# Respond.io | #1 AI-Powered Customer Conversation Management Software

> Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## About

- [About Us | #1 Business Messaging Platform for All Channels](https://respond.io/about): Respond.io make chats between businesses and customers as easy as chats between friends; We are making customer communication simple, engaging & fruitful.

## Book-a-meeting

- [24/7 Automated Meeting Booking – Never Miss a Hot Lead](https://respond.io/book-a-meeting): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-facebook-leads

- [Capture Facebook Leads](https://respond.io/capture-facebook-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-instagram-leads

- [Capture Instagram Leads](https://respond.io/capture-instagram-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-leads

- [Capture Leads](https://respond.io/capture-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-leads-from-ads

- [Capture Leads from Ads](https://respond.io/capture-leads-from-ads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-offline-leads

- [Capture Offline Leads](https://respond.io/capture-offline-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-tiktok-leads

- [Capture TikTok Leads](https://respond.io/capture-tiktok-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Capture-website-leads

- [Capture Website Leads](https://respond.io/capture-website-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Careers

- [Careers - Be Part of a Powerful Messaging Movement](https://respond.io/careers): Careers

## Contact

- [Contact Us | Respond.io](https://respond.io/contact): Want to get in touch? We’d love to hear from you. Here’s how you can reach us…

## Conversational-support

- [Conversational Support - One Platform for All Customer Chats](https://respond.io/conversational-support): Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.

## Convert-leads

- [Convert Leads](https://respond.io/convert-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Cookie-policy

- [Respond.io | Cookie Policy](https://respond.io/cookie-policy): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.

## Customers

- [Customer Stories - Real-Life Case Studies by Industry & Use Case](https://respond.io/customers): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Behind Apna's Success: 30-Minute Resolution Times Unveiled](https://respond.io/customers/breaking-down-apna-success-30-minute-resolution-times-unveiled): Discover Apna's remarkable achievement: A first response time of under 5 minutes for 80% of customers. Swift, attentive support at its best!
- [Breakthrough Maths Boosts Sales by 35% by Halving Their Lead Response Times](https://respond.io/customers/breakthrough-maths-boosts-sales-by-35-percent-by-halving-their-lead-response-times): Breakthrough Maths saw a 35% sales surge by streamlining lead responses. Read this respond.io success story to learn how.
- [How Centralizing Communications Boosted Innov821 DMCC’s Student Enrollment by 100%](https://respond.io/customers/dalilk-academy-doubles-student-intake): Discover how Innov821 DMCC doubled student intake and grew by consolidating WhatsApp numbers
- [How 800 Storage Achieved 30% More Conversions over WhatsApp](https://respond.io/customers/how-800-storage-achieved-30-more-conversions-over-whatsapp): A respond.io success story: 800 Storage revamped the way it talked to customers over WhatsApp with data integration and automation.
- [How Bella Piel Cuts Response Time by 37% with respond.io](https://respond.io/customers/how-bella-piel-slashed-messaging-costs-by-95-percent): A respond.io success story: Bella Piel implemented an omnichannel strategy that unified regional operations and personalized conversations to create an award-winning customer experience
- [How Colour My Plate Revamped Customer Conversations for 45% More Conversions](https://respond.io/customers/how-colour-my-plate-revamped-its-sales-operations-for-45-more-conversions): A respond.io success story: Colour My Plate improved how its teams collaborate and talk to customers. As a result, it sells 45% more gourmet meal plans.
- [How Contable.app Achieved 30% Higher Customer Retention](https://respond.io/customers/how-contableapp-achieved-30-percent-higher-customer-retention-by-switching-to-shared-omnichannel-inbox): Discover how Contable.app boosted customer retention by 30% by adopting a shared omnichannel inbox. Learn how this strategy can improve your customer experience.
- [Learn How CUHK's First Response Times reduced from 36-Hour to Minutes](https://respond.io/customers/how-cuhk-handles-98-of-mba-inquiries-with-natural-language-processing): A respond.io success story: The Chinese University of Hong Kong uses natural language processing to answer MBA inquiries via Facebook Messenger and web chat
- [80% Cut in First Response Time Boosted E4CC’s Customer Support](https://respond.io/customers/how-e4cc-consolidated-22-siloed-regional-offices-on-one-platform): A respond.io success story: E4CC revamps its conversational support and customer communication by unifying regional operations on one platform
- [How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments](https://respond.io/customers/how-emax-boosts-appointment-bookings): Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too.
- [How Farmacia La Buena Cut First Response and Resolution Times by Half](https://respond.io/customers/how-farmacia-la-buena-cut-first-response-and-resolution-times-by-half): Discover how Farmacia La Buena improved its customer communication strategy using WhatsApp API and respond.io, resulting in two times faster first response and resolution times!
- [How Ferretería EPA C.A. Increased Sales Conversions by 20%](https://respond.io/customers/how-ferreteria-epa-ca-increased-sales-conversions-by-20): A respond.io success story: How Ferretería EPA C.A. connected its messaging channels to respond.io, increasing customer growth and sales conversions by 20%.
- [How Golden Luxe Enjoys a 20x More Stable Messaging Experience with respond.io](https://respond.io/customers/how-golden-luxe-enjoys-a-20x-more-stable-messaging-experience-with-respondio): A respond.io success story: Golden Luxe connected its messaging channels to respond.io. As a result, it enjoys a 20x more stable messaging experience.
- [How H&H Skincare Boosted Its Customer Loyalty to 60%](https://respond.io/customers/how-hh-skincare-boosted-its-customer-loyalty-to-60-percent): A respond.io success story: Discover how H&H Skincare used WhatsApp API and respond.io to improve customer engagement, loyalty and acquisition.
- [How Homage Achieved a 9% Increase in Care Visit Success with Respond.io Automation](https://respond.io/customers/how-homage-achieved-a-9-percent-increase-in-care-visit-success-with-respondio-automation): Discover how Homage streamlined its outreach process, saving 50 hours monthly and achieving a 9% increase in successful care visits with respond.io API.
- [Jagoan Hosting Increased a CSAT Score to 93% with respond.io Workflows](https://respond.io/customers/how-jagoan-hosting-raised-productivity-by-52-percent): A respond.io success story: Jagoan Hosting improved agent productivity by 52% while delivering exceptional customer service over WhatsApp and web chat.
- [Kleta used respond.io to Achieve 100% Subscriber Growth in 2 Months](https://respond.io/customers/how-kleta-achieved-100-growth-with-high-quality-customer-service): A respond.io success story: Bicycle subscription company Kleta leveraged a mix of automated and human support to double its subscribers
- [How Lamarsa Coffee Used Chat Commerce to Improve Sales by 50%](https://respond.io/customers/how-lamarsa-coffee-used-chat-commerce-to-boost-sales-across-6-countries-by-50): A respond.io success story: Lamarsa Coffee leveraged on respond.io's chat inbox, automation and analytics to increase sales across its markets
- [Moj for Creators Boosts Resolution Time By 94% with Task Automation](https://respond.io/customers/how-moj-for-creators-supports-200k-creators-in-15-languages): A respond.io success story: Moj for Creators connects with over 200,000 video creators in India using a single WhatsApp number and robust chat automation
- [How Pinnacle Contact Center Recruits 112 Candidates Per Day](https://respond.io/customers/how-pinnacle-contact-center-recruits-112-candidates-every-day-over-whatsapp): A respond.io success story: With just 14 agents, Pinnacle Contact Center successfully hires 112 candidates per day over WhatsApp.
- [How Qobolak Used Broadcasts to Double Student Lead Conversions](https://respond.io/customers/how-qobolak-used-broadcasts-to-double-student-lead-conversions): Discover how Qobolak leveraged respond.io to double its lead conversion rates, enhancing student engagement and employee performance.
- [ShareChat Cuts Resolution Time in Half with Respond.io's Workflow](https://respond.io/customers/how-sharechat-for-creators-supports-50k-creators-in-15-languages-on-whatsapp): Automating common responses to inquiries with respond.io allowed Sharechat to cut resolution time in half
- [The Secret Behind Sharwa's 40% Conversion Rate on WhatsApp](https://respond.io/customers/how-sharwa-designed-a-communication-strategy-that-achieved-85-in-csat-scores): A respond.io success story: Egyptian social commerce platform Sharwa, succeeded in retargeting its users over WhatsApp with an average conversion rate of 40%.
- [How Sleek Gained 3x More Qualified Leads over WhatsApp](https://respond.io/customers/how-sleek-gained-3x-more-qualified-leads-over-whatsapp): A respond.io success story: Sleek tripled its qualified leads in Singapore and Hong Kong by switching sales inquiries to WhatsApp and leveraging respond.io's automation and analytics stack
- [How Speedhome Doubled Its Monthly New Customers](https://respond.io/customers/how-speedhome-doubled-its-monthly-new-customers): Discover how Speedhome leveraged respond.io's omnichannel capabilities to double its monthly new customers and retain loyal ones.
- [How Sport Center Los Naranjos Gains 20% More Conversions from Inquiries](https://respond.io/customers/how-sport-center-los-naranjos-gains-20-more-conversions-from-sales-inquiries): A respond.io success story: Sport Center Los Naranjos combines automation and human support to convert 20% more customers
- [How Srikandi Streamlined Communication for 47 Branches and Accelerated Revenue Growth](https://respond.io/customers/how-srikandi-streamlined-communication-for-47-branches-and-accelerated-revenue-growth): Discover how Srikandi transformed communication across 47 branches using respond.io, leading to streamlined conversations, heightened engagement and a remarkable surge in revenue.
- [How TRS.INK Used Viber to Reach 132K Citizens in Covid-19 Response](https://respond.io/customers/how-trs-ink-used-viber-to-reach-132k-citizens-in-covid-19-response): A respond.io success story: How TRS.INK successfully leveraged Viber to effectively communicate with 132K citizens during the Covid-19 response in the Western Balkans.
- [How Yoho Centralized 6 Support Channels for 84% Faster Responses](https://respond.io/customers/how-yoho-centralized-6-support-channels-to-improve-chat-response-times-by-84): A respond.io customer success story: Ecommerce platform Yoho centralized 6 support channels on respond.io for an 84% improvement in chat response times.
- [GETUTOR Said Goodbye to Sleekflow - and Hello to 24% More Sales](https://respond.io/customers/sleekflow-alternative-review-by-getutor): Looking for a Sleekflow alternative to get the business results you need? GETUTOR increased conversions 24% by switching to respond.io.

## Demo

- [Chat + AI Platform Demo – Turn Conversations into Revenue](https://respond.io/demo): Tailor respond.io to suit your business needs. Turn conversations into leads, sales, and customer loyalty with chat + AI.

## Demo-pricing-page

- [Demo Pricing Page](https://respond.io/demo-pricing-page): Tailor respond.io to suit your business needs. Turn conversations into leads, sales, and customer loyalty with chat + AI.

## Help

- [Respond.io Help Center](https://respond.io/help): Need help using respond.io? Learn all about our features, connecting and configuring channels, automation, popular use cases and more here.
- [WhatsApp Business Platform (API) Quick Start](https://respond.io/help/whatsapp/whatsapp-api-quick-start): Get a WhatsApp Business API account fast to start chatting with your customers.
- [WhatsApp Business App Quick Start (WhatsApp Coexistence)](https://respond.io/help/whatsapp/whatsapp-coexistence): Learn how to connect the WhatsApp Business App to respond.io for seamless messaging and automation.


