Swier

· 11 Nov 2025

5 menit baca

Jika Anda membangun Agen Dialogflow yang menggunakan [Dialogflow Fulfillment](https://cloud.google.com/dialogflow/es/docs/fulfillment-overview) secara ekstensif, Anda akan menemukan data yang diteruskan oleh penyedia saluran berguna untuk aplikasi Anda. Data ini diteruskan dari platform respond.io ke Dialogflow menggunakan bidang originalDetectIntentRequest.

## Objek Kontak

Untuk memungkinkan kasus penggunaan API yang lebih lanjut, objek Kontak ditambahkan ke permintaan oleh platform. Item cId dalam objek Kontak mencerminkan nilai sama yang digunakan dalam API Kontak.

```json
    "kontak": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
}
```

### Facebook

```json
"originalDetectIntentRequest": {  
    "payload": {  
      "source": "facebook",  
      "contact": {  
        "cId": "3854977680200098",  
        "contactId": "123456",  
        "channelId": "7890"  
      },  
      "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
      "body": {  
        "entry": [  
          {  
            "messaging": [  
              {  
                "recipient": {  
                  "id": "177689475607202"  
                },  
                "message": {  
                  "text": "hai",  
                  "mid": "D3DJuA0YlOgDgOybFG1M2ZHoJg9hq9IAjMQE2ps6RIN4QJ25rNPMi"  
                },  
                "timestamp": 1564743055901,  
                "sender": {  
                  "id": "2254108171328398"  
                }  
              }  
            ],  
            "id": "177689475607202",  
            "time": 1564743056313  
          }  
        ],  
        "object": "page"  
      }  
    }  
}
```

### LINE

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "line",  
    "contact": {  
        "cId": "U905251b5f5759acde5e4788681c04269",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": \[  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      \],  
    "body": {  
      "peristiwa": \[  
        {  
          "jenis": "pesan",  
          "balasanToken": "16a59224c65b4c5cbecedc4f3504599b",  
          "sumber": {  
            "userId": "U905251b5f5759bbde5e4788681c04170",  
            "type": "user"  
          },  
          "timestamp": 1593146060317,  
          "mode": "aktif",  
          "pesan": {  
            "jenis": "teks",  
            "id": "12211455206333",  
            "teks": "Hai"  
          }  
        }  
      \],  
      "tujuan": "U5698920083824716136c04633a9e1710"  
    }  
  }  
}
```

### SMS Twilio

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "twilio",  
    "contact": {  
        "cId": "+12262120005",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "KeNegara": "CA",  
      "KeState": "Ontario",  
      "SmsMessageSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "NumMedia": "0",  
      "KeKota": "",  
      "DariKodePos": "",  
      "SmsSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "DariNegaraBagian": "Ontario",  
      "SmsStatus": "diterima",  
      "DariKota": "St Thomas",  
      "Isi": "Hai",  
      "DariNegara": "CA",  
      "Ke": "+12267022870",  
      "KeKode Pos": "",  
      "NumSegments": "1",  
      "MessageSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "AccountSid": "AC75bcf6cd15a35c46c6e5fa6d6dde6028",  
      "Dari": "+12262121015",  
      "Versi Api": "2010-04-01"  
    }  
  }  
}
```

### Pesan SMS MessageBird

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_bird",  
    "contact": {  
        "cId": "16364923690"  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "body": "Hai",  
      "createdDatetime": "2020-06-26T07:51:30+00:00",  
      "tanggal": "1593186690",  
      "tanggal_utc": "1593157890",  
      "id": "6c4c8c58eb204e69ae7d07e309c5a11c",  
      "invocationId": "477a8bc9-a4ec-45db-98e0-3b982898945a",  
      "message": "Hai",  
      "message_id": "026a4c0e38954e5684757ba1de645130",  
      "originator": "12267022870",  
      "payload": "Hai",  
      "receiver": "12262121015",  
      "recipient": "12262121015",  
      "reference": "88003423322",  
      "sender": "12267022870"  
    }  
  }  
}
```

### SMS Vonage

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "nexmo",  
    "contact": {  
        "cId": "60133386712"  
    },  
    "body": {  
      "msisdn": "12012938397",  
      "to": "12012938397",  
      "messageId": "16000002AB5DBF42",  
      "text": "Hai",  
      "type": "text",  
      "keyword": "HI",  
      "api-key": "2787fb30",  
      "message-timestamp": "2020-04-27 09:00:08"  
    }  
  }  
}
```

