---
description: Respond.io wins Innovation in Marketing Technology at the 2026 TikTok Partner Innovation Awards, recognized for converting TikTok chats into revenue.
title: Respond.io Wins Innovation in Marketing Technology Award at the 2026 TikTok Partner Innovation Awards
image: https://assets2-proxy.respond.io/ph8r57dk1q9w/4Mbm6Qd24aZYrwxj7avVYp/e767bb4c443eeb878fac3a6d8c96e115/Press_Release___TikTok_Partner_Innovation_Awards__1_.png
---

![Respond.io Wins Innovation in Marketing Technology Award at the 2026 TikTok Partner Innovation Awards](https://assets2-proxy.respond.io/ph8r57dk1q9w/4Mbm6Qd24aZYrwxj7avVYp/e767bb4c443eeb878fac3a6d8c96e115/Press_Release___TikTok_Partner_Innovation_Awards__1_.png?q=70&w=400&fm=avif)

**KUALA LUMPUR, Malaysia, May 21** — [Respond.io](https://Respond.io) has been named winner of the Innovation in Marketing Technology award at the inaugural TikTok Partner Innovation Awards, held in New York on May 14, recognizing the platform's work in turning TikTok conversations into a measurable revenue channel for businesses worldwide.

The inaugural awards spotlighted partners whose work has translated TikTok's reach into business outcomes for advertisers through new infrastructure, deeper automation and tighter execution across the marketing stack. The Marketing Technology category honored partners building the integrations, automation, workflow tools and commerce solutions that close the gap between TikTok engagement and business performance.

![Gerardo Salandra, CEO, Iaroslav Kudritskiy, COO, and Nassar Ahmed, Group Product Manager, representing Respond.io at the 2026 TikTok Partner Innovation Awards in New York, where Respond.io won the Innovation in Marketing Technology award.](https://assets2-proxy.respond.io/ph8r57dk1q9w/ugsh7cjIIbylEvH3KtvR9/28971d2a544fc02e2bb2b1e6265da4ad/TIKTOKPARTNERSAWARDS_051426_028__1_.jpg?fm=jpg&q=80&w=1200&fl=progressive)

_G_ _erardo Salandra, CEO, Iaroslav Kudritskiy, COO, and Nassar Ahmed, Group Product Manager, at the 2026 TikTok Partner Innovation Awards._

[Respond.io](https://respond.io/) is an official TikTok Marketing Partner, with a solution built around TikTok Messaging Ads and TikTok Business Messaging, the two surfaces where most TikTok-driven conversations now begin. [Respond.io](https://Respond.io) turns demand from TikTok Messaging Ads and TikTok Business Messaging into revenue, carrying each customer conversation from first reply through to closed sale, whether the conversation started with a TikTok ad, an organic post or a direct message.

On the platform, those conversations live alongside WhatsApp, Instagram, Messenger, Telegram, LINE, email and voice, with workflows that qualify and route leads, assignment rules and performance tracking that keep sales teams accountable, and reporting that connects conversations to outcomes such as conversions, sales and revenue.

![TikTok Partner Awards Winner 2026 graphic featuring the Innovation in Marketing Technology category. The award recognizes Respond.io as a TikTok Marketing Partner helping businesses convert TikTok engagement into customer conversations and measurable revenue.](https://assets2-proxy.respond.io/ph8r57dk1q9w/2znnTB1JaNK7bp0iSlXxcm/a0d32cfaabfb48b9ecf4cda874c4dce9/Innovation_in_Marketing_Technology__1_.jpg?fm=jpg&q=80&w=1200&fl=progressive)

[_Respond.io_](https://respond.io/) _was named a TikTok Partner Awards Winner 2026 in the Innovation in Marketing Technology category._

For the businesses already running on [respond.io](https://respond.io/), the award is external validation of a bet they've already made: that messaging is not just a support function but a revenue surface, and that speed, automation and context are what separate a conversation that converts from one that goes cold.

## About respond.io 

[Respond.io](https://respond.io/) is a customer conversation management platform for mid-market B2C businesses that drive revenue from high-volume customer conversations. The platform provides stable, enterprise-grade infrastructure where human teams and AI Agents manage chats, calls, emails and campaigns across the customer lifecycle, ensuring operational and revenue reliability as volume and complexity scale.