- [Getting Ready for Inbound Conversations](https://respond.io/help/whatsapp/getting-ready-for-inbound-conversations): Learn about conversation windows, sending message templates and setting up a simple entry point to manage WhatsApp messages from your customers.
- [Getting Ready for Promotional Messaging](https://respond.io/help/whatsapp/getting-ready-for-promotional-messaging): Learn how to broadcast promotional messages using WhatsApp message templates.
- [WhatsApp Official Business Account (Blue Tick)](https://respond.io/help/whatsapp/whatsapp-official-business-account-blue-tick): Learn how to get a WhatsApp Official Business Account.
- [Grow your WhatsApp Audience by Maximizing Entry Points](https://respond.io/help/whatsapp/grow-your-whatsapp-audience-by-maximizing-entry-points): Learn how to reach customers and gain Contacts by adding multiple WhatsApp entry points.
- [Get WhatsApp API Account for Government Agencies](https://respond.io/help/whatsapp/get-whatsapp-api-account-for-government-agencies): Get a WhatsApp API Business Account for your Government Agency
- [WhatsApp Business Calling API](https://respond.io/help/whatsapp/whatsapp-business-calling-api): Learn how to use WhatsApp Business Calling API to receive and make calls.
- [Meta Business Verification](https://respond.io/help/whatsapp/meta-business-verification): Learn how to verify your business with Meta.
- [WhatsApp Message Templates](https://respond.io/help/whatsapp/whatsapp-message-templates): Use WhatsApp Message Templates to engage with Contacts at any time. 
- [WhatsApp Pricing](https://respond.io/help/whatsapp/whatsapp-pricing): Learn about Conversation-based pricing and Conversation types in WhatsApp.
- [WhatsApp Business Platform (API) Channel Configuration](https://respond.io/help/whatsapp/whats-app-business-api-channel-configuration): Learn how to configure your WhatsApp Business Platform (API) channel and manage your profile on respond.io.
- [WhatsApp Messaging Limits](https://respond.io/help/whatsapp/whatsapp-messaging-limits): Learn how to increase WhatsApp messaging limits and improve your WhatsApp API number quality rating. 
- [Meta Product Catalog](https://respond.io/help/whatsapp/meta-product-catalog): Learn how to use Meta Product Catalog with respond.io.
- [Change Your WhatsApp Business Display Name](https://respond.io/help/whatsapp/change-your-whatsapp-business-display-name): Learn how to change your WhatsApp Business Display Name for your respond.io WhatsApp Business API Account.
- [Migrating from WhatsApp Personal or WhatsApp Business App](https://respond.io/help/whatsapp/migrating-from-whatsapp-personal-or-whatsapp-business-app): Learn what you need to do to migrate to WhatsApp Business API using an existing WhatsApp Personal or Business app phone number.
- [Phone Number Migration to respond.io WhatsApp Business Platform (API)](https://respond.io/help/whatsapp/phone-number-migration-to-respond-whatsapp-business-api): Learn how to migrate your phone number from other BSPs to respond.io WhatsApp Business API.
- [Turn-off WhatsApp Number Two-Step Verification](https://respond.io/help/whatsapp/turn-off-whatsapp-number-two-step-verification): Learn how to turn off WhatsApp Number Two-Step Verification in your WhatsApp Manager.
- [WhatsApp Cloud API](https://respond.io/help/whatsapp/whatsapp-cloud-api): Connect a WhatsApp Cloud API account to chat with customers over WhatsApp.
- [360dialog WhatsApp](https://respond.io/help/whatsapp/360dialog-whatsapp): Connect a 360Dialog WhatsApp API account to chat with customers over Whatsapp. 
- [Twilio WhatsApp](https://respond.io/help/whatsapp/twilio-whatsapp): Connect a Twilio WhatsApp API account to chat with customers over Whatsapp.
- [MessageBird WhatsApp](https://respond.io/help/whatsapp/messagebird-whatsapp): Connect a MessageBird WhatsApp API account to chat with customers over Whatsapp.
- [Vonage WhatsApp](https://respond.io/help/whatsapp/vonage-whatsapp): Connect a Vonage WhatsApp API account to chat with customers over Whatsapp.
- [Phone Number Migration to WhatsApp Cloud API](https://respond.io/help/whatsapp/phone-number-migration-to-whatsapp-cloud-api): Learn how to migrate phone number from WhatsApp BSPs to WhatsApp Cloud API.
- [Organizing Lifecycle Stages for Accurate Reporting](https://respond.io/help/reporting-and-analytics/how-to-move-an-existing-lifecycle-stage-from-primary-to-lost): Learn how to correctly move Lifecycle Stages to ensure accurate reporting in respond.io. 
- [Reports: Lifecycle](https://respond.io/help/dashboard-reporting/reports-lifecycle): Discover how Lifecycle Reports tracks leads from new to paying customers, measuring conversions, drop-offs, and time metrics for an optimized funnel.
- [WhatsApp Fees](https://respond.io/help/organization-settings/whatsapp-fees): Learn how to manage your WhatsApp Business Account and view your credit balance, usage history and more.
- [CRM Integration: Salesforce](https://respond.io/help/zapier/salesforce): Learn how to integrate Salesforce with respond.io using Zapier to automatically manage Contact information.
- [Step: Update Lifecycle](https://respond.io/help/workflows/step-update-lifecycle): Learn about best practices, use cases and how it works when implementing the Update Lifecycle Step.
- [Zapier](https://respond.io/help/zapier/zapier): Learn how to integrate respond.io with Zapier.
- [CRM Integration: ActiveCampaign](https://respond.io/help/zapier/crm-integration-activecampaign): Learn how to integrate ActiveCampaign with respond.io using Zapier to automatically manage Contact information and update agents on deal statuses.
- [CRM Integration: Pipedrive](https://respond.io/help/zapier/pipedrive): Learn how to integrate Pipedrive with respond.io using Zapier to automatically manage Contact information and update agents on deal statuses.
- [CRM Integration: HubSpot](https://respond.io/help/zapier/hubspot): Learn how to use Zapier and Workflows to automatically sync Contact data and create deals and tickets by integrating HubSpot with respond.io.
- [E-Commerce Integration: Magento](https://respond.io/help/zapier/ecommerce-integration-magento): Learn how to integrate Magento with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [E-Commerce Integration: WooCommerce](https://respond.io/help/zapier/ecommerce-integration-woocommerce): Learn how to integrate WooCommerce with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [E-Commerce Integration: BigCommerce](https://respond.io/help/zapier/big-commerce): Learn how to integrate BigCommerce with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [E-Commerce Integration: Shopify](https://respond.io/help/zapier/e-commerce-integration-shopify): Learn how to integrate Shopify with respond.io using Zapier to sync Contact information and manage orders and carts.
- [Dialogflow: Fulfillment Webhook Request](https://respond.io/help/dialogflow/dialogflow-fulfillment-webhook-requests): Learn how to use fulfillment webhook requests to pass data from respond.io to Dialogflow.
- [Dialogflow: Custom Payloads](https://respond.io/help/dialogflow/dialogflow-custom-payloads): Learn about supported Custom Payloads on respond.io.
- [Dialogflow: Response Templates](https://respond.io/help/dialogflow/dialogflow-response-templates): Learn how to use Response Templates to send responses to Contacts. 
- [Dialogflow: Events](https://respond.io/help/dialogflow/dialogflow-events): Learn how to use events to trigger Dialogflow intents.
- [Dialogflow: Parameters](https://respond.io/help/dialogflow/dialogflow-parameters): Learn how to use custom Dialogflow parameters for multiple use cases.
- [Dialogflow: Managing Intents](https://respond.io/help/dialogflow/dialogflow-managing-intents): Personalize the chatbot responses by configuring intents.
- [Dialogflow: Creating a Chatbot](https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot): Learn how to use the Dialogflow integration to create a chatbot.
- [Dialogflow: Connecting to Dialogflow](https://respond.io/help/dialogflow/dialogflow-connecting-to-dialogflow): Learn how to connect a Dialogflow Agent to respond.io.
- [Dialogflow Overview](https://respond.io/help/dialogflow/dialogflow-overview): Get an overview of how to use Dialogflow with respond.io.
- [Salesforce](https://respond.io/help/integrations/salesforce-integration): Learn how to connect your Salesforce account with respond.io to seamlessly access and view your contact fields.
- [Webhooks](https://respond.io/help/integrations/webhooks): Learn how to use the webhooks integration to get your applications notified about real-time events in your respond.io workspace.
- [HubSpot](https://respond.io/help/integrations/hub-spot): Learn how to connect your HubSpot account with respond.io to access contact properties seamlessly.
- [Developer API](https://respond.io/help/integrations/developer-api): Use respond.io’s Developer API to take advantage of many core features, including automating messages, syncing CRMs and triggering Workflows.
- [TikTok Messaging Ads Integration](https://respond.io/help/integrations/tiktok-messaging-ads-integration): Learn all about TikTok Messaging Ads and how to set up both the integration on respond.io and TikTok Messaging Ads on TikTok Ads Manager.
- [Meta Business Accounts](https://respond.io/help/integrations/meta-business-accounts): Learn how to integrate your Meta Business Account with respond.io, featuring support for Meta click-to-chat ads and the Meta Conversions API.
- [Make](https://respond.io/help/integrations/make): Learn how to integrate respond.io with Make.
- [How to Troubleshoot a Failed Broadcast](https://respond.io/help/broadcasts/dealing-with-failed-broadcasts): Learn about the reasons broadcasts may fail to be sent and how to resend broadcasts to Contacts who did not receive them.
- [How to Import to Broadcast via WhatsApp](https://respond.io/help/broadcasts/import-to-broadcast): Learn how to send a broadcast message to a large number of Contacts with whom you have never started a conversation.
- [How to Start a Workflow Based on Broadcast Response](https://respond.io/help/broadcasts/workflow-based-on-broadcast-response): Send a broadcast with multiple choice questions and automatically handle Contacts’ responses.
- [How to Send a Simple Broadcast](https://respond.io/help/broadcasts/sending-a-simple-broadcast): Learn how to send a simple broadcast to a group of Contacts on supported Channels.
- [How to Analyze Reports for Sales](https://respond.io/help/reporting-and-analytics/reporting-for-sales): Track and report on sales activities and agent performance.
- [How to Supervise Sales Agents](https://respond.io/help/reporting-and-analytics/supervising-sales-agents): Supervise and manage sales agents on the respond.io platform.
- [How to Track Productivity by Closing Conversations](https://respond.io/help/reporting-and-analytics/track-productivity-by-closing-conversations): Use the Close Conversation feature to track sales agent productivity.
- [How to Analyze Reports for Support](https://respond.io/help/reporting-and-analytics/reporting-for-support): Keep track of all the metrics relevant for your support performance and conversations.
- [How to Supervise Your Support Agents](https://respond.io/help/reporting-and-analytics/supervising-your-agents): Allow managers to identify issues on a daily basis and task agents to solve the issues.
- [How to track and analyze TikTok Messaging Ad conversions](https://respond.io/help/reporting-and-analytics/how-to-track-and-analyze-tik-tok-messaging-ad-conversions): Learn how to automatically track leads from WhatsApp or Messenger and save the data into a Google Sheet to optimize future campaigns.
- [How to Qualify Leads and Track Conversions with TikTok Lower Funnel Events](https://respond.io/help/retain-customers/how-to-qualify-leads-and-track-conversions-with-tik-tok-lower-funnel-events)
- [How to improve lead targeting and automatically send purchase events to Meta when a customer makes a payment](https://respond.io/help/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment): Learn how to automatically send purchase data to Meta to eliminate spam leads, improve ad targeting, and boost ROI, all with a ready-to-use Workflow Template.
- [How to Send Outbound Support Messages](https://respond.io/help/retain-customers/send-outbound-messages): Follow up on customers’ issues as needed by sending outbound messages.
- [How to Send CSAT to Customer and Save Data in Google Sheets or CRMs](https://respond.io/help/retain-customers/send-csat-and-save-data): Use a Workflow Template to automatically send CSAT surveys to customers with closed conversations and save data in Google Sheets, CRMs or other data warehouse.
- [How to Route VIP Contacts](https://respond.io/help/retain-customers/route-vip-contacts): Learn how to identify VIP Customers to route and manage them differently from other Customers using Workflows.
- [How to Route New and Returning Contacts](https://respond.io/help/retain-customers/route-new-and-returning-contacts): Learn how to identify new & returning customers to route & manage them separately using Workflows.
- [How to Automate Lifecycle Tracking in Google Sheets](https://respond.io/help/convert-leads/how-to-automate-lifecycle-tracking-in-google-sheets): Learn how to track leads and optimize sales with our Lifecycle Google Sheets template.
- [How to Automate Calculations Using AI](https://respond.io/help/convert-leads/automate-calculations-using-ai): Learn how AI Assist can resolve customer queries that involve calculations.
- [How to Convert Image to Text Using AI](https://respond.io/help/convert-leads/convert-image-to-text-using-ai): Learn how to extract information from images and subsequently use the information to improve the performance of your AI.
- [How to Draft Customer Replies with AI](https://respond.io/help/convert-leads/how-to-draft-customer-replies-with-ai): Use AI Assist, AI Prompts and AI Assist Persona to draft the best replies to address customers inquiries.
- [How to Align AI Conversations with Your Brand Voice](https://respond.io/help/convert-leads/align-ai-conversations): Learn how to maintain a cohesive tone in responses generated by AI to ensure every interaction reflects your brand voice.
- [How to Write the Best Knowledge Sources for AI Agents](https://respond.io/help/convert-leads/how-to-choose-the-best-knowledge-sources-for-ai-agents): Learn how to compose the most effective Knowledge Sources for your AI Agents.
- [How to Write an Optimal AI Persona (Best Practices)](https://respond.io/help/convert-leads/how-to-write-an-optimal-ai-persona-best-practices): Learn how to write a good AI Persona that helps you align your AI Agent with your brand voice.
- [How to Optimize Agents’ Productivity in the Inbox Module](https://respond.io/help/convert-leads/optimize-agents-productivity): Guide agents in their use of the Inbox module to effectively respond to customers.
- [How to Transfer Contacts to the Next Shift Automatically](https://respond.io/help/convert-leads/transfer-contacts-to-the-next-shift): Learn how to route open conversations to the next shift.
- [How to Simplify Customer Escalation with Automation](https://respond.io/help/convert-leads/simplify-customer-escalation): Automate the process of transferring issues to the second-level support team.
- [How to Get a Complete View of the Customers](https://respond.io/help/convert-leads/get-a-complete-view-of-the-customers): Learn how agents can gain a comprehensive understanding of Contacts’ conversations and profiles.
- [How to Streamline Meeting Scheduling via CTC Ads](https://respond.io/help/convert-leads/streamline-meeting-scheduling-via-ctc-ads): Learn to automatically send your business calendar link to your customers to allow them to book an appointment.
- [How to Optimize Customer Onboarding with Automated & Customized Welcome Messages](https://respond.io/help/convert-leads/how-to-optimize-customer-onboarding-with-automated-customized-welcome-messages): Learn how to automatically send customized welcome messages to Contacts coming from various messaging channels and assign them to relevant agents with whom they have interacted earlier.
- [How to Guide Customers from Exploration to Purchase with Engaging Menus](https://respond.io/help/convert-leads/how-to-guide-customers-seamlessly-from-product-exploration-to-purchase-with-engaging-menus): Learn how to create comprehensive Main and Sub Menus for inbound Contacts that allow them to self-explore your product line.
- [How to Promptly Transfer Conversation Between Agents](https://respond.io/help/convert-leads/promptly-transfer-conversation): Automate the reassigning of conversation if the initial agent does not respond within a specified period.
- [How to Get Contacts’ Consent for Personal Data Collection](https://respond.io/help/convert-leads/get-contacts-consent-for-personal-data-collection): Learn how to automatically ask for customers’ consent to the privacy policy for personal data collection purpose.
- [Assignment Strategy: How to Unassign Agents after Conversations Closed](https://respond.io/help/convert-leads/unassign-agents-after-conversations-closed): Automatically unassign Contacts from agents when conversations are closed using Workflow Templates.
- [How to Route Contacts by Shifts](https://respond.io/help/convert-leads/route-contacts-by-shifts): Automatically route customers by shifts or business hours.
- [How to Route Contacts by Team Functions](https://respond.io/help/convert-leads/route-contacts-by-team-functions): Automatically route customers based on the team the customers want to speak to or customers’ contact data.
- [How to Route Contacts by their Preferred Language](https://respond.io/help/convert-leads/how-to-route-contacts-by-their-preferred-language): In this article, you’ll discover how to automatically route contacts to Agents based on the Contact’s language preferences.
- [How to Route Contacts to Preferred AI Agent](https://respond.io/help/convert-leads/ai-agent-integration-round-the-clock-engagement-efficiency): Learn to automatically ask incoming Contacts if they want to talk to a Sales or a Support AI Agent and divert the Contact to the AI Agent of their choice.
- [How to Create Automated Chat Menus](https://respond.io/help/convert-leads/create-automated-chat-menus): Learn how to create automated Chat Menus to handle multiple inquiries simultaneously and provide customers with instant access to information 24/7.
- [How to Create Automated Welcome and Away Messages](https://respond.io/help/convert-leads/create-automated-welcome-and-away-messages): Learn how to set up automated welcome and away messages to respond to customers immediately.
- [How to Block Contacts and Manage Spam](https://respond.io/help/convert-leads/managing-spam): Learn how to stop receiving spam by blocking Contacts.
- [How to Automate Contact Information Collection with AI](https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai): In this article, you’ll discover how to automatically collect Contact information i.e., email address or phone number, using AI Agent.
- [How to Maximize Customer Service Potential with AI Agent](https://respond.io/help/convert-leads/maximize-customer-service-potential-with-ai-agent): Learn to use AI Agent to engage with customers instantly by providing quick responses to low-level conversations involving basic product information, policies, etc.
- [Assignment Strategy: How to Automate Contact Distribution & Load Balancing](https://respond.io/help/convert-leads/assignment-strategy-automatic-contact-distribution-load-balancing): Learn how to automatically assign customers to agents based on your preferred load distribution strategy.
- [How to Automatically Qualify Contacts Based on Budget Using AI Agent](https://respond.io/help/convert-leads/how-to-automatically-qualify-contacts-based-on-budget-using-ai-agent): Learn how to automatically qualify Contacts based on whether they have the budget for your service using AI Agent.
- [How to Automate Product Info Sharing in Conversations Initiated via CTC Ads](https://respond.io/help/convert-leads/automated-product-info-sharing-in-conversations-initiated-via-ctc-ads): Learn how to share product information automatically and route interested Contacts to Sales.
- [How to Enrich Customer Data from a CRM or other Business Software](https://respond.io/help/capture-leads/enrich-customer-data): Retrieve customer properties like Fields from your CRM or business software that holds your primary customer list and add the data to the Contact in respond.io.
- [How to Track Conversation Source from Multiple Websites](https://respond.io/help/capture-leads/track-conversation-source): Learn how to track where conversations are coming from even when using the multiple widgets of the same channel on different websites.
- [How to Send Outbound Sales Messages](https://respond.io/help/capture-leads/sending-outbound-sales-messages): Import Contacts to send cold messages or follow up with leads.
- [How to Route Contacts from CTC Ads to Agents](https://respond.io/help/capture-leads/how-to-route-contacts-from-ctc-ads-to-agents): Learn to automatically assign contacts coming from Click-to-Chat Ads to Agents.
- [How to Collect Contacts’ Emails and Phone Numbers](https://respond.io/help/capture-leads/collect-contacts-emails-and-phone-numbers): Learn how to collect customers’ or leads’ email addresses and phone numbers when conversations open.
- [Accessing the Business Academy](https://respond.io/help/help-menu/accessing-the-business-academy): Learn more about accessing the business academy
- [Booking a Demo](https://respond.io/help/help-menu/booking-a-demo): Learn how to book a demo with our experts
- [Resource Center](https://respond.io/help/help-menu/resource-center): Learn more about the resource center and how to enable or disable it.
- [Getting Support](https://respond.io/help/help-menu/getting-support): Learn how to request for the respond.io support team to get in touch with you
- [Reporting a Bug](https://respond.io/help/help-menu/reporting-a-bug): Learn more about reporting bugs to the respond.io team.
- [Requesting a Feature](https://respond.io/help/help-menu/requesting-a-feature): Learn about requesting for a new feature or voting for existing ones.
- [Accessing Help Center](https://respond.io/help/help-menu/accessing-knowledge-base): Learn about how you can access the Help Center, search for items, view categories, and find required topics using the Search feature.
- [Configuring mobile app settings](https://respond.io/help/mobile-app/configuring-mobile-app-settings): Learn how to configure your respond.io mobile app settings.
- [Managing Notifications On Your Mobile](https://respond.io/help/mobile-app/managing-notifications-on-your-mobile): Learn how to use the Notification Center tab on your respond.io mobile app.
- [Messaging From Your Mobile](https://respond.io/help/mobile-app/messaging-from-your-mobile): Learn how to manage Contacts, conversations and messages from the Messages tab on your respond.io mobile app.
- [Installing respond.io Mobile App](https://respond.io/help/mobile-app/installing-respondio-mobile-app): Learn how to download and install respond.io on your mobile.
- [Resetting your Password](https://respond.io/help/user-account/resetting-your-password): Learn how to reset your password when you forget your login details.
- [Notifications](https://respond.io/help/user-account/notifications): Learn all you need to know about notifications on the platform.
- [User Activity Status](https://respond.io/help/user-account/user-activity-status): Learn how to set your User Activity Status on the platform.
- [Profile](https://respond.io/help/user-account/profile): Learn how to manage your User profile on the respond.io platform.
- [Security](https://respond.io/help/organization-settings/organization-settings-security): Learn how to configure SSO settings, enable/disable SSO for your organization and Setting up SSO on respond.io for Google Workspace
- [Billing & Usage](https://respond.io/help/organization-settings/billing-usage): Get all the information you need to manage your Organization's subscription plan.
- [Workspaces](https://respond.io/help/organization-settings/workspaces): Learn how to create and manage Workspaces within your Organization.
- [Admin Settings (previously Users)](https://respond.io/help/organization-settings/organization-users): Learn how to add Users and manage their access within the Organization.
- [Account info (previously General)](https://respond.io/help/organization-settings/general): Learn how to manage and edit Organization information.
- [Organization Overview](https://respond.io/help/organization-settings/organization-overview): Learn how to create and view an Organization, as well as access the Organization settings.
- [Lifecycle](https://respond.io/help/workspace-settings/workspace-settings-lifecycle): Learn how to track and manage Contacts throughout your sales process on our platform.
- [Contact Import](https://respond.io/help/workspace-settings/data-import): Learn how to import, review, and manage data in the platform.
- [Data Export](https://respond.io/help/workspace-settings/data-export): Export data from the Workspace to perform in-depth analyses.
- [Files](https://respond.io/help/workspace-settings/files): Learn how to manage and store files on the respond.io platform.
- [Tags](https://respond.io/help/workspace-settings/workspace-settings-tags): Learn about adding and deleting Tags from the Settings module.
- [Snippets](https://respond.io/help/workspace-settings/snippets): Create and manage canned responses to effortlessly reply to frequently asked questions.
- [Closing Notes](https://respond.io/help/workspace-settings/closing-notes): Learn how to add, edit and delete Closing Notes. These are optional after a conversation is closed.
- [Respond AI](https://respond.io/help/workspace-settings/workspace-setting-respond-ai): Learn about Respond AI prompts and settings.
- [Integrations](https://respond.io/help/workspace-settings/integrations): Learn about about connecting and managing all available integrations with respond.io.
- [Contact Fields](https://respond.io/help/workspace-settings/contact-fields): Create and manage Contact Fields to save additional information about your contacts.
- [Growth Widgets](https://respond.io/help/workspace-settings/growth-widgets): Create and manage widgets that can be embedded on your website so site visitors can contact you via your preferred channel(s).
- [Channels](https://respond.io/help/workspace-settings/channels): Under the Channel workspace settings section, you can edit and manage Channels connected to your Workspace.
- [Teams (previously Team Settings)](https://respond.io/help/workspace-settings/teams): Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.
- [User settings](https://respond.io/help/workspace-settings/users): Under the User Workspace settings section, you can manage the Users that have access to your Workspace.
- [General info (previously General)](https://respond.io/help/workspace-settings/settings-general): Under General Workspace settings, configure your workspace name, timeout settings and timezone.
- [Managing a Workspace](https://respond.io/help/workspace-settings/managing-a-workspace): Get a general overview of available Workspace settings and how to use them.
- [How to Use Dynamic Variables](https://respond.io/help/dynamic-variables/how-to-use-dynamic-variables): Learn about the four places to use dynamic variables: in the Messages Module, in Snippets, in Workflows and in Dialogflow.
- [Dynamic Variables Overview](https://respond.io/help/dynamic-variables/dynamic-variables): Learn how to personalize your messages and enhance workflows with dynamic variables.
- [Step: Send Conversions API Event](https://respond.io/help/workflows/step-send-conversions-api-event): Learn about the configuration, how it works, best practices and more when implementing the Send Conversions API Event step.
- [How to Avoid Workflow Loops](https://respond.io/help/workflows/how-to-avoid-workflow-loops): Learn how to prevent workflow loops that cause unnecessary repetitions, system overload, and delays.
- [Step: Send TikTok Lower Funnel Event](https://respond.io/help/workflows/step-send-tiktok-lower-funnel-event): Learn about the best practices, use cases and how it works when implementing the Send TikTok Lower Funnel Event Step.
- [Step: Add Google Sheets Row](https://respond.io/help/workflows/step-add-google-sheets-row): Learn about the configuration, best practices and use cases for implementing the Add Google Sheets Row Step.
- [Step: HTTP Request](https://respond.io/help/workflows/step-http-request): Learn about the configuration, best practices and use cases for implementing the HTTP Request Step.
- [Step: Trigger Another Workflow](https://respond.io/help/workflows/step-trigger-another-workflow): Learn about the configuration, best practices and use cases for implementing the Trigger Another Workflow Step.
- [Step: Wait](https://respond.io/help/workflows/step-wait): Learn about the configuration and use cases for implementing the Wait Step.
- [Step: Date & Time](https://respond.io/help/workflows/step-date-and-time): Learn about the configuration and use cases for implementing the Date & Time Step.
- [Step: Jump To](https://respond.io/help/workflows/step-jump-to): Learn about the configuration, best practices and use cases for implementing the Jump To Step.
- [Step: Add Comment](https://respond.io/help/workflows/step-add-comment): Learn about the configuration, best practices and use cases when implementing the Add Comment Step.
- [Step: Close Conversation](https://respond.io/help/workflows/step-close-conversation): Learn about the configuration, use cases and how it works when implementing the Close Conversation Step.
- [Step: Open Conversation](https://respond.io/help/workflows/step-open-conversation): Learn about the best practices, use cases and how it works when implementing the Open Conversation Step.
- [Step: Update Contact Field](https://respond.io/help/workflows/step-update-contact-field): Learn about the configuration, how it works and use cases when implementing the Update Contact Field Step.
- [Step: Update Contact Tag](https://respond.io/help/workflows/step-update-contact-tag): Learn about the configuration, how it works and use cases when implementing the Update Contact Tag Step.
- [Step: Branch](https://respond.io/help/workflows/step-branch): Learn about the configuration, best practices and use cases when implementing the Branch Step.
- [Step: Assign To](https://respond.io/help/workflows/step-assign-to): Learn about the configuration, best practices and use cases when implementing the Assign To Step.
- [Step: Ask a Question](https://respond.io/help/workflows/step-ask-a-question): Learn about the configuration, best practices and use cases when implementing the Ask a Question Step.
- [Step: Send a Message](https://respond.io/help/workflows/step-send-a-message): Learn about the configuration, best practices and use cases when implementing the Send a Message Step.
- [Step: AI Agent](https://respond.io/help/workflows/step-ai-agent): Learn about the configuration, best practices and use cases when implementing the AI Agent.
- [Workflow Steps Overview](https://respond.io/help/workflows/workflow-steps): Learn about the fundamental configurations of a Workflow Step and discover all the available Steps in a Workflow.
- [Workflow Triggers](https://respond.io/help/workflows/workflow-triggers): Learn all about Triggers and how they can be used to make a Workflow run.
- [Workflows Overview](https://respond.io/help/workflows/workflows-overview): Learn how to view, set up and manage Workflows automation.
- [Managing Broadcasts](https://respond.io/help/broadcasts-module/managing-broadcasts): Learn how to view, clone, cancel, delete and export a Broadcast.
- [Broadcasts Overview](https://respond.io/help/broadcasts-module/broadcasts-overview): Learn about the Broadcasts feature including fields, views and message limits.
- [Segments](https://respond.io/help/contacts/segments): Learn how to use Segments to group Contacts based on certain criteria and filters.
- [Contact Import (How to)](https://respond.io/help/contacts/contact-import): Learn how to bulk import Contacts or add them individually.
- [Activities](https://respond.io/help/contacts/activities): Learn more information on how to manage interactions with your Contacts.
- [Contact Details](https://respond.io/help/contacts/contact-details): Learn how to use the Contact details panel to gain more insights on your Contacts.
- [Contacts Overview](https://respond.io/help/contacts/contacts-overview): The Contacts module allows you to manage all the Contacts the platform has interacted with.
- [Using AI Assist](https://respond.io/help/inbox/using-ai-assist): Learn how to use the AI Assist feature to generate responses to customer queries.
- [Interacting with Respond AI Prompts](https://respond.io/help/inbox/interacting-with-respond-ai): Learn how to interact with Respond AI and how to use it while messaging.
- [Custom Inboxes](https://respond.io/help/inbox/custom-inbox): Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.
- [Assignment and Closing a Conversation](https://respond.io/help/inbox/assignment-and-closing-a-conversation): Learn how to assign a conversation and close a conversation.
- [Inbox Overview](https://respond.io/help/inbox/inbox-overview): Learn how to navigate the Inbox module to manage conversations and inboxes.
- [Reports: Broadcasts](https://respond.io/help/dashboard-reporting/reports-broadcasts): View the delivery rates of broadcasts to gain insights into the performance and delivery data of the broadcasts.
- [Reports: Users](https://respond.io/help/dashboard-reporting/reports-users): The Users reports tab consists of all the metrics and information related to Users.
- [Reports: Leaderboard](https://respond.io/help/dashboard-reporting/reports-leaderboard): Instantly identify and analyze top performing users and teams in the Workspace.
- [Reports: Assignments](https://respond.io/help/dashboard-reporting/reports-assignments): View the Contact assignment activity on the platform.
- [Reports: Contacts](https://respond.io/help/dashboard-reporting/reports-contacts): The Contacts reports tab consists of all the metrics and information related to Contacts.
- [Reports: Messages](https://respond.io/help/dashboard-reporting/reports-messages): The messages reports tab consists of all the metrics and information related to messages.
- [Reports: Resolutions](https://respond.io/help/dashboard-reporting/reports-resolutions): View the resolution rate of conversations so you know if your customers’ inquiries are being resolved in a timely manner.
- [Reports: Responses](https://respond.io/help/dashboard-reporting/reports-responses): View the response rate of conversations so you know if your Contacts’ inquiries are being attended to in a timely manner.
- [Reports: Conversations](https://respond.io/help/dashboard-reporting/reports-conversations): The Conversations reports tab consists of all the metrics and information related to conversations.
- [Reports Overview](https://respond.io/help/dashboard-reporting/reports-overview): Use reports to get insights on workforce performance on the platform.
- [Dashboard](https://respond.io/help/dashboard-reporting/dashboard): A summary of workforce performance and important key metrics across your Workspace.
- [Custom Channel Quick Start](https://respond.io/help/custom-channel/custom-channel): Configure third-party messaging apps into respond.io.
- [Custom Channel Overview](https://respond.io/help/custom-channel/custom-channel-overview): Get an overview of the Custom Channel and its capabilities.
- [Twitter Quick Start](https://respond.io/help/twitter/twitter): Configure the Twitter channel that you have connected to respond.io.
- [Twitter Overview](https://respond.io/help/twitter/twitter-overview): Get an overview of the Twitter channel and its capabilities. 
- [Other Email Quick Start](https://respond.io/help/email/other-email): Connect respond.io to an email inbox and start receiving emails on the platform.
- [Google Workspace Quick Start](https://respond.io/help/email/gmail): Connect respond.io to Gmail or Gsuite account and start receiving emails on the platform.
- [Email Overview](https://respond.io/help/email/email-overview): Connect an email inbox to chat with customers through email.
- [Vonage SMS Quick Start](https://respond.io/help/sms/vonage-sms): Learn how to connect Vonage SMS to chat with customers.
- [MessageBird SMS Quick Start](https://respond.io/help/sms/messagebird-sms): Learn how to connect MessageBird SMS to chat with customers.
- [Twilio SMS Quick Start](https://respond.io/help/sms/twilio-sms): Learn how to connect Twilio SMS to chat with customers.
- [SMS Overview](https://respond.io/help/sms/sms-overview): Get an overview of how to connect an SMS channel to chat with customers.
- [Install Website Chat Widget on Squarespace](https://respond.io/help/website-chat-widget/install-on-squarespace): Learn how to install a web chat widget on your Squarespace website.
- [Install Website Chat Widget on Joomla](https://respond.io/help/website-chat-widget/install-on-joomla): Learn how to install a web chat widget on your Joomla website.
- [Install Website Chat Widget on Wix](https://respond.io/help/website-chat-widget/install-on-wix): Learn how to install a web chat widget on your Wix website.
- [Install Website Chat Widget on Shopify](https://respond.io/help/website-chat-widget/install-on-shopify): Learn how to install a web chat widget on your Shopify store.
- [Install Website Chat Widget on WordPress](https://respond.io/help/website-chat-widget/install-on-wordpress): Learn how to install a web chat widget on your WordPress website.
- [Website Chat Widget Quick Start](https://respond.io/help/website-chat-widget/website-chat-widget): Add the respond.io Website Chat Widget to your site.
- [Website Chat Widget Overview](https://respond.io/help/website-chat-widget/website-chat-widget-overview): Get an overview of the Website Chat Widget and its capabilities.
- [Telegram Quick Start](https://respond.io/help/telegram/telegram): Connect a Telegram Bot to chat with customers over Telegram.
- [Telegram Overview](https://respond.io/help/telegram/telegram-overview): Get an overview of the Telegram channel and its capabilities.
- [Viber Quick Start](https://respond.io/help/viber/viber): Connect a Viber chatbot to chat with customers over Viber.
- [Viber Overview](https://respond.io/help/viber/viber-overview): Get an overview of the Viber channel and its capabilities.
- [LINE Quick Start](https://respond.io/help/line/line): Connect a LINE Official Account to chat with customers over LINE.
- [LINE Overview](https://respond.io/help/line/line-overview): Get an overview of the LINE channel and its capabilities.
- [WeChat Quick Start](https://respond.io/help/wechat/wechat): Connect a WeChat account to chat with customers over WeChat.
- [WeChat Overview](https://respond.io/help/wechat/wechat-overview): Get an overview of the WeChat channel and its capabilities.
- [Instagram Quick Start](https://respond.io/help/instagram/instagram): Connect an Instagram Business account to chat with customers.
- [Instagram Overview](https://respond.io/help/instagram/instagram-overview): Get an overview of the Instagram channel and its capabilities.
- [Messenger Call](https://respond.io/help/facebook-messenger/messenger-call): Learn how to use Messenger Call to receive and make calls.
- [Facebook Message Tag](https://respond.io/help/facebook-messenger/message-tag): Send a tagged message to contacts after the 24-hour messaging window.
- [Facebook Private Replies](https://respond.io/help/facebook-messenger/private-replies): Automatically send a private message to users that comment on your Facebook Post.
- [Facebook Chat Plugin](https://respond.io/help/facebook-messenger/facebook-chat-plugin): Learn how to add a Facebook Customer Chat Plugin to your website.
- [Facebook Messenger Quick Start](https://respond.io/help/facebook-messenger/facebook-messenger-quick-start): Connect a Facebook Page to chat with customers over Facebook Messenger. 
- [Facebook Messenger Overview](https://respond.io/help/facebook-messenger/facebook-messenger-overview): Get an overview of the Facebook Messenger channel and its capabilities.
- [TikTok Quick Start](https://respond.io/help/tiktok/tiktok-quick-start): Connect a TikTok Business Account to chat with customers over TikTok.
- [TikTok Overview](https://respond.io/help/tiktok/tiktok-overview): Get an overview of the TikTok Channel and its capabilities.
- [Glossary of Terms](https://respond.io/help/quick-start/glossary-of-terms): To help users better understand the platform, here are the definitions of commonly used terms.
- [Responding to Messages](https://respond.io/help/quick-start/responding-to-messages): Here are some quick tips on how to respond to Contacts in a more efficient and productive manner.
- [Automated Welcome and Away Messages](https://respond.io/help/quick-start/automated-welcome-and-away-messages): Set up automated welcome and away messages to respond to Contacts immediately using Workflow Templates.
- [Getting Contacts to Message You](https://respond.io/help/quick-start/getting-contacts-to-message-you): Encourage Contacts to message your business via QR codes and chat links.
- [Inviting Your Teammates](https://respond.io/help/quick-start/inviting-users): Invite teammates as Users to the platform to collaborate with them.
- [Connecting Channels](https://respond.io/help/quick-start/connecting-channels): Learn how to connect a messaging Channel to start chatting with your Contacts through the platform.
- [Setting Up an Account](https://respond.io/help/quick-start/setting-up-an-account): Follow this quick guide to register and set up a respond.io account on the platform and mobile app.
- [What is respond.io?](https://respond.io/help/quick-start/what-is-respondio): Get a brief introduction to the respond.io platform.
- [Quick Start](https://respond.io/help/quick-start): Get a quick introduction to how you can get started on the respond.io platform.
- [Channels](https://respond.io/help/channels): Learn more about all the supported messaging channels on the respond.io platform.
- [Product](https://respond.io/help/product): Learn all you need to know about using respond.io's platform features and settings.
- [Conversation Led Growth](https://respond.io/help/conversation-led-growth): Learn how the CLG framework attracts messaging conversations and transforms them into tangible business outcomes.
- [Broadcasts Use Cases](https://respond.io/help/broadcasts): Learn how to send and manage bulk messages using supported Channels.
- [Integrations](https://respond.io/help/integrations): Learn how to integrate respond.io to external software to meet your business needs.
- [Zapier](https://respond.io/help/zapier): Integrate respond.io with E-comm or CRM platforms to sync contacts, manage orders, tickets, deals, etc.
- [Dialogflow](https://respond.io/help/dialogflow): Learn how to use Dialogflow to automate conversations with Contacts.
- [Dashboard & Reporting](https://respond.io/help/dashboard-reporting): Get an overview of all platform activity in the Dashboard.  Use Reports to analyze these activities in detail.
- [Inbox](https://respond.io/help/inbox): View your messaging history and manage conversations and inboxes.
- [Contacts](https://respond.io/help/contacts): Learn how to add and manage Contact details and activities on the platform.
- [Broadcasts](https://respond.io/help/broadcasts-module): Learn about the Broadcasts feature including fields, views and message limits.
- [Workflows](https://respond.io/help/workflows): Use Workflows to automate and streamline processes on the respond.io platform.
- [Dynamic Variables](https://respond.io/help/dynamic-variables): Use Dynamic Variables across the platform to personalize messages, gain information from Workflows and more.
- [Workspace Settings](https://respond.io/help/workspace-settings): Get a detailed guide to all the features and settings in a Workspace.
- [Organization Settings](https://respond.io/help/organization-settings): Manage your Organization's information and its billing information here.
- [User Account](https://respond.io/help/user-account): Learn how to manage your profile, activity status, notifications, and login details on the platform.
- [Mobile App](https://respond.io/help/mobile-app): Learn all about how to install and use the respond.io mobile app.
- [Help Menu](https://respond.io/help/help-menu): Learn how to use the Help and Resource Centers.
- [Capture Leads](https://respond.io/help/capture-leads): Learn how to effectively capture leads from diverse sources to maximize conversion opportunities.
- [Convert Leads](https://respond.io/help/convert-leads): Learn to manage inbound conversations with automation and AI to convert leads faster and grow revenue.
- [Retain Customers](https://respond.io/help/retain-customers): Learn how to build lasting customer loyalty, encourage repeat purchases and unlock the full potential of your customer base.
- [Reporting and Analytics](https://respond.io/help/reporting-and-analytics): Learn how to boost operational efficiency by better managing agents, analyzing reports, and measuring productivity.
- [WhatsApp](https://respond.io/help/whatsapp): Learn how to connect a WhatsApp Business API to chat with customers over WhatsApp.
- [TikTok](https://respond.io/help/tiktok): Learn how to connect a TikTok Business Account to chat with customers over TikTok.
- [Facebook Messenger](https://respond.io/help/facebook-messenger): Learn how to connect a Facebook Page to chat with customers over Facebook Messenger.
- [Instagram](https://respond.io/help/instagram): Learn how to connect an Instagram Business account to chat with customers.
- [WeChat](https://respond.io/help/wechat): Learn how to connect a WeChat account to chat with customers over WeChat.
- [LINE](https://respond.io/help/line): Learn how to connect a Viber chatbot to chat with customers over Viber.
- [Viber](https://respond.io/help/viber): Learn how to connect a Viber chatbot to chat with customers over Viber.
- [Telegram](https://respond.io/help/telegram): Learn how to connect a Telegram Bot to chat with customers over Telegram.
- [Website Chat Widget](https://respond.io/help/website-chat-widget): Learn how to add the respond.io Website Chat Widget to your site.
- [SMS](https://respond.io/help/sms): Learn how to connect an SMS channel to chat with customers over SMS.
- [Email](https://respond.io/help/email): Learn how to connect an email inbox to chat with customers over email.
- [Twitter](https://respond.io/help/twitter): Learn how to configure the Twitter channel that you have connected to respond.io.
- [Custom Channel](https://respond.io/help/custom-channel): Learn how to integrate third-party messaging apps into respond.io