### Telegram

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "telegram",  
    "contact": {  
        "cId": "928825753",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "update_id": 68062810,  
      "message": {  
        "message_id": 358,  
        "from": {  
          "id": 921815852,  
          "is_bot": false,  
          "first_name": "Leo",  
          "language_code": "en"  
        },  
        "chat": {  
          "id": 921815852,  
          "first_name": "Leo",  
          "type": "private"  
        },  
        "date": 1593415824,  
        "text": "Hai"  
      }  
    }  
  }  
}
```

### Twitter

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "twitter",  
    "contact": {  
        "cId": "800244779787258095",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "body": {  
      "for_user_id": "800244779786258096",  
      "direct_message_events": \[  
        {  
          "type": "message_create",  
          "id": "1277881813680091140",  
          "created_timestamp": "1593505740934",  
          "message_create": {  
            "target": {  
              "recipient_id": "800244779786258096"  
            },  
            "sender_id": "1236829623670812661",  
            "message_data": {  
              "text": "Hai",  
              "entities": {  
                "hashtags": \[\],  
                "symbols": \[\],  
                "user_mentions": \[\],  
                "urls": \[\]  
              }  
            }  
          }  
        }  
      \],  
      "users": {  
        "1236829623670812661": {  
          "id": "1236829623670812661",  
          "created_timestamp": "1583718145786",  
          "name": "leoawesome",  
          "screen_name": "leoawesome21",  
          "protected": false,  
          "verified": false,  
          "followers_count": 0,  
          "friends_count": 1,  
          "statuses_count": 0,  
          "profile_image_url": "http://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png",  
          "profile_image_url_https": "https://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png"  
        },  
        "800244779786258096": {  
          "id": "800244779786258096",  
          "created_timestamp": "1479628198125",  
          "name": "respond.io",  
          "screen_name": "respond_io",  
          "description": "https://t.co/8AN2CVzhwJ adalah platform pesan bisnis yang menghubungkan pelanggan dari berbagai saluran ke setiap tim.",  
          "url": "https://t.co/vE593YRZwo",  
          "protected": false,  
          "verified": false,  
          "followers_count": 246,  
          "friends_count": 23,  
          "statuses_count": 1527,  
          "profile_image_url": "http://pbs.twimg.com/profile_images/1250330944067653632/3KiCeUhc_normal.jpg",  
          "profile_image_url_https": "https://pbs.twimg.com/profile_images/1250330944067653632/3KiCeUhc_normal.jpg"  
        }  
      }  
    }  
  }  
}
```

### Viber

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "viber",  
    "contact": {  
        "cId": "T1yTBK3PQTHAFchsDh1skA==",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "event": "message",  
      "timestamp": 1593420787910,  
      "chat_hostname": "BN-CHAT-14_",  
      "message_token": 5458312086267550000,  
      "sender": {  
        "id": "T1yTBK3PQFGAGdhsDh1skA==",  
        "name": "Leo",  
        "avatar": "https://media-direct.cdn.viber.com/download_photo?dlid=tHBOJafTJ8WSwoFLCQ0x1lmS8RXeDXXyUVoAoLmmOGPIMprwqNCUO6BH3cG-VoAYd3WetLrBK4nP7C86ZN3MxG5T40A1lduzChAts-ULz0oO9l7FjW3bAYljiLyTGkYbaCRjcQ&fltp=jpg&imsz=0000",  
        "language": "en",  
        "country": "MY",  
        "api_version": 8  
      },  
      "message": {  
        "text": "Hai",  
        "type": "text"  
      },  
      "silent": false  
    }  
  }  
}
```

### WeChat

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "wechat",  
    "contact": {  
        "cId": "ovYOJv8eZlJ5efKToATGeOk5hBQM",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "xml": {  
        "ToUserName": [  
          "gh_5b17802cd972"  
        ],  
        "FromUserName": [  
          "ovYOJv8eZlJ5evMToATGePk5hAQM"  
        ],  
        "CreateTime": [  
          "1593421765"  
        ],  
        "MsgType": [  
          "text"  
        ],  
        "Content": [  
          "Hai"  
        ],  
        "MsgId": [  
          "22812312807562437"  
        ]  
      }  
    }  
  }  
}
```