The platform is trusted by over 10,000 brands across 86 countries, including [Parcel Daily](https://respond.io/it/customers/parcel-daily-boosts-conversions-60-percent), [iMotorbike](https://respond.io/it/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io), [Only Tourism](https://respond.io/it/customers/only-tourism-automates-80-percent-visa-inquiries-with-ai-agents) and more.

## About the TikTok Partner Innovation Awards

The TikTok Partner Innovation Awards recognize partners across TikTok's marketing ecosystem whose work delivers business results for advertisers through innovation, execution and impact. The 2026 awards honored partners in four categories: agency, creative, measurement and marketing technology.

Condividi questo articolo

[![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/blog/respond-io-tiktok-partner-innovation-award)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/blog/respond-io-tiktok-partner-innovation-award)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/blog/respond-io-tiktok-partner-innovation-award)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](https://twitter.com/share?url=https://respond.io/blog/respond-io-tiktok-partner-innovation-award)

Post correlati 👩‍💻 

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4Mbm6Qd24aZYrwxj7avVYp/e767bb4c443eeb878fac3a6d8c96e115/Press_Release___TikTok_Partner_Innovation_Awards__1_.png?q=70&w=1000&fm=avif)](https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award)  
[](https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2rAPVLwZT0qPzrrDuCcvQ/13e77551f8d31cfbe461daea2458608f/concepts-customer-messaging-platform-cover_fe10082561ccb4720de3a1f3ea7010c1.png?q=70&w=1000&fm=avif)](https://respond.io/it/blog/customer-messaging-platform)  
[](https://respond.io/it/blog/customer-messaging-platform)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4LpqrjS51HP6xYiFtMgNIR/c4dfa1f27ab5cad9f5b9f1015517edbe/How_To___WhatsApp_Automation_Update_Cover.png?q=70&w=1000&fm=avif)](https://respond.io/it/blog/whatsapp-automation)  
[](https://respond.io/it/blog/whatsapp-automation)

Triplica i risultati della tua azienda con Respond.io 🚀

[Parla con le vendite](/it/demo)[Inizia la prova gratuita](https://app.respond.io/user/register)

2026-05-28T11:12:23.731Z

blogs

```json
{"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"Article","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4Mbm6Qd24aZYrwxj7avVYp/e767bb4c443eeb878fac3a6d8c96e115/Press_Release___TikTok_Partner_Innovation_Awards__1_.png","thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4Mbm6Qd24aZYrwxj7avVYp/e767bb4c443eeb878fac3a6d8c96e115/Press_Release___TikTok_Partner_Innovation_Awards__1_.png","headline":"Respond.io Wins Innovation in Marketing Technology Award at the 2026 TikTok Partner Innovation Awards","alternativeHeadline":"Respond.io Wins Innovation in Marketing Technology Award at the 2026 TikTok Partner Innovation Awards","genre":["Press Release"],"publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award","datePublished":"2026-05-28T00:00:00.000Z","dateCreated":"2026-05-28T00:00:00.000Z","dateModified":"2026-05-28T00:00:00.000Z","description":"Respond.io wins Innovation in Marketing Technology at the 2026 TikTok Partner Innovation Awards, recognized for converting TikTok chats into revenue.","author":{"@type":"Person","name":"Ryan Tan","url":"https://respond.io/it/author/ryan-tan"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award#webpage"}},{"@context":"https://schema.org","@id":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/it"},{"@type":"ListItem","position":2,"name":"Blog","item":"https://respond.io/it/blog"},{"@type":"ListItem","position":3,"name":"Press Release","item":"https://respond.io/it/category/press-release"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@type":"WebPage","@id":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award#webpage","url":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award","name":"Respond.io | #1 AI-Powered Customer Conversation Management Software","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/it/blog/respond-io-tiktok-partner-innovation-award#breadcrumb"}},{"@type":"WebSite","@id":"https://respond.io/#website","name":"Respond.io","url":"https://respond.io/","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"publisher":{"@type":"Organization","@id":"https://respond.io/#organization","url":"https://respond.io/","name":"Respond.io"}}]}
```