## Industry

- [Tuition course marketing and exam prep marketing](https://respond.io/industry/academic-tutoring): Enhance your tuition course marketing and exam prep marketing with respond.io. Engage prospective students, manage parent-teacher communication, and boost student recruitment.
- [Boost Afterschool Program Sign Ups With Respond.io](https://respond.io/industry/afterschool-activities): Speed up student enrollment with respond.io by boosting conversions, and optimizing communication and processes
- [Are You An Auto Part Retailer? Boost Your Business With Respond.io](https://respond.io/industry/auto-part-retailer): Accelerate auto parts and accessories sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [One Platform for Automotive Marketing, Sales & Customer Chat](https://respond.io/industry/automotive): Rev up car and parts sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [Upgrade Your Beauty Marketing Through Respond.io](https://respond.io/industry/beauty-center): Boost customer engagement and satisfaction with respond.io. Simplify beauty marketing, appointment scheduling and communication using our secure platform.
- [Dealership Chat Solutions – Boost Leads & Accelerate Sales](https://respond.io/industry/car-dealership): Rev up car and parts sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [Dedicated Dental Chat Solution – Boost Appointments & Sales](https://respond.io/industry/dental-clinic): Amplify dentist marketing outcomes with respond.io, your dedicated platform to put smiles on patients
- [Education Marketing and School Marketing](https://respond.io/industry/education): Enhance your education marketing and school marketing with respond.io. Engage prospective students, manage parent-teacher communication, and boost student recruitment.
- [Electronics Sales and Marketing](https://respond.io/industry/electronics): Supercharge your electronics sales with instant messaging. Capture prospective buyers, turn chats into purchases, and strengthen customer retention.
- [Marketing automation for fashion](https://respond.io/industry/fashion-apparel): Learn how to increase sales in a retail clothing store by engaging prospects and customers in online chats throughout the funnel.
- [Furniture Marketing and Sales](https://respond.io/industry/furniture): Elevate your furniture marketing with instant messaging. Capture more leads, turn them into sales, and retain customers effortlessly.
- [Beauty and Medical Marketing Over Chat](https://respond.io/industry/healthcare): Boost patient engagement and satisfaction with respond.io. Simplify medical marketing, patient scheduling, and communication using our secure platform
- [Home Cleaning Services Management and Maid Services](https://respond.io/industry/home-cleaning-maid-services): Optimize your housekeeping management and cleaning services management with instant messaging. Capture leads, convert prospects, retain clients and scale operations.
- [Marketing automation for Jewelers](https://respond.io/industry/jewelry): Boost your jewelry marketing and luxury customer experience by engaging prospects and customers in online chats throughout the funnel.
- [Medical Clinic Marketing Over Chat](https://respond.io/industry/medical-clinic): Make medical clinic marketing easy through respond.io. Better patient outcomes start with greater engagement.
- [Videography and photography marketing and sales](https://respond.io/industry/photography-videography): Elevate your videography photography marketing and sales with instant messaging, engaging prospects and clients throughout the funnel.
- [Professional services marketing and sales](https://respond.io/industry/professional-services): Enhance your professional services marketing and sales efforts with online chat. Convert inquiries into loyal clients, driving results across all channels.
- [Retail marketing automation](https://respond.io/industry/retail): Boost your retail marketing and retail customer experience by engaging prospects and customers in online chats throughout the funnel.
- [Sports and Fitness Marketing and Sales](https://respond.io/industry/sports-fitness): Engage prospects, simplify communication with members and boost sign-ups with respond.io. Market and sell your training programs with ease.
- [Travel Agency Chat Solution – Convert Inquiries to Bookings Faster](https://respond.io/industry/travel): Boost tourism and hospitality marketing by engaging prospects and customers in online chats throughout the funnel.
- [Marketing for Travel Agents](https://respond.io/industry/travel-agency-tour-operator): Boost your travel agency marketing by engaging prospects and customers in online chats throughout the funnel.

