Egyptian social commerce platform Sharwa established separate channels of communication for customers and operation partners, then used chat automation and analytics to refine its strategies

With just 14 agents, Pinnacle Contact Center successfully hires 112 candidates per day over WhatsApp.

A respond.io success story: Golden Luxe connected its messaging channels to respond.io. As a result, they achieved an average response time of 5 hours.

The Chinese University of Hong Kong uses natural language processing to automatically answer Messenger and web chat inquiries via respond.io

With 50,000 creators across 9 genres and 15 languages, ShareChat for Creators needed to develop a clear communication strategy. It chose to centralize all interactions on respond.io.

Moj for Creators uses a single WhatsApp number to run a training program for 200,000 video creators in India

Sport Center Los Naranjos in Venezuela combines automation and human support to enter customers with inquiries into a sales funnel

Bicycle subscription company Kleta leveraged consistent and high-quality support on respond.io to double its subscribers.

Lamarsa Cofffee reorganized its customer communication strategies with respond.io for improved sales across the board

Dubai-based 800 Storage revamped the way it talked to customers over WhatsApp with data integration and automation.

Colour My Plate used respond.io to improve how its teams collaborate and talk to customers

A respond.io success story: Bella Piel implemented an omnichannel strategy that unified regional operations and personalized conversations to create an award-winning customer experience

A respond.io success story: E4CC revamps its conversational support and customer communication by unifying regional operations on one platform