---
description: Pelajari cara mengintegrasikan Salesforce dengan respond.io menggunakan Zapier untuk mengelola informasi Kontak secara otomatis.
title: Integrasi CRM: Salesforce
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[BaruKami baru saja meraih pendanaan Seri B sebesar US$62,5 juta! 🎉 Apa artinya bagi Anda![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b)

Bantu saya dengan... ⌘ 

1. [All Collections >](/id/help)
2. [ Integrasi >](/id/help/integrations)
3. [ Zapier >](/id/help/zapier)
4. Integrasi CRM: Salesforce

# Integrasi CRM: Salesforce

Sederhanakan komunikasi Anda dengan prospek dengan mengintegrasikan platform Salesforce Anda ke respond.io menggunakan Zapier. Dengan integrasi ini, Anda dapat mengotomatiskan berbagai proses dan tugas antara Salesforce dan respond.io, seperti:

* Pembaruan data waktu nyata untuk kontak respond.io saat prospek baru dibuat
* Memperkaya data prospek Salesforce dengan pembaruan baru dari respond.io.

Kami telah membuat templat Zapier untuk mencapai beberapa sasaran bisnis umum, jadi Anda tidak perlu memulai Zap Anda dari awal.

> Semua templat akan mengharuskan Anda terhubung ke respond.io; ikuti langkah-langkah untuk menyiapkan integrasi respond.io Zapier [di sini](https://respond.io/id/help/integrations/zapier).

## Daftar Template Zapier

### Buat rekaman di Salesforce saat Kontak dibuat di respond.io

Jika percakapan Anda dengan prospek dimulai melalui pesan instan, Anda sebaiknya menambahkan prospek tersebut ke catatan Salesforce Anda. Dengan otomatisasi ini, semuanya menjadi mudah. Setiap kali Anda membuat Kontak baru di respond.io, mereka akan ditambahkan sebagai catatan Salesforce secara otomatis.

Gunakan templat ini:

* [Buat catatan Salesforce untuk kontak respond.io baru](https://zapier.com/apps/respondio/integrations/salesforce/1154645/create-salesforce-records-for-new-respondio-contacts)
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/FubHjvgohbjRcsxdeBEov/7d2e7531f16d172e441385d0127240b3/salesforce-1.png?fm=avif&w=1000) 

### Perbarui prospek di Salesforce saat Kontak respond.io diperbarui

Hemat waktu dalam memperbarui prospek Anda di Salesforce dengan integrasi ini. Jika Anda memperbarui Kontak di respond.io, kontak tersebut akan diperbarui di Salesforce sehingga data Anda selalu terkini.

Gunakan templat ini:

* [Memperbarui prospek Salesforce dari respond.io](https://zapier.com/apps/respondio/integrations/salesforce/1154646/update-salesforce-leads-from-respondio)
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5x8e9BKNp68iXMSN5futkt/bc5ea0789ab05db5f0ccbb9cdc4cdf75/salesforce-2.png?fm=avif&w=1000) 

### Buat atau perbarui Kontak baru di respond.io saat rekaman Salesforce baru dibuat

Ingin mengobrol dengan prospek Salesforce Anda melalui pesan instan? Integrasi ini memungkinkan hal itu dilakukan dengan mudah, secara otomatis membuat Kontak di respond.io setiap kali ada rekaman baru yang dibuat di Salesforce.

Gunakan templat ini:

* [Buat atau perbarui kontak di respond.io saat rekaman Salesforce baru dibuat](https://zapier.com/apps/respondio/integrations/salesforce/1154644/create-or-update-contacts-in-respondio-when-new-salesforce-records-are-created)
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5abU4lxcTIXoETe6UOFAtR/32f4355c794e24b3fb4f756a6f1db532/salesforce-3.png?fm=avif&w=1000) 

### Perbarui Kontak di respond.io saat rekaman Salesforce diperbarui

Saat Anda mengobrol dengan Kontak di respond.io, Anda ingin mengetahui status mereka di saluran penjualan dan mendapatkan informasi tambahan untuk menambahkan konteks ke percakapan. Gunakan otomatisasi ini untuk memperbarui rincian Kontak di respond.io saat catatan Salesforce baru diperbarui sehingga Anda akan selalu memiliki info terkini.

Gunakan templat ini:

* [Tambahkan pembaruan rekaman Salesforce baru ke kontak respond.io](https://zapier.com/apps/respondio/integrations/salesforce/1153309/add-new-salesforce-record-updates-to-respondio-contacts)
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7hHwFKSDDqKEcOGghz8QxW/5e759207b09a7151b7d3e8e7a11c00c1/salesforce-4.png?fm=avif&w=1000) 

> Kami memiliki templat Zapier yang terintegrasi dengan platform CRM dan e-dagang populer lainnya. Lihat [daftar lengkap templat di sini](https://zapier.com/apps/respondio/integrations#zap-template-list).

Bagikan artikel ini

[![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/zapier/crm-integration-salesforce)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/zapier/crm-integration-salesforce)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/zapier/crm-integration-salesforce)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/zapier/crm-integration-salesforce)

## 

Artikel terkait 👩‍💻

* [Integrasi E-Commerce: BigCommercePelajari cara mengintegrasikan BigCommerce dengan respond.io menggunakan Zapier untuk secara otomatis mengelola informasi Kontak dan mengirim pesan pelanggan. ](/id/help/zapier/big-commerce)
* [Integrasi CRM: ActiveCampaignPelajari cara mengintegrasikan ActiveCampaign dengan respond.io menggunakan Zapier untuk secara otomatis mengelola informasi Kontak dan memberi tahu agen tentang status transaksi. ](/id/help/zapier/crm-integration-activecampaign)
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* [Integrasi E-Commerce: ShopifyPelajari cara mengintegrasikan Shopify dengan respond.io menggunakan Zapier untuk menyinkronkan informasi Kontak dan mengelola pesanan dan keranjang. ](/id/help/zapier/e-commerce-integration-shopify)
* [Integrasi E-Commerce: MagentoPelajari cara mengintegrasikan Magento dengan respond.io menggunakan Zapier untuk secara otomatis mengelola informasi Kontak dan mengirim pesan pelanggan. ](/id/help/zapier/ecommerce-integration-magento)

Tidak dapat menemukan yang Anda cari? 🔎

[Hubungi Dukungan](/id/contact-us)

2026-09-22T07:54:18.843Z

help

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