## Integrations

- [Integrations | Connect to the Most Popular Messaging Apps & Web Tools](https://respond.io/integrations): Live Chat, Facebook, Wechat, Kik, Line, Viber, Telegram, Whatsapp, WebChat, Twilio, Facebook Workplace, Slack, Wechat Work, Dialogflow, Wit.ai, & Chatbase.
- [Integration for ActiveCampaign | Respond.io](https://respond.io/integrations/activecampaign): A cloud based CRM software suite.
- [Integration for Dialogflow | Respond.io](https://respond.io/integrations/dialogflow-former-api-ai): Deploy Dialogflow agents to all channels easily.
- [Integration for Facebook Messenger | Respond.io](https://respond.io/integrations/facebook-messenger): Connect your Facebook pages and chat over Facebook Messenger.
- [Integration for Gmail | Respond.io](https://respond.io/integrations/gmail): Connect a Google Workplace (Gsuite) account to chat over email.
- [Integration for Google Sheets | Respond.io](https://respond.io/integrations/google-sheets): Allows a new row to be created in a Google Sheets with variables passed to specific columns.
- [Integration for HubSpot (Beta) | Respond.io](https://respond.io/integrations/hubspot): A cloud based CRM software suite.
- [Integration for IBM Watson | Respond.io](https://respond.io/integrations/ibm-watson): Bot building platform by IBM.
- [Integration for IMAP/SMTP | Respond.io](https://respond.io/integrations/imap-smtp): Connect via IMAP/SMTP to chat over email.
- [Integration for Instagram | Respond.io](https://respond.io/integrations/instagram): Connect an Instagram Business Account to chat over Instagram.
- [Integration for Joomla | Respond.io](https://respond.io/integrations/joomla): Add our Web Chat plugin to your Joomla Website.
- [Integration for LINE | Respond.io](https://respond.io/integrations/line): Connect your LINE Official Account to chat over LINE.
- [Integration for Magento | Respond.io](https://respond.io/integrations/magento): A powerful open-source e-commerce platform for building online stores.
- [Integration for Make | Respond.io](https://respond.io/integrations/make): Connect 1000+ apps quickly and easily.
- [Integration for MessageBird - SMS | Respond.io](https://respond.io/integrations/messagebird-sms): Connect a MessageBird SMS number to chat over SMS.
- [Integration for Outlook | Respond.io](https://respond.io/integrations/outlook): Connect a Microsoft Outlook account to chat over email.
- [Integration for Pipedrive | Respond.io](https://respond.io/integrations/pipedrive): A cloud based CRM software suite.
- [Integration for Rasa | Respond.io](https://respond.io/integrations/rasa): Open source bot building platform.
- [Integration for Salesforce (Beta) | Respond.io](https://respond.io/integrations/salesforce): A cloud based CRM software suite.
- [Integration for Shopify | Respond.io](https://respond.io/integrations/shopify): Add our Web Chat plugin to your Shopify Website.
- [Integration for Slack | Respond.io](https://respond.io/integrations/slack): Create an incoming webhook to send a Slack notification.
- [Integration for SMS | Respond.io](https://respond.io/integrations/sms): Connect to an SMS Partner to chat over SMS.
- [Integration for Squarespace | Respond.io](https://respond.io/integrations/squarespace): Add our Web Chat plugin to your Squarespace Website.
- [Integration for Telegram | Respond.io](https://respond.io/integrations/telegram): Connect a Telegram Bot to chat over Telegram.
- [Integration for TikTok Business Messaging (Beta) | Respond.io](https://respond.io/integrations/tiktok-business-messaging): Connect a TikTok Business Account to chat over TikTok
- [Integration for TikTok Messaging Ads (Beta) | Respond.io](https://respond.io/integrations/tiktok-messaging-ads): Easily manage and chat with leads from TikTok ads over Facebook Messenger or WhatsApp.
- [Integration for Twilio - SMS | Respond.io](https://respond.io/integrations/twilio-sms): Connect a Twilio SMS number to chat over SMS.
- [Integration for Viber | Respond.io](https://respond.io/integrations/viber): Connect your Viber Bot account to chat over Viber.
- [Integration for Vonage (Nexmo) - SMS | Respond.io](https://respond.io/integrations/vonage-nexmo-sms): Connect a Vonage SMS number to chat over SMS.
- [Integration for Webhook | Respond.io](https://respond.io/integrations/webhook): Allows HTTP Requests to be sent and their responses saved as variables.
- [Integration for WeChat | Respond.io](https://respond.io/integrations/wechat): Connect a WeChat Official Account to chat over WeChat.
- [Integration for WhatsApp Business Platform | Respond.io](https://respond.io/integrations/whatsapp): Connect a WhatsApp Business Platform account to chat over WhatsApp.
- [Integration for WhatsApp Business Calling API (Beta) | Respond.io](https://respond.io/integrations/whatsapp-business-calling-api): Make and receive voice calls over WhatsApp Business Platform (API) with WhatsApp Business Calling API.
- [Integration for Wix Website | Respond.io](https://respond.io/integrations/wix-website): Add our Web Chat plugin to your Wix Website.
- [Integration for WooCommerce | Respond.io](https://respond.io/integrations/woocommerce): A popular e-commerce plugin for WordPress websites.
- [Integration for WordPress | Respond.io](https://respond.io/integrations/wordpress): Add our Web Chat plugin to your WordPress Website.
- [Integration for Zapier | Respond.io](https://respond.io/integrations/zapier): Connect over 5,000+ applications quickly and easily
- [Integration for  Zendesk | Respond.io](https://respond.io/integrations/zendesk): A cloud based customer service software.

## Lead-distribution

- [Lead Distribution](https://respond.io/lead-distribution): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Lead-qualification

- [Lead Qualification](https://respond.io/lead-qualification): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Learn

- [Learning Center - Tutorials, Best Practices & How-Tos](https://respond.io/learn): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Manychat-alternative

- [Manychat Alternative: Switch to a Platform with Real Live Support](https://respond.io/manychat-alternative): Respond.io is the Manychat alternative with advanced automation, true omnichannel capabilities and high-quality live support to scale your business with confidence.

## Partner-directory

- [Partner Directory – Connect with Verified Messaging Experts](https://respond.io/partner-directory): Partner Directory

## Press

- [Respond.io in the news](https://respond.io/press): Respond.io in the news

## Pricing

- [Pricing | Plans Built to Scale Your Business](https://respond.io/pricing): Use our CRM for FREE until your business is ready to secure the hearts of all your customers with our scalable pricing options.

## Privacy-policy

- [Respond.io | Privacy Policy & GDPR](https://respond.io/privacy-policy): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.

## Referral

- [Referral](https://respond.io/referral): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Reseller

- [Partner Program | Become a respond.io Partner](https://respond.io/reseller): Become a Partner of the respond.io customer communication management software! Earn up to 40% margins selling respond.io to your clients.

## Response-automation

- [Transform Customer Conversations with Respond AI](https://respond.io/response-automation): Revolutionize customer engagement with Respond AI: Instant, accurate replies and round-the-clock availability. Market and sell better with AI.

## Retain-customers

- [Retain Customers Easily – Automated Broadcasts & Follow-ups](https://respond.io/retain-customers): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Security

- [Security | Enterprise-level Security and Data Privacy with Respond.io](https://respond.io/security): https://cdn.prod.website-files.com/6030eb20edb26744961d31ee/637c97e53b83de23c7743723_Website-thumbnail.png

## Send-promotions-and-newsletters

- [Send Promotions and Newsletters](https://respond.io/send-promotions-and-newsletters): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Send-renewal-reminders

- [Send Renewal Reminders](https://respond.io/send-renewal-reminders): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Sleekflow-alternative

- [Reliable SleekFlow Alternative - No Downtime or Price Hikes](https://respond.io/sleekflow-alternative): Respond.io is the SleekFlow alternative that growing brands trust for fast and reliable AI, automation and integrations with WhatsApp, TikTok, VoIP and more

## Surveys

- [Automate Customer Surveys to Improve Sales & Brand Loyalty](https://respond.io/surveys): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Team-inbox

- [Team Inbox](https://respond.io/team-inbox): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Terms-of-service

- [Terms of Service | Respond.io](https://respond.io/terms-of-service): Rocketbots Limited ("Respond.io", “Rocketbots”, “we”, “us”, or “our”) provides a Software as a Service (SaaS) based “Conversation Cloud”...

## Trengo-alternative

- [Trengo Alternative with Transparent Pricing & All-in-1 Chat Solution](https://respond.io/trengo-alternative): Get a Trengo alternative that scales with your business. Unlock ROI and take advantage of mature automation with no surprise fees or price hikes.

## Wati-alternative

- [Wati Alternative: Grow Your Business on Every Channel](https://respond.io/wati-alternative): Choose a Wati alternative to go beyond WhatsApp and Instagram. Automate and manage leads and customers at scale with respond.io.

## Whatsapp-bulk-message

- [Send WhatsApp Bulk Messages: How-to, Costs & FAQs](https://respond.io/whatsapp-bulk-message): Send compliant WhatsApp broadcasts at scale. Automate campaigns, avoid extra fees and get real-time analytics with an official WhatsApp partner.

## Whatsapp-business-api

- [WhatsApp API for Business: Cost, Features & Setup](https://respond.io/whatsapp-business-api): Learn how to to scale WhatsApp calls and chats with automation, integrations and analytics that power visibility and growth

## Whatsapp-business-calling-api

- [WhatsApp Business Calling API: Pricing, Use Cases & FAQs](https://respond.io/whatsapp-business-calling-api): Discover how WhatsApp Business Calling API helps you close deals faster with respond.io. Learn how it works, how much it costs, use cases and common questions

## Whatsapp-business-multiple-users

- [WhatsApp Business Multiple Users: Manage Your Team at Scale](https://respond.io/whatsapp-business-multiple-users): Integrate CRMs, automate workflows and manage role-based access in a WhatsApp multi-agent team inbox for marketing, sales and support

## Whatsapp-crm

- [WhatsApp CRM integration? You’re looking at it](https://respond.io/whatsapp-crm): Connect WhatsApp with your CRM with respond.io. Capture leads, manage chats and close deals all in one place with the ultimate WhatsApp CRM integration.

## Whatsapp-link-generator

- [WhatsApp Link Generator: Create WhatsApp Link for Free with respond.io](https://respond.io/whatsapp-link-generator): Want customers to start a WhatsApp conversation with you? Create a WhatsApp link now with respond.io’s free WhatsApp Link Generator!

## Whatsapp-pricing-calculator

- [WhatsApp Business API Pricing Calculator](https://respond.io/whatsapp-pricing-calculator): Calculate your Whatsapp API cost using respond.io free WhatsApp API Pricing Calculator and estimate your monthly spend for your business

## Whatsapp-qr-code-generator

- [Free WhatsApp QR Code Generator: 3 Easy Steps to Create One!](https://respond.io/whatsapp-qr-code-generator): How to generate WhatsApp QR code: step 1: enter your WhatsApp phone number with country code, step 2: enter a pre-filled message, step 3: export your QR code.

