# Respond.io | #1 AI-Powered Customer Conversation Management Software

> Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Resources

- [Learning Center - Tutorials, Best Practices & How-Tos](https://respond.io/learn): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Respond.io in the news](https://respond.io/press): Respond.io in the news
- [About Us | #1 Business Messaging Platform for All Channels](https://respond.io/about): Respond.io make chats between businesses and customers as easy as chats between friends; We are making customer communication simple, engaging & fruitful.
- [Pricing | Plans Built to Scale Your Business](https://respond.io/pricing): Use our CRM for FREE until your business is ready to secure the hearts of all your customers with our scalable pricing options.
- [Automate Customer Surveys to Improve Sales & Brand Loyalty](https://respond.io/surveys): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Contact Us | Respond.io](https://respond.io/contact): Want to get in touch? We’d love to hear from you. Here’s how you can reach us…
- [Careers - Be Part of a Powerful Messaging Movement](https://respond.io/careers): Careers
- [Referral](https://respond.io/referral): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Partner Program | Become a respond.io Partner](https://respond.io/reseller): Become a Partner of the respond.io customer communication management software! Earn up to 40% margins selling respond.io to your clients.
- [Security | Enterprise-level Security and Data Privacy with Respond.io](https://respond.io/security): https://cdn.prod.website-files.com/6030eb20edb26744961d31ee/637c97e53b83de23c7743723_Website-thumbnail.png
- [Customer Stories - Real-Life Case Studies by Industry & Use Case](https://respond.io/customers): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Team Inbox](https://respond.io/team-inbox): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [WhatsApp CRM integration? You’re looking at it](https://respond.io/whatsapp-crm): Connect WhatsApp with your CRM with respond.io. Capture leads, manage chats and close deals all in one place with the ultimate WhatsApp CRM integration.
- [Integrations | Connect to the Most Popular Messaging Apps & Web Tools](https://respond.io/integrations): Live Chat, Facebook, Wechat, Kik, Line, Viber, Telegram, Whatsapp, WebChat, Twilio, Facebook Workplace, Slack, Wechat Work, Dialogflow, Wit.ai, & Chatbase.
- [Subprocessors | Respond.io](https://respond.io/subprocessors): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.
- [Cookie Policy | Respond.io](https://respond.io/cookie-policy): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.
- [24/7 Automated Meeting Booking – Never Miss a Hot Lead](https://respond.io/book-a-meeting): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Privacy Policy & GDPR | Respond.io](https://respond.io/privacy-policy): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.
- [Retain Customers Easily – Automated Broadcasts & Follow-ups](https://respond.io/retain-customers): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Terms of Service | Respond.io](https://respond.io/terms-of-service): Rocketbots Limited ("Respond.io", “Rocketbots”, “we”, “us”, or “our”) provides a Software as a Service (SaaS) based “Conversation Cloud”...
- [Partner Directory – Connect with Verified Messaging Experts](https://respond.io/partner-directory): Partner Directory
- [Transform Customer Conversations with Respond AI](https://respond.io/response-automation): Revolutionize customer engagement with Respond AI: Instant, accurate replies and round-the-clock availability. Market and sell better with AI.
- [WhatsApp API for Business: Cost, Features & Setup](https://respond.io/whatsapp-business-api): Learn how to to scale WhatsApp calls and chats with automation, integrations and analytics that power visibility and growth
- [Send WhatsApp Bulk Messages: How-to, Costs & FAQs](https://respond.io/whatsapp-bulk-message): Send compliant WhatsApp broadcasts at scale. Automate campaigns, avoid extra fees and get real-time analytics with an official WhatsApp partner.
- [Conversational Support - One Platform for All Customer Chats](https://respond.io/conversational-support): Respond.io is a business messaging platform that connects contacts from Email, Whatsapp, Social Media, Website widget in one place.
- [Send Renewal Reminders](https://respond.io/send-renewal-reminders): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [WhatsApp Link Generator: Create WhatsApp Link for Free with respond.io](https://respond.io/whatsapp-link-generator): Want customers to start a WhatsApp conversation with you? Create a WhatsApp link now with respond.io’s free WhatsApp Link Generator!
- [Data Processing Agreement | Respond.io](https://respond.io/data-processing-agreement): Read our privacy policy to understand what information we collect at Respond.io (a product of Rocketbots Limited), how we use it, and what choices you have.
- [Referral | Terms and Conditions](https://respond.io/referral-terms-conditions): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Free WhatsApp QR Code Generator: 3 Easy Steps to Create One!](https://respond.io/whatsapp-qr-code-generator): How to generate WhatsApp QR code: step 1: enter your WhatsApp phone number with country code, step 2: enter a pre-filled message, step 3: export your QR code.
- [WhatsApp Business Messaging API Pricing Calculator](https://respond.io/whatsapp-pricing-calculator): Calculate your Whatsapp API cost using respond.io free WhatsApp API Pricing Calculator and estimate your monthly spend for your business
- [WhatsApp Business Calling API Pricing Calculator](https://respond.io/whatsapp-api-calling-pricing): Calculate your Whatsapp API cost using respond.io free WhatsApp API Pricing Calculator and estimate your monthly spend for your business
- [WhatsApp Business Calling API: Pricing, Use Cases & FAQs](https://respond.io/whatsapp-business-calling-api): Discover how WhatsApp Business Calling API helps you close deals faster with respond.io. Learn how it works, how much it costs, use cases and common questions
- [Send Promotions and Newsletters](https://respond.io/send-promotions-and-newsletters): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [WhatsApp Business Multiple Users: Manage Your Team at Scale](https://respond.io/whatsapp-business-multiple-users): Integrate CRMs, automate workflows and manage role-based access in a WhatsApp multi-agent team inbox for marketing, sales and support
- [Use WhatsApp Business App and WhatsApp API with One Number](https://respond.io/whatsapp-business-app-whatsapp-api-same-number): Connect WhatsApp Business API to respond.io without giving up your WhatsApp Business App, using the same number.

## Leads

- [Convert Leads](https://respond.io/convert-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Leads](https://respond.io/capture-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Lead Distribution](https://respond.io/lead-distribution): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Lead Qualification](https://respond.io/lead-qualification): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture TikTok Leads](https://respond.io/capture-tiktok-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Website Leads](https://respond.io/capture-website-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Offline Leads](https://respond.io/capture-offline-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Facebook Leads](https://respond.io/capture-facebook-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Leads from Ads](https://respond.io/capture-leads-from-ads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.
- [Capture Instagram Leads](https://respond.io/capture-instagram-leads): Capture leads, automate chats and converse to convert across WhatsApp, email, social media with the top AI-powered customer conversation management software.

## Industry

- [Travel Agency Chat Solution – Convert Inquiries to Bookings Faster](https://respond.io/industry/travel): Boost tourism and hospitality marketing by engaging prospects and customers in online chats throughout the funnel.
- [Retail marketing automation](https://respond.io/industry/retail): Boost your retail marketing and retail customer experience by engaging prospects and customers in online chats throughout the funnel.
- [Marketing automation for Jewelers](https://respond.io/industry/jewelry): Boost your jewelry marketing and luxury customer experience by engaging prospects and customers in online chats throughout the funnel.
- [Education Marketing and School Marketing](https://respond.io/industry/education): Enhance your education marketing and school marketing with respond.io. Engage prospective students, manage parent-teacher communication, and boost student recruitment.
- [Furniture Marketing and Sales](https://respond.io/industry/furniture): Elevate your furniture marketing with instant messaging. Capture more leads, turn them into sales, and retain customers effortlessly.
- [One Platform for Automotive Marketing, Sales & Customer Chat](https://respond.io/industry/automotive): Rev up car and parts sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [Beauty and Medical Marketing Over Chat](https://respond.io/industry/healthcare): Boost patient engagement and satisfaction with respond.io. Simplify medical marketing, patient scheduling, and communication using our secure platform
- [Electronics Sales and Marketing](https://respond.io/industry/electronics): Supercharge your electronics sales with instant messaging. Capture prospective buyers, turn chats into purchases, and strengthen customer retention.
- [Dedicated Dental Chat Solution – Boost Appointments & Sales](https://respond.io/industry/dental-clinic): Amplify dentist marketing outcomes with respond.io, your dedicated platform to put smiles on patients
- [Upgrade Your Beauty Marketing Through Respond.io](https://respond.io/industry/beauty-center): Boost customer engagement and satisfaction with respond.io. Simplify beauty marketing, appointment scheduling and communication using our secure platform.
- [Dealership Chat Solutions – Boost Leads & Accelerate Sales](https://respond.io/industry/car-dealership): Rev up car and parts sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [Medical Clinic Marketing Over Chat](https://respond.io/industry/medical-clinic): Make medical clinic marketing easy through respond.io. Better patient outcomes start with greater engagement.
- [Sports and Fitness Marketing and Sales](https://respond.io/industry/sports-fitness): Engage prospects, simplify communication with members and boost sign-ups with respond.io. Market and sell your training programs with ease.
- [Marketing automation for fashion](https://respond.io/industry/fashion-apparel): Learn how to increase sales in a retail clothing store by engaging prospects and customers in online chats throughout the funnel.
- [Tuition course marketing and exam prep marketing](https://respond.io/industry/academic-tutoring): Enhance your tuition course marketing and exam prep marketing with respond.io. Engage prospective students, manage parent-teacher communication, and boost student recruitment.
- [Are You An Auto Part Retailer? Boost Your Business With Respond.io](https://respond.io/industry/auto-part-retailer): Accelerate auto parts and accessories sales through with respond.io's chat solutions. Capture more leads, shorten sales cycles, and provide personalized support.
- [Professional services marketing and sales](https://respond.io/industry/professional-services): Enhance your professional services marketing and sales efforts with online chat. Convert inquiries into loyal clients, driving results across all channels.
- [Boost Afterschool Program Sign Ups With Respond.io](https://respond.io/industry/afterschool-activities): Speed up student enrollment with respond.io by boosting conversions, and optimizing communication and processes
- [Videography and photography marketing and sales](https://respond.io/industry/photography-videography): Elevate your videography photography marketing and sales with instant messaging, engaging prospects and clients throughout the funnel.
- [Marketing for Travel Agents](https://respond.io/industry/travel-agency-tour-operator): Boost your travel agency marketing by engaging prospects and customers in online chats throughout the funnel.
- [Home Cleaning Services Management and Maid Services](https://respond.io/industry/home-cleaning-maid-services): Optimize your housekeeping management and cleaning services management with instant messaging. Capture leads, convert prospects, retain clients and scale operations.

## Alternatives

- [Respond.io Alternatives - See how Respond.io compares to the rest](https://respond.io/alternatives): Considering switching to Respond.io? You're probably trying to figure out whether it will be the right decision for you. Find out how Respond.io compares to others.
- [Wati Alternative: Grow Your Business on Every Channel](https://respond.io/alternatives/wati): Choose a Wati alternative to go beyond WhatsApp and Instagram. Automate and manage leads and customers at scale with respond.io.
- [Trengo Alternative with Transparent Pricing & All-in-1 Chat Solution](https://respond.io/alternatives/trengo): Get a Trengo alternative that scales with your business. Unlock ROI and take advantage of mature automation with no surprise fees or price hikes.
- [Manychat Alternative: Switch to a Platform with Real Live Support](https://respond.io/alternatives/manychat): Respond.io is the Manychat alternative with advanced automation, true omnichannel capabilities and high-quality live support to scale your business with confidence.
- [Reliable Sleekflow Alternative - No Downtime or Price Hikes](https://respond.io/alternatives/sleekflow): Respond.io is the Sleekflow alternative that growing brands trust for fast and reliable AI, automation and integrations with WhatsApp, TikTok, VoIP and more

## Blog

- [Blogs](https://respond.io/blog): Learn about all messaging apps and how your business can leverage their unique audiences. Tips and tricks to leverage Whatsapp, Facebook Messenger, etc.
- [LINE CRM: How to Integrate LINE with a CRM on respond.io](https://respond.io/blog/line-crm): Looking for a LINE CRM? This blog is for you! We'll cover everything you should know about getting a CRM LINE integration before investing in one.
- [LINE Link: Using LINE Links to Connect with Customers](https://respond.io/blog/line-link): All you need to know about the LINE link, generating LINE links and using the LINE chat link. Learn how to connect LINE Official Account to respond.io.
- [TikTok Ads: Harness TikTok Messaging Ads to Boost Sales](https://respond.io/blog/tiktok-ads): Create more opportinities with TikTok Messaging Ads to capture more leads and turn them into paying customers. Converse to gain more sales.
- [TikTok CRM: How to Set it Up in 4 Steps, Use Cases Included](https://respond.io/blog/tiktok-crm): Learn how to set up TikTok CRM in four steps and discover key use cases to improve marketing, sales and customer engagement. Integrate TikTok with your CRM to streamline lead management, automate responses and boost conversions.
- [Introducing Respond 3.0: A User-Centric, Beautiful Leap Forward](https://respond.io/blog/respond-30): The best just got better. Respond 3.0 is on the way and it promises to make your experience of using respond.io better than ever.
- [Respond AI: A Gateway to Conversational Excellence](https://respond.io/blog/respond-ai): Is it possible to save time and costs while delivering great customer experiences? Respond AI makes the business dream come true. Discover how.
- [LINE Sales: How to Sell on LINE to Improve Your Sales](https://respond.io/blog/line-sales): Everything you need to know about LINE Sales and how to sell on LINE. Increase your business sales by selling on LINE with respond.io.
- [Viber Link Generator: How to Get Viber Links for Your Business](https://respond.io/blog/viber-link): All you need to know about the Viber links. Use respond.io's Viber link generator for your business and get a link for customers to contact you easily!
- [LINE Group Chat: Use LINE Groups to Chat with Multiple Customers at Once](https://respond.io/blog/line-group): All you need to know about LINE Group Chat. How your business can use LINE Groups to message multiple customers at once with a LINE Official Account.
- [WeChat CRM: Integrating WeChat with a CRM on respond.io](https://respond.io/blog/wechat-crm): Need a WeChat CRM to market, sell and support? This blog post will cover everything you need to know about getting a WeChat Integration for your CRM.
- [Viber Sales: A Comprehensive Guide to Sales With Viber](https://respond.io/blog/viber-sales): Everything you need to know about Viber Sales and sales for Viber. Learn how to use Viber Chatbot with respond.io to increase your sales.
- [Viber Group: Learn How to Create Viber Groups for Business](https://respond.io/blog/viber-group): All you need to know about Viber Groups. Learn how to create a Viber Group and how to elevate your business communication with Viber and respond.io!
- [Generate Leads and Boost Sales with WhatsApp Ads: A Practical Guide to WhatsApp Advertising](https://respond.io/blog/whatsapp-ads): Looking to generate more leads using WhatsApp ads?Learn how to create WhatsApp ads and how to manage conversations at scale using advanced features like AI and automation.
- [WhatsApp CRM Integration in 3 Steps: Your Ultimate Guide](https://respond.io/blog/whatsapp-crm): Need a WhatsApp CRM to send and reply to WhatsApp messages? Set up a CRM WhatsApp with respond.io to ensure WhatsApp messages get to the right team member.
- [How to Capture Retail Leads & Drive Sales via Retail Marketing](https://respond.io/blog/retail-leads): Looking to boost your retail leads and convert them faster? Engage prospects in a chat to keep interest high and get them into stores.
- [LINE QR Code: How to Generate QR Code on LINE](https://respond.io/blog/line-qr-code): In this article, we'll demonstrate how LINE QR codes work. LINE QR code allows you to add contacts with ease. Find out what QR code on LINE is, how to generate one and where to display the QR code.
- [Lead Capture to Boost Your Opportunities for Conversion [July 2024]](https://respond.io/blog/lead-capture): Increase your lead generating capabilities through conversations to boost your opportunities for conversion
- [Telegram CRM: Integrating a CRM with Telegram on respond.io](https://respond.io/blog/telegram-crm): Looking for a Telegram CRM? This blog post is for you! We'll cover everything you need to know before investing in a CRM Telegram integration.
- [Facebook Payment: How Does Facebook Pay Work?](https://respond.io/blog/facebook-pay): Facebook payment is Meta's solution to process transactions on Facebook, Messenger and Instagram. But, how does Facebook Pay Work? Read this article to find out.
- [Business SMS: The Ultimate Guide](https://respond.io/blog/business-sms): Looking to use SMS for business to either message your existing customers or attract new ones? You’re probably wondering how to set up a text messaging service for your business. In this article, we’ll demystify business SMS and explain how to get an SMS number, how to messages your existing customers as well as how to find new ones.
- [Ask a Question: A How-To Guide](https://respond.io/blog/question-bot): Looking to use a question bot to collect customers’ information? Ask them open-ended or specific questions with Workflows!
- [Viber Widget: How to Use Viber Web Chat for Business](https://respond.io/blog/viber-widget): Adding a Viber widget to your website encourages customers to reach out to your business. Here, we'll take you through what Viber web chat is, how to set it up and the benefits of using it.
