--- description: Sambungkan nomor SMS Twilio untuk chatting melalui SMS. title: Integrasi untuk Twilio - SMS | Respond.io image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [Integrasi](/id/integrations) ![Twilio - SMS](https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f669_twilio-mark-red.7cb76401f.svg) # Twilio - SMS [Sambungkan di Respond.io](https://app.respond.io/space/settings/channels)[Pelajari cara mengatur](https://help.respond.io/sms/twilio-sms) 🖋️ Menerbitkan Twilio 🔖 Kategori [sms](https://respond.io/integrations?channel=SMS) Gunakan tim yang terdiri dari beberapa agen untuk berkomunikasi dengan audiens Anda, menghasilkan prospek, dan membangun hubungan pelanggan jangka panjang. Dukung, jual, dan pasarkan kepada siapa saja yang memiliki ponsel. * Menangani percakapan inbound - sambut pelanggan, beri tahu mereka jika Anda tidak ada, atau kirim mereka ke agen atau departemen yang tepat * Menjawab obrolan - transfer pelanggan, buat tiket dukungan, atau kirimkan pesanan yang mereka buat * Pengawasan dan Pelaporan Percakapan - analisis kinerja agen Anda, miliki visibilitas penuh atas percakapan mereka dan intervensi kapan saja * Pemasaran SMS - tanggapi kampanye iklan, rawat prospek Anda, kirim pesan keranjang belanja yang ditinggalkan dan buletin, serta tawarkan layanan tambahan. * Analitik Pemasaran - tentukan efektivitas kampanye Anda dan putuskan bagaimana meningkatkannya * Notifikasi transaksional - kirim pengingat janji, kwitansi pembayaran dan pembaruan pengiriman kepada pelanggan Anda * Implementasi proses bisnis - buat SMS bekerja untuk bisnis Anda dan bukan sebaliknya Last updated 17 January 2025 ## Anda mungkin juga suka [![WhatsApp Business Platform](https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg)WhatsApp Business PlatformHubungkan akun Platform WhatsApp Business untuk mengobrol melalui WhatsApp. starter,growth,advancedEnter some text...](/id/integrations/whatsapp)[![WhatsApp Business Calling API](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F54bfeb55ae094386be195e2a4d957f40)WhatsApp Business Calling APILakukan dan terima panggilan suara melalui WhatsApp Business Platform (API) dengan WhatsApp Business Calling API.starter,growth,advancedEnter some text...](/id/integrations/whatsapp-business-calling-api)[![VoIP Calls](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Ff0d9a9f8c0004f94b8f56bee1c43af4e)VoIP CallsBisnis B2C kelas menengah menggunakan Panggilan VoIP di respond.io untuk menjangkau nomor ponsel atau telepon rumah di seluruh dunia, tanpa markup pada tarif per-menit Telnyx.starter,growth,advancedEnter some text...](/id/integrations/voip-calls)[![TikTok Business Messaging (Beta)](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5)TikTok Business Messaging (Beta)Bisnis B2C menengah yang menangani percakapan TikTok bervolume tinggi menggunakan Agen AI Respond.io untuk mengonversi prospek dari Iklan Pesan TikTok antar akun. starter,growth,advancedEnter some text...](/id/integrations/tiktok-business-messaging) 2026-10-16T03:34:40.022Z core ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@id":"https://respond.io/id/integrations/twilio-sms#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/id"},{"@type":"ListItem","position":2,"name":"Integrations","item":"https://respond.io/id/integrations"},{"@type":"ListItem","position":3,"name":"Twilio - SMS","item":"https://respond.io/id/integrations/twilio-sms"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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