## Blog

- [Blog | Ultimate Guide for Business Messaging & Messaging Apps](https://respond.io/blog): Learn about all messaging apps and how your business can leverage their unique audiences. Tips and tricks to leverage Whatsapp, Facebook Messenger, etc.
- [TikTok Ads: Harness TikTok Messaging Ads to Boost Sales](https://respond.io/blog/tiktok-ads): Attract customers, converse and boost your sales through TikTok Messaging Ads. Learn how to create a TikTok ad and the best practices for success
- [WhatsApp API Pricing: What Business Need to Know in 2025](https://respond.io/blog/whatsapp-business-api-pricing): It's easy to run into unnecessary costs when using WhatsApp API. Read our WhatsApp API pricing guide, where we explain all the costs you will face.
- [WhatsApp Number Migration: A How-to Guide](https://respond.io/blog/whatsapp-number-migration): Planning to start a WhatsApp number migration to a better BSP? In this article, we'll cover all you need to know about respond.io WhatsApp migration.
- [WhatsApp Team: Get Started with WhatsApp Team Inbox](https://respond.io/blog/whatsapp-team-inbox): WhatsApp Team Inbox organizes all of your WhatsApp conversations, allowing agents to quickly prioritize and resolve issues. Find out more here.
- [WhatsApp Ads: A Practical Guide to WhatsApp Advertising](https://respond.io/blog/whatsapp-ads): Want to generate more leads? Learn how to use WhatsApp Ads with respond.io to increase the conversion rate of your WhatsApp ad and advertising initiatives.
- [WhatsApp for Education: Fueling Growth with WhatsApp Education](https://respond.io/blog/whatsapp-for-education): Discover how WhatsApp transforms education through enhanced student engagement, streamlined processes and increased lead generation for growth.
- [VoIP vs Landline vs WhatsApp Business Calling API](https://respond.io/blog/voip-vs-landline-vs-whatsapp-business-calling-api): In this article, we'll compare VoIP vs Landline vs WhatsApp Business Calling API to help you decide which one is the best choice for your business.
- [WhatsApp Business Calling API: The Ultimate Business Guide](https://respond.io/blog/whatsapp-business-calling-api): Discover how WhatsApp Business Calling API works, its benefits, key use cases and how to get started. Use WHatsApp API Cato enhance communication, boost conversions and more.
- [WhatsApp Business Calling API Launches on Respond.io! 🎉](https://respond.io/blog/whatsapp-business-calling-api-debuts-on-respond-io): Combine chat & voice in one platform to elevate customer interactions. Now available in select countries with wider rollouts on the way.
- [How To Set Up WhatsApp Business Calling API Call in 3 Easy Steps](https://respond.io/blog/how-to-whatsapp-business-calling-api): Step 1: Set Up WhatsApp API. Step 2: Enable WhatsApp Calls in Settings. Step 3: Send a Request to Your Desired Contact
- [WhatsApp Call Pricing: How Much is WhatsApp Business Voice Call and is it Cheaper than VoIP?](https://respond.io/blog/whatsapp-call-pricing): Questions about WhatsApp call pricing? Learn all about WhatsApp Business Calling API pricing and how it compares to or complements other VoIP services.
- [WhatsApp Marketing in 5 Steps: A Detailed Guide (+Examples)](https://respond.io/blog/whatsapp-marketing): How to use WhatsApp for marketing: 1. Generate leads with links/QR codes, 2. Segment your audience, 3. Send broadcasts, 4. Run drip campaigns, 5. Boost referrals!
- [How to Manage Whatsapp API Call, Chat and CRM in One Platform](https://respond.io/blog/manage-whatsapp-api-call-chat-and-crm-in-one-platform): Learn how to manage WhatsApp API calls, chats and CRMs in one platform for improved workflows and more a cohesive approach to customer interactions.
- [WhatsApp Business Multiple Users: The Ultimate Guide](https://respond.io/blog/whatsapp-business-multiple-users): Do you need to add more users to your WhatsApp account? This guide will tell you everything you need to know about WhatsApp Business Multiple Users.
- [WhatsApp Hotel: A Guide to WhatsApp Business For Hotels [July 2023]](https://respond.io/blog/whatsapp-hotel): By using WhatsApp, hotel communication with guests can be taken to the next level. Learn how WhatsApp business for hotels can be a powerful tool.
- [How to Send Bulk Messages on WhatsApp: A Step-by-Step Guide](https://respond.io/blog/whatsapp-bulk-message): Send WhatsApp bulk messages in 3 steps for free: 1. start a new broadcast 2. create a broadcast list 3. compose your message and send It. Learn more in the article.
- [WhatsApp API Ultimate Guide: Features, Benefits & Pricing](https://respond.io/blog/whatsapp-business-api): Unlock the power of WhatsApp API for business. Learn how to set it up, how much it costs and how to use it to manage contacts and automate messaging at scale.
- [4 Respond.io Alternatives to Consider](https://respond.io/blog/respondio-alternatives): Looking for respond.io alternatives? This respond.io alternative blog compares the best customer conversation management software with its alternatives.
- [How to Upgrade to WhatsApp API Without Losing Voice Calling](https://respond.io/blog/how-to-upgrade-to-whatsapp-api-without-losing-voice-calling): Learn how to upgrade to WhatsApp API without losing voice calling. Combine messaging and voice to build trust, resolve complex issues and stand out.
- [WhatsApp Business Pricing: Comparing App, Premium & API](https://respond.io/blog/whatsapp-business-account-price): WhatsApp Business App is free, Premium ranges from $5 to $15/month, and API pricing varies from $50 to $500/month. Read the full blog for more details.
- [WhatsApp Lead Generation: How to Generate WhatsApp Leads](https://respond.io/blog/whatsapp-lead-generation): Want to maximize your WhatsApp lead generation efforts? Learn to generate and manage high-quality leads via WhatsApp Business App and API today!
- [How to Change WhatsApp to Business Account In 8 Steps](https://respond.io/blog/how-to-change-whatsapp-to-business-account): Thinking about making the switch to WhatsApp Business Account? Learn how to change WhatsApp to WhatsApp Business Account with these easy steps.
- [WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp](https://respond.io/blog/whatsapp-multi-agent): Want to use WhatsApp for multiple agents? Learn about the advantages and features of WhatsApp Multi Agent and how businesses can benefit from it.
- [WhatsApp vs WhatsApp Business for Sales and Marketing](https://respond.io/blog/whatsapp-vs-whatsapp-business): Trying to decide between WhatsApp vs WhatsApp Business for your sales and marketing needs? We invite you to read on as we cover all that and more!
- [WhatsApp Auto Reply in 4 Easy Steps: Full Guide (+18 Samples)](https://respond.io/blog/whatsapp-auto-reply): Set up WhatsApp greeting message auto-reply in 4 steps: 1. go to business tools 2. select greeting message 3. craft your message 4. choose recipients. Read the full article
- [How to Follow Up with Customers on WhatsApp and Close More Deals](https://respond.io/blog/whatsapp-follow-up): Are your WhatsApp leads going cold? We’ll show you how to follow up with customers on WhatsApp so your business stays top of mind.
- [Wati Alternative: A Wati Alternatives Guide for Large Enterprises](https://respond.io/blog/wati-alternative): Looking for Wati alternatives? Learn how respond.io is the best Wati alternative with its omnichannel capabilities and advanced AI and automation and more!
- [Respond.io WhatsApp Inbox: How to Use it for Messaging at Scale](https://respond.io/blog/respondio-whatsapp): Discover the respond.io WhatsApp Inbox, built for businesses that want to use WhatsApp for messaging at scale. Learn all about respond.io WhatsApp API now!
- [WhatsApp Catalog: How to Create Catalog in WhatsApp](https://respond.io/blog/whatsapp-catalog-whatsapp-shopping-catalog): WhatsApp Catalog is the #1 tool for selling on WhatsApp. This guide will show you how to create Catalog in WhatsApp and how to share it to drive sales.
- [WhatsApp Business: WhatsApp Business Accounts Overview](https://respond.io/blog/whatsapp-business): The only WhatsApp Business ultimate guide you need. We'll cover the types of WhatsApp Business Account, their features, limitations & pricing.
- [WhatsApp Cloud API: How to Get It, Features & Benefits](https://respond.io/blog/whatsapp-cloud-api): Considering WhatsApp Cloud API to expand your WhatsApp capabilities? Learn how to connect to a Cloud API solution to automate, integrate and scale.
- [How to Get WhatsApp API: A Complete Guide](https://respond.io/blog/how-to-get-whatsapp-api): Learn how to get WhatsApp API and start messaging customers in minutes. Unlock the full potential of WhatsApp API for marketing and sales.
- [WhatsApp Blue Tick: 5 Steps to Get the Badge for Your Business](https://respond.io/blog/whatsapp-blue-tick): Steps to get WhatsApp blue tick: 1. choose the phone number 2. enable 2 steps verification 3. submit the request 4. provide supporting info 5. wait for meta's review
- [WhatsApp Message Template: A How-to Guide with 13 Examples](https://respond.io/blog/whatsapp-template-message): Businesses can't send WhatsApp messages after 24 hours unless they use WhatsApp Message Template. Learn how to format and send template messages plus examples.
- [Trengo Alternative: A Guide to Trengo Alternatives for Large Enterprises](https://respond.io/blog/trengo-alternative): Looking for Trengo alternatives? Read this Trengo alternative blog to discover a powerful alternative for large businesses with complex business processes.
- [Top 5 WhatsApp Business Solution Provider + How to Choose One](https://respond.io/blog/whatsapp-partners-whatsapp-business-solution-provider): Looking for a WhatsApp Business API Provider? Discover top solutions, compare & choose the right BSP for your business.
- [WhatsApp Green Tick Explained: Steps & Tips](https://respond.io/blog/whatsapp-green-tick): Discover how to obtain the WhatsApp Green Tick and boost your brand's credibility. Follow our expert tips for successful verification.
- [HubSpot WhatsApp Integration Made Easy: A 5-Step Guide](https://respond.io/blog/hubspot-whatsapp-integration): HubSpot WhatsApp integration, the smart way! Boost response times, personalize chats and scale with respond.io—no more scattered conversations.
- [Kommo vs Manychat vs respond.io](https://respond.io/blog/kommo-vs-manychat): Kommo vs Manychat vs Respond.io: Compare features, pricing, and support to find the best messaging platform for your business needs.
- [Sleekflow Alternative: Choose the Best Solution for Enterprises](https://respond.io/blog/sleekflow-alternative): Need a Sleekflow alternative for large businesses? Explore how respond.io omnichannel solution automates and streamlines marketing and sales processes at scale.
- [Salesforce WhatsApp Integration: Connect in 5 Easy Steps & Use Cases](https://respond.io/blog/salesforce-whatsapp-integration): 1. Go to Workspace settings > Integrations. 2. Find Salesforce and select Manage. 3. Click Connect Salesforce. 4. A new tab will open. Sign in to your Salesforce account and authorize respond.io. 
- [WhatsApp CRM Integration in 3 Steps: Your Ultimate Guide](https://respond.io/blog/whatsapp-crm): Turn WhatsApp into a powerful sales, marketing and customer engagement tool. Learn how to integrate it with your CRM, qualify leads faster and drive growth.
- [How to Create A TikTok Marketing Strategy in 9 Ways - With Examples](https://respond.io/blog/tiktok-marketing-strategy): 1. Identify Your Audience and Competitors 2. Use TikTok Ads and Organic Posts 3. Schedule Posts for Maximum Views4. Collect and Share User-Generated Content (UGC)
- [Salesforce Integration: What Businesses Need to Know](https://respond.io/blog/salesforce-integration): In this article, we’ll cover some common Salesforce integrations, their benefits, and how to set up a Salesforce integration with respond.io.
- [HubSpot Integration: Unlock Seamless Customer Engagement with Respond.io](https://respond.io/blog/hubspot-integration): Get expert tips on how to use HubSpot integration to access customer data instantly, personalize interactions and speed up response times.
- [How to Use TikTok for Business and Boost Conversions: 6 Pro Tips](https://respond.io/blog/how-to-use-tiktok-for-business): Learn how to use TikTok for business to boost engagement, drive sales, and grow your audience with proven strategies, TikTok Ads, and optimization tips.
- [TikTok Chatbot: How to Set it Up in 5 Steps and Use Cases](https://respond.io/blog/tiktok-chatbot): 1: Select the Assignment Sales and Support AI Agents Template. 2: Add a New Branch. 3: Configure the AI Agent Settings. 4 Add a TikTok Lower Funnel Event Step. 5. Test and Publish Your Workflow
- [TikTok Integration: A How-to Guide](https://respond.io/blog/tiktok-integration): Step 1: Go to the App Center. Step 2: Select Your Desired Software for Integration. Step 3: Follow the Instructions to Install the Integration.
- [TikTok Automation: 4 Benefits, How to Use It & Best Practices](https://respond.io/blog/tiktok-automation): In this article, you will learn about TikTok Automation, how to implement it and the best practices for achieving superior business results.
- [TikTok CRM: How to Set it Up in 4 Steps, Use Cases Included](https://respond.io/blog/tiktok-crm): Learn how to set up TikTok CRM in four steps and discover key use cases to improve marketing, sales and customer engagement. Integrate TikTok with your CRM to streamline lead management, automate responses and boost conversions.
- [Turn Views Into Revenue: How to Use TikTok for Marketing More Effectively](https://respond.io/blog/how-to-use-tiktok-for-marketing): Want to know how to use TikTok for marketing more effectively? Learn how to optimize your account for TikTok marketing to generate and manage leads.
- [WhatsApp Voice Call: Everything You Need to Know](https://respond.io/blog/whatsapp-voice-call): Learn how WhatsApp Voice Call works, its key benefits, use cases and how businesses can leverage it for better communication and customer engagement.
- [TikTok vs Instagram: 9 Key Differences and Which to Choose](https://respond.io/blog/tiktok-vs-instagram): Compare TikTok vs Instagram and decide which platform you should use as a business or content creator for sales, marketing and support use cases.
- [Introducing TikTok Business Messaging on Respond.io 🎉](https://respond.io/blog/tiktok-business-messaging-now-on-respondio): Leverage TikTok Business Messaging to connect with high-intent leads, streamline workflows and drive revenue growth effortlessly on respond.io. 🥳 
- [WhatsApp Opt In: Getting Customers to Opt In WhatsApp](https://respond.io/blog/whatsapp-opt-in): All you need to know about WhatsApp opt in. Find out how to get customers to opt in WhatsApp, earn their consent and send them messages via WhatsApp API.
- [14 Benefits of WhatsApp Business Account + 3 Case Studies](https://respond.io/blog/whatsapp-business-account-benefits): WhatsApp Business allows businesses to connect globally, create a professional profile, and earn trust with a verified badge for better customer engagement.
- [WhatsApp Blast: 3 Easy Steps, Best Practices & Case Studies](https://respond.io/blog/whatsapp-blast): How to blast WhatsApp messages in 3 steps: tap on the three-dot menu, select "New Broadcast," and choose up to 256 contacts. 2. draft your message 3. send your message
- [Use WhatsApp QR Codes to Turn Offline Shoppers into Online Customers](https://respond.io/blog/whatsapp-qr-code-to-use-cases): Want to turn foot traffic into online traffic? Capture leads into chat with WhatsApp QR codes anywhere your potential customers are!
- [Telegram for Business: 5 Steps to Set Up, How to Use & Best Practices](https://respond.io/blog/telegram-for-business): How to create a Telegram business account: 1. chat with the BotFather 2. use the /newbot command 3. receive your API token 4. connect the bot to respond.io 5. verify your business account.
- [WhatsApp Automation: How to Do It, Use Cases & 6 Examples](https://respond.io/blog/whatsapp-automation): WhatsApp automation can be done using the WhatsApp Business app by setting up Greeting and Away Messages to send auto-responses when you're unavailable.
- [Telegram vs WhatsApp: 9 Differences & Which App Is the Best?](https://respond.io/blog/telegram-vs-whatsapp): Telegram offers advanced features like bots and channels, while WhatsApp provides simpler, secure messaging with end-to-end encryption for both personal and business use.
- [TikTok Business vs Personal Account: Which is Right for You?](https://respond.io/blog/tiktok-business-vs-personal-account): Learn the differences between TikTok Business vs Personal accounts, including features, advantages, disadvantages and which account best suits your goals.
- [TikTok Ads vs Facebook Ads: Key Differences Every Marketer Should Know](https://respond.io/blog/tiktok-ads-vs-facebook-ads): TikTok Ads vs Facebook Ads: Which is right for your business? Discover the strengths, weaknesses, and key differences to make the best choice.
- [TikTok Ads Cost Breakdown: How to Achieve High ROI](https://respond.io/blog/tiktok-ads-cost): More and more brands are using TikTok every day, but understanding the TikTok Ads cost is essential to guarantee a good ROI. Read this guide to know more.
- [The Ultimate Guide to TikTok for Business [January 2025]](https://respond.io/blog/tiktok-for-business): In this ultimate guide, you'll learn how to leverage TikTok for business. Discover the benefits, features and best practices of a TikTok Business Account.
- [Scale Your Business With TikTok Lead Generation Ads [Jan 2025]](https://respond.io/blog/tiktok-lead-generation): Scale your business and get more customers through TikTok lead generation ads. Lean how you can do this in 3 easy steps with best practices to help you grow
- [5 Game-Changing Reasons Businesses Need TikTok Advertising](https://respond.io/blog/tiktok-advertising): Unlock new opportunities with TikTok advertising! Discover why it's a crucial platform for businesses looking to enhance their sales and marketing impact.
- [How to Sell on TikTok: Turn Scrolls into Sales with TikTok Shop and Beyond [Jan 2025]](https://respond.io/blog/how-to-sell-on-tiktok): Are you ready to sell on TikTok? Explore powerful methods from TikTok Shop to live streaming that can skyrocket your sales and elevate your brand's reach.
- [4 TikTok Myths Busted (Plus TikTok Secrets to Boost Business)](https://respond.io/blog/tiktok-myths-busted-plus-tiktok-secrets): Have these TikTok myths put you off TikTok marketing? We break down four TikTok myths and share TikTok secrets you can't miss!
- [6 Eye-Catching TikTok Ad Examples Every Business Should Learn From](https://respond.io/blog/tiktok-ad-examples): Create TikTok ads that resonate: explore popular formats and winning TikTok ad examples. Get insights, avoid missteps and make your ad dollars count.
- [How to Open a TikTok Shop in 5 Easy Steps](https://respond.io/blog/how-to-open-a-tiktok-shop): How to Open a TikTok Shop Step 1: Sign in to the TikTok Seller Center. Step 2: Select the Business Type, Shop Name and Product Category.
- [How to Increase Student Enrollment with Powerful Online Conversations](https://respond.io/blog/how-to-increase-student-enrollment): Want to know how to increase student enrollment? Provide fast, accurate responses, a consistent experience and trusted advice. We'll show you how.
- [Offer a Frictionless Customer Experience and Increase Sales Up To 50%](https://respond.io/blog/frictionless-customer-experience): Are you driving potential customers away because they can’t reach your business? Create a frictionless customer experience so you never miss out on a sale.
- [Click to Message Ads: 4 Best Practices to Maximize Leads](https://respond.io/blog/click-to-message-ads): Boost your click to message ads performance with these trusted tactics. Learn how to make the right optimizations to get high-quality leads to chat.
- [Social Media Lead Generation: Tactics and Examples](https://respond.io/blog/social-media-lead-generation): Looking to do social media lead generation on a lower budget? Try these organic tactics to engage prospects in conversations.
- [Wati vs Respond.io: 6 Features Growing Businesses Need](https://respond.io/blog/wati-vs-respondio): Considering Wati vs respond.io to manage marketing and sales over chat? Here's what growing businesses need to know before making a decision.
- [Best 6 Twilio Alternatives: Comparing Features and Pricing](https://respond.io/blog/twilio-alternative): Top 6 Alternatives to Twilio: 1. Respond.io 2. Wati 3. Telnyx 4. Sinch 5. Bandwidth 6. Bird. Compare features, limitations, pricing, ratings, and reviews.
- [Sleekflow vs Respond.io: 6 Key Features Compared - Which is Better?](https://respond.io/blog/sleekflow-vs-respondio): Considering Sleekflow vs respond.io for a conversation management platform? We'll show you how they compare on key features to help you choose.
- [WhatsApp Auto Reply: How to Set It Up + 18 Message Sample](https://respond.io/blog/whatsapp-auto-reply-message-sample): Are you busy and need to reply to your customers quickly? Here are some common WhatsApp auto reply message samples for your business.
- [WhatsApp Broadcast in 3 Steps: Everything You Need to Know](https://respond.io/blog/whatsapp-broadcast): How to broadcast WhatsApp messages in 3 steps: 1. go to new broadcast 2. create a broadcast list 3. compose and broadcast the WhatsApp messages. Check out the full article.
- [How to Schedule WhatsApp Messages: Easy Step-by-Step Guide](https://respond.io/blog/whatsapp-schedule-message): Learn how to schedule WhatsApp messages on iPhone, Android, WhatsApp business, WhatsApp web, and WhatsApp API. Check out our step-by-step guide for each platform.
- [What Is Conversational Marketing? 3 Strategies & Examples](https://respond.io/blog/what-is-conversational-marketing): Conversational marketing is an innovative sales and marketing approach that uses personalised, real-time interactions to boost customer engagement and drive sales.
- [How to Create a WhatsApp Chatbot: 3 Use Cases (+Examples)](https://respond.io/blog/whatsapp-chatbot): Explore the benefits of a WhatsApp chatbot for your business and learn how to create one using our detailed guide and practical examples.
- [Is WhatsApp Secure? 4 Easy Ways to Protect Customer Data](https://respond.io/blog/is-whatsapp-secure): Is WhatsApp secure? While the app itself is secure, we recommend following these best practices to keep customer data safe.
- [How to Generate Leads on Facebook: Explained with Examples](https://respond.io/blog/how-to-generate-leads-facebook): Want to know how to generate leads on Facebook?  Use these Facebook marketing tactics to get leads into your inbox faster and start quality chats.
- [How to Improve WhatsApp Customer Experience and Engagement](https://respond.io/blog/whatsapp-customer-experience-engagement): Want to stand out from competitors? Your WhatsApp customer experience may make all the difference! Learn how to improve customer engagement on WhatsApp.
- [How to Capture Retail Leads & Drive Sales via Retail Marketing](https://respond.io/blog/retail-leads): Looking to boost your retail leads and convert them faster? Engage prospects in a chat to keep interest high and get them into stores.
- [Supercharge TikTok Messaging Ads on Respond.io](https://respond.io/blog/tiktok-messaging-ads): Unleash the potential of TikTok Messaging Ads with respond.io. Never miss out on the opportunity to capture customers, convert leads and retain business.
- [Twilio vs MessageBird vs Respond.io: Which One Wins?](https://respond.io/blog/twilio-vs-messagebird-vs-respondio): Twilio vs MessageBird vs respond.io, which one is the best messaging software? We unveil the key features, pricing, and value to help you decide.
- [Why Use an Omnichannel Support Platform [Oct 2024]](https://respond.io/blog/omnichannel-support): What is omnichannel support? Read this article to find out, as we guide you through effective omnichannel customer support strategies for your business.
- [Manychat vs Chatfuel vs Respond.io: Which One Wins?](https://respond.io/blog/manychat-vs-chatfuel): Trying to decide between Manychat vs Chatfuel vs respond.io? Our article breaks down each platform’s ins and outs to help you find the best fit!
- [LINE QR Code: How to Generate QR Code on LINE [Sep 2024]](https://respond.io/blog/line-qr-code): LINE QR code allows you to add contacts with ease. Find out what QR code on LINE is, how to generate one and where to display the QR code.
- [Chatbot for Education: Benefits, Challenges and Opportunities [Sept 2024]](https://respond.io/blog/chatbot-for-education): Learn how a chatbot for education can streamline lead management and improve the student enrollment process in our practical guide.
- [Respond.io No Longer Supports Other BSPs — Here's Why](https://respond.io/blog/respondio-no-longer-supports-other-bsps-heres-why): Respond.io has decided to stop supporting other WhatsApp BSPs to focus on its own WhatsApp solution. Learn how this new approach benefits your business.
- [Business Messaging: A Guide to Messaging for Business [July 2024]](https://respond.io/blog/business-messaging): Businesses are taking advantage of the growth of instant messaging. Learn what business messaging is and how it can help you and your customers.
- [WhatsApp Business Description Sample and Best Practices](https://respond.io/blog/whatsapp-business-description-sample): In this article, we’ll share what a WhatsApp Business description is and WhatsApp business description sample that you can use for your business.
- [Omnichannel Retail Strategy: A How-To Guide [July 2024]](https://respond.io/blog/omnichannel-retail): Discover how omnichannel retail can enhance customer experience and drive sales by providing a seamless shopping experience across all channels.
- [Omnichannel Ecommerce: A Guide to Omnichannel Commerce](https://respond.io/blog/omnichannel-ecommerce): Want to learn more about omnichannel ecommerce? In this article, we’ll discuss the advantages and how your business can benefit from using one.
- [Lead Capture to Boost Your Opportunities for Conversion [July 2024]](https://respond.io/blog/lead-capture): Want to increase your lead capture capabilities? With our Conversation-Led Growth Framework, learn how you can capture leads through conversations.
- [Sales Closing Techniques: How to Close a Sale in 3 Conversations [July 2024]](https://respond.io/blog/how-to-close-a-sale): Increase your sales by learning how to close a sale in 3 conversations. Learn from sales experts about the best sales closing techniques.
- [Facebook Messenger Ads: A Practical Guide to Click to Messenger Ads [June 2024]](https://respond.io/blog/facebook-messenger-ads): Want to generate more leads? Learn how to use Click to Messenger Ads with respond.io to increase the conversion rate of your Facebook Messenger Ads.
- [Google Business Messages: The Ultimate Guide [June 2024]](https://respond.io/blog/google-business-messages): Google Business Messages lets you chat with customers who find your Google Business Profile on Google. How? We tell you everything in this article.
- [Respond 3.0: A User-Centric, Beautiful Leap Forward](https://respond.io/blog/respond-30): Discover Respond 3.0: A redesigned platform that combines intuitive navigation and a sleek, modern aesthetic for the ultimate user experience.
- [WhatsApp Shop: Shorten the Sales Cycle on WhatsApp](https://respond.io/blog/whatsapp-shop): WhatsApp Shop can revolutionize your ecommerce strategy. Read this article to learn how to maximize the benefits of WhatsApp Shop for your business.
- [Click to Instagram Direct Ads: A Practical Guide [May 2024]](https://respond.io/blog/click-to-instagram-direct-ads): Want to generate more leads? Learn how to use Click to Instagram Direct Ads with respond.io to increase the conversion rate of your ads.
- [Respond.io Pricing: Flexible and Transparent for All Businesses](https://respond.io/blog/respondio-pricing): Discover the true value of the respond.io pricing model – pay for what you use. Get all your questions answered about costs in our comprehensive guide.
- [Facebook Business Verification: A Complete Guide [May 2024]](https://respond.io/blog/facebook-business-verification): Facebook Business verification is important for WhatsApp Business API. Read this blog to learn about Facebook Business Manager verification process.
