---
description: 透過託管的 MCP 伺服器，將 Claude 或 ChatGPT 連接到 respond.io。 使用 OAuth 登入、授權一個 Workspace，並完全跳過本地端設定。

title: 模型上下文協議 (MCP)
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[新的🔥 搶先試試 WhatsApp Business Calling API（開放式測試版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b)

幫助我... ⌘ 

1. [All Collections >](/tw/help)
2. [ 集成 >](/tw/help/integrations)
3. 模型上下文協議 (MCP)

# 模型上下文協議 (MCP)

respond.io MCP 伺服器讓 AI 助手（例如 Claude 或 ChatGPT）能以自然語言在您的工作區上執行操作。 此託管的 MCP 伺服器運行於 respond.io's 自有基礎設施上。 它透過 OAuth 授權存取，因此您不需安裝或代管任何東西，也不需分享任何憑證。

## 開始之前

* 您需要一個具有您欲連接之 Workspace 存取權的 respond.io 帳戶。
* 該連線僅會揭露您 respond.io 使用者角色已允許的權限。 連接 AI 助手不會授予其任何額外存取權限。

## 使用 MCP 伺服器 URL 連線

1. 在您的 AI 用戶端中，開啟新增自訂 MCP 伺服器的選項。
2. 輸入 respond.io MCP 伺服器的 URL: <https://mcp.respond.io/mcp>
3. 當系統提示時，使用您的 respond.io 帳戶登入。
4. 在 **Connect with respond.io MCP** 畫面上，選取要授權的 Workspace。 如果您只可存取一個工作區，系統會自動為您選取。  
![](https://assets2-proxy.respond.io/ph8r57dk1q9w/19lQcWZtYffkuTDE84Cl1T/c974ba5ac7ccc455a42fc7a65ff33768/mcp-native-step3-4-consent-screen-selected.png?fm=jpg&q=80&w=1024&fl=progressive)
5. 檢視列出的權限，然後點選 **Allow**。

授權後，您將看到連線成功的確認訊息。

## 託管 MCP 伺服器支援的功能

連線後，您的 AI 助手可以執行下列操作：

| 類別     | 您可以採取的做法                                                              |
| ------ | --------------------------------------------------------------------- |
| 聯絡方式   | \- 透過 ID、電子郵件或電話查找特定聯絡人\- 依條件在所有聯絡人中搜尋並篩選\- 建立、更新或刪除聯絡人\- 管理標籤與生命週期階段 |
| 消息傳遞   | \- 傳送訊息、範本與附件\- 檢視訊息歷史與傳送狀態                                           |
| 對話數    | \- 指派或取消指派\- 開啟或關閉\- 新增內部評論                                           |
| AI 代理人 | \- 列出、建立、更新、啟用、停用及刪除 AI 代理人\- 強化代理人的提示詞\- 設定代理人在對話中的操作                |
| 工作區設置  | \- 檢視團隊成員、Channels、客製欄位、與標籤                                           |

每項操作皆以您在 respond.io 中既有的權限範圍為限。

## 管理您的連線

* 每個連線僅授權一個 Workspace。 如要連接不同的 Workspace，請重新連線並於登入時選取它。
* 若您的 respond.io 角色變更或 Workspace 存取權被移除，權限會立即更新。 不存在可獨立過期或撤銷的憑證。

## 常見問題與故障排除

### 我還能使用本地自我託管的 MCP 伺服器嗎？

是。 自我託管設定維持不變，並可繼續使用 Developer API 的 token。 請參閱 [respond.io MCP 開發者文件](https://developers.respond.io/docs/respond-io-mcp/f18d9ea3ad235-overview) 了解那些步驟，或參閱 [Developer API](https://respond.io/tw/help/integrations/developer-api) 了解如何產生 token。

### 連接 AI 助手會給予它比我更多的存取權嗎？

不。 每項操作皆限於您現有的 respond.io 權限。

### 我可以同時連接多個 Workspace 嗎？

不。 每個連線僅涵蓋一個 Workspace — 重新連線以切換。

### 如果連線失敗會發生什麼事？

您會看到一個顯示連線未建立並說明失敗原因的畫面。 關閉分頁並嘗試再次連線。

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6ZPKsLcM1IuP61uRvnJWgw/f42f257a39a1fa86292d5de61b973937/mcp-connection-failed.png?fm=jpg&q=80&w=1024&fl=progressive)

## 接下來做什麼？

* [管理您工作區的整合項目](https://respond.io/tw/help/workspace-settings/integrations)
* [AI 代理入門](https://respond.io/tw/help/ai-agents/getting-started-with-ai-agents)

分享這篇文章

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## 

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* [Calendly瞭解如何將您的 Calendly 帳戶連接到 respond.io，以與聯絡人分享預約連結並查看其即將與過去的會議。 ](/tw/help/integrations/calendly)
* [開發者接口使用 respond.io 的開發人員 API 來利用許多核心功能，包括自動傳送訊息、同步 CRM 和觸發工作流程。 ](/tw/help/integrations/developer-api)
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2026-09-02T11:11:27.712Z

help

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