- [WhatsApp Shop: Shorten the Sales Cycle on WhatsApp](https://respond.io/blog/whatsapp-shop): WhatsApp Shop can revolutionize your ecommerce strategy. Read this article to learn how to maximize the benefits of WhatsApp Shop for your business.
- [Viber Support: Using Viber As a Customer Support Channel](https://respond.io/blog/viber-support): Do you want to provide Viber support to your customers? You’ve come to the right place! This blog post will provide everything you need to know to get started on Viber.
- [Instagram CRM: A How-to Guide to CRM for Instagram](https://respond.io/blog/instagram-crm): Looking for an Instagram CRM or a CRM for Instagram? This blog is for you! We'll explain everything you need to know to start using a CRM Instagram.
- [LINE Business: The Ultimate Guide to LINE Official Account](https://respond.io/blog/line-business): If you’re looking to create a business presence in countries like Japan, Taiwan and Thailand, you can use LINE for business to message your customers. This article will explain LINE Business Accounts pricing, how to create a LINE Official Account, as well as best practices for getting your customers as contacts and messaging them.
- [LINE Web Chat: A Guide to Setting Up LINE Widget for Website](https://respond.io/blog/line-web-chat): Want to learn more about how to use LINE web chat for your business? We've listed down all the details here, from the benefit of using LINE widget to automating responses with respond.io's Workflows.
- [Facebook Shop: How to Use Facebook Shops to Sell Online](https://respond.io/blog/facebook-shop): Do you want to sell on Facebook? In this article, you'll learn how to set up your Facebook Shop and how businesses use Facebook Shops to drive sales.
- [Viber QR Code: How to Use QR code on Viber](https://respond.io/blog/viber-qr-code): Want to learn how to generate your own Viber QR code? In this article, you'll learn what Viber QR code is, how to generate it and how you can use it for your business effectively.
- [AI Sales Agent Tips to Enhance CX and Convert Faster](https://respond.io/blog/ai-sales-agent): These AI sales agent tips show you how to use AI not just as a chatbot, but to automate your entire sales funnel from lead qualification to bookings.
- [WhatsApp Hotel: A Guide to WhatsApp Business For Hotels](https://respond.io/blog/whatsapp-hotel): Are you in the hospitality industry looking to improve communication with guests and other stakeholders? Read more to learn how you can use WhatsApp for hotels.
- [TikTok Chatbot: How to Set it Up in 5 Steps and Use Cases](https://respond.io/blog/tiktok-chatbot): Learn how you can connect a chatbot to TikTok and and its benefits to take your business to the next level.
- [WhatsApp Blast: 3 Easy Steps, Best Practices & Case Studies](https://respond.io/blog/whatsapp-blast): Take advantage of WhatsApp blast messages to maximize your reach to customers in a cost-effective way.
- [Messenger Link: How To Get Facebook Messenger Link](https://respond.io/blog/messenger-link): Here's all you need to know about Facebook messenger link. Plus, we'll show you how to get messenger link with respond.io link generator.
- [WhatsApp Sales: How to Sell on WhatsApp](https://respond.io/blog/whatsapp-sales): Want to use WhatsApp for sales? Read the article to learn the fundamentals of WhatsApp sales and tips to sell on WhatsApp.
- [LINE Broadcast: How to Broadcast LINE Messages](https://respond.io/blog/line-broadcast): Everything you need to know about LINE Broadcast and how to send a LINE broadcast message. Reach your customers with LINE Official Account.
- [How to Merge Contacts: A Complete Guide](https://respond.io/blog/merge-contacts): Struggling to handle duplicate Contacts? Here's all you need to know about Contact Merge, a handy tool that consolidates Contacts and their Conversations across Channels.
- [What Is A WhatsApp Group?](https://respond.io/blog/whatsapp-group): WhatsApp Group Chat is a popular WhatsApp feature that lets you connect with a group of people. In this article, we’ll cover what is a WhatsApp Group and what are WhatsApp Groups used for. Plus, you’ll learn how to create WhatsApp Group and how to join a WhatsApp Group.
- [WhatsApp Opt In: Getting Customers to Opt In WhatsApp](https://respond.io/blog/whatsapp-opt-in): All you need to know about WhatsApp opt in. Find out how to get customers to opt in WhatsApp, earn their consent and send them messages via WhatsApp API.
- [TikTok Ads Cost Breakdown: How to Achieve High ROI](https://respond.io/blog/tiktok-ads-cost): More and more brands are using TikTok every day, but understanding the TikTok Ads cost is essential to guarantee a good ROI. Read this guide to know more.
- [Messenger Sales: A How-to Guide to Sales Messenger](https://respond.io/blog/messenger-sales): If your customers are on Facebook Messenger, it's your lucky day. In this blog post, we'll show you how to elevate your Messenger sales to the next level.
- [What Are Telegram Groups](https://respond.io/blog/telegram-groups): Using Telegram for Business doesn't require any additional software because of the power of Telegram Group. In this article, we'll cover what is Telegram Group and what are Telegram Groups used for. You’ll also learn how to create Telegram Groups, add new members to Telegram Groups using a Telegram Group invite link, and use Telegram Group features.
- [Viber Marketing: Drive Growth Through Messaging](https://respond.io/blog/viber-marketing): Learn how you can enhance your sales and growth with Viber Marketing by using QR codes, bulk messages and ads.
- [SMS vs WhatsApp: A Comparison for Business](https://respond.io/blog/sms-vs-whatsapp): Learn which messaging app is right for you and your communication needs. Discover the pros and cons of SMS vs WhatsApp in our comprehensive guide.
- [Social Commerce Platform: A Guide for Businesses](https://respond.io/blog/social-commerce): Businesses are using social commerce platforms to boost online sales. How? Read this article to learn everything you need to get started with social commerce.
- [Spam Management: Clear Your Inbox Clutter](https://respond.io/blog/spam-management): Dealing with spam can waste your time and prevent you from helping customers in a timely manner. Learn about the spam management strategies that can help you improve productivity.
- [WhatsApp Widget for Website: A Guide to WhatsApp Chat Widget](https://respond.io/blog/whatsapp-widget): Boost customer engagement on your website with a WhatsApp widget. Learn how to set up a WhatsApp chat widget to maximize sales and customer support.
- [LINE Auto Reply: How to Set Up Auto Reply LINE](https://respond.io/blog/line-auto-reply): Want to learn how to set up LINE auto reply for your business? Here, we’ll explain what auto reply LINE is, its benefits, how to set one up and sample messages that you can use.
- [Pre Chat Survey: How to Create a Pre Chat Form](https://respond.io/blog/pre-chat-survey): A pre chat form is one of the simplest ways to make support conversations more efficient. Learn how to create your own pre chat survey in this blog post.
- [How to Use Viber Community for Business](https://respond.io/blog/viber-community): Want to use Viber Community for your business? This article has everything you need to know about Viber Communities and ways you can use Viber Community for your business.
- [Chat Automation: How To Get Started](https://respond.io/blog/chat-automation): Have you been thinking about automating your customer chats but don't know where to start. Here is a 5 step strategy that will get you where you need to go.
- [Unlock Growth Potential with a Wati Alternative for Businesses Using Multiple Channels](https://respond.io/blog/wati-alternative): Looking for Wati Alternatives? Explore how respond.io is the best Wati alternative with its omnichannel capabilities, advanced automation features and more!
- [How to Create a WhatsApp Chatbot: 3 Use Cases (+Examples)](https://respond.io/blog/whatsapp-chatbot): Learn how you can create a WhatsApp chatbot to automate various parts of the customer journey
- [All You Need to Know about Secure Messaging](https://respond.io/blog/secure-messaging): Protect yourself and your customers with a proactive security approach. Learn about data security, best practices, and choosing a secure messaging platform.
- [Facebook Support: How to Contact Facebook for Help](https://respond.io/blog/facebook-support): Need help from Facebook? Read this article to learn more about Facebook Support. In this blog post, we’ll be answering questions like why you need Facebook Support, and how to contact Facebook Support team. Plus, you will learn the dos and don’ts when contacting Facebook Support.
- [WhatsApp Webchat: How to Use WhatsApp Integration with Website [Jan 2024]](https://respond.io/blog/whatsapp-webchat): WhatsApp webchat is a handy way to turn your website visitors into WhatsApp contacts. Learn how to use WhatsApp Integration with website for different use cases.
- [How to Use Telegram for Customer Support](https://respond.io/blog/telegram-support): Want to use Telegram for customer support? This blog covers the benefits of Telegram customer support and ways to enhance your Telegram support with respond.io.
- [Instagram Widget for Website: A Guide to Using Instagram Web Chat for Business](https://respond.io/blog/instagram-widget): Want to add Instagram widget on your website? Here, we'll show you what an Instagram widget is, how to set it up, its benefits and finally, how to incorporate automation into your Instagram webchat with respond.io.
- [Viber Auto Reply: How to Set Auto Reply in Viber](https://respond.io/blog/viber-auto-reply): Viber auto reply allows you to set up automated messages to communicate to your customers when you're not around. Here, we'll explain what Viber auto reply is and how to set it up. Plus, we've also compiled a list of auto reply message samples for you!
- [WhatsApp QR Code: How to Get Customers To Talk To You](https://respond.io/blog/whatsapp-qr-code): Everything you need to know about the WhatsApp QR Code. How to generate WhatsApp QR codes for businesses.
- [Telegram QR Code: How to Generate Telegram QR Code](https://respond.io/blog/telegram-qr-code): Interested to find out more about Telegram QR codes and how you can use them for your business? In this article, we’ll explain what Telegram QR is, how to generate them and where to use Telegram QR codes for your business.
- [WhatsApp Business: WhatsApp Business Accounts Overview](https://respond.io/blog/whatsapp-business): This article covers everything about Business WhatsApp including the types of WhatsApp Business Accounts, WhatsApp Business Features plus its limitations and pricing to help you get started.
- [Kommo vs Manychat vs Respond.io: Which is the Best Messaging Platform?](https://respond.io/blog/kommo-vs-manychat): Kommo vs Manychat vs Respond.io: Compare features, pricing, and support to find the best messaging platform for your business needs.
- [TikTok Automation: 4 Benefits, How to Use It & Best Practices](https://respond.io/blog/tiktok-automation): In this article, you will learn about TikTok Automation, how to implement it and the best practices for achieving superior business results.
- [Wati vs Respond.io: 6 Features Growing Businesses Need](https://respond.io/blog/wati-vs-respondio): Considering Wati vs respond.io to manage marketing and sales over chat? Here's what growing businesses need to know before making a decision.
- [Respond.io Pricing: Flexible and Transparent for All Businesses](https://respond.io/blog/respondio-pricing): Discover the true value of the respond.io pricing model – pay for what you use. Get all your questions answered about costs in our comprehensive guide.
- [Click to Chat Ads for Lead Generation: The Ultimate Guide](https://respond.io/blog/click-to-chat-ads): The Ultimate Guide to Click to Chat Ads: Learn everything you need to know to generate leads using the most powerful digital advertising tool.
- [Viber Bot Pricing: All You Need to Know about Viber Business Pricing](https://respond.io/blog/viber-bot-pricing): How will the new Viber bot pricing model affect your business? Read on to learn all you need to know about Viber business pricing.
- [Viber CRM: Integrating a CRM with Viber on respond.io](https://respond.io/blog/viber-integration): Need a Viber integration for your CRM? This blog post will help you understand everything you need to know about Viber CRM integration.
- [Redefining Customer Conversations: A Complete Guide to Conversational AI](https://respond.io/blog/conversational-ai): Explore how Conversational AI redefines customer engagement with personalized, intuitive interactions, offering a significant edge in customer conversations.
- [Excellence Recognized: Respond.io Earns ISO Certification](https://respond.io/blog/iso-certification): Discover how respond.io has obtained the ISO ISO 27001:2022 certification, elevating security, reliability and operational excellence.
- [WeChat Auto Reply: How to Set Auto Reply on WeChat](https://respond.io/blog/wechat-auto-reply): Interested to find out more about WeChat auto reply? Check out this article where we’ll share what a WeChat auto reply is, the benefit of using one and how to set auto reply on WeChat.
- [LINE Notification: How to Send LINE Push Notifications](https://respond.io/blog/line-notification): LINE push notifications are cost-efficient and have high deliverability rates. Read this article to know how to send this type of LINE Notification.
- [What Are Telegram Channels?](https://respond.io/blog/telegram-channels): Using Telegram for Business doesn't require any additional software thanks to the power of Telegram Channel. In this blog post, we’ll cover what are Telegram Channels & how Telegram Channel works. We've also put together a list of Top 5 Telegram Channels. Plus, you’ll learn how to get your customers to join Telegram Channel with a t.me Telegram Link.
- [WhatsApp Marketing in 5 Steps: A Detailed Guide (+Examples)](https://respond.io/blog/whatsapp-marketing): Wondering how to do WhatsApp Marketing? Here's all you need to do to start running successful WhatsApp campaigns.
- [How to Follow Up with Customers on WhatsApp and Close More Deals](https://respond.io/blog/whatsapp-follow-up): Are your WhatsApp leads going cold? We’ll show you how to follow up with customers on WhatsApp so your business stays top of mind.
- [How to Use the Respond.io WhatsApp Inbox for Messaging at Scale](https://respond.io/blog/respondio-whatsapp): Discover the respond.io WhatsApp Inbox, built for businesses that want to use WhatsApp for messaging at scale. Learn all about respond.io WhatsApp API now!
- [WhatsApp Cloud API: How to Get It, Features & Benefits](https://respond.io/blog/whatsapp-cloud-api): Considering WhatsApp Cloud API to expand your WhatsApp capabilities? Learn how to connect to a Cloud API solution to automate, integrate and scale.
- [WhatsApp Blue Tick: 5 Steps to Get the Badge for Your Business](https://respond.io/blog/whatsapp-blue-tick): Discover how the WhatsApp Blue Tick verifies your business as authentic, builds trust, and boosts engagement. Learn the benefits, eligibility criteria, and steps to become an Official Business Account today!
- [Trengo Alternative: A Powerful Alternative for Large Enterprises](https://respond.io/blog/trengo-alternative): Are you looking for Trengo alternatives? Read this Trengo alternative blog to discover a powerful alternative for large businesses with complex business processes.
- [TikTok Integration: A How-to Guide](https://respond.io/blog/tiktok-integration): Learn how to connect TikTok integrations to your tech stack in a few simple steps. Connect CRMs, e-commerce stores and customer conversation management software.
- [5 Game-Changing Reasons Businesses Need TikTok Advertising](https://respond.io/blog/tiktok-advertising): Unlock new opportunities with TikTok advertising! Discover why it's a crucial platform for businesses looking to enhance their sales and marketing impact.
- [6 Eye-Catching TikTok Ad Examples Every Business Should Learn From](https://respond.io/blog/tiktok-ad-examples): Create TikTok ads that resonate: explore popular formats and winning TikTok ad examples. Get insights, avoid missteps and make your ad dollars count.
- [Best 6 Twilio Alternatives: Comparing Features and Pricing](https://respond.io/blog/twilio-alternative): Compare the best 6 Twilio alternatives and learn their features, pricing, limitations, and ratings and reviews
- [WhatsApp Broadcast in 3 Steps: Everything You Need to Know](https://respond.io/blog/whatsapp-broadcast): As a business, WhatsApp Broadcast should be one of your marketing tools of choice. Don't miss out! We teach you everything you need to know in this guide.
- [Is WhatsApp Secure? 4 Easy Ways to Protect Customer Data](https://respond.io/blog/is-whatsapp-secure): Is WhatsApp secure? While the app itself is secure, we recommend following these best practices to keep customer data safe.
- [Business Messaging: A Guide to Messaging for Business](https://respond.io/blog/business-messaging): Instant messaging is the dominant way people communicate with each other. Businesses have begun to use instant messaging to reach out to their customers.
- [How to Use an Omnichannel Retail Strategy to Drive Engagement and Sales](https://respond.io/blog/omnichannel-retail): Discover how omnichannel retail can enhance customer experience and drive sales by providing a seamless shopping experience across all channels.
- [Proving the ROI of Your Messaging Strategy: Quantify and Showcase Value](https://respond.io/blog/messaging-strategy): Unlock growth by understanding the ROI of your messaging strategy. Discover how to set the right framework, measure success and showcase value.
- [Viber Bulk Message: How To Send A Viber Broadcast](https://respond.io/blog/viber-bulk-message): Looking to send a Viber bulk message to your customers, but don't know how? In this guide, you'll learn everything you need to know about Viber Broadcast.
- [A How-to Guide to Telegram Marketing: Improved Lead Generation, Engagement and Results](https://respond.io/blog/telegram-marketing): Discover the effectiveness of Telegram Marketing in this quick guide. Learn how Telegram's features can enhance your marketing strategy and how tools like respond.io amplify these efforts. We'll also explore the benefits and strategies of Telegram marketing, tailored to today's digital landscape.
- [Telegram Broadcast: How to Use Telegram Bulk Message Sender](https://respond.io/blog/telegram-broadcast): Everything you need to know about Telegram Broadcast and Telegram bulk message sender. Learn how to send Telegram bulk messages with respond.io.