- [April 2024 Platform Release: New Meta Product Catalog Integration, Block Contact Feature and Respond AI Improvements](https://respond.io/blog/april-2024-platform-release-new-meta-product-catalog-integration-block-contact-feature-and-respond-ai-improvements): 🚀 Explore respond.io's April 2024 update, where WhatsApp commerce, spam prevention and smart chats let you boost sales and improve customer engagement.
- [Facebook Page Welcome Message: A How-To Guide [May 2024]](https://respond.io/blog/welcome-messsage-for-facebook-page): Read this article to learn how to create your Welcome Message for Facebook Page. You'll also find some useful Facebook Messenger welcome message examples!
- [How to Set Up WhatsApp Interactive Message [May 2024]](https://respond.io/blog/whatsapp-interactive-message): WhatsApp Interactive Message allows customers and businesses to communicate effectively. Read on to know how to set up WhatsApp Interactive Messages.
- [Messenger Link: A How-to Guide [May 2024]](https://respond.io/blog/messenger-link): Here's all you need to know about Facebook messenger link. Plus, we'll show you how to get messenger link with respond.io link generator.
- [Telegram Link Generator: How to Get a t.me Link](https://respond.io/blog/telegram-link-generator): All you need to know about the t.me link and how to create Telegram link with respond.io's Telegram Link Generator. Generate a t.me link for your business.
- [Secure Messaging: All You Need To Know [April 2024]](https://respond.io/blog/secure-messaging): Protect yourself and your customers with a proactive security approach. Learn about data security, best practices, and choosing a secure messaging platform.
- [March 2024 Updates: Respond 3.0 Phase One, Improved Growth Widget, Click to Chat Ads Workflow, Mobile Experience and More](https://respond.io/blog/march-2024-updates-respond-30-phase-one-improved-growth-widget-click-to-chat-ads-workflow-mobile-experience-and-more): Explore respond.io's March 2024 updates: a redesigned platform, features for enhanced customer interaction and an improved respond.io mobile app experience.
- [WhatsApp Drip Campaign: Crush Your Conversion Goals [April 2024]](https://respond.io/blog/whatsapp-drip-campaign): Build customer engagement and drive business growth with a WhatsApp drip campaign. This respond.io guide has everything you need to know to get started.
- [Add Facebook Messenger to Website: A Messenger Widget Guide [Apr 2024]](https://respond.io/blog/add-messenger-to-website): Want to chat with web visitors via Facebook Chat Plugin or Messenger widget? Learn how to add Facebook Messenger to website on Shopify, WordPress and more
- [Messenger Sales: A How-to Guide to Sales Messenger [April 2024]](https://respond.io/blog/messenger-sales): If your customers are on Facebook Messenger, it's your lucky day. In this blog post, we'll show you how to elevate your Messenger sales to the next level.
- [Click to Chat Ads for Lead Generation: The Ultimate Guide](https://respond.io/blog/click-to-chat-ads): The Ultimate Guide to Click to Chat Ads: Learn everything you need to know to generate leads using the most powerful digital advertising tool.
- [Whatsapp Business Banned Account: Reverse and Avoid It](https://respond.io/blog/whatsapp-business-banned): Learn how to recover your WhatsApp Business account once it's banned and discover the best practices to avoid getting banned
- [Messaging Strategy ROI: How to Measure and Demonstrate Value](https://respond.io/blog/messaging-strategy): Unlock growth by understanding the ROI of your messaging strategy. Discover how to measure success, set the right framework and showcase value.
- [Message Tag: A How-To Guide to Facebook Message Tags [March 2024]](https://respond.io/blog/facebook-message-tag): The only way to message customers on Facebook after 24 hours is to use Message Tags. Learn more about Message Tag rules and how you can stay compliant.
- [Facebook Support: How to Contact Facebook for Help [March 2024]](https://respond.io/blog/facebook-support): Getting Facebook Help is harder than it sounds. Find out how to contact Facebook Support and learn the dos and don'ts when contacting Facebook Support.
- [Telegram Group: The Ultimate Guide [Mar 2024]](https://respond.io/blog/telegram-groups): Learn what a Telegram Group is and how to create groups on Telegram. Then, we'll show you how customers find, join and share a Telegram group.
- [Viber Bot Pricing: A Guide to Viber Business Pricing [Feb 2024]](https://respond.io/blog/viber-bot-pricing): How will the new Viber bot pricing model affect your business? Read on to learn all you need to know about Viber business pricing.
- [Viber Sales: A Comprehensive Guide to Sales With Viber [Feb 2024]](https://respond.io/blog/viber-sales): Everything you need to know about Viber Sales and sales for Viber. Increase your business sales by connecting your Viber bot to respond.io.
- [Best Messaging Apps For Your Business [Feb 2024]](https://respond.io/blog/best-messaging-apps): Don't know the best messaging apps for your business? We reveal the best messaging app for marketing, sales, support & notifications.
- [WhatsApp Business Alternative: 6 WhatsApp Alternatives [Feb 2024]](https://respond.io/blog/whatsapp-business-alternative): Looking for WhatsApp Business alternative apps? We’ll share the different alternatives for WhatsApp, how they work, their benefits and limitations.
- [Viber Support: How To Use Viber Customer Service [Feb 2024]](https://respond.io/blog/viber-support): Want to provide Viber support to your customers? You’ve come to the right place! Read on to know more about Viber Customer Service and Viber customer survey
- [Viber Push Notifications: How to Send a Viber Notification [Feb 2024]](https://respond.io/blog/viber-push-notifications): If you don't want customers to miss your messages, try Viber push notification. This article will show all you need to know about Viber push notifications.
- [Viber Bulk Message: How To Send A Viber Broadcast [Feb 2024]](https://respond.io/blog/viber-bulk-message): Looking to send a Viber bulk message to your customers, but don't know how? In this guide, you'll learn everything you need to know about Viber Broadcast.
- [Messenger Auto Reply: How to Set It Up in 3 Steps [Feb 2024]](https://respond.io/blog/facebook-messenger-auto-reply): Want to elevate customer experience with Facebook automated responses? Learn how to set up a Facebook Messenger auto reply message on respond.io.
- [Turn Website Visitors into WhatsApp Contacts with WhatsApp Webchat [Jan 2024]](https://respond.io/blog/whatsapp-webchat): Want to turn website visitors into WhatsApp contacts? Create a WhatsApp webchat. Learn how to use WhatsApp integration with website for different use cases.
- [Telegram Marketing: How-to Guide to Telegram Marketing](https://respond.io/blog/telegram-marketing): Learn how to leverage Telegram Marketing as a communication for all your marketing needs with the integration of respond.io.
- [Viber Marketing: Drive Growth Through Messaging](https://respond.io/blog/viber-marketing): Drive growth and review with Viber marketing. Learn how to leverage QR codes, bulk messages and Viber ads to bring in more sales.
- [WhatsApp Appointment Booking: Make Bookings A Breeze](https://respond.io/blog/whatsapp-appointment-booking): Maximize bookings with WhatsApp Appointment Booking: A quick, user-friendly solution for increasing customer engagement and simplifying scheduling.
- [Respond AI: A Gateway to Conversational Excellence [Jan 2024]](https://respond.io/blog/respond-ai): Is it possible to save time and costs while delivering great customer experiences? Respond AI makes the business dream come true. Discover how.
- [December 2023 Updates: Two-Factor Authentication, Improved Platform Onboarding & Dark Mode for respond.io - Inbox](https://respond.io/blog/december-2023-updates-two-factor-authentication-improved-platform-onboarding-dark-mode-for-respondio-inbox): The December 2023 newsletter covers exciting news: Two-Factor Authentication, Improved Platform Onboarding & Dark Mode for respond.io - Inbox. Find more!
- [WhatsApp Web: Chat with WhatsApp Contacts on PC [Jan 2024]](https://respond.io/blog/whatsapp-business-web): Stay connected with customers on any device with WhatsApp Web! Check out our blog to learn how to use WhatsApp Business Web on a browser and a desktop app.
- [LINE CRM: Message Customers With a CRM LINE Integration [Jan 2024]](https://respond.io/blog/line-crm): Looking for a LINE CRM? This blog is for you! We'll cover everything you should know about getting a CRM LINE integration before investing in one.
- [Viber Integration: Message Customers with Viber CRM [Jan 2024]](https://respond.io/blog/viber-integration): Need a Viber integration for your CRM? This blog post will help you understand everything you need to know about Viber CRM integration.
- [The Top 3 Chinese Chat Apps [January 2024]](https://respond.io/blog/the-top-3-chinese-chat-apps): The Chinese Chat App throne is held by Wechat but new competitors are changing the Chinese messaging app landscape. Is there a new king of Chinese chatting?
- [Telegram Support: A How to Guide [Jan 2024]](https://respond.io/blog/telegram-support): Want to use Telegram for customer service? This article covers the benefits of Telegram support & how respond.io can enhance your Telegram customer support.
- [Instagram Auto Reply: Your Easy How-To Guide [Jan 2024]](https://respond.io/blog/instagram-auto-reply): The only Instagram auto reply guide you'll ever need. This article contains everything you need to know about Instagram auto responder and how to set it up.
- [Instagram CRM: How to Use it to Engage with Customers [Jan 2024]](https://respond.io/blog/instagram-crm): Find out how to utilize Instagram CRM effectively to deepen customer engagement, boost loyalty, and enhance satisfaction for your business.
- [Telegram CRM: Messaging Customers with a Telegram Integration](https://respond.io/blog/telegram-crm): Looking for a Telegram CRM? This blog post is for you! We'll cover everything you need to know before investing in a CRM Telegram integration.
- [Conversational AI: A Guide for Smart Business Conversations [Jan 2024]](https://respond.io/blog/conversational-ai): Conversational AI is changing the way we do business, and you shouldn't miss out. Read this article to understand how it can help your business.
- [Facebook Messenger CRM: Use a CRM Facebook Messenger [Jan 2024]](https://respond.io/blog/facebook-messenger-crm): Need a Facebook Messenger CRM? This blog is for you! We'll cover everything you should know about CRM Facebook Messenger integration before investing in one
- [Facebook Messenger for Business: The Ultimate Guide [Jan 2024]](https://respond.io/blog/facebook-business-chat): Facebook Messenger for business is one of the most popular messaging channels. This one-stop guide will show you everything you need to know to get started.
- [Telegram Broadcast: How to Use Telegram Bulk Message [Dec 2023]](https://respond.io/blog/telegram-broadcast): Everything you need to know about Telegram Broadcast and Telegram bulk message sender. Learn how to send and broadcast Telegram bulk message with respond.io
- [Conversational AI Platform: Securing Success with AI Chats](https://respond.io/blog/conversational-ai-platform): Unleash the future of customer engagement with a conversational AI platform software to elevate user experiences and unlock seamless interactions.
- [ChatGPT for Business: A Customer Conversation Game Changer](https://respond.io/blog/chat-gpt-for-business): Learn how to boost customer communication with ChatGPT for business: Engage customers, reduce workload and maximize efficiency for a competitive edge.
- [November 2023 Updates: Respond AI Agent, SAML Single Sign-on (SSO), Improved Mobile App Messaging Experience and More](https://respond.io/blog/november-2023-updates-respond-ai-agent-saml-single-sign-on-sso-improved-mobile-app-messaging-experience-and-more): Explore respond.io's November 2023 updates: Respond AI Agent, SAML single sign-on (SSO), AI Assist and direct replies for mobile and our SME100 Award win.
- [LINE Business: The Ultimate Guide to LINE Official Account [Dec 2023]](https://respond.io/blog/line-business): This guide is all about LINE Business. Learn how to use LINE for business, how to create a LINE Official Account and get customers to message you.
- [Respond.io Recognized as Fast-Moving Company at SME100 Awards](https://respond.io/blog/respondio-earn-recognition-for-fast-moving-companies-sme100-2023): Respond.io is recognized as one of the recipients of the SME100 2023 Malaysia Awards for Fast Moving Companies.
- [Telegram Push Notifications: A Guide to Telegram Bot Push Notification](https://respond.io/blog/telegram-push-notifications): Looking for the best way to send a free Telegram bot push notification with high open rates? If so, do not miss our guide on Telegram push notifications.
- [Conversational AI for Sales Team: Close Deals in the AI Era](https://respond.io/blog/conversational-ai-for-sales): Discover the impact of conversational AI for sales! Uncover its potential to optimize human resources, tailor customer experiences and skyrocket revenue.
- [WhatsApp Communities: A How-To Guide [Dec 2023]](https://respond.io/blog/whatsapp-communities): WhatsApp Communities is here to make large-scale communication simple for WhatsApp users. Check our article to discover how communities on WhatsApp work.
- [WhatsApp Link for Instagram: How to Add WhatsApp to Instagram](https://respond.io/blog/whatsapp-link-for-instagram): Want to direct Instagram conversations to WhatsApp? Learn how to add WhatsApp to Instagram by setting up a WhatsApp link for Instagram.
- [Google My Business WhatsApp Contact Link: A How-To Guide [February 2025]](https://respond.io/blog/google-my-business-whatsapp): How can you get more engagement on your business profile? Google My Business WhatsApp contact links make it easier for prospects to get in touch!
- [Conversational Sales: A Quick Guide to Conversational Selling](https://respond.io/blog/conversational-sales): Gain insight on how Conversational Sales is becoming a game changer, its benefits and challenges of conversational selling.
- [Conversational AI Trends 2024: The Future of Conversational AI](https://respond.io/blog/conversational-ai-trend): Explore 2024's key Conversational AI trends. Gain insights into the future of Conversational AI in customer interactions and its impact.
- [Facebook Payment: How does Facebook Pay Work? [Dec 2023]](https://respond.io/blog/facebook-pay): Facebook payment is Meta's solution to process transactions on Facebook, Messenger and Instagram. How does Facebook Pay Work? Read this article to find out.
- [October 2023 Updates: Stop Workflow for Contact, Trigger Another Workflow & More](https://respond.io/blog/october-2023-updates-stop-workflow-for-contact-trigger-another-workflow-more): Respond.io shares new features like stop Workflow for a specific Contact and Trigger a Workflow in another Workflow, as well as its most recent accolades!
- [How to Improve Customer Service With 5 Practical Strategies](https://respond.io/blog/how-to-improve-customer-service): Amidst rising customer expectations, businesses should constantly explore how to improve customer service and thus strengthen their competitive advantage.
- [SMS vs WhatsApp: A Comparison for Business [Nov 2023]](https://respond.io/blog/sms-vs-whatsapp): Learn which messaging app is right for you and your communication needs. Discover the pros and cons of SMS vs WhatsApp in our comprehensive guide.
- [Respond.io Is Malaysia’s Leading AI Driven Omnichannel Marketing Award](https://respond.io/blog/leading-ai-driven-omnichannel-marketing): Respond.io has won Malaysia's Leading AI Driven Omnichannel Marketing Award during MDX 2023 Awards Night, organized by MDEC.
- [WhatsApp Sales: How to Sell on WhatsApp [Nov 2023]](https://respond.io/blog/whatsapp-sales): Looking to sell on WhatsApp? Check out the article to learn the basics of WhatsApp sales, as well as the tips and tricks to use WhatsApp for sales.
- [WhatsApp Newsletter: A Guide to WhatsApp Business Newsletter [Nov 2023]](https://respond.io/blog/whatsapp-newsletter): Looking to engage with customers through WhatsApp Business newsletter? In this WhatsApp newsletter guide you'll learn all you need to know to get started.
- [How to Send a WhatsApp Business Notification [Nov 2023]](https://respond.io/blog/whatsapp-business-notification): WhatsApp Business Notification is the most affordable way to keep your customers informed. Learn how to send WhatsApp Push Notification with respond.io.
- [Respond.io Unveils AI-Powered Solutions at GITEX Global 2023](https://respond.io/blog/respondio-unveils-ai-powered-solutions-at-gitex-global-2023): Respond.io unveiled new AI-powered solutions at GITEX Global 2023, aiming to redefine customer communication and empower businesses in the Middle East.
- [Respond.io: Best Business Messaging Platform Vendor of 2023](https://respond.io/blog/best-business-messaging-platform): Respond.io was named the Best Business Messaging Platform Vendor of 2023 by CXO Insight Middle East during Expand North Star in Dubai
- [September 2023 Updates: Respond AI Assist, Click-to-Chat Ads Workflow Trigger, Improved Messaging Experience and More](https://respond.io/blog/september-2023-updates-respond-ai-assist-click-to-chat-ads-workflow-trigger-improved-messaging-experience-and-more): Innovation Alert! 🚀 Explore respond.io's September 2023 updates including AI Assist, Click-to-Chat Ads Workflow Trigger & improved messaging experience.
- [Social Commerce Platform: A Guide for Businesses [July 2023]](https://respond.io/blog/social-commerce): Businesses are using social commerce platforms to boost sales. How? Read this article to learn everything you need to get started with social commerce.
- [Customer Service Response Templates: A How-to Guide](https://respond.io/blog/customer-service-response-templates): All you need to know about customer service response templates. Learn how to write and send customer service templates to improve your business!
- [Facebook Messenger Ecommerce: Use Facebook Ecommerce](https://respond.io/blog/facebook-messenger-ecommerce): Learn how businesses use Facebook Messenger ecommerce to connect with customers and increase sales. Explore the benefits, how-to's, and more in this article
- [Conversation-Led Growth: Drive Business Results Through Conversations](https://respond.io/blog/conversation-led-growth): Looking for a conversational growth strategy to turn conversations into growth opportunities? Explore respond.io's conversation-led growth framework.
- [August 2023 Updates: Respond AI, Workflow Improvements, Quick Access to Resources and More](https://respond.io/blog/august-2023-updates-respond-ai-workflow-improvements-quick-access-to-resources-and-more): Respond.io has a slew of updates this August, from the new Respond AI for improved conversations to Workflow enhancements for more powerful automation
- [Auto Assignment: Manage Conversations with Automatic Assignment](https://respond.io/blog/auto-assignment-automatic-assignment-respondio): Want to use auto assignment to connect customers with the right agent? Explore the power of automatic assignment and strategies to elevate your operations.
- [Auto Reply Message for Business: Enhance the Customer Experience](https://respond.io/blog/auto-reply-message-for-business): Use an auto-reply message for business to respond to customers effectively. An automated reply serves customers without wasting productivity.
- [Respond.io New Message Search, WhatsApp BSP Improvements, Make Integration and More](https://respond.io/blog/july-2023-updates-enhanced-messaging-search-whatsapp-bsp-improvements-make-integration-and-more): Check out exciting updates to the respond.io platform, including new message search, WhatsApp BSP improvements, Make integration and more.
- [Excellence Recognized: Respond.io Earns ISO Certification](https://respond.io/blog/iso-certification): Discover how respond.io has obtained the ISO ISO 27001:2022 certification, elevating security, reliability and operational excellence.
- [Spam Management: Clear Your Inbox Clutter [Aug 2023]](https://respond.io/blog/spam-management): Is managing spam over instant messaging difficult? Then learn effective spam management strategies that reduce security breaches and improve productivity.
- [Instagram DM Sales Script: Convert Followers into Customers](https://respond.io/blog/instagram-dm-sales-script): Win big and maximize sales with an Instagram DM sales script. Craft persuasive messages that help you overcome objections and convert leads.
- [Customer Messaging Platform: A Customer Messaging Software Guide](https://respond.io/blog/customer-messaging-platform): Looking for a customer messaging platform? Explore the criteria a customer messaging software should have and how it can benefit your business.
- [Chat Routing: How to Build a Chat Route to the Right Team](https://respond.io/blog/chat-routing-contact-routing-workflows-module-respondio): Are you using the correct chat route to handle customer conversations? In this blog, you'll learn the chat routing fundamentals and best strategies.
- [WhatsApp Business for Restaurants: A Guide [July 2023]](https://respond.io/blog/whatsapp-business-for-restaurants): Whether you're a small local eatery or a large chain, WhatsApp business for restaurants can help streamline operations and build customer relationships.
- [Business SMS: The Ultimate Guide to Texting Customers](https://respond.io/blog/business-sms): In this article, we’ll demystify Business SMS, explain how to get an SMS number, how to messages your existing customers as well as how to find new ones.
- [Ramadan WhatsApp Messaging Campaign: WhatsApp Ramadan Greeting [July 2023]](https://respond.io/blog/ramadan-whatsapp-messaging-campaign): Run a successful Ramadan WhatsApp Messaging Campaign with these tips. Discover the benefits of using WhatsApp for promotion & connect with your audience.
- [How to Sell on Telegram: The Telegram Sales Guide [July 2023]](https://respond.io/blog/how-to-sell-on-telegram): Wondering how to sell on Telegram but don't know how? Here you'll find all you need to know about Telegram sales with respond.io as a messaging inbox.
- [Away Message for Business: A How-To Guide to Away Messages](https://respond.io/blog/away-message-for-business): Unable to respond to customers 24/7? Use Away Messages to let them know. Here are four ways you can set up an Away Message for business on respond.io.
- [WhatsApp for Healthcare: A Comprehensive Guide [July 2023]](https://respond.io/blog/whatsapp-for-healthcare): Looking for efficient communication in healthcare? Discover the benefits of using WhatsApp for healthcare and streamline your messaging today.
- [Instagram Widget: How to Set Up Instagram Web Chat](https://respond.io/blog/instagram-widget): Thinking of using Instagram widget for your business? Here, we’ll show you how to use Instagram web chat, its benefits and how to set up with respond.io.
- [A Guide to WhatsApp Widget for Website [July 2023]](https://respond.io/blog/whatsapp-widget): Boost customer engagement on your website with a WhatsApp widget. Learn how to set up a WhatsApp chat widget to maximize sales and customer support.
- [WhatsApp for Real Estate: A Comprehensive Guide [July 2023]](https://respond.io/blog/whatsapp-for-real-estate): Looking for an easy way to connect with your real estate clients? Streamline your communication with WhatsApp for real estate! Read this blog to learn more.
- [LINE Broadcast: How to Broadcast LINE Messages [July 2023]](https://respond.io/blog/line-broadcast): Everything you need to know about LINE Broadcast and how to send a LINE broadcast message. Reach your customers with LINE Official Account.
- [Omnichannel Widget: An Omnichannel Chat Widget Guide [July 2023]](https://respond.io/blog/omnichannel-widget): Wonder what an omnichannel widget is? This blog post will help you understand the omnichannel chat widget, its advantages and how to set it up.
- [Viber Auto Reply: How to Set Auto Reply in Viber [July 2023]](https://respond.io/blog/viber-auto-reply): Want to learn how to use Viber auto reply? Check out this article where we’ll detail what is auto reply viber and how to set it up with Viber bot.
- [Messenger Marketing: A Guide to Facebook Messenger Marketing](https://respond.io/blog/facebook-messenger-marketing): Looking to get more leads from Messenger marketing? We'll show you how to use Facebook Messenger marketing to gain contacts and qualify leads.
- [WeChat Auto Reply: How to Set Up Auto Reply on WeChat [July 2023]](https://respond.io/blog/wechat-auto-reply): Check out this article where we’ll share what a WeChat auto reply is. We'll also share the benefits of using one and how to set auto reply on WeChat.
- [Slack Notification: Creating a Slack Incoming Webhook](https://respond.io/blog/slack-notification-incoming-webhook): Many company tasks can be simplified with a Slack notification. Read this article to learn how to create a Slack Incoming Webhook from respond.io.
- [How to Sell on WeChat: Use WeChat Sales to Close More Deals](https://respond.io/blog/how-to-sell-on-wechat): All you need to know about how to sell on WeChat. Learn the benefits of selling on WeChat and using respond.io to improve your WeChat sales.
- [LINE Sales: How to Sell on LINE to Improve Your Sales](https://respond.io/blog/line-sales): Everything you need to know about LINE Sales and how to sell on LINE. Increase your business sales by selling on LINE with respond.io.
- [LINE Auto Reply: How to Set Up LINE Chat Auto Reply](https://respond.io/blog/line-auto-reply): Want to learn how to set up LINE chat auto reply? Here, we’ll explain what auto reply LINE is, how to set up and sample messages that you can use.
- [WhatsApp for Retail Industry: A Guide to WhatsApp Retail [July 2023]](https://respond.io/blog/whatsapp-for-retail-industry): Looking to use WhatsApp for retail industry? Discover how WhatsApp can improve customer engagement, boost sales and enhance your retail customer support!
- [Respond.io's New Mobile App, Email Experience, Workflow Templates and More](https://respond.io/blog/the-new-respondio-mobile-app-improved-email-experience-new-workflow-templates-and-more): The June 2023 newsletter is packed with updates. Check out the new respond.io — Inbox mobile app, revamped email experience, new Workflow Templates and more
- [WhatsApp Ecommerce: A Guide to WhatsApp API for Ecommerce](https://respond.io/blog/whatsapp-ecommerce): Want to learn more about how to use WhatsApp for ecommerce? We’ll share the different ways to set up WhatsApp ecommerce and its benefits.
- [How to Sell on Instagram DM: Selling on Instagram [July 2023]](https://respond.io/blog/how-to-sell-on-instagram-dm): Everything you need to know about Instagram Sales and how to sell on Instagram DM. Increase your business sales by selling on Instagram with respond.io.
- [LINE Notification: How to Send LINE Push Notifications](https://respond.io/blog/line-notification): LINE push notifications are cost-efficient and have high deliverability rates. Read this article to know how to send this type of LINE Notification.
- [Pre Chat Survey: How to Create a Pre Chat Form](https://respond.io/blog/pre-chat-survey): A pre chat form is one of the simplest ways to make support conversations more efficient. Learn how to create your own pre chat survey in this blog post.
- [How to Send A Facebook Messenger Broadcast [July 2023]](https://respond.io/blog/facebook-messenger-broadcast): Want to send broadcasts? We’ll show you the benefits and best practices of using Facebook Messenger broadcast. Plus, how to set it up with respond.io.
- [WhatsApp Business Metrics: How to Track WhatsApp Analytics](https://respond.io/blog/whatsapp-business-metrics): All about WhatsApp business metrics. Learn how to access your business’ WhatsApp analytics on the WhatsApp Business App and with WhatsApp API on respond.io.
- [How to Start a Conversation on Whatsapp [July 2023]](https://respond.io/blog/how-to-start-a-conversation-on-whatsapp): Want to know how to start a conversation on WhatsApp? Learn to use WhatsApp link, WhatsApp widget, WhatsApp button and ads to get customers to speak to you.
- [How to Add WhatsApp Chat Button on Website](https://respond.io/blog/whatsapp-chat-button): Learn how to use a WhatsApp chat button for your business and improve sales and customer engagement. Set it up easily with respond.io.
- [WhatsApp Business App: The Ultimate Guide [July 2023]](https://respond.io/blog/whatsapp-business-app): It's time to take business conversations out of your personal WhatsApp account. This is your ultimate guide to WhatsApp Business App.