### Obrolan web

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "webchat",  
    "contact": {  
        "cId": "e6507476-e507-4503-9652-bcde24e8ea88",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "body": {  
      "sender": {  
        "id": "07f1e397-12a8-485b-a417-14d7e3837608",  
        "locale": "en_US"  
      },  
      "penerima": {  
        "id": "4db00a5db70efbb51a0cd6a6635918390dd1945a89ce77898ab66b82d5c15344"  
      },  
      "kueri": \[  
        {  
          "tipe": "kueri",  
          "teks": "Hai"  
        }  
      \]  
    }  
  }  
}
```

### API WhatsApp Business

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "body": {  
      "object": "whatsapp_business_account",  
      "entry": [  
        {  
          "changes": [  
            {  
              "value": {  
                "contacts": [  
                  {  
                    "wa_id": "60124438291",  
                    "profile": {  
                      "name": "Shahzad"  
                    }  
                  }  
                ],  
                "metadata": {  
                  "display_phone_number": "15550468615",  
                  "phone_number_id": "106875742284151"  
                },  
                "messaging_product": "whatsapp",  
                "messages": [  
                  {  
                    "id": "wamid.HBgLNjAxMjQ0MzgyOTEVAgASGBYzRUIwOTA1ODAxRUQ5MDAxOTI1QTcxAA==",  
                    "type": "text",  
                    "from": "60124438291",  
                    "timestamp": "1680061817",  
                    "text": {  
                      "body": "Ceritakan sebuah lelucon"  
                    }  
                  }  
                ]  
              },  
              "field": "messages"  
            }  
          ],  
          "id": "106024152370383"  
        }  
      ],  
      "source": "whatsapp_business",  
      "contact": {  
        "cId": "60124438291",  
        "contactId": 38,  
        "channelId": 59  
      }  
    }  
  }  
}
```

### API Awan WhatsApp

```json
"originalDetectIntentRequest": {  
        "payload": {  
            "body": {  
                "entry": \[  
                    {  
                        "id": "106024152370383",  
                        "changes": \[  
                            {  
                                "field": "messages",  
                                "value": {  
                                    "messaging_product": "whatsapp",  
                                    "messages": \[  
                                        {  
                                            "id": "wamid.HBgLNjAxMjQ0MzgyOTEVAgASGBYzRUIwMjM1OUQ4NkE4MUJDRDY1QkE0AA==",  
                                            "timestamp": "1680063507",  
                                            "text": {  
                                                "body": "Ceritakan sebuah lelucon"  
                                            },  
                                            "from": "60124438291",  
                                            "type": "text"  
                                        }  
                                    \],  
                                    "metadata": {  
                                        "display_phone_number": "15550468615",  
                                        "phone_number_id": "106875742284151"  
                                    },  
                                    "contacts": \[  
                                        {  
                                            "wa_id": "60124438291",  
                                            "profile": {  
                                                "name": "Shahzad"  
                                            }  
                                        }  
                                    \]  
                                }  
                            }  
                        \]  
                    }  
                \],  
                "object": "whatsapp_business_account"  
            },  
            "contact": {  
                "cId": "60124438291",  
                "channelId": 45,  
                "contactId": 43  
            },  
            "source": "whatsapp_cloud"  
        }  
    }
```

### WhatsApp Twilio

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "twilio\_whatsapp",  
    "contact": {  
        "cId": "whatsapp:+60133385703",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": \[  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Kuala Lumpur City Center"  
          }  
        }  
      \],  
    "body": {  
      "SmsMessageSid": "SMb16231017683857d42ca62aafabcf205",  
      "NumMedia": "0",  
      "SmsSid": "SMb16231017683857d42ca62aafabcf205",  
      "SmsStatus": "diterima",  
      "Body": "Hai",  
      "To": "whatsapp:+14155238886",  
      "NumSegments": "1",  
      "MessageSid": "SMb16231017683857d42ca62aafabcf205",  
      "AccountSid": "AC75bcf6cd15a35c46c6e5fa6d6dde6028",  
      "From": "whatsapp:+60144486813",  
      "ApiVersion": "2010-04-01"  
    }  
  }  
}
```

### WhatsApp MessageBird

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_bird_whatsapp",  
    "contact": {  
        "cId": "60133385712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": \[  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      \],  
    "body": {  
      "contact": {  
        "attributes": {},  
        "createdDatetime": "2020-05-18T03:02:01Z",  
        "customDetails": {},  
        "displayName": "60123376813",  
        "firstName": "",  
        "href": "https://contacts.messagebird.com/v2/contacts/32845951f19c43d0b4e3371df0da941a",  
        "id": "32845951f19c43d0b4e3371df0da941a",  
        "lastName": "",  
        "msisdn": 60123376813,  
        "updatedDatetime": "2020-05-18T03:02:01Z"  
      },  
      "conversation": {  
        "contactId": "32845951f19c43d0b4e3371df0da941a",  
        "createdDatetime": "2020-05-18T03:02:01Z",  
        "id": "64d59ed4cb4f419ca39114c292c1a597",  
        "lastReceivedDatetime": "2020-06-26T08:58:55.7451283Z",  
        "status": "aktif",  
        "updatedDatetime": "2020-06-25T08:59:30.877791342Z"  
      },  
      "message": {  
        "channelId": "f4b115e89415407ab2b97fe85ad3d191",  
        "content": {  
          "text": "Hai"  
        },  
        "conversationId": "64d59ed4cb4f419ca39114c292c1a597",  
        "createdDatetime": "2020-06-26T08:58:55Z",  
        "direction": "received",  
        "from": "+60123376813",  
        "id": "91c8268bb72b412cab3b4080a974c5dc",  
        "platform": "whatsapp",  
        "status": "diterima",  
        "to": "+6531290788",  
        "type": "teks",  
        "updatedDatetime": "2020-06-26T08:58:55.750324338Z"  
      },  
      "type": "message.created"  
    }  
  }  
}
```