- [Omnichannel Widget: Everything You Need to Know about Omnichannel Chat Widget](https://respond.io/blog/omnichannel-widget): Wonder what an omnichannel widget is? This blog post will help you understand the omnichannel chat widget, its advantages and how to set it up.
- [WhatsApp Ecommerce: A Guide to WhatsApp API for Ecommerce](https://respond.io/blog/whatsapp-ecommerce): Want to learn more about how to use WhatsApp for ecommerce? We’ll share the different ways to set up WhatsApp ecommerce and its benefits.
- [Ultimate Guide to Viber for Business](https://respond.io/blog/viber-for-business): Wondering how to use Viber for business and what business account types are available? This article tells you everything you need to know about Viber Business.
- [Ultimate Guide to Kakao for Business](https://respond.io/blog/kakao-for-business): Are you a business looking to reach out to a Korean Audience? Consider a KakaoTalk Business Account. KakaoTalk is by far the most popular messaging app in South Korea. We’ll take you through the ins and out of using Kakao Talk for business, creating a KakaoTalk Channel, finding your customers, and messaging them.
- [Most Popular Messaging Apps: Top Messaging Apps 2021](https://respond.io/blog/top-messaging-apps): In this article, you'll find out everything about the Most Popular Messaging Apps in 2021 by Monthly Active Users, geographical preferences and other main trends you should be aware of.
- [WhatsApp Team: Get Started with WhatsApp Team Inbox](https://respond.io/blog/whatsapp-team-inbox): WhatsApp Team Inbox organizes all of your WhatsApp conversations, allowing agents to quickly prioritize and resolve issues. Find out more here.
- [Everything You Need to Know About WhatsApp Voice Call](https://respond.io/blog/whatsapp-voice-call): Learn how WhatsApp Voice Call works, its key benefits, use cases and how businesses can leverage it for better communication and customer engagement.
- [WhatsApp Auto Reply in 4 Easy Steps: Full Guide (+18 Samples)](https://respond.io/blog/whatsapp-auto-reply): Want to know how WhatsApp auto reply benefit your business? In this article, we'll detail what WhatsApp auto reply is, the benefit of using it and how to set it up on WhatsApp Business App and WhatsApp Business API.
- [WhatsApp Green Tick Explained: Steps & Tips](https://respond.io/blog/whatsapp-green-tick): Want to get the coveted WhatsApp green tick?  Read this article to learn more about how to verify WhatsApp Business Account or how to get a green tick on WhatsApp.
- [HubSpot Integration: Unlocking Seamless Customer Engagement with Respond.io](https://respond.io/blog/hubspot-integration): Get expert tips on how to use HubSpot integration to access customer data instantly, personalize interactions and speed up response times.
- [TikTok vs Instagram: 9 Key Differences and Which to Choose](https://respond.io/blog/tiktok-vs-instagram): Learn about the key differences between TikTok and Instagram, including the pros and cons of each platform, demographics, user interface and cost of influencer marketing
- [WhatsApp Automation: 2 Ways to Do It, Use Cases & 6 Examples](https://respond.io/blog/whatsapp-automation): Do you want to save your company time, money and headaches? WhatsApp Automation is the answer. Read our WhatsApp Business Automation guide to learn more.
- [Ultimate Guide to TikTok for Business [January 2025]](https://respond.io/blog/tiktok-for-business): In this ultimate guide, you'll learn how to leverage TikTok for business. Discover the benefits, features and best practices of a TikTok Business Account.
- [Why Use an Omnichannel Support Platform](https://respond.io/blog/omnichannel-support): What is omnichannel support? Read this article to find out, as we guide you through effective omnichannel customer support strategies for your business.
- [Sales Closing Techniques: How to Close a Sale in 3 Conversations](https://respond.io/blog/how-to-close-a-sale): Build a personal relationship with customers to improve your sales in a short amount of time. Learn how to close more sales in 3 conversations.
- [Best Messaging Apps For Business [February 2024]](https://respond.io/blog/best-messaging-apps): With over 3 billion messaging app users worldwide, Business Messaging has become an inevitable trend -  customers increasingly turn to messaging apps such as Facebook Messenger and WhatsApp to contact businesses. We’ll explain the benefits of using instant messaging apps for business, the best ways to use messaging apps for marketing, remarketing, sales, support and notifications, and reveal the best messaging apps for each use case.
- [WhatsApp Newsletter: A Guide to WhatsApp Business Newsletter](https://respond.io/blog/whatsapp-newsletter): Looking to engage with customers through WhatsApp Business newsletter? In this WhatsApp newsletter guide you'll learn all you need to know to get started.
- [WhatsApp Group Link: How to Share WhatsApp Group Link with Customers [April 2023]](https://respond.io/blog/whatsapp-group-link): Want to share WhatsApp group link to customers? In this article, we’ll share what a WhatsApp Business group link is and how to create a WhatsApp group link and how to share it to your customers
- [Telegram Auto Reply: A How-To Guide](https://respond.io/blog/telegram-auto-reply): Wondering how to auto reply Telegram messages to your customers? You'll find everything you need to know in our Telegram Auto Reply How-To Guide.
- [Ultimate Guide to Apple Business Chat](https://respond.io/blog/apple-business-chat): Did you know there is a special chat support channel for Apple users? It's called Apple Business Chat. It allows iOS and macOS users to chat with your business over the Messages app. In this post, we're going to discuss how it works and how to use Apple Business Chat for your company.
- [How To Build a Chatbot with Dialogflow - Dialogflow Tutorial](https://respond.io/blog/dialogflow-tutorial): Ever thought about building a chatbot for your small business but thought it was too hard? This Dialogflow Tutorial will give you what you need to know.
- [Instagram Auto Reply: A How-To Guide](https://respond.io/blog/instagram-auto-reply): This how-to guide contains everything you need to know about Instagram auto reply, ways you can use Instagram auto reply and how to set them up.
- [VoIP CRM Integration: A Guide to Full-Context Conversations](https://respond.io/blog/voip-crm-integration): Discover why voice calling matters, how VoIP CRM integration gives every conversation full context and how respond.io helps you make it all happen.
- [10 Best Manychat Alternatives and Competitors in 2025](https://respond.io/blog/manychat-alternative): Top 10 Manychat alternatives: Respond.io, Sleekflow, Wati, Trengo, Rasayel, Kommo, Chatfuel, Interakt, Bird, Podium. Choose the best one for your business.
- [WhatsApp Multi Agent: A Guide to Multi Agent WhatsApp](https://respond.io/blog/whatsapp-multi-agent): Want to use WhatsApp for multiple agents? Learn about the advantages and features of WhatsApp Multi Agent and how businesses can benefit from it.
- [Telegram vs WhatsApp: 9 Differences & Which App Is the Best?](https://respond.io/blog/telegram-vs-whatsapp): Choosing between Telegram vs WhatsApp can be tough. Read on to discover their key differences to find the best platform for your business's needs.
- [Click to Message Ads: 4 Best Practices to Maximize Leads](https://respond.io/blog/click-to-message-ads): Boost your click to message ads performance with these trusted tactics. Learn how to make the right optimizations to get high-quality leads to chat.
- [Supercharge TikTok Messaging Ads on Respond.io](https://respond.io/blog/tiktok-messaging-ads): TikTok Messaging Ads and respond.io is a recipe for sales success. Maximize the potential behind this latest integration to capture customers, convert leads and retain business.
- [Manychat vs Chatfuel vs Respond.io: Which One Wins?](https://respond.io/blog/manychat-vs-chatfuel): Trying to decide between Manychat vs Chatfuel vs respond.io? Our article breaks down each platform’s ins and outs to help you find the best fit!
- [How To Use Facebook Message Tags](https://respond.io/blog/facebook-message-tag): Facebook doesn’t allow you to send messages any time you want - you can only contact customers using a Message tag after 24 hours. In this article, we’ll discuss the different types of Message Tags and their use cases. We’ve prepared a step-by-step guide on how to use Message Tag. Plus, you’ll learn Facebook’s Message Tag rules, as well as the best practices when using Message Tag.
- [WhatsApp Communities: A Guide to Creating Communities on WhatsApp](https://respond.io/blog/whatsapp-communities): WhatsApp Communities is here to make large-scale communication simple for WhatsApp users. Check our article to discover how communities on WhatsApp work.
- [Conversational Sales: A Quick Guide to Conversational Selling](https://respond.io/blog/conversational-sales): This article explores the transformative impact of conversational sales, its benefits, challenges, and showcases success stories of companies that have effectively adopted this approach. Discover how platforms like respond.io offer innovative solutions to enhance conversational selling strategies.
- [How to Add WhatsApp Chat Button on a Website](https://respond.io/blog/whatsapp-chat-button): Want to know how to use a WhatsApp chat button for your business? This feature provides a quick and easy way for customers to connect with businesses directly through WhatsApp. By using a WhatsApp chat button, businesses can address customer inquiries in real-time, resulting in higher customer satisfaction rates and increased sales.
- [WhatsApp Quick Reply: How to Send Quick Reply WhatsApp Messages [July 2023]](https://respond.io/blog/whatsapp-quick-reply): Everything you need to know about WhatsApp quick reply, including examples! Learn how to set up and send quick reply WhatsApp messages using the WhatsApp Business App and WhatsApp API connected to respond.io.
- [WhatsApp Business App: The Ultimate Guide](https://respond.io/blog/whatsapp-business-app): Companies are using WhatsApp for lead generation, relationship management and customer service. Isn't it time we take these WhatsApp conversations out of our personal accounts and create WhatsApp Business App Accounts? This is your ultimate guide to WhatsApp Business App
- [How to Send Bulk Messages on WhatsApp: A Step-by-Step Guide](https://respond.io/blog/whatsapp-bulk-message): Looking to send a WhatsApp bulk message to customers? Learn how to send bulk messages on WhatsApp API with respond.io.
- [WhatsApp Call Pricing: How Much is WhatsApp Business Voice Call and is it Cheaper than VoIP?](https://respond.io/blog/whatsapp-call-pricing): Questions about WhatsApp call pricing? Learn all about WhatsApp Business Calling API pricing and how it compares to or complements other VoIP services.
- [WhatsApp API Ultimate Guide: Features, Benefits & Pricing](https://respond.io/blog/whatsapp-business-api): Unlock the power of WhatsApp API for business. Learn how to set it up, how much it costs and how to use it to manage contacts and automate messaging at scale.
- [Sleekflow Alternative: Choose the Best Solution for Enterprises](https://respond.io/blog/sleekflow-alternative): Need a Sleekflow alternative for large businesses? Explore how respond.io omnichannel solution automates and streamlines marketing and sales processes at scale.
- [Telegram for Business: 5 Steps to Set Up, How to Use & Best Practices](https://respond.io/blog/telegram-for-business): Looking to use Telegram for Business? Here you'll learn how to set up a Telegram Business account and how to start messaging customers right away.
- [How to Sell on TikTok: Turn Scrolls into Sales with TikTok Shop and Beyond [Jan 2025]](https://respond.io/blog/how-to-sell-on-tiktok): Are you ready to sell on TikTok? Explore powerful methods from TikTok Shop to live streaming that can skyrocket your sales and elevate your brand's reach.
- [Chatbot for Education: Benefits, Challenges and Opportunities](https://respond.io/blog/chatbot-for-education): Learn how a chatbot for education can streamline lead management and improve the student enrollment process in our practical guide.
- [Omnichannel Ecommerce: A Guide to Omnichannel Commerce](https://respond.io/blog/omnichannel-ecommerce): Want to learn more about omnichannel ecommerce? In this article, we’ll discuss the advantages and how your business can benefit from using one.
- [WhatsApp Web: Chat with WhatsApp Contacts on PC](https://respond.io/blog/whatsapp-business-web): The only WhatsApp Business Web guide you'll ever need. Read the article to learn how to use WhatsApp Web Business and WhatsApp Business Desktop App on your PC.
- [ChatGPT for Business: A Customer Communication Game Changer](https://respond.io/blog/chat-gpt-for-business): Enhance your customer communication with ChatGPT for business: Engage customers, foster innovation and maximize efficiency for a competitive edge.
- [How to Sell on WeChat: Using WeChat Sales to Close More Deals](https://respond.io/blog/how-to-sell-on-wechat): All you need to know about how to sell on WeChat. Learn the benefits of selling on WeChat and using respond.io to improve your WeChat sales.
- [Instagram DM Template: 21 Instagram DM Examples for Your Business](https://respond.io/blog/instagram-dm-examples): Whether you’re looking to reach out to customers or strengthen relationships with existing ones, sending the right Instagram direct message can help make the process easier and more efficient. Here are some examples of Instagram DM templates that you can use in different business situations.
- [LINE Customer Service: The LINE Customer Support Guide](https://respond.io/blog/line-customer-service): If your customers are LINE users, you can give them a lot of value by providing LINE customer service. Check our LINE customer support guide to learn how.
- [WhatsApp Yellow Pages: How to Use the New WhatsApp Business Directory](https://respond.io/blog/whatsapp-yellow-pages): Did you know WhatsApp is testing its own in-app WhatsApp Yellow Pages? We tell you everything about the new WhatsApp Business Directory in this article.
- [Escalation Management: A Guide to Customer Escalation](https://respond.io/blog/escalation-management): Efficient support escalation helps boost customer satisfaction. In this article, we'll walk you through the steps of designing an escalation management framework.
- [Inbound Conversations: Convert Chats into Business Results](https://respond.io/blog/inbound-conversations): An Inbound Conversation Workflow helps you handle inbound messages efficiently. Learn how to set up an Inbound Conversation Workflow on respond.io.
- [What is RCS Messaging](https://respond.io/blog/what-is-rcs-messaging): RCS Messaging is one of the most confusing initiatives pushed by Google. What is RCS Messaging? Is RCS supposed to replace SMS? Does RCS Messaging even exist in the wild? This article explains the RCS Messaging Protocol in full. We discuss if RCS Messaging will be a major flop, or if it is the future of messaging.
- [WhatsApp for Education: Enhanced Engagement for Maximum Results](https://respond.io/blog/whatsapp-for-education): Explore how WhatsApp can revolutionize educational institutions by boosting student engagement, streamlining administrative processes and increasing lead generation to drive revenue growth.
- [4 Respond.io Alternatives to Consider](https://respond.io/blog/respondio-alternatives): Looking for a respond.io alternative? This respond.io alternative blog compares the best customer conversation management software with its alternatives.
- [Salesforce Integration: What Businesses Need to Know](https://respond.io/blog/salesforce-integration): In this article, we’ll cover some common Salesforce integrations, their benefits, and how to set up a Salesforce integration with respond.io.
- [Scale Your Business With TikTok Lead Generation Ads [Jan 2025]](https://respond.io/blog/tiktok-lead-generation): Use TikTok lead generation ads to scale your business through TikTok's massive user base. Capture customers, convert them, and retain them for repeat business.
- [Sleekflow vs Respond.io: 6 Key Features Compared - Which is Better?](https://respond.io/blog/sleekflow-vs-respondio): Considering Sleekflow vs respond.io for a conversation management platform? We'll show you how they compare on key features to help you choose.
- [The Practical Guide to Facebook Messenger Ads](https://respond.io/blog/facebook-messenger-ads): Want to generate more leads? Learn how to use Click to Messenger Ads with respond.io to increase the conversion rate of your Facebook Messenger Ads.
- [WhatsApp Drip Campaign: Crush Your Conversion Goals](https://respond.io/blog/whatsapp-drip-campaign): Build customer engagement and drive business growth with a WhatsApp drip campaign. This respond.io guide has everything you need to know to get started.
- [Facebook Messenger CRM: How to Connect A CRM with Facebook Messenger on Respond.io](https://respond.io/blog/facebook-messenger-crm): Looking for a Facebook Messenger CRM? This blog is for you! We'll cover everything you should know about a CRM Facebook Messenger integration before you invest in one.
- [Facebook Messenger for Business: The Ultimate Guide](https://respond.io/blog/facebook-business-chat): Considering using messaging apps for your business? Facebook business chat should be first on your list. This article will cover where is Facebook Messenger popular, how to get Messenger for a Facebook business page, as well as best practices for getting your customers as contacts and messaging them.
- [Conversational Support: How it Improves Customer Experience](https://respond.io/blog/conversational-support): Is your business providing conversational customer support? Discover here the benefits of conversational support and how it improves customer experience.
- [WhatsApp Business Name: A How-To Guide to WhatsApp Display Name](https://respond.io/blog/whatsapp-business-name): Everything you need to know about the WhatsApp Business Name. How to get your WhatsApp Display Name approved.
- [How to Get WhatsApp API: A Complete Guide](https://respond.io/blog/how-to-get-whatsapp-api): Learn how to get WhatsApp API and start messaging customers in minutes. Unlock the full potential of WhatsApp API for marketing and sales.
- [Telegram Link Generator: How to Get a t.me Link](https://respond.io/blog/telegram-link-generator): All you need to know about the t.me link and how to generate Telegram link with respond.io's Telegram Link Generator. Generate a t.me link for your business
- [Conversational AI Trends and Their Impact on Customer Conversations](https://respond.io/blog/conversational-ai-trend): Explore the key Conversational AI trends. Gain insights into the future of Conversational AI in customer interactions and its impact.