- [Conversational Support: How it Improves Customer Experience [July 2023]](https://respond.io/blog/conversational-support): Is your business providing conversational customer support? Discover here the benefits of conversational support and how it improves customer experience.
- [Add Telegram to Website: A How-To Guide [July 2023]](https://respond.io/blog/add-telegram-to-website): A Telegram widget for website is a great way to improve customer communication. In this guide, we'll show you how to add Telegram to website step by step.
- [What is CSAT? The Customer Satisfaction Process Guide [July 2023]](https://respond.io/blog/csat-customer-satisfaction-score): What is CSAT? How do I calculate my Customer Satisfaction Score? Find your answers here, as we guide you through the whole Customer Satisfaction Process.
- [How to Merge Contacts: A Complete Guide to Contact Merge [July 2023]](https://respond.io/blog/merge-contacts): Struggling to handle duplicate Contacts? Here's a handy guide on how to merge Contacts and their conversations across Channels using Contact Merge.
- [A Guide to Using WeChat Integration with Website [July 2023]](https://respond.io/blog/wechat-integration-with-website): Here's your guide to using WeChat integration with website. In this article, we'll focus on how to set up WeChat web chat and its benefits.
- [Instagram Customer Service: A How-To Guide [July 2023]](https://respond.io/blog/instagram-customer-service): Customer service for Instagram is easy when you have the right tools. Learn how to give first-class support with our Instagram customer service guide.
- [Facebook Messenger for Customer Service: A How-To Guide [July 2023]](https://respond.io/blog/facebook-messenger-for-customer-service): Interested in using Facebook Messenger for customer service? Here's a complete guide on using Facebook Messenger customer service for your business.
- [Question Bot: A How-To Guide to Asking a Question [July 2023]](https://respond.io/blog/question-bot): Want to collect customer information with a question bot? Learn how to ask a question in a Workflow and set up automated data capture.
- [Customer Satisfaction Survey: 12 Survey Questions to Ask](https://respond.io/blog/customer-satisfaction-survey): Want to learn how to create a better customer satisfaction survey so you can collect insights for your business? Read on to find out.
- [WeChat Customer Service: A WeChat Support Guide [July 2023]](https://respond.io/blog/wechat-customer-service): Are your customer WeChat users? If so, you should make sure to provide the best WeChat customer service. Learn how to do it with our WeChat Support guide.
- [Viber Link Generator: How to Get Viber Links for Your Business [July 2023]](https://respond.io/blog/viber-link): All you need to know about the Viber links. Use respond.io's Viber link generator for your business and get a link for customers to contact you easily!
- [Omnichannel Communication Platform: All You Need to Know [July 2023]](https://respond.io/blog/omnichannel-communication): Curious about what omnichannel communication is? We'll explain everything you need and how an omnichannel communication platform can help you.
- [LINE Link: Using LINE Links to Connect with Customers [July 2023]](https://respond.io/blog/line-link): All you need to know about the LINE link, generating LINE links and using the LINE chat link. Learn how to connect LINE Official Account to respond.io.
- [A Guide to WhatsApp QR Code Generator](https://respond.io/blog/whatsapp-qr-code): WhatsApp QR code offers an easy way for customers to contact your business. Learn how to use the WhatsApp QR code generator for your business.
- [Facebook Comment Auto Reply: A How-To Guide [July 2023]](https://respond.io/blog/facebook-comment-auto-reply): Want to send a private message to the commenters over Facebook Messenger? Here's how to set up Facebook Comment Auto Reply for your Facebook Page.
- [Instagram DM Examples: 21 Instagram DM Templates to Use [July 2023]](https://respond.io/blog/instagram-dm-examples): Looking for Instagram DM examples for all kinds of business situations? Check out these Instagram direct message templates that you can use right away.
- [LINE Web Chat: How to Set Up LINE Widget for Website [July 2023]](https://respond.io/blog/line-web-chat): Want to integrate LINE web chat with your website? Here, we’ll detail what LINE widget is, how to set it up and how your business can beenfit from it.
- [Facebook Shop: How to Use Facebook Shops to Sell Online](https://respond.io/blog/facebook-shop): Do you want to sell on Facebook? In this article, you'll learn how to set up your Facebook Shop and how businesses use Facebook Shops to drive sales.
- [LINE Group Chat: How to Use LINE Groups [July 2023]](https://respond.io/blog/line-group): All you need to know about LINE Group Chat. How your business can use LINE Groups to message multiple customers at once with a LINE Official Account.
- [Facebook Messenger Push Notifications: A How-To Guide [July 2023]](https://respond.io/blog/facebook-messenger-push-notifications): Would you like to send Facebook Messenger notifications with high deliverability? Read this article to learn about Facebook Messenger push notifications.
- [How to Add WhatsApp button on Facebook Page [July 2023]](https://respond.io/blog/how-to-add-whatsapp-button-on-facebook-page): Want to know how to add WhatsApp button on Facebook page? Check out this article where we’ll share the benefits of doing so and steps to do it.
- [WhatsApp Broadcast Message Sample: 24 Templates to Use [July 2023]](https://respond.io/blog/whatsapp-broadcast-message-sample): Looking for an effective Whatsapp broadcast message sample? Check out these 24 templates to enhance your marketing strategy and engage your audience.
- [Chat Greeting Examples: 15 Live Chat Welcome Messages [July 2023]](https://respond.io/blog/live-chat-greeting-examples): Looking for live chat greeting examples for your website? We’ve prepared a list of live chat welcome message examples that you can for different use cases.
- [WhatsApp Quick Reply: A How-To Guide [July 2023]](https://respond.io/blog/whatsapp-quick-reply): All you need to know about WhatsApp quick reply. How to set up and send quick reply WhatsApp messages on WhatsApp Business App and respond.io with examples.
- [Instagram Business Chat: The Ultimate Guide [July 2023]](https://respond.io/blog/instagram-business-chat): Want to use Instagram Business Chat? Here's everything you should know about Instagram Business Account, its features and the types of Instagram inboxes.
- [Instagram Welcome Message Examples: 15 Templates to Use [July 2023]](https://respond.io/blog/instagram-welcome-message-examples): Looking for Instagram welcome message examples? We’ve got you. Here we’ve listed some ready-to-use examples for your business.
- [Viber Widget: How to Use Viber Web Chat for Business [July 2023]](https://respond.io/blog/viber-widget): Want to integrate Viber Widget with your website? Here, we’ll talk about what Viber Web Chat is, how it benefits your business and how to set it up.
- [WeChat Official Account: The Ultimate Guide [July 2023]](https://respond.io/blog/wechat-official-account): Looking to use WeChat Business? We'll teach you all about WeChat Official Account and show you how to create a WeChat Official Account.
- [How to Switch to Business Account on Instagram [July 2023]](https://respond.io/blog/how-to-switch-to-business-account-on-instagram): Want to know how to switch Personal Account to Business Account on Instagram? We’ll explain the benefits and how to switch to an Instagram Business Account.
- [WhatsApp Greeting Message: 6 Ways to Use It [July 2023]](https://respond.io/blog/whatsapp-greeting-message): First impressions are everything, so foolproof yours with a WhatsApp greeting message. Check out our WhatsApp Business greeting message example for ideas.
- [Customer Service Automation: An Automated Customer Service Guide](https://respond.io/blog/customer-service-automation): Wonder what customer service automation is and how to automate customer service? Read on to discover how automated customer service works.
- [LINE Customer Service: The LINE Customer Support Guide [July 2023]](https://respond.io/blog/line-customer-service): If your customers are LINE users, you can give them a lot of value by providing LINE customer service. Check our LINE customer support guide to learn how.
- [Viber Group: Learn How to Create Viber Groups for Business [July 2023]](https://respond.io/blog/viber-group): All you need to know about Viber Groups. Learn how to create a Viber Group and how to elevate your business communication with Viber and respond.io!
- [Instagram Direct Message Link: A How-to Guide to ig.me Link [July 2023]](https://respond.io/blog/instagram-direct-message-link): Want more customers to reach out to you? With an Instagram direct message (ig.me) link, make it easy for your customers to reach out to you with no hassle.
- [Telegram QR Code: How to Generate Telegram QR Code [July 2023]](https://respond.io/blog/telegram-qr-code): Want to learn how to generate Telegram QR code? We’ll show what QR code Telegram is, how to find and use it for your business efficiently.
- [WhatsApp Advertising Messages Sample: 8 Examples to Use [July 2023]](https://respond.io/blog/whatsapp-advertising-messages-sample): Need a one-stop reference for WhatsApp advertising messages? This is it. Here are 8 use cases with a ready-made WhatsApp advertising messages sample each.
- [Instant Messaging For Business: Your Best Options [June 2023]](https://respond.io/blog/instant-messaging-for-business): Want to enhance customer engagement and experience? Learn how you can do that and more with the instant messaging for business.
- [WhatsApp Broadcast vs Group: A Comparison For Business](https://respond.io/blog/whatsapp-broadcast-vs-group): How do you choose between WhatsApp Broadcast vs Group when sending messages to a large group of people? Learn the differences and the use cases for them.
- [May 2023 Updates: WhatsApp Business Migration, New Reports with Broadcast Analytics and More](https://respond.io/blog/may-2023-updates-whatsapp-business-migration-new-reports-with-broadcast-analytics-and-more): Respond.io rolled out a series of powerful updates in May 2023, including WhatsApp phone number migration to respond.io and a brand-new Reports Module with the long-awaited broadcast analytics. Get the scoop here!
- [WhatsApp Group: Everything You Need to Know [June 2023]](https://respond.io/blog/whatsapp-group): What are WhatsApp Groups? This article will cover how to edit WhatsApp Group Names, how WhatsApp Group Call works and how to delete WhatsApp Groups.
- [Respond.io is Now a WhatsApp Business Solution Provider](https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider): Respond.io has been elected a WhatsApp Business Solution Provider, offering unrivaled customer communication tools. Elevate your business with us now!
- [April 2023 Updates: Respond.io is a WhatsApp BSP, Phone Number Format Standardization and more](https://respond.io/blog/april-2023-updates-respond-io-is-a-whatsapp-partner-phone-number-and-email-address-format-standardization-and-more): Respond.io is now a WhatsApp BSP! Find out more in this newsletter, which also covers the platform's new email and phone number format standardization
- [WhatsApp Yellow Pages: The WhatsApp Business Directory](https://respond.io/blog/whatsapp-yellow-pages): Did you know WhatsApp is testing its own in-app WhatsApp Yellow Pages? We tell you everything about the new WhatsApp Business Directory in this article.
- [Quick Reply Instagram: 20 Best Examples [April 2023]](https://respond.io/blog/quick-reply-instagram-examples): Want to reply to Instagram DMs in an effective, time-efficient way? Here are the 20 best quick reply Instagram examples for your Instagram Business account.
- [WhatsApp Customer Service Platform: How to Use WhatsApp for Support [April 2023]](https://respond.io/blog/whatsapp-customer-service): Want to deliver 5-star customer service? Switch to the Whatsapp customer service platform today and learn how to use WhatsApp for customer support.
- [Alternatives MessageBird: MessageBird Alternatives for Large Businesses](https://respond.io/blog/alternatives-messagebird): Looking for alternatives to MessageBird or MessageBird alternatives? Explore a powerful messaging platform that is built for instant messaging channels.
- [WhatsApp Business Name: A WhatsApp Display Name Guide [April 2023]](https://respond.io/blog/whatsapp-business-name): Learn about WhatsApp Business name and what it is for. Find out how to get your WhatsApp Business display name officially approved.
- [WhatsApp Group Link: How to Share WhatsApp Group Link [April 2023]](https://respond.io/blog/whatsapp-group-link): Want to share WhatsApp group link to customers? In this article, we’ll share what a business WhatsApp group link is and how to create and share one.
- [Respond.io Officially Joins Google's Business Messages](https://respond.io/blog/respondio-officially-joins-googles-business-messages): Respond.io officially integrates with Google's Business Messages, helping businesses elevate customer experience and increase revenue growth.
- [Conversational Commerce: A Guide to Conversational Commerce Platform](https://respond.io/blog/conversational-commerce): Discover how businesses use conversational commerce to engage customers and boost sales, with help from respond.io's platform.
- [Messenger Code: A How-To Guide [March 2023]](https://respond.io/blog/facebook-messenger-code): Messenger Code helps drive traffic to Facebook Page. It no longer exists, but you can make a Messenger QR Code with our Facebook Messenger Code Generator.
- [SMS Marketing: A How-To Guide to SMS Broadcast [March 2023]](https://respond.io/blog/sms-marketing-sms-broadcast): Want to get started with SMS marketing? This guide is for you. We'll cover best practices & how to send SMS broadcast with SMS marketing software.
- [Viber QR Code: How to use QR code on Viber [Feb 2023]](https://respond.io/blog/viber-qr-code): Want to learn how to set up Viber QR code? In this article, we’ll show you all about QR code on Viber, how to create and use them effectively.
- [January 2023 Updates: Google Business Messages, Webhook Events and New Workflow Templates](https://respond.io/blog/january-2023-updates-google-business-messages-webhook-events-and-new-workflow-templates): Prominent releases this month include Google Business Messages as a new channel on respond.io, webhook events and new Workflow templates
- [How to Get Verified on Instagram: Instagram Blue Tick [July 2023]](https://respond.io/blog/how-to-get-verified-on-instagram): Want to know how to get verified on Instagram? Discover the benefits of the Instagram blue tick and apply for Instagram verification for your business.
- [WeChat CRM: How to Use a WeChat Integration [Dec 2023]](https://respond.io/blog/wechat-crm): Need a WeChat CRM to market, sell and support? This blog post will cover everything you need to know about getting a WeChat Integration for your CRM.
- [November 2022 Updates: Redesigned Contact Drawer and 15 New Platform Languages](https://respond.io/blog/november-2022-updates-redesigned-contact-drawer-and-15-new-platform-languages): Respond.io is becoming more accessible than ever. This update covers a more intuitive Contact Drawer and 15 new platform languages.
- [Messenger Group Chat: How to Create Group Chat in Messenger](https://respond.io/blog/facebook-messenger-group-chat): Want to create Facebook Messenger group chat for your business? Here, we’ll show you how to create group chat in messenger and the benefit of having one.
- [Respond.io Raises $7 Million in Series A Funding](https://respond.io/blog/respond-io-raises-7-million-in-series-a-funding): Respond.io closes its Series A with $7 million, led by Headline Asia. Find out how it plans to continue revolutionizing the business messaging world
- [Viber for Business: The Ultimate Guide to Viber Business [Feb 2024]](https://respond.io/blog/viber-for-business): Wondering how to use Viber for business and what business account types are available? This article tells you all you need to know about Viber Business.
- [Escalation Management: A Guide to Customer Escalation [June 2022]](https://respond.io/blog/escalation-management): Effective support escalation management helps your company improve customer satisfaction. Read the blog for tips to manage customer escalation successfully.
- [Telegram Auto Reply: How to Set It Up in 5 Steps [Jan 2024]](https://respond.io/blog/telegram-auto-reply): Want to increase customer satisfaction with Telegram auto reply? Learn how to set up auto reply Telegram bot and messages in 5 simple steps.
- [Facebook Business Manager ID: How to Find it [May 2022]](https://respond.io/blog/facebook-business-manager-id): Facebook Business Manager ID is important when giving BSPs access to your Facebook Business Manager. Read to find out how to find Facebook Business ID.
- [Viber Community: How to Use Viber Communities for Business](https://respond.io/blog/viber-community): Want to use Viber Community for your business? This article has everything you need on Viber Communities and ways you can use Viber Community for business.
- [March 2022 Release: New Shortcuts Feature and Website Chat Logged-in User ID and More](https://respond.io/blog/march-2022-release-new-shortcuts-feature-and-website-chat-logged-in-user-id): We've upgraded the Workflows Module with the new Shortcuts Feature. Plus, we've updated Vonage WhatsApp API to the new version and improved Website Chat.
- [WhatsApp Pay: Everything About WhatsApp Payment [Feb 2022]](https://respond.io/blog/whatsapp-pay-everything-about-whatsapp-payment): WhatsApp Pay makes transactions easy for businesses. Read our article to discover how to send & receive WhatsApp Payment in your WhatsApp Business Account.
- [Kakao for Business: The Ultimate Guide to KakaoTalk Channel](https://respond.io/blog/kakao-for-business): Using Kakao for Business means creating a KakaoTalk Channel. We'll show you how to set up a KakaoTalk Business Account and connect with a Korean audience.
- [Inbound Conversations: Convert Chats into Business Results](https://respond.io/blog/inbound-conversations): All Inbound conversations are opportunities to delight or convert customers. Read this article to learn how you can manage inbound messages with respond.io.
- [November 2021 Release: Workflows Module and Send Message Templates via Messages API](https://respond.io/blog/november-2021-release-workflows-module-and-send-message-templates-via-messages-api): Learn to build automated and customizable workflows for your business and send WhatsApp Message Template via Messages API with respond.io.
- [Instagram Business Account Multiple Users: A How To Guide [Oct 2021]](https://respond.io/blog/instagram-business-account-multiple-users): Want to have multiple agents managing Instagram DM inbox? We'll show you how to solve the Instagram Business Account Multiple Users problem with respond.io.
- [Most Popular Messaging Apps: Top Messaging Apps 2021](https://respond.io/blog/top-messaging-apps): Want to connect with your customers on the most popular messaging apps? Learn everything about the top messaging apps here.
- [August 2.0 2021 Release: Enterprise Plan & Limit Changes, WhatsApp API Feature Support Improvements and Messages Data Export](https://respond.io/blog/august-2021-release-2-enterprise-plan-and-limit-changes-whatsapp-api-feature-support-improvements-and-messages-data-export): This update reveals a new pricing plan & some platform limit changes. We’ve also made some WhatsApp API feature improvements & enabled message data export.
- [The August 2021 Release: IMAP/SMTP Integration, Website Chat Improvements & Import to Broadcast](https://respond.io/blog/august-2021-release-imapsmtp-integration-website-chat-improvements-and-import-to-broadcast): In this release, we've updated our features to include IMAP/SMTP Integration, Website Chat Improvements and Broadcast to Imported Contacts.
- [The July 2021 Release: Instagram Direct Message API & Reports 2.0](https://respond.io/blog/july-2021-release-instagram-messaging-api-reports-v2): This release is all about Instagram Message API & Reports 2.0. We've also enabled syncing Message Templates & WABA Profiles from 360dialog to respond.io.
- [Telegram Channels: Everything You Need To Know](https://respond.io/blog/telegram-channels): Want to use Telegram for your business? Learn what are Telegram Channels, how Telegram Channel works & how to create a t.me Telegram Link.
- [What is Google My Business? [Aug 2020]](https://respond.io/blog/what-is-google-my-business): Learn How to Create a Google My Business profile, How A GMB Profile Appears on Google Search & Google Maps, and the Benefits & History of Google My Business
- [The Ultimate Guide to Apple Business Chat](https://respond.io/blog/apple-business-chat): Did you know there is a special chat support channel for Apple users? It's called Apple Business Chat. This post has everything you need to know.
- [Best Telegram Bot List: 11 Telegram Bots You Should Be Using [July 2023]](https://respond.io/blog/best-telegram-bots-list): So you’ve entered the world of Telegram. Perhaps you’re curious how to use Bots on Telegram? In the post, we’ll share the best telegram bot list.
- [The June 2020 Release - Android & iOS Apps](https://respond.io/blog/the-june-2020-release-android-ios-apps): Whoosh, this year is going by in a flash, it’s already June! Hard to believe half the year has gone by already. It’s summer and we’ll all be spending more time outside - even if it’s just in our local park, so we’re making it easier to answer messages on the go with Android & iOS apps.
- [Ultimate Guide to Instant Messaging for Business](https://respond.io/blog/ultimate-guide-to-instant-messaging-for-business): Ever wanted to adopt instant messaging for business but don't know where to start? This is the guide will teach you lead generation, marketing & support.
- [Rocketbots is Now Respond.io](https://respond.io/blog/rocketbots-is-now-respond-io): Respond.io enables brands to respond to business messages quickly and efficiently, no matter the channel.
- [The February 2020 - Messages API & MessageBird WhatsApp](https://respond.io/blog/the-february-2020-messages-api-messagebird-whatsapp): This release is all about Messages API & MessageBird WhatsApp Integration. But be sure to read the bits and bobs for upcoming deprecations.
- [What is RCS Messaging](https://respond.io/blog/what-is-rcs-messaging): What is RCS Messaging? Does RCS replace SMS? Is RCS Messaging for Business? Is RCS the next big thing in messaging or just another footnote in history.
- [The August 2019 Release - Twilio SMS & WhatsApp Broadcasts + Contact Imports](https://respond.io/blog/whatsapp-broadcast-twilio-sms-broadcast-and-contact-imports): This release we've enables WhatsApp Broadcasts, Twilio SMS Broadcasts, Twilio SMS imports & more.
- [How To Migrate From LINE@ To LINE Official Account (LINE OA)](https://respond.io/blog/migrate-from-line-at-to-line-official-account): Have you been asked to migrate to a LINE Official Account. This guide will help you migrate from Line@ to a LINE OA.
- [What is Dark Social & Dark Traffic? [June 2019]](https://respond.io/blog/dark-social-dark-traffic): Google Analytics claims to speak the truth but where does direct traffic come from? To understand, we're diving into the world of Dark Social & Dark Traffic
- [Chat Automation: How To Get Started](https://respond.io/blog/chat-automation): Your guide to save costs & delight customers with the right level of chat automation. We'll use onboarding rules & Snippets to automate canned responses.
- [How We Generated 4240 Facebook Messenger Leads for $400](https://respond.io/blog/facebook-messenger-leads): We never tried Facebook Click to Messenger ads before, we had a few days and a small budget. The costs of Facebook Messenger Leads astonished everyone...
- [6 Ways Companies Do WeChat Advertising With WeChat Official Accounts](https://respond.io/blog/how-companies-do-wechat-advertising): Have you been struggling to unlock the mysteries of WeChat Official Accounts & WeChat advertising. Why not copy someone who is already doing it right?
- [How To Build a Chatbot with Dialogflow - Dialogflow Tutorial](https://respond.io/blog/dialogflow-tutorial): Ever thought about building a chatbot for your small business but thought it was too hard? This Dialogflow Tutorial will give you what you need to know.
- [12 Ways Companies Do Facebook Messenger Marketing](https://respond.io/blog/how-companies-do-messenger-marketing-and-support): If you're reading this you're probably curious about building your own Facebook Messenger marketing campaign. We've got several great examples for you to emulate.
- [Rocketbots Recognized by FinancesOnline as Outstanding Customer Support Software](https://respond.io/blog/press-rocketbots-recognized-by-financesonline-as-outstanding-customer-support-software): Rocketbots is disrupting the customer support software industry by introducing AI automation that requires no extra setup or cost
- [Facebook App Approval Process for Bots & How to Skip it](https://respond.io/blog/skip-facebook-bot-verification): The Facebook App Approval process for chatbots is a daunting task. We’ll describe how you can navigate the review process.
- [Facebook Customer Chat: How to Use it with Google Tag Manager](https://respond.io/blog/facebook-customer-chat-gtm): Facebook Customer Chat isn't very friendly with GTM or Wordpress, so we'll show you how to make it work. Free and Easy to Use Customer Chat Embedding.
- [Alibaba Awards Rocketbots’ CEO Gerardo Salandra MVP in Global Awards Announcement](https://respond.io/blog/press-alibaba-awards-rocketbots-ceo-gerardo-salandra-mvp-in-global-awards-announcement): The Alibaba Cloud MVP Award puts Rocketbots at the forefront of Alibaba’s technology ecosystem
- [Rocketbots CEO Speaks at the Innovation Summit by The Economist](https://respond.io/blog/rocketbots-ceo-speaks-at-the-innovation-summit-by-the-economist): Rocketbots CEO Gerardo Salandra spoke at the Innovation Summit September 7th, hosted by The Economist
- [Rocketbots CEO Leads Panel at the World AI Show Singapore 2018](https://respond.io/blog/press-respond-ceo-leads-panel-at-the-world-ai-show-singapore-2018): Gerardo was joined by a Hong Kong Science and Technology Park leader, and Singapore Startup Accelerator mentor to discuss AI and it’s role in a multitude of scenarios
- [All-in-One Messengers You Should Start Using Today](https://respond.io/blog/5-best-all-in-one-messengers): Before all-in-one messengers came along, we are all doing it the same way: go for Whatsapp, Skype and Telegram to check personal texts from family and friends; then head to Gtalk, Facebook Messenger, HipChat and a bunch...
- [Hangouts vs Messenger – How should you be Communicating?](https://respond.io/blog/hangouts-vs-messenger-how-should-you-be-communicating): Facebook Messenger and Google Hangout are both taking over how we communicate, but as with anything in life, choosing which platform is right for you is never going to take a ‘one-size-fits-all’ approach!
- [Rocketbots Raises Seed Round for 2018 to Kick Off Its New SaaS AI Chatbot Platform](https://respond.io/blog/press-rocketbots-raises-seed-round-for-2018-to-kick-off-its-new-saas-ai-chatbot-platform): Rocketbots, a Hong Kong-based Artificial Intelligence Chatbot company has recently closed their Seed Round for an undisclosed amount to help kick off it’s newest products to a rapidly-growing market.
- [Rocketbots partners with Hong Kong CityU to bring AI to university students](https://respond.io/blog/press-rocketbots-partners-with-hong-kong-cityu-to-bring-ai-to-university-students): Rocketbots continues to host events just like this across Hong Kong every month after the release of the new Rocketbots Academy
- [Rocketbots Winner at International Seedstars competition](https://respond.io/blog/press-rocketbots-winner-at-international-seedstars-competition): Rocketbots was selected to one of the top 8 startups in Hong Kong to attend Seedstars
- [Hong Kong startup Rocketbots selected among hundreds for Rise](https://respond.io/blog/press-hong-kong-startup-rocketbots-selected-among-hundreds-for-rise): Rocketbots was selected to pitch to its peers about it’s new SaaS freemium model in hopes of taking top spot at the annual 2017 Rise competition.

