--- description: 了解如何將您的自訂網域設定為 respond.io 經銷商。 title: 白標自訂域名 image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [新的🔥 搶先試試 WhatsApp Business Calling API（開放式測試版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/tw/whatsapp-business-calling-api) 幫助我... ⌘ 1. [All Collections >](/tw/help) 2. 白標自訂域名 # 白標自訂域名 透過設定您的自訂域名，您將能夠在您自己的網站上設定您的白標平台（例如 app.yoursite.com）而不是 app.respond.io。 為了實現這一點，您必須在白標模組中輸入您的域名，並在您的 DNS 設定中新增一個 CNAME 記錄，將您的自訂網域指向 `hosting.respond.io`。 > 此功能僅適用於官方 respond.io 經銷商合作夥伴。 ## 在 respond.io 設定域名 **步驟 1：導航至白標模組** 找到網域設定部分。 ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png?fm=avif&w=1000) **步驟 2：指定自訂網域** 在自定義域名部分，輸入您希望使用的域名（例如 `https://app.yoursite.com`、`https://platform.yoursite.com` 或 `https://www.yoursite.com`）。 > 有關設置白標平台的更多信息，請查看我們的 [經銷商計劃頁面](https://respond.io/tw/help/partnership/reseller-program-overview-get-started#becoming%5Fa%5Freseller)。 ## 在 DNS 上設定您的域名 要設定您的域名，您需要在 DNS 設定中新增指向 respond.io 的 CNAME 記錄。 **步驟 1：登入您的網域托管網站** 首先，您必須登入您的網域主機的網站。 您的網域託管服務商通常是您購買網域的地方（例如 [GoDaddy](https://godaddy.com/)、 [Enom](https://www.enom.com/)或 [Name.com](https://www.name.com/)）。 > 如果您不知道您的網域主機是誰，您可以查看這個 [指南](https://support.google.com/a/answer/48323) ，以便 Google 識別您的網域主機。 **步驟 2：新增 CNAME 記錄** > 請確保您的 DNS 記錄名稱的流量未代理到 Cloudflare。 登入網域主機'的網站後，您將需要新增新的 CNAME 記錄。 > 如需更具體的說明，您可以存取您的網域主機's 文件。 或者，您可能想聯絡他們的支援團隊尋求協助。 轉到您網域的 DNS 記錄。 在這裡，您需要在您的 DNS 設定中新增記錄，並選擇 CNAME 作為記錄類型。 新增新的 CNAME 記錄時，您需要包含三個欄位： | 欄位名稱 | 指示 | | -------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | | 主持人（或姓名） | 這是您網站的子網域。例如，如果您的網站是 yourdomain.com 並且您希望在 app.yourdomain.com 下託管我們的平台，那麼您將在此欄位中輸入 app。您也可以輸入 www 將其託管在 [www.yourdomain.com](https://www.yourdomain.com)下。 | | 價值觀（或指向） | 值是您的 CNAME 記錄將指向的位置。輸入 hosting.respond.io。 | | 生存時間 | 生存時間是伺服器應緩存此資訊的時間（以秒為單位）。輸入 43200 表示 12 小時。 | 填寫欄位後，請儲存新的 CNAME 記錄以更新至您的網域主機。 > 更改在全球伺服器中生效可能需要長達 48 小時。 然而，它們通常發生得更早。 如果您的自訂網域無法立即起作用，則 CNAME 可能尚未傳播。 > 一旦您的 CNAME 記錄更新，您將能夠透過您的網域登入您的經銷商平台。 ## 故障排除 如果由於某種原因，按照上述說明操作後您的自訂網域仍然不起作用，您可能需要嘗試建立一個指向 `47.52.81.46`的新記錄。 ### HTTP 404 錯誤訊息 如果您在访问自定义域名时收到 404 错误消息，尽管您的 DNS 记录已更新，这表明自定义域名尚未在 respond.io 平台上进行配置。 在 respond.io 平台上，使用您的經銷商帳號登入並依照 [這些說明](https://respond.io/tw/help/partnership/custom-domain-name)進行操作。 分享這篇文章 [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/article/custom-domain-name)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/article/custom-domain-name)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/article/custom-domain-name)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/article/custom-domain-name) ## 相關文章 * [舊定價 ](/tw/help/article/85zbaxlypy-legacy-pricing) * [白標邀請隊友及創建工作區 ](/tw/help/article/white-label-invite-teammates-create-workspaces) * [白標 API在此取得開發人員API訊息，以透過API執行特定功能。 ](/tw/help/article/white-label-api) * [白標平台外觀了解如何管理白標平台外觀以滿足您的品牌需求。 ](/tw/help/article/platform-appearance) 找不到您想要的東西？ 🔎 [聯繫支持](/tw/contact-us) 2026-04-03T03:24:53.448Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"了解如何將您的自訂網域設定為 respond.io 經銷商。","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7tin8k9c1emscQGOhIuNbC/0ed3f91c8580c4e5dfa90f035355122e/Petrina_Jo_avatar.svg","name":"JQ Lee","url":"https://respond.io/tw/author"},"dateCreated":"2024-12-02T07:03:49.000Z","dateModified":"2025-04-09T03:40:12.403Z","datePublished":"2024-12-02T07:03:49.000Z","headline":"白標自訂域名","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","mainEntityOfPage":"https://respond.io/tw/help/article","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","url":"https://respond.io/tw/help/article/custom-domain-name"},{"@context":"https://schema.org","@id":"https://respond.io/tw/help/article/custom-domain-name#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/tw/help"},{"@type":"ListItem","position":2,"name":"白標自訂域名","item":"https://respond.io/tw/help/article/custom-domain-name"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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