- [Conversation-Led Growth: Where Conversations Drive Business Results](https://respond.io/blog/conversation-led-growth): Looking to turn conversations into growth opportunities? Explore how respond.io's conversation-led growth framework boosts business results.
- [How to Sell on Telegram: The Telegram Sales Guide](https://respond.io/blog/how-to-sell-on-telegram): Wondering how to sell on Telegram but don't know how? Here you'll find all you need to know about Telegram sales using respond.io as a messaging inbox.
- [WhatsApp for Healthcare: A Comprehensive Guide](https://respond.io/blog/whatsapp-for-healthcare): Looking for efficient communication in healthcare? Discover the benefits of using WhatsApp for healthcare and streamline your messaging today.
- [How to Add Telegram to Website: A How-To Guide](https://respond.io/blog/add-telegram-to-website): A Telegram widget for website is a great way to improve the communication with your customers. In this guide, we'll show you how to add Telegram to website step by step.
- [WeChat Customer Service: A WeChat Support Guide](https://respond.io/blog/wechat-customer-service): Are your customer WeChat users? If so, you should make sure to provide the best WeChat customer service. Learn how to do it with our WeChat Support guide.
- [Instagram Business Chat: The Ultimate Guide to Instagram Business Messaging](https://respond.io/blog/instagram-business-chat): Want to use Instagram Business Chat? Here's everything you should know about Instagram Business Account, its features and the types of Instagram inboxes.
- [WeChat Official Account: The WeChat Business Ultimate Guide](https://respond.io/blog/wechat-official-account): This is the guide for you if you're interested in the Chinese market. Companies all over are interested in creating a presence in China. One of the best ways of doing this is by using WeChat for Business. This guide is going to be a little more intricate than the others because WeChat is one of the more mysterious messaging apps.
- [Conversational Commerce: A Guide to Conversational Commerce Platform](https://respond.io/blog/conversational-commerce): Discover how businesses are leveraging conversational commerce to enhance customer engagement, drive sales, and provide better support to their customers. Learn about real-life examples and tips for choosing the right messaging platform, and explore how respond.io can help businesses take advantage of the power of conversational commerce.
- [How to Use the Respond.io Facebook Messenger Code Generator](https://respond.io/blog/facebook-messenger-code): What is a Messenger Code? It is really just a Facebook Messenger QR code that you can use to drive traffic to your Facebook Page. This article will explain Facebook codes and show you how to use a Facebook Messenger Code Generator.
- [The 11 Best Telegram Bots](https://respond.io/blog/best-telegram-bots-list): So you’ve entered the world of Telegram and learned about bots. Perhaps you’re curious how to use Bots on Telegram or how to create a Telegram Bot of your very own. In the post, we’ve got a list of the best very Telegram Bots.
- [WhatsApp Lead Generation: How to Use WhatsApp to Get More Leads](https://respond.io/blog/whatsapp-lead-generation): Maximize your lead generation efforts with WhatsApp. Learn how to generate high-quality WhatsApp leads and take your business to the next level.
- [Google Business Messages: The Ultimate Guide](https://respond.io/blog/google-business-messages): Google Business Messages is a unique messaging channel that allows you to chat with customers who find your Google Business Profile on Google. We tell you everything in this article.
- [Add Facebook Messenger to Website: A Messenger Widget Guide](https://respond.io/blog/add-messenger-to-website): Want a Messenger Widget on your website? Use the Facebook Chat Plugin to add Facebook Messenger to website and start chatting with customers on one of their favorite platforms.
- [Whatsapp Business Banned Account: Reverse and Avoid It](https://respond.io/blog/whatsapp-business-banned): Getting your WhatsApp Business account banned can have severe consequences for your business. Learn how to reverse it and avoid bans in the first place.
- [Viber Push Notifications: How to Send a Viber Notification](https://respond.io/blog/viber-push-notifications): If you don't want customers to miss your messages, try Viber push notification. This article will show all you need to know about Viber push notifications.
- [WhatsApp for Real Estate: A Comprehensive Guide](https://respond.io/blog/whatsapp-for-real-estate): Looking for an easy way to connect with your real estate clients? Streamline your communication with WhatsApp for real estate! Read this blog to learn more.
- [A Robust MessageBird Alternative that Fully Supports All Instant Messaging Channels](https://respond.io/blog/alternatives-messagebird): Alternatives to MessageBird: Looking for MessageBird alternatives that support instant messaging channel capabilities? Explore how respond.io enhances customer communication through messaging.
- [What is Dark Social & Dark Traffic?](https://respond.io/blog/dark-social-dark-traffic): Google Analytics is supposed to speak the truth about website traffic. However, looking into you're traffic channels, you'll find 20% or 30% of traffic is coming in direct. The user used a URL to go directly to your page. Fair enough. But, how did they get the URL? And how can you increase that direct traffic? To answer those questions, we're diving into the world of Dark Social & Dark Traffic.
- [How We Generated 4,240 Facebook Messenger Leads for $400USD + 3 Surprises](https://respond.io/blog/facebook-messenger-leads): We never tried Facebook Click to Messenger ads before, we had a few days and a small budget. The costs of Facebook Messenger Leads astonished everyone...
- [WhatsApp Message Template: A How-to Guide with 13 Examples](https://respond.io/blog/whatsapp-template-message): Businesses can't send WhatsApp messages after 24 hours unless they use WhatsApp Message Template. Learn how to format and send template messages plus examples.
- [WhatsApp Number Migration: A How-to Guide](https://respond.io/blog/whatsapp-number-migration): Planning to start a WhatsApp number migration to a better BSP? In this article, we'll cover all you need to know about respond.io WhatsApp migration.
- [How to Create A TikTok Marketing Strategy in 9 Ways - With Examples](https://respond.io/blog/tiktok-marketing-strategy): Learn the best practices and strategies to create a successful TikTok marketing strategy
- [How to Open a TikTok Shop in 5 Easy Steps](https://respond.io/blog/how-to-open-a-tiktok-shop): Learn how you can open a TikTok Shop in 5 easy steps to maximize your potential sales.
- [How to Schedule WhatsApp Messages: Easy Step-by-Step Guide](https://respond.io/blog/whatsapp-schedule-message): Learn how you can schedule a WhatsApp message to improve touchpoints and conversions across the customer journey.
- [Instagram DM Sales Script: Convert Followers into Customers](https://respond.io/blog/instagram-dm-sales-script): Turn your followers into customers with Instagram DM sales scripts. Look at host of examples and learn best practices to craft the script that wins sales.
- [How to Send an Away Message for Business](https://respond.io/blog/away-message-for-business): While it's not always possible to give your customers a quick response, you can always send them an Away Message using respond.io's Workflows.
- [WhatsApp Business Metrics: How to Track WhatsApp Analytics](https://respond.io/blog/whatsapp-business-metrics): All about WhatsApp business metrics. Learn how to access your business’ WhatsApp analytics on the WhatsApp Business App and with WhatsApp API on respond.io.
- [Enhance Customer Experience with an Omnichannel Communication Platform](https://respond.io/blog/omnichannel-communication): Curious about what omnichannel communication is? Then this blog is for you! We’ll explain everything you need to know about omnichannel communication and how a platform like respond.io can help your business.
- [WhatsApp Greeting Message: 6 Ways to Use It](https://respond.io/blog/whatsapp-greeting-message): Welcome customers with a WhatsApp greeting message. We'll show you why they matter, how to use them, and share a WhatsApp Business greeting message example for every occasion
- [WhatsApp Customer Service Platform: How to Use WhatsApp for Support](https://respond.io/blog/whatsapp-customer-service): The WhatsApp customer service platform empowers your team to deliver better support. Read the blog to learn how to successfully deliver customer support via WhatsApp.
- [Conversational AI Platform: Securing Success with AI Chat](https://respond.io/blog/conversational-ai-platform): Unleash the future of customer engagement with a conversational AI platform software to elevate user experiences and unlock seamless interactions.
- [TikTok Ads vs Facebook Ads: Key Differences Every Marketer Should Know](https://respond.io/blog/tiktok-ads-vs-facebook-ads): TikTok Ads vs Facebook Ads: Which is right for your business? Discover the strengths, weaknesses, and key differences to make the best choice.
- [Instagram Customer Service: A Guide to Customer Service for Instagram](https://respond.io/blog/instagram-customer-service): Customer service for Instagram is easy when you have the right tools. Learn how to give first-class support with our Instagram customer service guide.
- [What is Google My Business?](https://respond.io/blog/what-is-google-my-business): This article answers the need-to-know questions for Creating A Google My Business Profile. Learn how your Google My Business profile appears to customers on Google Search and Google Maps. We examine the benefits of having a Google My Business listing and the history of how Google My Business was developed.
- [How To Add Facebook Web Chat With GTM](https://respond.io/blog/facebook-customer-chat-gtm): Here's a great tutorial on how to get Facebook Customer Chat to work on Google Tag Manager
- [Conversational AI for Sales: Close Deals in the AI Era](https://respond.io/blog/conversational-ai-for-sales): Discover the impact of conversational AI for sales! Uncover its potential to optimize human resources, tailor customer experiences and skyrocket revenue.
- [The Top 3 Chinese Chat Apps](https://respond.io/blog/the-top-3-chinese-chat-apps): Email, Facebook Messenger, and Whatsapp might be the primary forms of communication that we all use in the west. But in China, the Great Firewall has allowed the evolution of a distinct Chinese chat app. Although the Chinese Messenger marketplace has been dormant for a while. New competitors have been launched that might just change the Chinese messaging app landscape. In this article we will cover:
- [Telegram Push Notifications: A Guide to Telegram Bot Push Notification](https://respond.io/blog/telegram-push-notifications): Looking for the best way to send free Telegram bot notifications with high open rates? If so, do not miss our guide on Telegram push notifications.
- [WhatsApp Link for Instagram: How to Add WhatsApp to Instagram [December 2023]](https://respond.io/blog/whatsapp-link-for-instagram): WhatsApp link for Instagram helps you direct Instagram conversations to WhatsApp. This article will cover how to add WhatsApp link to instagram.
- [Google My Business WhatsApp Contact Link: A How-To Guide [Feb 2025]](https://respond.io/blog/google-my-business-whatsapp): Want to increase engagement on your business profile? A Google My Business WhatsApp contact link helps you do that! Read on to learn how to add WhatsApp in Google My Business.
- [Selecting the Best Customer Messaging Platform: Top 6 Criteria to Consider](https://respond.io/blog/customer-messaging-platform): Looking for a customer messaging platform? Learn what it is, how it works, and the benefits it offers. Find the right customer messaging software with respond.io.
- [How to Sell on Instagram DM: Selling on Instagram](https://respond.io/blog/how-to-sell-on-instagram-dm): Everything you need to know about Instagram Sales and how to sell on Instagram DM. Increase your business sales by selling on Instagram with respond.io.
- [How To Set Up Facebook Comment Auto Reply [August 2023]](https://respond.io/blog/facebook-comment-auto-reply): If you're reading this post, you probably get tons of Facebook Comments on your page. This post is going to explain why and how you should set up a Facebook Comment Auto Reply.
- [Live Chat Greeting Examples: 15 Live Chat Welcome Message Examples](https://respond.io/blog/live-chat-greeting-examples): Discover how a personalized live chat greeting message can be used to enhance customer experience and improve online communication on your website. Learn how to craft effective greetings to build trust and create a positive first impression.
- [How to Use Automation to Enhance Customer Service Efficiency](https://respond.io/blog/customer-service-automation): Wonder what customer service automation is and how to automate customer service? Read on to discover how automated customer service works.
- [WhatsApp Broadcast vs Group: A Comparison for Business](https://respond.io/blog/whatsapp-broadcast-vs-group): Want to send messages to a large group on WhatsApp?  Check out which you should use: WhatsApp Broadcast vs Group.
- [SMS Broadcast: A How-To Guide](https://respond.io/blog/sms-marketing-sms-broadcast): If you want to get started with SMS marketing, this guide is for you. We'll cover SMS marketing best practices, and teach you how to send SMS broadcast with SMS marketing software.
- [WhatsApp Interactive Message: A How-To Guide](https://respond.io/blog/whatsapp-interactive-message): Want to know how to use WhatsApp Interactive Message for your business? Look no further! This blog post has everything you need to know about WhatsApp Interactive Messages.
- [HubSpot WhatsApp Integration Made Easy: A 5-Step Guide](https://respond.io/blog/hubspot-whatsapp-integration): Integrate WhatsApp with HubSpot the smart way! Boost response times, personalize chats and scale with respond.io—no more scattered conversations.
- [Social Media Lead Generation: Tactics and Examples](https://respond.io/blog/social-media-lead-generation): Looking to do social media lead generation on a lower budget? Try these organic tactics to engage prospects in conversations.
- [WhatsApp Appointment Booking: Make Bookings A Breeze](https://respond.io/blog/whatsapp-appointment-booking): Busy manually scheduling appointments? Streamline and automate your efforts with WhatsApp appointment booking.
- [Facebook Messenger Ecommerce: A Guide to Facebook Ecommerce](https://respond.io/blog/facebook-messenger-ecommerce): Learn how businesses use Facebook Messenger ecommerce to connect with customers and increase sales. Explore the benefits, how-to's, and more in this article.
- [Messenger Marketing: A How-To Guide to Facebook Messenger Marketing](https://respond.io/blog/facebook-messenger-marketing): Do you want to reach more prospects with Messenger Marketing? Read on to find out how Facebook Messenger Marketing can help you gain leads and engage with them.
- [Transforming Retail Operations with WhatsApp](https://respond.io/blog/whatsapp-for-retail-industry): Looking to use WhatsApp for retail industry? Discover how WhatsApp can improve customer engagement, boost sales and enhance your retail customer support!
- [Messenger Broadcast: How to Send a Facebook Messenger Broadcast](https://respond.io/blog/facebook-messenger-broadcast): Want to send broadcast messages to your customers? We’ll show you the benefits and best practices of using Facebook Messenger broadcast and how to set it up with respond.io.
- [Customer Satisfaction Surveys: Get Quality Feedback with These 12 Customer Satisfaction Survey Questions](https://respond.io/blog/customer-satisfaction-survey): Interested in learning how to create an improved customer satisfaction survey to gather valuable insights for your business? Keep reading to discover how.
- [How to Find Facebook Business Manager ID [May 2022]](https://respond.io/blog/facebook-business-manager-id): Facebook Business Manager ID is important when you want to give BSPs access to your Facebook Business Manager. Read more to find out how to find Facebook Business ID.
- [Rocketbots is Now Respond.io](https://respond.io/blog/rocketbots-is-now-respond-io): Respond.io enables brands to respond to business messages quickly and efficiently, no matter the channel.
- [All-in-One Messengers You Should Start Using Today](https://respond.io/blog/5-best-all-in-one-messengers): Before all-in-one messengers came along, we are all doing it the same way: go for Whatsapp, Skype and Telegram to check personal texts from family and friends; then head to Gtalk, Facebook Messenger, HipChat and a bunch...
- [WhatsApp API Pricing: The Ultimate Guide for 2025](https://respond.io/blog/whatsapp-business-api-pricing): Understanding WhatsApp Business API pricing can be challenging. This Ultimate Guide will take you from the WhatsApp Business pricing basics to the best BSP for your use case.
- [What is WhatsApp Business Calling API: The Ultimate Business Guide](https://respond.io/blog/whatsapp-business-calling-api): Discover how WhatsApp Business Calling API works, its benefits, key use cases and how to get started to enhance communication, boost conversions and more.
- [WhatsApp vs WhatsApp Business for Sales and Marketing](https://respond.io/blog/whatsapp-vs-whatsapp-business): Struggling to decide between WhatsApp vs WhatsApp Business for your sales and marketing efforts? We invite you to read on as we'll cover all that and more!
- [Use WhatsApp QR Codes to Turn Offline Shoppers into Online Customers](https://respond.io/blog/whatsapp-qr-code-to-use-cases): Want to turn foot traffic into online traffic? Capture leads into chat with WhatsApp QR codes anywhere your potential customers are!
- [The Practical Guide to Click to Instagram Direct Ads](https://respond.io/blog/click-to-instagram-direct-ads): This blog post explains what are Click to Instagram Direct Ads and why use them for lead generation. Plus, we’ll walk you through the process of setting up a Click to Instagram Direct Ad and taking your Instagram Ads to the next level using respond.io. This includes sending automated surveys to Instagram leads, managing Instagram messages at scale and extending the messaging window.
- [WhatsApp Business Alternative: 6 WhatsApp Alternatives for Business [February 2024]](https://respond.io/blog/whatsapp-business-alternative): Looking for WhatsApp Business alternative apps? We’ll share the different alternatives for WhatsApp, how they work and their respective benefits and limitations.
- [Messenger Auto Reply: How to Set It Up in 3 Steps](https://respond.io/blog/facebook-messenger-auto-reply): Facebook Messenger auto reply message is an effective way to level up your customer experience. Find out how to create Facebook automated responses through respond.io.