## Author

- [All Articles By Susan Swier | Respond.io](https://respond.io/author/susan-swier): See all articles written by Susan Swier on the respond.io blog.
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- [All Articles By Román Filgueira | Respond.io](https://respond.io/author/roman-filgueira): See all articles written by Román Filgueira on the respond.io blog.
- [All Articles By Ryan Tan | Respond.io](https://respond.io/author/ryan-tan): See all articles written by Ryan Tan on the respond.io blog.
- [All Articles By Benjamin Steve Richard | Respond.io](https://respond.io/author/benjamin-steve-richard): See all articles written by Benjamin Steve Richard on the respond.io blog.
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- [All Articles By Kevin Wong | Respond.io](https://respond.io/author/kevin-wong): See all articles written by Kevin Wong on the respond.io blog.
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- [All Articles By George Wong | Respond.io](https://respond.io/author/george-wong): See all articles written by George Wong on the respond.io blog.

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## Category

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- [All Articles About Instant Messaging 💬 | Respond.io](https://respond.io/category/instant-messaging): See all articles with the Instant Messaging 💬 category on the respond.io blog.
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- [All Articles About Messaging App Campaigns 🚀 | Respond.io](https://respond.io/category/messaging-app-campaigns): See all articles with the Messaging App Campaigns 🚀 category on the respond.io blog.