### WhatsApp Vonage

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "nexmo_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "message_uuid": "2b53f909-1640-471f-a44d-e4cb9bd00c44",  
      "to": {  
        "type": "whatsapp",  
        "number": "12012938397"  
      },  
      "from": {  
        "type": "whatsapp",  
        "number": "60133285813"  
      },  
      "timestamp": "2020-06-29T04:37:21.876Z",  
      "message": {  
        "content": {  
          "type": "text",  
          "text": "Hai"  
        }  
      },  
      "direction": "masuk"  
    }  
  }  
}
```

### Dialog WhatsApp 360 v1

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_pipe_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Pusat Kota Kuala Lumpur"  
          }  
        }  
      ],  
    "body": {  
      "environment": {  
        "app_id": "476"  
      },  
      "events": [  
        {  
          "name": "d360_whatsapp_message_in",  
          "properties": {  
            "stack_id": "85256128299",  
            "message_id": "IY2Cx8lhx0E0M",  
            "conversation_id": "K7SWYeCmed07C",  
            "type": "text",  
            "content": {  
              "body": "Hai"  
            }  
          },  
          "timestamp": "1593502341000",  
          "id": "7a104e27-d4d2-4e5d-8c8a-c74f3ba8e6c1"  
        }  
      ],  
      "device": {  
        "mdn": "60133286713",  
        "profile_name": "Leo"  
      },  
      "recipient_id": "64f0699c-e005-409d-b177-6a975c61ba60"  
    }  
  }  
}
```

### Dialog WhatsApp 360 v2

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "360dialog\_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "Kuala Lumpur City Center"  
          }  
        }  
      ],  
    "body": {  
      "contacts": [  
        {  
          "profile": {  
            "name": "John Don"  
          },  
          "wa_id": "923339883320"  
        }  
      ],  
      "messages": [  
        {  
          "from": "923339885509",  
          "id": "ABEGkjM5iFUJAhDGiqsifkiyZkH6HzvBfO2m",  
          "text": {  
            "body": "Hai"  
          },  
          "timestamp": "1595240228",  
          "type": "text"  
        }  
      ]  
    }  
  }  
}

```

## FAQ dan Pemecahan Masalah

### Muatan tidak didukung

Payload yang tidak didukung, misalnya, kartu Google Assistant, tidak akan muncul di platform dan akan diabaikan oleh respond.io.

### Format muatan tidak benar

Format muatan bersifat ketat dan setiap nilai kunci yang hilang dapat mengakibatkan hasil yang tidak diinginkan, yaitu, tidak muncul di platform, tampil salah, dst.

### Keterlambatan waktu lebih dari 5 detik

Jika Anda memiliki kriteria pemenuhan yang kompleks, misalnya, terhubung ke beberapa layanan pihak ketiga yang melakukan kueri sebelum mengembalikan respons, maka Anda harus mempertimbangkan keterlambatan waktu seperti yang dijelaskan dalam [dokumentasi Dialogflow di sini](https://cloud.google.com/dialogflow/es/docs/fulfillment-webhook). Respons harus dikembalikan dalam waktu 5 detik atau webhook akan gagal dan tidak akan ada respons yang dikembalikan ke DialogFlow dan respond.io.

Bagikan artikel ini

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## 

Artikel terkait 👩‍💻

* [Dialogflow: Muatan KustomPelajari tentang Muatan Kustom yang didukung di respond.io. ](/id/help/dialogflow/dialogflow-custom-payloads)
* [Dialogflow: Template ResponsPelajari cara menggunakan Template Respons untuk mengirim respons ke Kontak. ](/id/help/dialogflow/dialogflow-response-templates)
* [Dialogflow: AcaraPelajari cara menggunakan peristiwa untuk memicu maksud Dialogflow. ](/id/help/dialogflow/dialogflow-events)
* [Dialogflow: ParameterPelajari cara menggunakan parameter Dialogflow khusus untuk beberapa kasus penggunaan. ](/id/help/dialogflow/dialogflow-parameters)
* [Dialogflow: Mengelola IntentPersonalisasi respons chatbot dengan mengonfigurasikan maksud. ](/id/help/dialogflow/dialogflow-managing-intents)

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[Hubungi Dukungan](/id/contact-us)

2025-12-05T03:59:08.756Z

help

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