- [Instagram Direct Message Link: A How-to Guide to ig.me Link](https://respond.io/blog/instagram-direct-message-link): Instagram direct message link is the way for your customers to connect with you directly. Use ig.me links and boost your customers' experience.
- [Messenger Group Chat: How to Create Group Chat in Messenger](https://respond.io/blog/facebook-messenger-group-chat): Want to create Facebook Messenger group chat for your business? Here, we’ll show you how to create group chat in messenger and the benefit of having one.
- [How to Use TikTok for Business and Boost Conversions: 6 Pro Tips](https://respond.io/blog/how-to-use-tiktok-for-business): Learn how to use TikTok for business to boost engagement, drive sales, and grow your audience with proven strategies, TikTok Ads, and optimization tips.
- [How to Generate Leads on Facebook: Explained with Examples](https://respond.io/blog/how-to-generate-leads-facebook): Want to know how to generate leads on Facebook?  Use these Facebook marketing tactics to get leads into your inbox faster and start quality chats.
- [Facebook Business Verification: How To Verify Business on Facebook](https://respond.io/blog/facebook-business-verification): Facebook Business verification is a must for businesses wanting to increase their WhatsApp Business API messaging limits. Read on to learn more about Facebook Business verification.
- [How to Send a WhatsApp Business Notification](https://respond.io/blog/whatsapp-business-notification): Still sending SMS notifications? It's time to switch to WhatsApp Business Notification. Learn how to send a WhatsApp Push Notification using respond.io.
- [Instant Messaging For Business: Your Best Options](https://respond.io/blog/instant-messaging-for-business): Instant messaging for business is more important than ever. We've compiled a list of the best instant messengers for internal communication and customer interaction.
- [20 Best Instagram Quick Reply Examples](https://respond.io/blog/quick-reply-instagram-examples): Want to reply to Instagram DMs in an effective, time-efficient way? Here are the 20 best quick reply Instagram examples for your Instagram Business account.
- [Facebook App Approval Process for Bots & How to Skip it](https://respond.io/blog/skip-facebook-bot-verification): The Facebook App Approval process for chatbots is a daunting task. We’ll describe how you can navigate the review process.
- [WhatsApp Business Pricing: Comparing App, Premium & API](https://respond.io/blog/whatsapp-business-account-price): Discover WhatsApp Business account price options for the App, Premium and API. Compare features and hidden fees to choose the best fit for your business!
- [Salesforce WhatsApp Integration: Connect in 5 Easy Steps & Use Cases](https://respond.io/blog/salesforce-whatsapp-integration): Learn how you can integrate WhatsApp into Salesforce natively or through a business messaging platform like respond.io
- [Turn Views Into Revenue: How to Use TikTok for Marketing More Effectively](https://respond.io/blog/how-to-use-tiktok-for-marketing): Want to know how to use TikTok for marketing more effectively? Learn how to optimize your account for TikTok marketing to generate and manage leads.
- [How to Improve Customer Service: 5 Practical Strategies to Improve Customer Service](https://respond.io/blog/how-to-improve-customer-service): In a world where customer expectations are ever-increasing, exceptional customer service has become a necessity. Businesses that prioritize and continually improve customer service not only survive but thrive, building lasting relationships with customers. Learn how you can enhance and improve your customer service to gain a competitive advantage.
- [Auto-Reply Message for Business: Enhance the Customer Experience](https://respond.io/blog/auto-reply-message-for-business): Respond to customers quickly with auto reply message for business. Keep up with large volume of messages while improving effiency and productivity.
- [WeChat Web Chat: How to Use WeChat Integration with Website](https://respond.io/blog/wechat-integration-with-website): Want to integrate WeChat web chat with your website? Check out our guide on what WeChat widget is, how to set it up and how your business can benefit from it.
- [WhatsApp Business Multiple Users: The Ultimate Guide](https://respond.io/blog/whatsapp-business-multiple-users): The WhatsApp Business App allows a business number to be used on up to five devices. However, WhatsApp Business API allows unlimited users, making it ideal for business growth.
- [Offer a Frictionless Customer Experience and Increase Sales Up To 50%](https://respond.io/blog/frictionless-customer-experience): Are you driving potential customers away because they can’t reach your business? Create a frictionless customer experience so you never miss out on a sale.
- [What Is Conversational Marketing? 3 Strategies & Examples](https://respond.io/blog/what-is-conversational-marketing): Learn how conversational marketing helps accelerate the customer experience to turn conversations into conversions and business results.
- [Respond.io Presented as Best Business Messaging Platform Vendor of 2023](https://respond.io/blog/best-business-messaging-platform): Respond.io was awarded Best Business Messaging Platform Vendor of 2023 by CXO Insight Middle East during Expand North Star in Dubai.
- [What is CSAT? The Customer Satisfaction Process Guide](https://respond.io/blog/csat-customer-satisfaction-score): What is CSAT? How do I calculate my Customer Satisfaction Score? Find your answers here, as we guide you through the whole Customer Satisfaction Process.
- [How to Get Verified on Instagram: Instagram Blue Tick](https://respond.io/blog/how-to-get-verified-on-instagram): Want to know how to get verified on Instagram? Discover the benefits of the Instagram blue tick and apply for Instagram verification for your business.
- [WhatsApp Business for Restaurants: A Guide](https://respond.io/blog/whatsapp-business-for-restaurants): Whether you're a small local eatery or a large chain, WhatsApp business for restaurants can help you streamline your operations and build stronger relationships with your customers.
- [WhatsApp Broadcast Message Sample: 24 Templates for Your Business](https://respond.io/blog/whatsapp-broadcast-message-sample): Looking for an effective Whatsapp broadcast message sample? Check out these 24 templates to enhance your marketing strategy and engage your audience.
- [14 Benefits of WhatsApp Business Account + 3 Case Studies](https://respond.io/blog/whatsapp-business-account-benefits): WhatsApp can be a powerful tool for businesses. From customer support to sales, find out how a WhatsApp Business account benefits you.
- [How to Increase Student Enrollment with Powerful Online Conversations](https://respond.io/blog/how-to-increase-student-enrollment): Want to know how to increase student enrollment? Provide fast, accurate responses, a consistent experience and trusted advice. We'll show you how.
- [WhatsApp Auto Reply Message Sample for Business: A How-to Guide](https://respond.io/blog/whatsapp-auto-reply-message-sample): Improve customer interactions with a WhatsApp auto reply message sample for your business. Learn how you can increase engagement, save time, and provide valuable information.
- [Twilio vs MessageBird vs Respond.io: Which One Wins?](https://respond.io/blog/twilio-vs-messagebird-vs-respondio): Twilio vs MessageBird vs respond.io, which one is the best messaging software? We unveil the key features, pricing, and value to help you decide.
- [Facebook Page Welcome Message: A How-To Guide](https://respond.io/blog/welcome-messsage-for-facebook-page): Read this article to learn how to create your Welcome Message for Facebook Page. You'll also find some useful Facebook Messenger welcome message examples!
- [Instagram Welcome Message Examples: 15 Instagram Welcome Messages for Your Business [July 2023]](https://respond.io/blog/instagram-welcome-message-examples): Looking for Instagram welcome message examples? We’ve got you. Here we’ve listed some ready-to-use examples for your business.
- [TikTok Business vs Personal Account: Which is Right for You?](https://respond.io/blog/tiktok-business-vs-personal-account): Learn the key differences between TikTok Business and Personal accounts, including features, advantages, disadvantages and which account best suits your goals.
- [Customer Service Response Templates: How to Use Customer Service Templates](https://respond.io/blog/customer-service-response-templates): All you need to know about customer service response templates. Learn how to write and send customer service templates to improve your business!
- [Ramadan WhatsApp Messaging Campaign: Send WhatsApp Ramadan Greeting Messages and More](https://respond.io/blog/ramadan-whatsapp-messaging-campaign): Run a successful Ramadan WhatsApp Messaging Campaign with these tips. Discover the benefits of using WhatsApp for promotion & connect with your audience.
- [Slack Notification: Creating a Slack Incoming Webhook](https://respond.io/blog/slack-notification-incoming-webhook): Many company tasks can be simplified with a Slack notification. Read this article to learn how to create a Slack Incoming Webhook from respond.io.
- [6 Ways Companies Use WeChat for Business](https://respond.io/blog/how-companies-do-wechat-advertising): Have you been struggling to unlock the mysteries of WeChat Official Accounts & WeChat advertising. Why not copy someone who is already doing it right?
- [How To Set Up WhatsApp Business Calling API Call in 3 Easy Steps](https://respond.io/blog/how-to-whatsapp-business-calling-api): Learn how to set up the WhatsApp Business Calling API, its benefits, use cases for businesses, and frequently asked questions
- [WhatsApp Business Description: Find the Best Description for WhatsApp [July 2024]](https://respond.io/blog/whatsapp-business-description-sample): Don’t know what to include in your WhatsApp Business description? In this article, we’ll share what a WhatsApp Business description is and show you some sample descriptions for WhatsApp
- [WhatsApp Advertising Messages Sample: A One-Stop Guide](https://respond.io/blog/whatsapp-advertising-messages-sample): The only WhatsApp advertising messages guide you'll ever need. We've identified 8 common use cases and created a ready-to-use WhatsApp advertising messages sample for each.
- [Facebook Messenger Push Notifications: A How-To Guide](https://respond.io/blog/facebook-messenger-push-notifications): Would you like to send Facebook Messenger notifications with high deliverability? Read this article to learn about Facebook Messenger push notifications.
- [The June 2020 Release - Android & iOS Apps](https://respond.io/blog/the-june-2020-release-android-ios-apps): Whoosh, this year is going by in a flash, it’s already June! Hard to believe half the year has gone by already. It’s summer and we’ll all be spending more time outside - even if it’s just in our local park, so we’re making it easier to answer messages on the go with Android & iOS apps.
- [4 TikTok Myths Busted (Plus TikTok Secrets to Boost Business)](https://respond.io/blog/tiktok-myths-busted-plus-tiktok-secrets): Have these TikTok myths put you off TikTok marketing? We break down four TikTok myths and share TikTok secrets you can't miss!
- [How to Improve WhatsApp Customer Experience and Engagement](https://respond.io/blog/whatsapp-customer-experience-engagement): Want to stand out from competitors? Your WhatsApp customer experience may make all the difference! Learn how to improve customer engagement on WhatsApp.
- [Respond.io Wins Malaysia’s Leading AI Driven Omnichannel Marketing Award](https://respond.io/blog/leading-ai-driven-omnichannel-marketing): Respond.io bags another award, this time as Malaysia's Leading AI Driven Omnichannel Marketing Award, cementing its position as leader in the business messaging space.
- [How to Start a Conversation on WhatsApp: 4 Ways to Get Customers to Message You](https://respond.io/blog/how-to-start-a-conversation-on-whatsapp): Due to the strict opt-in policy, it's not always possible to send the first WhatsApp message to your customers. Thankfully, you always have the option to get them to message you first. Here's how to do it with WhatsApp Link, WhatsApp Chat Widget, WhatsApp Button and Click to WhatsApp ad.
- [How to Use Facebook Messenger for Customer Service](https://respond.io/blog/facebook-messenger-for-customer-service): Facebook Messenger enables businesses to improve the quality of their customer service. Read on to learn more about Facebook Messenger customer service.
- [Instagram Business Account Multiple Users: A How-To Guide](https://respond.io/blog/instagram-business-account-multiple-users): Want to have multiple users on one Instagram account? We’ll explain how you can solve the Instagram Business Account Multiple Users problems with respond.io.
- [How to Change WhatsApp to Business Account In 8 Steps](https://respond.io/blog/how-to-change-whatsapp-to-business-account): Have you been using personal WhatsApp for your business? Now is the time to make the switch to WhatsApp Business. We'll be sharing how to change WhatsApp to Business account.
- [WhatsApp Catalog: How to Create Catalog in WhatsApp](https://respond.io/blog/whatsapp-catalog-whatsapp-shopping-catalog): WhatsApp Catalog is the #1 tool for selling on WhatsApp. This guide will show you how to create Catalog in WhatsApp and how to share it to drive sales.
- [TikTok Messages, Handled. Meet Respond.io’s Newest Channel: TikTok Business Messaging 🎉](https://respond.io/blog/tiktok-business-messaging-now-on-respondio): Say hello to respond.io's new channel: TikTok Business Messaging. Capture high-intent leads, manage organic and TikTok Messaging Ads conversations, streamline workflows and drive revenue growth—all from one platform.
- [How to Add WhatsApp Button on Facebook Page](https://respond.io/blog/how-to-add-whatsapp-button-on-facebook-page): Want to know how to add WhatsApp button to Facebook page? Check out this article where we’ll share the steps to do it.
- [How To Migrate A LINE@ Account To A LINE Official Account](https://respond.io/blog/migrate-from-line-at-to-line-official-account): If you're like us, you recently starting getting a notification in your LINE@ manager asking you to migrate to a LINE Official Account (LINE OA). At first, we were puzzled by this as in the past LINE Official Accounts were only for large corporations, and they were expensive.
- [Turbocharge Your Conversation Management with Auto Assignment](https://respond.io/blog/auto-assignment-automatic-assignment-respondio): Are you tired of manually assigning conversations? Let's explore the power of automatic assignment and strategies to supercharge your business.
- [How to Switch to Business Account on Instagram](https://respond.io/blog/how-to-switch-to-business-account-on-instagram): Want to know how to switch to business account on Instagram? You’ve come to the right place. In this article, we’ll show you the steps to switching Instagram account to business.
- [WhatsApp Pay: Everything about WhatsApp Payment](https://respond.io/blog/whatsapp-pay-everything-about-whatsapp-payment): WhatsApp Pay allows businesses to send and receive transactions from their WhatsApp Business App Account. Want to know more? This article will explain everything you need to know about WhatsApp Pay.
- [Respond.io Raises $7 Million in Series A Funding](https://respond.io/blog/respond-io-raises-7-million-in-series-a-funding): Respond.io will use its $7 million Series A funding to continue pioneering the way forward in the business messaging world
- [Ultimate Guide to Instant Messaging for Business](https://respond.io/blog/ultimate-guide-to-instant-messaging-for-business): Ever wanted to enable your users or customers to contact your business through instant messaging but don't know where to start? This is the guide for you.
- [12 Ways Companies Are Using Facebook Messenger for Business](https://respond.io/blog/how-companies-do-messenger-marketing-and-support): If you're reading this you're probably curious about building your own Facebook Messenger marketing campaign. We've got several great examples for you to emulate.
- [VoIP vs Landline vs WhatsApp Business Calling API](https://respond.io/blog/voip-vs-landline-vs-whatsapp-business-calling-api): In this article, we'll compare VoIP vs Landline vs WhatsApp Business Calling API to help you decide which one is the best choice for your business.
- [Respond.io No Longer Supports Other BSPs — Here's Why](https://respond.io/blog/respondio-no-longer-supports-other-bsps-heres-why): Respond.io has decided to stop supporting other WhatsApp BSPs to focus on its own WhatsApp solution. Learn how this new approach benefits your business.
- [Say Hello to Voice: WhatsApp Business Calling API Debuts on Respond.io 🎉](https://respond.io/blog/whatsapp-business-calling-api-debuts-on-respond-io): Combine chat and voice into one platform and transform customer interactions. Now available in select countries with wider rollouts on the way.
- [The February 2020 - Messages API & MessageBird WhatsApp](https://respond.io/blog/the-february-2020-messages-api-messagebird-whatsapp): This release is all about Messages API & MessageBird WhatsApp Integration. But be sure to read the bits and bobs for upcoming deprecations.
- [Respond.io Officially Joins Google’s Business Messages, Raising the Bar for Exceptional Customer Messaging Experience](https://respond.io/blog/respondio-officially-joins-googles-business-messages): Respond.io officially integrates with Google's Business Messages, helping businesses elevate customer experience and increase revenue growth.
- [The July 2021 Release: Instagram Direct Message API & Reports 2.0](https://respond.io/blog/july-2021-release-instagram-messaging-api-reports-v2): This release is all about Instagram Direct Message API and Reports 2.0 where we go into deeper detail with our platform analytics. We have also enabled syncing Message Templates and WABA Profiles from 360dialog Hub to respond.io.
- [Top 5 WhatsApp Business Solution Provider + How to Choose One](https://respond.io/blog/whatsapp-partners-whatsapp-business-solution-provider): A WhatsApp Business Solution Provider will help you in your journey with WhatsApp API. Read this guide to make sure you choose the right WhatsApp Partner.
- [How to Manage Whatsapp API Call, Chat and CRM in One Platform](https://respond.io/blog/manage-whatsapp-api-call-chat-and-crm-in-one-platform): Learn how to manage WhatsApp API calls, chats and CRMs in one platform for improved workflows and more a cohesive approach to customer interactions.
- [Hangouts vs Messenger – How should you be Communicating?](https://respond.io/blog/hangouts-vs-messenger-how-should-you-be-communicating): Facebook Messenger and Google Hangout are both taking over how we communicate, but as with anything in life, choosing which platform is right for you is never going to take a ‘one-size-fits-all’ approach!
