pricing

Pricing that scales with your business.

🎉 Save up to 20% Annually!
Monthly
Annually

Team

$79$99/ month

Professional tools for small companies to market, sell & support on multiple channels

Start 14 Days Free Trial
  • 10 Users Included (Seats)
  • 1,000 Monthly Active Contacts

    Monthly Active Contacts, or MACs, are contacts that have sent or received a message (excluding broadcast messages), over the billing month.

    Learn more
  • All Core Features

Business

$249$299/ month

Multi-team workflows, advanced reporting & flexible integrations for mid-size companies

Start 14 Days Free Trial
  • 25 Users Included (Seats)
  • 3,000 Monthly Active Contacts
  • All Core Features
  • Advance Reporting
  • Google Sheets Step
  • HTTP Request Step
  • Custom Channels

Enterprise

Custom/ month

Solution design, implementation support & a success manager for large companies

Contact Sales
  • Everything in Business, plus:
  • Customized Limits
  • 30 Days Onboarding Program
  • Dedicated Success Manager
  • Data Export
  • White-label
    ADD-ON
Hello Europe!

Feature comparison

Monthly
Annually
Team
Business
Enterprise
🎉 Save up to 20% Annually!
$79$99/ month
$249$299/ month
Custom/ month
Monthly
Annually
Start 14 Days Free TrialStart 14 Days Free TrialContact Sales
Monthly
Annually
Team
Business
Enterprise
🎉 Save up to 20% Annually!
$79$99/ month
$249$299/ month
Custom/ month
Monthly
Annually
Start 14 Days Free TrialStart 14 Days Free TrialContact Sales
Limits
Users
10
25
Custom
Workspaces
1
3
Custom
Monthly Active Contacts
1,000
3,000
Custom
Contacts
Unlimited
Unlimited
Unlimited
Messages
Unlimited
Unlimited
Unlimited
Channels
Unlimited
Unlimited
Unlimited
Broadcast
10,000
50,000
Custom
Workflows
5
20
Custom
Features
Dashboard
Team Inbox
Contact Management (CRM)
Snippets (Canned Responses)
Broadcast
Workflows
Files
Advance Reporting
Space Management
Data Export
Integrations
Zapier
Integromat
Zendesk
Salesforce
Hubspot
Google Sheet
Webhook
Slack
Dialogflow
Chatbase
Channels
Website Chat Widget
WhatsApp
Facebook Messenger
Instagram
WeChat
LINE
Viber
Twitter
Telegram
SMS
Email
Custom Channel
Support
Chat Support
30 Days Onboarding Program
Dedicated Success Manager
Trusted by 10,000+ companies

Frequently Asked Questions

Can I use Respond.io for free?

Yes, our free plan provides access to all channels. Use this plan to connect all your channels and take our platform for a test drive. Once you are close to reaching contact limit, we’ll remind you to upgrade.

What happens if I reach my contact limit?

You’ll still be able to communicate with all your existing contacts but conversations from new contacts, above your contact limit, won’t be shown until you upgrade.

Can I cancel at any time?

Yes, you can cancel your subscription at any time, just go to the Billing section of the Platform, and click Cancel Subscription.

What payment forms do you accept?

We accept most major credit cards including Visa, Mastercard, American Express and Discover.

What counts as a contact?

Once your channels are connected, every Messaging App or Web Chat user that messages you becomes a contact. They remain a contact with metadata and chat history until you delete them.

Are volume discounts available?

We offer customized packages for enterprise. If you forecast more contacts than available in our packages, get in touch with us. We can help set up a package for your needs.

How can I upgrade my plan?

Upgrade your plan at any time in the Billing section of the Platform, select a plan then click Subscribe.

Do you have any cancellation fees?

No. Respond.io a pay-as-you-go service. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

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