- [Respond.io Joins Forces with WhatsApp to Assist Enterprises in Driving Growth](https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider): Leading message platform respond.io is now a WhatsApp Business Solution Provider (BSP). This significant milestone means that businesses can now take advantage of its advanced messaging features and capabilities to connect with their customers like never before.
- [Chat Routing: How to Build a Chat Route to the Right Team](https://respond.io/blog/chat-routing-contact-routing-workflows-module-respondio): Are you using the correct chat route to handle customer conversations? In this blog, you'll learn the chat routing fundamentals and best strategies for an unparalleled customer experience.
- [How to Use WhatsApp Business App and API at the Same Time](https://respond.io/blog/how-to-use-whatsapp-business-app-and-api-at-the-same-time): Use WhatsApp Business App and API on the same number—no migration needed. Learn how WhatsApp coexistence works, its benefits, and how to set it up step by step.
- [How to Upgrade to WhatsApp API Without Losing Voice Calling](https://respond.io/blog/how-to-upgrade-to-whatsapp-api-without-losing-voice-calling): Learn how to upgrade to WhatsApp API without losing voice calling. Combine messaging and voice to build trust, resolve complex issues and stand out.
- [Respond.io Shines at GITEX Global 2023 with New Innovative AI-Powered Solutions](https://respond.io/blog/respondio-unveils-ai-powered-solutions-at-gitex-global-2023): Respond.io unveiled new AI-powered solutions at GITEX Global 2023, aiming to redefine customer communication and empower businesses in the Middle East.
- [The August 2019 Release - Twilio SMS & WhatsApp Broadcasts + Contact Imports](https://respond.io/blog/whatsapp-broadcast-twilio-sms-broadcast-and-contact-imports): The August 2019 release is focused on enabling broadcasts over WhatsApp & Twilio SMS, importing contacts for Twilio SMS as well as other bits & bobs.
- [Rocketbots Winner at International Seedstars competition](https://respond.io/blog/press-rocketbots-winner-at-international-seedstars-competition): Rocketbots was selected to one of the top 8 startups in Hong Kong to attend Seedstars
- [Rocketbots CEO Speaks at the Innovation Summit by The Economist](https://respond.io/blog/rocketbots-ceo-speaks-at-the-innovation-summit-by-the-economist): Rocketbots CEO Gerardo Salandra spoke at the Innovation Summit September 7th, hosted by The Economist
- [Respond.io Earns Recognition as Fast-Moving Company in the Prestigious SME100 Awards](https://respond.io/blog/respondio-earn-recognition-for-fast-moving-companies-sme100-2023): Respond.io, a pioneering customer conversation management software, has been recognized as one of the recipients of the SME100 2023 Malaysia Awards for Fast Moving Companies. This prestigious award underscores their remarkable performance and growth in the highly competitive IT industry.
- [Respond.io CEO Leads Panel at the World AI Show Singapore 2018](https://respond.io/blog/press-respond-ceo-leads-panel-at-the-world-ai-show-singapore-2018): Gerardo was joined by a Hong Kong Science and Technology Park leader, and Singapore Startup Accelerator mentor to discuss AI and it’s role in a multitude of scenarios
- [Hong Kong startup Rocketbots selected among hundreds for Rise](https://respond.io/blog/press-hong-kong-startup-rocketbots-selected-among-hundreds-for-rise): Rocketbots was selected to pitch to its peers about it’s new SaaS freemium model in hopes of taking top spot at the annual 2017 Rise competition.
- [March 2022 Release: New Shortcuts Feature and Website Chat Logged-in User ID and More](https://respond.io/blog/march-2022-release-new-shortcuts-feature-and-website-chat-logged-in-user-id): In this release, we've upgraded the Workflows Module with the new Shortcuts Feature. Plus, we've updated Vonage WhatsApp API to the new version and made improvements to Website Chat.
- [October 2023 Updates: Stop Workflow for Contact, Trigger Another Workflow & More](https://respond.io/blog/october-2023-updates-stop-workflow-for-contact-trigger-another-workflow-more): Respond.io unveils long-awaited features like stop Workflow for a specific Contact and trigger a Workflow within another Workflow. Plus, the company is proud to share its most recent accolades!
- [November 2022 Updates: Redesigned Contact Drawer and 15 New Platform Languages](https://respond.io/blog/november-2022-updates-redesigned-contact-drawer-and-15-new-platform-languages): Respond.io is becoming more accessible than ever. This update covers a more intuitive Contact Drawer and 15 new platform languages, including Arabic, Japanese, Hebrew, Korean and more.
- [Rocketbots partners with Hong Kong CityU to bring AI to university students](https://respond.io/blog/press-rocketbots-partners-with-hong-kong-cityu-to-bring-ai-to-university-students): Rocketbots continues to host events just like this across Hong Kong every month after the release of the new Rocketbots Academy
- [November 2021 Release: Workflows Module and Send WhatsApp Message Templates via Messages API](https://respond.io/blog/november-2021-release-workflows-module-and-send-message-templates-via-messages-api): Learn how to build and automate complex processes with our new Workflows Module and send WhatsApp Message Templates via Messages API with respond.io.
- [June 2023 Updates: The New Respond.io Mobile App, Improved Email Experience, New Workflow Templates and More](https://respond.io/blog/the-new-respondio-mobile-app-improved-email-experience-new-workflow-templates-and-more): The June 2023 newsletter is packed with updates, from the new respond.io — Inbox mobile app to revamped experiences for email and Workflow Templates. Get the full scoop here!
- [Rocketbots Recognized by FinancesOnline as Outstanding Customer Support Software](https://respond.io/blog/press-rocketbots-recognized-by-financesonline-as-outstanding-customer-support-software): Rocketbots is disrupting the customer support software industry by introducing AI automation that requires no extra setup or cost
- [Alibaba Awards Rocketbots’ CEO Gerardo Salandra MVP in Global Awards Announcement](https://respond.io/blog/press-alibaba-awards-rocketbots-ceo-gerardo-salandra-mvp-in-global-awards-announcement): The Alibaba Cloud MVP Award puts Rocketbots at the forefront of Alibaba’s technology ecosystem
- [August 2023 Updates: Respond AI, Workflow Improvements, Quick Access to Resources and More](https://respond.io/blog/august-2023-updates-respond-ai-workflow-improvements-quick-access-to-resources-and-more): We released a slew of updates this August, from the new Respond AI for improved conversations to Workflow enhancements that give you more control over your automation
- [January 2023 Updates: Google Business Messages, Webhook Events and New Workflow Templates](https://respond.io/blog/january-2023-updates-google-business-messages-webhook-events-and-new-workflow-templates): Prominent releases this month include Google Business Messages as a new channel on respond.io, webhook events and new Workflow templates
- [Rocketbots Raises Seed Round for 2018 to Kick Off Its New SaaS AI Chatbot Platform](https://respond.io/blog/press-rocketbots-raises-seed-round-for-2018-to-kick-off-its-new-saas-ai-chatbot-platform): Rocketbots, a Hong Kong-based Artificial Intelligence Chatbot company has recently closed their Seed Round for an undisclosed amount to help kick off it’s newest products to a rapidly-growing market.
- [May 2023 Updates: WhatsApp Business Migration, New Reports with Broadcast Analytics and More](https://respond.io/blog/may-2023-updates-whatsapp-business-migration-new-reports-with-broadcast-analytics-and-more): Respond.io rolled out a series of powerful updates in May 2023, including WhatsApp phone number migration to respond.io and a brand-new Reports Module with the long-awaited broadcast analytics. Get the scoop here!
- [The August 2021 Release: IMAP/SMTP Integration, Website Chat Improvements & Broadcast to Imported Contacts](https://respond.io/blog/august-2021-release-imapsmtp-integration-website-chat-improvements-and-import-to-broadcast): In this release, we’ve resolved quite a number of issues and addressed several highly requested features. These improvements include IMAP/SMTP Integration, Website Chat Improvements and Broadcast to Imported Contacts.
- [July 2023 Updates: New Message Search, WhatsApp BSP Improvements, Make Integration and More](https://respond.io/blog/july-2023-updates-enhanced-messaging-search-whatsapp-bsp-improvements-make-integration-and-more): July 2023 was packed with new updates across our platform. Explore the improved search capabilities in the Messages Module, WhatsApp BSP improvements, the new Make integration and more!
- [December 2023 Updates: Two-Factor Authentication, Improved Platform Onboarding and Dark Mode for Respond.io - Inbox](https://respond.io/blog/december-2023-updates-two-factor-authentication-improved-platform-onboarding-dark-mode-for-respondio-inbox): The December 2023 newsletter covers exciting news: Two-Factor Authentication, Improved Platform Onboarding & Dark Mode for respond.io - Inbox. Learn more inside.
- [November 2023 Updates: Respond AI Agent, SAML Single Sign-on (SSO), Improved Mobile App Messaging Experience and More](https://respond.io/blog/november-2023-updates-respond-ai-agent-saml-single-sign-on-sso-improved-mobile-app-messaging-experience-and-more): Explore respond.io's November 2023 updates: Respond AI Agent, SAML single sign-on (SSO), AI Assist and direct replies for mobile and our SME100 Award win.
- [April 2024 Updates: New Meta Product Catalog Integration, Block Contact Feature and Respond AI Improvements](https://respond.io/blog/april-2024-platform-release-new-meta-product-catalog-integration-block-contact-feature-and-respond-ai-improvements): 🚀 Explore respond.io's April 2024 update, where WhatsApp commerce, spam prevention and smart chats let you boost sales and improve customer engagement.
- [September 2023 Updates: Respond AI Assist, Click-to-Chat Ads Workflow Trigger, Improved Messaging Experience and More](https://respond.io/blog/september-2023-updates-respond-ai-assist-click-to-chat-ads-workflow-trigger-improved-messaging-experience-and-more): September 2023 brought top-tier upgrades to respond.io including Respond AI Assist, Click-to-Chat Ads Workflow Trigger, improved messaging experience and more. Discover how these can benefit you.
- [April 2023 Updates: Respond.io is a WhatsApp BSP, Phone Number and Email Address Format Standardization and more](https://respond.io/blog/april-2023-updates-respond-io-is-a-whatsapp-partner-phone-number-and-email-address-format-standardization-and-more): The April 2023 newsletter covers exciting news: Respond.io is now a WhatsApp Business Solution Provider! We also walk you through the new email and phone number format standardization on the platform.
- [March 2024 Updates: Respond 3.0 Phase One, Improved Growth Widgets, Click-to-Chat Ads Workflow, Mobile Experience and More](https://respond.io/blog/march-2024-updates-respond-30-phase-one-improved-growth-widget-click-to-chat-ads-workflow-mobile-experience-and-more): Explore respond.io's March 2024 updates, including Respond 3.0 Phase One, Improved Growth Widget, Click to Chat Ads Workflow, Mobile Experience and More.
- [August 2021 Release 2: Enterprise Plan & Limit Changes, WhatsApp API Feature Support Improvements and Messages Data Export](https://respond.io/blog/august-2021-release-2-enterprise-plan-and-limit-changes-whatsapp-api-feature-support-improvements-and-messages-data-export): In this update, we’ll reveal a new pricing plan and some platform limit changes. Plus we’ve also made some major WhatsApp API feature support upgrades, especially for 360dialog and Vonage Accounts. That’s not all, we’ve also improved our mobile notifications, enabled the reply-to function for incoming messages & made data export for messages possible!

## Help

- [Respond.io Help Center](https://respond.io/help): Need help using respond.io? Learn all about our features, connecting and configuring channels, automation, popular use cases and more here.
- [LINE Quick Start](https://respond.io/help/line/line): Connect a LINE Official Account to chat with customers over LINE.
- [Google Workspace Quick Start](https://respond.io/help/email/gmail): Connect respond.io to Gmail or Gsuite account and start receiving emails on the platform.
- [Viber Quick Start](https://respond.io/help/viber/viber): Connect a Viber chatbot to chat with customers over Viber.
- [Zapier](https://respond.io/help/zapier/zapier): Learn how to integrate respond.io with Zapier.
- [WeChat Quick Start](https://respond.io/help/wechat/wechat): Connect a WeChat account to chat with customers over WeChat.
- [CRM Integration: HubSpot](https://respond.io/help/zapier/hubspot): Learn how to use Zapier and Workflows to automatically sync Contact data and create deals and tickets by integrating HubSpot with respond.io.
- [Vonage SMS Quick Start](https://respond.io/help/sms/vonage-sms): Learn how to connect Vonage SMS to chat with customers.
- [Twilio SMS Quick Start](https://respond.io/help/sms/twilio-sms): Learn how to connect Twilio SMS to chat with customers.
- [Twitter Quick Start](https://respond.io/help/twitter/twitter): Configure the Twitter channel that you have connected to respond.io.
- [CRM Integration: Pipedrive](https://respond.io/help/zapier/pipedrive): Learn how to integrate Pipedrive with respond.io using Zapier to automatically manage Contact information and update agents on deal statuses.
- [SMS Overview](https://respond.io/help/sms/sms-overview): Get an overview of how to connect an SMS channel to chat with customers.
- [CRM Integration: Salesforce](https://respond.io/help/zapier/salesforce): Learn how to integrate Salesforce with respond.io using Zapier to automatically manage Contact information.
- [Make](https://respond.io/help/integrations/make): Learn how to integrate respond.io with Make.
- [Segments](https://respond.io/help/contacts/segments): Learn how to use Segments to group Contacts based on certain criteria and filters.
- [Other Email Quick Start](https://respond.io/help/email/other-email): Connect respond.io to an email inbox and start receiving emails on the platform.
- [Telegram Quick Start](https://respond.io/help/telegram/telegram): Connect a Telegram Bot to chat with customers over Telegram.
- [Custom Inboxes](https://respond.io/help/inbox/custom-inbox): Use Custom Inboxes to filter and save a list of Contacts and conversations that fulfill a set of conditions.
- [LINE Overview](https://respond.io/help/line/line-overview): Get an overview of the LINE channel and its capabilities.
- [E-Commerce Integration: BigCommerce](https://respond.io/help/zapier/big-commerce): Learn how to integrate BigCommerce with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [Step: Wait](https://respond.io/help/workflows/step-wait): Learn about the configuration and use cases for implementing the Wait Step.
- [Activities](https://respond.io/help/contacts/activities): Learn more information on how to manage interactions with your Contacts.
- [MessageBird SMS Quick Start](https://respond.io/help/sms/messagebird-sms): Learn how to connect MessageBird SMS to chat with customers.
- [Instagram Quick Start](https://respond.io/help/instagram/instagram): Connect an Instagram Business account to chat with customers.
- [Profile](https://respond.io/help/user-account/profile): Learn how to manage your User profile on the respond.io platform.
- [Inbox Overview](https://respond.io/help/inbox/inbox-overview): Learn how to navigate the Inbox module to manage conversations and inboxes.
- [Email Overview](https://respond.io/help/email/email-overview): Connect an email inbox to chat with customers through email.
- [Viber Overview](https://respond.io/help/viber/viber-overview): Get an overview of the Viber channel and its capabilities.
- [Webhooks](https://respond.io/help/integrations/webhooks): Learn how to use the webhooks integration to get your applications notified about real-time events in your respond.io workspace.
- [HubSpot](https://respond.io/help/integrations/hub-spot): Learn how to connect your HubSpot account with respond.io to access contact properties seamlessly.
- [Step: Branch](https://respond.io/help/workflows/step-branch): Learn about the configuration, best practices and use cases when implementing the Branch Step.
- [Using AI Assist](https://respond.io/help/inbox/using-ai-assist): Learn how to use the AI Assist feature to generate responses to customer queries.
- [Step: Jump To](https://respond.io/help/workflows/step-jump-to): Learn about the configuration, best practices and use cases for implementing the Jump To Step.
- [WeChat Overview](https://respond.io/help/wechat/wechat-overview): Get an overview of the WeChat channel and its capabilities.
- [TikTok Overview](https://respond.io/help/tiktok/tiktok-overview): Get an overview of the TikTok Channel and its capabilities.
- [Contact Import (How to)](https://respond.io/help/contacts/contact-import): Learn how to bulk import Contacts or add them individually.
- [Twilio WhatsApp](https://respond.io/help/whatsapp/twilio-whatsapp): Connect a Twilio WhatsApp API account to chat with customers over Whatsapp.
- [Vonage WhatsApp](https://respond.io/help/whatsapp/vonage-whatsapp): Connect a Vonage WhatsApp API account to chat with customers over Whatsapp.
- [Booking a Demo](https://respond.io/help/help-menu/booking-a-demo): Learn how to book a demo with our experts
- [Files](https://respond.io/help/workspace-settings/files): Learn how to manage and store files on the respond.io platform.
- [Teams (previously Team Settings)](https://respond.io/help/workspace-settings/teams): Under the Team Workspace settings, you can add, delete or manage Teams belonging to the Workspace.
- [User settings](https://respond.io/help/workspace-settings/users): Under the User Workspace settings section, you can manage the Users that have access to your Workspace.
- [Step: Assign To](https://respond.io/help/workflows/step-assign-to): Learn about the configuration, best practices and use cases when implementing the Assign To Step.
- [Workflow Steps Overview](https://respond.io/help/workflows/workflow-steps): Learn about the fundamental configurations of a Workflow Step and discover all the available Steps in a Workflow.
- [Contact Details](https://respond.io/help/contacts/contact-details): Learn how to use the Contact details panel to gain more insights on your Contacts.
- [Twitter Overview](https://respond.io/help/twitter/twitter-overview): Get an overview of the Twitter channel and its capabilities.
- [WhatsApp Pricing](https://respond.io/help/whatsapp/whatsapp-pricing): Learn about Conversation-based pricing and Conversation types in WhatsApp.
- [Resource Center](https://respond.io/help/help-menu/resource-center): Learn more about the resource center and how to enable or disable it.
- [Getting Support](https://respond.io/help/help-menu/getting-support): Learn how to request for the respond.io support team to get in touch with you
- [Reporting a Bug](https://respond.io/help/help-menu/reporting-a-bug): Learn more about reporting bugs to the respond.io team.
- [TikTok Quick Start](https://respond.io/help/tiktok/tiktok-quick-start): Connect a TikTok Business Account to chat with customers over TikTok.
- [Developer API](https://respond.io/help/integrations/developer-api): Use respond.io’s Developer API to take advantage of many core features, including automating messages, syncing CRMs and triggering Workflows.
- [Notifications](https://respond.io/help/user-account/notifications): Learn all you need to know about notifications on the platform.
- [Step: Add Comment](https://respond.io/help/workflows/step-add-comment): Learn about the configuration, best practices and use cases when implementing the Add Comment Step.
- [Contacts Overview](https://respond.io/help/contacts/contacts-overview): The Contacts module allows you to manage all the Contacts the platform has interacted with.
- [Telegram Overview](https://respond.io/help/telegram/telegram-overview): Get an overview of the Telegram channel and its capabilities.
- [Inviting Your Teammates](https://respond.io/help/quick-start/inviting-users): Invite teammates as Users to the platform to collaborate with them.
- [WhatsApp Cloud API](https://respond.io/help/whatsapp/whatsapp-cloud-api): Connect a WhatsApp Cloud API account to chat with customers over WhatsApp.
- [360dialog WhatsApp](https://respond.io/help/whatsapp/360dialog-whatsapp): Connect a 360Dialog WhatsApp API account to chat with customers over Whatsapp.
- [How to Block Contacts and Manage Spam](https://respond.io/help/convert-leads/managing-spam): Learn how to stop receiving spam by blocking Contacts.
- [Snippets](https://respond.io/help/workspace-settings/snippets): Create and manage canned responses to effortlessly reply to frequently asked questions.
- [Channels](https://respond.io/help/workspace-settings/channels): Under the Channel workspace settings section, you can edit and manage Channels connected to your Workspace.
- [Step: HTTP Request](https://respond.io/help/workflows/step-http-request): Learn about the configuration, best practices and use cases for implementing the HTTP Request Step.
- [Step: AI Objective](https://respond.io/help/workflows/step-ai-objective): Learn about the configuration, best practices and use cases when implementing the AI Objective Step.
- [Workflow Triggers](https://respond.io/help/workflows/workflow-triggers): Learn all about Triggers and how they can be used to make a Workflow run.
- [AI Assist](https://respond.io/help/workspace-settings/ai-assist): Learn how to set up and configure AI Assist.
- [Dialogflow: Events](https://respond.io/help/dialogflow/dialogflow-events): Learn how to use events to trigger Dialogflow intents.
- [Step: Date & Time](https://respond.io/help/workflows/step-date-and-time): Learn about the configuration and use cases for implementing the Date & Time Step.
- [Workflows Overview](https://respond.io/help/workflows/workflows-overview): Learn how to view, set up and manage Workflows automation.
- [Instagram Overview](https://respond.io/help/instagram/instagram-overview): Get an overview of the Instagram channel and its capabilities.
- [AI Prompts](https://respond.io/help/workspace-settings/ai-prompts): Learn how to set up and configure AI Prompts.
- [WhatsApp Business App Quick Start (WhatsApp Coexistence)](https://respond.io/help/whatsapp/whatsapp-coexistence): Learn how to connect the WhatsApp Business App to respond.io for seamless messaging and automation.
- [Meta Product Catalog](https://respond.io/help/whatsapp/meta-product-catalog): Learn how to use Meta Product Catalog with respond.io.
- [MessageBird WhatsApp](https://respond.io/help/whatsapp/messagebird-whatsapp): Connect a MessageBird WhatsApp API account to chat with customers over Whatsapp.
- [Account info (previously General)](https://respond.io/help/organization-settings/general): Learn how to manage and edit Organization information.
- [Step: Ask a Question](https://respond.io/help/workflows/step-ask-a-question): Learn about the configuration, best practices and use cases when implementing the Ask a Question Step.
- [Step: Send a Message](https://respond.io/help/workflows/step-send-a-message): Learn about the configuration, best practices and use cases when implementing the Send a Message Step.
- [Dashboard](https://respond.io/help/dashboard-reporting/dashboard): A summary of workforce performance and important key metrics across your Workspace.
- [Custom Channel Quick Start](https://respond.io/help/custom-channel/custom-channel): Configure third-party messaging apps into respond.io.
- [Glossary of Terms](https://respond.io/help/quick-start/glossary-of-terms): To help users better understand the platform, here are the definitions of commonly used terms.
- [What is respond.io?](https://respond.io/help/quick-start/what-is-respondio): Get a brief introduction to the respond.io platform.
- [Dialogflow Overview](https://respond.io/help/dialogflow/dialogflow-overview): Get an overview of how to use Dialogflow with respond.io.
- [How to Import to Broadcast via WhatsApp](https://respond.io/help/broadcasts/import-to-broadcast): Learn how to send a broadcast message to a large number of Contacts with whom you have never started a conversation.
- [Requesting a Feature](https://respond.io/help/help-menu/requesting-a-feature): Learn about requesting for a new feature or voting for existing ones.
- [Contact Import](https://respond.io/help/workspace-settings/data-import): Learn how to import, review, and manage data in the platform.
- [Data Export](https://respond.io/help/workspace-settings/data-export): Export data from the Workspace to perform in-depth analyses.
- [Facebook Message Tag](https://respond.io/help/facebook-messenger/message-tag): Send a tagged message to contacts after the 24-hour messaging window.
- [Step: Update Lifecycle](https://respond.io/help/workflows/step-update-lifecycle): Learn about best practices, use cases and how it works when implementing the Update Lifecycle Step.
- [Integrations](https://respond.io/help/workspace-settings/integrations): Learn about about connecting and managing all available integrations with respond.io.
- [Connecting Channels](https://respond.io/help/quick-start/connecting-channels): Learn how to connect a messaging Channel to start chatting with your Contacts through the platform.
- [Telnyx VoIP Overview](https://respond.io/help/telnyx-voip/telnyx-voip-overview): Get an overview of the Telnyx Channel and its capabilities.
- [Dialogflow: Parameters](https://respond.io/help/dialogflow/dialogflow-parameters): Learn how to use custom Dialogflow parameters for multiple use cases.
- [Workspaces](https://respond.io/help/organization-settings/workspaces): Learn how to create and manage Workspaces within your Organization.
- [Closing Notes](https://respond.io/help/workspace-settings/closing-notes): Learn how to add, edit and delete Closing Notes. These are optional after a conversation is closed.
- [Step: Open Conversation](https://respond.io/help/workflows/step-open-conversation): Learn about the best practices, use cases and how it works when implementing the Open Conversation Step.
- [Reports: Calls](https://respond.io/help/dashboard-reporting/reports-calls): Track and analyze call performance across your Workspace.
- [WhatsApp Business Platform (API) Quick Start](https://respond.io/help/whatsapp/whatsapp-api-quick-start): Get a WhatsApp Business API account fast to start chatting with your customers.
- [User Activity Status](https://respond.io/help/user-account/user-activity-status): Learn how to set your User Activity Status on the platform.
- [Contact Fields](https://respond.io/help/workspace-settings/contact-fields): Create and manage Contact Fields to save additional information about your contacts.
- [Growth Widgets](https://respond.io/help/workspace-settings/growth-widgets): Create and manage widgets that can be embedded on your website so site visitors can contact you via your preferred channel(s).
- [Step: Close Conversation](https://respond.io/help/workflows/step-close-conversation): Learn about the configuration, use cases and how it works when implementing the Close Conversation Step.
- [Step: Update Contact Tag](https://respond.io/help/workflows/step-update-contact-tag): Learn about the configuration, how it works and use cases when implementing the Update Contact Tag Step.
- [Interacting with AI Prompts](https://respond.io/help/inbox/interacting-with-ai-prompts): Learn how to interact with AI Prompts and how to use it while messaging.
- [Reports: Users](https://respond.io/help/dashboard-reporting/reports-users): The Users reports tab consists of all the metrics and information related to Users.
- [Messenger Calls](https://respond.io/help/facebook-messenger/messenger-call): Learn how to use Messenger Call to receive and make calls.
- [Setting Up an Account](https://respond.io/help/quick-start/setting-up-an-account): Follow this quick guide to register and set up a respond.io account on the platform and mobile app.
- [WhatsApp Messaging Limits](https://respond.io/help/whatsapp/whatsapp-messaging-limits): Learn how to increase WhatsApp messaging limits and improve your WhatsApp API number quality rating.
- [How to Enrich Customer Data from a CRM or other Business Software](https://respond.io/help/capture-leads/enrich-customer-data): Retrieve customer properties like Fields from your CRM or business software that holds your primary customer list and add the data to the Contact in respond.io.
- [Accessing Help Center](https://respond.io/help/help-menu/accessing-knowledge-base): Learn about how you can access the Help Center, search for items, view categories, and find required topics using the Search feature.
- [Install Website Chat Widget on Wix](https://respond.io/help/website-chat-widget/install-on-wix): Learn how to install a web chat widget on your Wix website.
- [Facebook Private Replies](https://respond.io/help/facebook-messenger/private-replies): Automatically send a private message to users that comment on your Facebook Post.
- [Responding to Messages](https://respond.io/help/quick-start/responding-to-messages): Here are some quick tips on how to respond to Contacts in a more efficient and productive manner.
- [Calling From Your Mobile](https://respond.io/help/mobile-app/calling-from-your-mobile): Learn how to manage calls on the Calls tab on your respond.io mobile app
- [Telnyx VoIP Quick Start](https://respond.io/help/telnyx-voip/telnyx-voip-quick-start): Create and connect a Telnyx account to call your customers.
- [Meta Business Verification](https://respond.io/help/whatsapp/meta-business-verification): Learn how to verify your business with Meta.
- [WhatsApp Message Templates](https://respond.io/help/whatsapp/whatsapp-message-templates): Use WhatsApp Message Templates to engage with Contacts at any time.
- [WhatsApp Fees](https://respond.io/help/organization-settings/whatsapp-fees): Learn how to manage your WhatsApp Business Account and view your credit balance, usage history and more.
- [Salesforce](https://respond.io/help/integrations/salesforce-integration): Learn how to connect your Salesforce account with respond.io to seamlessly access and view your contact fields.
- [Meta Business Accounts](https://respond.io/help/integrations/meta-business-accounts): Learn how to integrate your Meta Business Account with respond.io, featuring support for Meta click-to-chat ads and the Meta Conversions API.
- [How to Route VIP Contacts](https://respond.io/help/retain-customers/route-vip-contacts): Learn how to identify VIP Customers to route and manage them differently from other Customers using Workflows.
- [Billing & Usage](https://respond.io/help/organization-settings/billing-usage): Get all the information you need to manage your Organization's subscription plan.
- [General info](https://respond.io/help/workspace-settings/settings-general): Under General Workspace settings, configure your workspace name, timeout settings and timezone.
- [Dynamic Variables Overview](https://respond.io/help/dynamic-variables/dynamic-variables): Learn how to personalize your messages and enhance workflows with dynamic variables.
- [Step: Update Contact Field](https://respond.io/help/workflows/step-update-contact-field): Learn about the configuration, how it works and use cases when implementing the Update Contact Field Step.
- [E-Commerce Integration: Magento](https://respond.io/help/zapier/ecommerce-integration-magento): Learn how to integrate Magento with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [How to Align AI Conversations with Your Brand Voice](https://respond.io/help/convert-leads/align-ai-conversations): Learn how to maintain a cohesive tone in responses generated by AI to ensure every interaction reflects your brand voice.
- [Resetting your Password](https://respond.io/help/user-account/resetting-your-password): Learn how to reset your password when you forget your login details.
- [Step: Add Google Sheets Row](https://respond.io/help/workflows/step-add-google-sheets-row): Learn about the configuration, best practices and use cases for implementing the Add Google Sheets Row Step.
- [Reports: Contacts](https://respond.io/help/dashboard-reporting/reports-contacts): The Contacts reports tab consists of all the metrics and information related to Contacts.
- [Reports: Messages](https://respond.io/help/dashboard-reporting/reports-messages): The messages reports tab consists of all the metrics and information related to messages.
- [Reports Overview](https://respond.io/help/dashboard-reporting/reports-overview): Use reports to get insights on workforce performance on the platform.
- [Reports: Lifecycle](https://respond.io/help/dashboard-reporting/reports-lifecycle): Discover how Lifecycle Reports tracks leads from new to paying customers, measuring conversions, drop-offs, and time metrics for an optimized funnel.
- [CRM Integration: ActiveCampaign](https://respond.io/help/zapier/crm-integration-activecampaign): Learn how to integrate ActiveCampaign with respond.io using Zapier to automatically manage Contact information and update agents on deal statuses.
- [E-Commerce Integration: Shopify](https://respond.io/help/zapier/e-commerce-integration-shopify): Learn how to integrate Shopify with respond.io using Zapier to sync Contact information and manage orders and carts.
- [Dialogflow: Custom Payloads](https://respond.io/help/dialogflow/dialogflow-custom-payloads): Learn about supported Custom Payloads on respond.io.
- [How to Send a Simple Broadcast](https://respond.io/help/broadcasts/sending-a-simple-broadcast): Learn how to send a simple broadcast to a group of Contacts on supported Channels.
- [Messaging From Your Mobile](https://respond.io/help/mobile-app/messaging-from-your-mobile): Learn how to manage Contacts, conversations and messages from the Messages tab on your respond.io mobile app.
- [How to Avoid Workflow Loops](https://respond.io/help/workflows/how-to-avoid-workflow-loops): Learn how to prevent workflow loops that cause unnecessary repetitions, system overload, and delays.
- [Managing Broadcasts](https://respond.io/help/broadcasts-module/managing-broadcasts): Learn how to view, clone, cancel, delete and export a Broadcast.
- [Broadcasts Overview](https://respond.io/help/broadcasts-module/broadcasts-overview): Learn about the Broadcasts feature including fields, views and message limits.
- [Reports: Responses](https://respond.io/help/dashboard-reporting/reports-responses): View the response rate of conversations so you know if your Contacts’ inquiries are being attended to in a timely manner.
- [Install Website Chat Widget on Joomla](https://respond.io/help/website-chat-widget/install-on-joomla): Learn how to install a web chat widget on your Joomla website.
- [WhatsApp Business Calling API](https://respond.io/help/whatsapp/whatsapp-business-calling-api): Learn how to use WhatsApp Business Calling API to receive and make calls.
- [Dialogflow: Managing Intents](https://respond.io/help/dialogflow/dialogflow-managing-intents): Personalize the chatbot responses by configuring intents.
- [How to Route Contacts by Shifts](https://respond.io/help/convert-leads/route-contacts-by-shifts): Automatically route customers by shifts or business hours.
- [Reports: Broadcasts](https://respond.io/help/dashboard-reporting/reports-broadcasts): View the delivery rates of broadcasts to gain insights into the performance and delivery data of the broadcasts.
- [Custom Channel Overview](https://respond.io/help/custom-channel/custom-channel-overview): Get an overview of the Custom Channel and its capabilities.
- [Install Website Chat Widget on Shopify](https://respond.io/help/website-chat-widget/install-on-shopify): Learn how to install a web chat widget on your Shopify store.
- [How to Send Outbound Support Messages](https://respond.io/help/retain-customers/send-outbound-messages): Follow up on customers’ issues as needed by sending outbound messages.
- [How to Track Conversation Source from Multiple Websites](https://respond.io/help/capture-leads/track-conversation-source): Learn how to track where conversations are coming from even when using the multiple widgets of the same channel on different websites.
- [Managing a Workspace](https://respond.io/help/workspace-settings/managing-a-workspace): Get a general overview of available Workspace settings and how to use them.
- [Step: Trigger Another Workflow](https://respond.io/help/workflows/step-trigger-another-workflow): Learn about the configuration, best practices and use cases for implementing the Trigger Another Workflow Step.
- [Reports: Leaderboard](https://respond.io/help/dashboard-reporting/reports-leaderboard): Instantly identify and analyze top performing users and teams in the Workspace.
- [Reports: Assignments](https://respond.io/help/dashboard-reporting/reports-assignments): View the Contact assignment activity on the platform.
- [Reports: Resolutions](https://respond.io/help/dashboard-reporting/reports-resolutions): View the resolution rate of conversations so you know if your customers’ inquiries are being resolved in a timely manner.
- [Website Chat Widget Quick Start](https://respond.io/help/website-chat-widget/website-chat-widget): Add the respond.io Website Chat Widget to your site.
- [Facebook Chat Plugin](https://respond.io/help/facebook-messenger/facebook-chat-plugin): Learn how to add a Facebook Customer Chat Plugin to your website.
- [Instagram: Auto Private Replies](https://respond.io/help/instagram/instagram-auto-private-replies): Learn how to automatically send private messages to users who comment on your Instagram posts, reels, ads, or live stories.
- [E-Commerce Integration: WooCommerce](https://respond.io/help/zapier/ecommerce-integration-woocommerce): Learn how to integrate WooCommerce with respond.io using Zapier to automatically manage Contact information and send customers messages.
- [Dialogflow: Response Templates](https://respond.io/help/dialogflow/dialogflow-response-templates): Learn how to use Response Templates to send responses to Contacts.
- [Dialogflow: Creating a Chatbot](https://respond.io/help/dialogflow/dialogflow-creating-a-chatbot): Learn how to use the Dialogflow integration to create a chatbot.
- [How to Send CSAT to Customer and Save Data in Google Sheets or CRMs](https://respond.io/help/retain-customers/send-csat-and-save-data): Use a Workflow Template to automatically send CSAT surveys to customers with closed conversations and save data in Google Sheets, CRMs or other data warehouse.
- [Accessing the Business Academy](https://respond.io/help/help-menu/accessing-the-business-academy): Learn more about accessing the business academy
- [Admin Settings (previously Users)](https://respond.io/help/organization-settings/organization-users): Learn how to add Users and manage their access within the Organization.
- [Install Website Chat Widget on WordPress](https://respond.io/help/website-chat-widget/install-on-wordpress): Learn how to install a web chat widget on your WordPress website.
- [How to Troubleshoot a Failed Broadcast](https://respond.io/help/broadcasts/dealing-with-failed-broadcasts): Learn about the reasons broadcasts may fail to be sent and how to resend broadcasts to Contacts who did not receive them.
- [How to Create Automated Chat Menus](https://respond.io/help/convert-leads/create-automated-chat-menus): Learn how to create automated Chat Menus to handle multiple inquiries simultaneously and provide customers with instant access to information 24/7.
- [Step: Send Conversions API Event](https://respond.io/help/workflows/step-send-conversions-api-event): Learn about the configuration, how it works, best practices and more when implementing the Send Conversions API Event step.
- [Reports: Conversations](https://respond.io/help/dashboard-reporting/reports-conversations): The Conversations reports tab consists of all the metrics and information related to conversations.
- [How to Optimize Agents’ Productivity in the Inbox Module](https://respond.io/help/convert-leads/optimize-agents-productivity): Guide agents in their use of the Inbox module to effectively respond to customers.
- [How to Simplify Customer Escalation with Automation](https://respond.io/help/convert-leads/simplify-customer-escalation): Automate the process of transferring issues to the second-level support team.
- [Configuring mobile app settings](https://respond.io/help/mobile-app/configuring-mobile-app-settings): Learn how to configure your respond.io mobile app settings.
- [Installing respond.io Mobile App](https://respond.io/help/mobile-app/installing-respondio-mobile-app): Learn how to download and install respond.io on your mobile.
- [Tags](https://respond.io/help/workspace-settings/workspace-settings-tags): Learn about adding and deleting Tags from the Settings module.
- [Install Website Chat Widget on Squarespace](https://respond.io/help/website-chat-widget/install-on-squarespace): Learn how to install a web chat widget on your Squarespace website.
- [How to Analyze Reports for Sales](https://respond.io/help/reporting-and-analytics/reporting-for-sales): Track and report on sales activities and agent performance.
- [Organization Overview](https://respond.io/help/organization-settings/organization-overview): Learn how to create and view an Organization, as well as access the Organization settings.
- [Assignment and Closing a Conversation](https://respond.io/help/inbox/assignment-and-closing-a-conversation): Learn how to assign a conversation and close a conversation.
- [Getting Contacts to Message You](https://respond.io/help/quick-start/getting-contacts-to-message-you): Encourage Contacts to message your business via QR codes and chat links.
- [How to Automate Calculations Using AI](https://respond.io/help/convert-leads/automate-calculations-using-ai): Learn how AI Assist can resolve customer queries that involve calculations.
- [How to Convert Image to Text Using AI](https://respond.io/help/convert-leads/convert-image-to-text-using-ai): Learn how to extract information from images and subsequently use the information to improve the performance of your AI.
- [How to Promptly Transfer Conversation Between Agents](https://respond.io/help/convert-leads/promptly-transfer-conversation): Automate the reassigning of conversation if the initial agent does not respond within a specified period.
- [TikTok Messaging Ads Integration](https://respond.io/help/integrations/tiktok-messaging-ads-integration): Learn all about TikTok Messaging Ads and how to set up both the integration on respond.io and TikTok Messaging Ads on TikTok Ads Manager.
- [How to Analyze Reports for Support](https://respond.io/help/reporting-and-analytics/reporting-for-support): Keep track of all the metrics relevant for your support performance and conversations.
- [How to Send Outbound Sales Messages](https://respond.io/help/capture-leads/sending-outbound-sales-messages): Import Contacts to send cold messages or follow up with leads.
- [Step: Send TikTok Lower Funnel Event](https://respond.io/help/workflows/step-send-tiktok-lower-funnel-event): Learn about the best practices, use cases and how it works when implementing the Send TikTok Lower Funnel Event Step.
- [Dialogflow: Connecting to Dialogflow](https://respond.io/help/dialogflow/dialogflow-connecting-to-dialogflow): Learn how to connect a Dialogflow Agent to respond.io.
- [How to Route Contacts by Team Functions](https://respond.io/help/convert-leads/route-contacts-by-team-functions): Automatically route customers based on the team the customers want to speak to or customers’ contact data.
- [How to Use Dynamic Variables](https://respond.io/help/dynamic-variables/how-to-use-dynamic-variables): Learn about the four places to use dynamic variables: in the Messages Module, in Snippets, in Workflows and in Dialogflow.
- [Facebook Messenger Overview](https://respond.io/help/facebook-messenger/facebook-messenger-overview): Get an overview of the Facebook Messenger channel and its capabilities.
- [How to Start a Workflow Based on Broadcast Response](https://respond.io/help/broadcasts/workflow-based-on-broadcast-response): Send a broadcast with multiple choice questions and automatically handle Contacts’ responses.
- [How to Supervise Your Support Agents](https://respond.io/help/reporting-and-analytics/supervising-your-agents): Allow managers to identify issues on a daily basis and task agents to solve the issues.
- [Lifecycle](https://respond.io/help/workspace-settings/workspace-settings-lifecycle): Learn how to track and manage Contacts throughout your sales process on our platform.
- [Automated Welcome and Away Messages](https://respond.io/help/quick-start/automated-welcome-and-away-messages): Set up automated welcome and away messages to respond to Contacts immediately using Workflow Templates.
- [Getting Ready for Inbound Conversations](https://respond.io/help/whatsapp/getting-ready-for-inbound-conversations): Learn about conversation windows, sending message templates and setting up a simple entry point to manage WhatsApp messages from your customers.
- [Getting Ready for Promotional Messaging](https://respond.io/help/whatsapp/getting-ready-for-promotional-messaging): Learn how to broadcast promotional messages using WhatsApp message templates.
- [How to Supervise Sales Agents](https://respond.io/help/reporting-and-analytics/supervising-sales-agents): Supervise and manage sales agents on the respond.io platform.
- [Managing Notifications On Your Mobile](https://respond.io/help/mobile-app/managing-notifications-on-your-mobile): Learn how to use the Notification Center tab on your respond.io mobile app.
- [Website Chat Widget Overview](https://respond.io/help/website-chat-widget/website-chat-widget-overview): Get an overview of the Website Chat Widget and its capabilities.
- [How to Route New and Returning Contacts](https://respond.io/help/retain-customers/route-new-and-returning-contacts): Learn how to identify new & returning customers to route & manage them separately using Workflows.
- [How to Transfer Contacts to the Next Shift Automatically](https://respond.io/help/convert-leads/transfer-contacts-to-the-next-shift): Learn how to route open conversations to the next shift.
- [Facebook Messenger Quick Start](https://respond.io/help/facebook-messenger/facebook-messenger-quick-start): Connect a Facebook Page to chat with customers over Facebook Messenger.
- [Dialogflow: Fulfillment Webhook Request](https://respond.io/help/dialogflow/dialogflow-fulfillment-webhook-requests): Learn how to use fulfillment webhook requests to pass data from respond.io to Dialogflow.
- [How to Get a Complete View of the Customers](https://respond.io/help/convert-leads/get-a-complete-view-of-the-customers): Learn how agents can gain a comprehensive understanding of Contacts’ conversations and profiles.
- [Change Your WhatsApp Business Display Name](https://respond.io/help/whatsapp/change-your-whatsapp-business-display-name): Learn how to change your WhatsApp Business Display Name for your respond.io WhatsApp Business API Account.
- [How to Draft Customer Replies with AI](https://respond.io/help/convert-leads/how-to-draft-customer-replies-with-ai): Use AI Assist, AI Prompts and AI Assist Persona to draft the best replies to address customers inquiries.
- [Security](https://respond.io/help/organization-settings/organization-settings-security): Learn how to configure SSO settings, enable/disable SSO for your organization and Setting up SSO on respond.io for Google Workspace
- [WhatsApp Official Business Account (Blue Tick)](https://respond.io/help/whatsapp/whatsapp-official-business-account-blue-tick): Learn how to get a WhatsApp Official Business Account.
- [WhatsApp Business Platform (API) Channel Configuration](https://respond.io/help/whatsapp/whats-app-business-api-channel-configuration): Learn how to configure your WhatsApp Business Platform (API) channel and manage your profile on respond.io.
- [Phone Number Migration to WhatsApp Cloud API](https://respond.io/help/whatsapp/phone-number-migration-to-whatsapp-cloud-api): Learn how to migrate phone number from WhatsApp BSPs to WhatsApp Cloud API.
- [Turn-off WhatsApp Number Two-Step Verification](https://respond.io/help/whatsapp/turn-off-whatsapp-number-two-step-verification): Learn how to turn off WhatsApp Number Two-Step Verification in your WhatsApp Manager.
- [How to Streamline Meeting Scheduling via CTC Ads](https://respond.io/help/convert-leads/streamline-meeting-scheduling-via-ctc-ads): Learn to automatically send your business calendar link to your customers to allow them to book an appointment.
- [How to Collect Contacts’ Emails and Phone Numbers](https://respond.io/help/capture-leads/collect-contacts-emails-and-phone-numbers): Learn how to collect customers’ or leads’ email addresses and phone numbers when conversations open.
- [Assignment Strategy: How to Unassign Agents after Conversations Closed](https://respond.io/help/convert-leads/unassign-agents-after-conversations-closed): Automatically unassign Contacts from agents when conversations are closed using Workflow Templates.
- [How to Create Automated Welcome and Away Messages](https://respond.io/help/convert-leads/create-automated-welcome-and-away-messages): Learn how to set up automated welcome and away messages to respond to customers immediately.
- [Get WhatsApp API Account for Government Agencies](https://respond.io/help/whatsapp/get-whatsapp-api-account-for-government-agencies): Get a WhatsApp API Business Account for your Government Agency
- [How to Route Contacts from CTC Ads to Agents](https://respond.io/help/capture-leads/how-to-route-contacts-from-ctc-ads-to-agents): Learn to automatically assign contacts coming from Click-to-Chat Ads to Agents.
- [Grow your WhatsApp Audience by Maximizing Entry Points](https://respond.io/help/whatsapp/grow-your-whatsapp-audience-by-maximizing-entry-points): Learn how to reach customers and gain Contacts by adding multiple WhatsApp entry points.
- [How to Write an Optimal AI Assist Persona (Best Practices)](https://respond.io/help/convert-leads/how-to-write-an-optimal-ai-persona-best-practices): Learn how to write a good AI Assist Persona that helps align AI with your brand voice on respond.io.
- [How to Get Contacts’ Consent for Personal Data Collection](https://respond.io/help/convert-leads/get-contacts-consent-for-personal-data-collection): Learn how to automatically ask for customers’ consent to the privacy policy for personal data collection purpose.
- [How to Route Contacts by their Preferred Language](https://respond.io/help/convert-leads/how-to-route-contacts-by-their-preferred-language): In this article, you’ll discover how to automatically route contacts to Agents based on the Contact’s language preferences.
- [Phone Number Migration to respond.io WhatsApp Business Platform (API)](https://respond.io/help/whatsapp/phone-number-migration-to-respond-whatsapp-business-api): Learn how to migrate your phone number from other BSPs to respond.io WhatsApp Business API.
- [How to Automate Lifecycle Tracking in Google Sheets](https://respond.io/help/convert-leads/how-to-automate-lifecycle-tracking-in-google-sheets): Learn how to track leads and optimize sales with our Lifecycle Google Sheets template.
- [Migrating from WhatsApp Personal or WhatsApp Business App](https://respond.io/help/whatsapp/migrating-from-whatsapp-personal-or-whatsapp-business-app): Learn what you need to do to migrate to WhatsApp Business API using an existing WhatsApp Personal or Business app phone number.
- [How to Route Contacts to Preferred AI Objective Step](https://respond.io/help/convert-leads/how-to-route-contacts-to-preferred-ai-objective-step): Learn to automatically route Contacts to Sales or Support using the AI Objective Step.
- [How to Track Productivity by Closing Conversations](https://respond.io/help/reporting-and-analytics/track-productivity-by-closing-conversations): Use the Close Conversation feature to track sales agent productivity.
- [How to Automate Contact Information Collection with AI](https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai): In this article, you’ll discover how to automatically collect Contact information i.e., email address or phone number, using AI Objective.
- [How to Maximize Customer Service Potential with AI Objective Step](https://respond.io/help/convert-leads/maximize-customer-service-potential-with-ai-objective-step): Learn to use the AI Objective Step to engage with customers instantly by providing quick responses to low-level conversations involving basic product information, policies, etc.
- [How to Write the Best Knowledge Sources for AI Objective Step](https://respond.io/help/convert-leads/how-to-choose-the-best-knowledge-sources-for-ai-objective-step): Learn how to compose the most effective Knowledge Sources for the AI Objective Step.
- [Assignment Strategy: How to Automate Contact Distribution & Load Balancing](https://respond.io/help/convert-leads/assignment-strategy-automatic-contact-distribution-load-balancing): Learn how to automatically assign customers to agents based on your preferred load distribution strategy.
- [How to track and analyze TikTok Messaging Ad conversions](https://respond.io/help/reporting-and-analytics/how-to-track-and-analyze-tik-tok-messaging-ad-conversions): Learn how to automatically track leads from WhatsApp or Messenger and save the data into a Google Sheet to optimize future campaigns.
- [How to Automate Product Info Sharing in Conversations Initiated via CTC Ads](https://respond.io/help/convert-leads/automated-product-info-sharing-in-conversations-initiated-via-ctc-ads): Learn how to share product information automatically and route interested Contacts to Sales.
- [Organizing Lifecycle Stages for Accurate Reporting](https://respond.io/help/reporting-and-analytics/how-to-move-an-existing-lifecycle-stage-from-primary-to-lost): Learn how to correctly move Lifecycle Stages to ensure accurate reporting in respond.io.
- [How to Automatically Qualify Contacts Based on Budget Using AI Objective Step](https://respond.io/help/convert-leads/how-to-automatically-qualify-contacts-based-on-budget-using-ai-objective-step): Learn how to automatically qualify Contacts based on whether they have the budget for your service using the AI Objective Step.
- [How to Qualify Leads and Track Conversions with TikTok Lower Funnel Events](https://respond.io/help/retain-customers/how-to-qualify-leads-and-track-conversions-with-tik-tok-lower-funnel-events): Learn more about qualifying leads and tracking conversions using a Shortcut-triggered Workflow that tags contacts and sends Lower Funnel Events to TikTok for better ad targeting.
- [How to Optimize Customer Onboarding with Automated & Customized Welcome Messages](https://respond.io/help/convert-leads/how-to-optimize-customer-onboarding-with-automated-customized-welcome-messages): Learn how to automatically send customized welcome messages to Contacts coming from various messaging channels and assign them to relevant agents with whom they have interacted earlier.
- [How to Guide Customers from Exploration to Purchase with Engaging Menus](https://respond.io/help/convert-leads/how-to-guide-customers-seamlessly-from-product-exploration-to-purchase-with-engaging-menus): Learn how to create comprehensive Main and Sub Menus for inbound Contacts that allow them to self-explore your product line.
- [How to improve lead targeting and automatically send purchase events to Meta when a customer makes a payment](https://respond.io/help/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment): Learn how to automatically send purchase data to Meta to eliminate spam leads, improve ad targeting, and boost ROI, all with a ready-to-use Workflow Template.