---
description: 通過respond.io提高患者參與度和滿意度。 使用我們的安全平台簡化醫療行銷、患者排程和通訊。
title: 美容和醫療行銷通過聊天
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

衛生保健

# 透過電話和聊天更健康地與患者互動

將預約、查詢和電話諮詢轉變為即時訊息或電話。 通過將病人數據與消息收件箱、自動化和分析堆棧集成，respond.io 正是醫生所需要的。

[與銷售團隊聯繫](/tw/demo)[開始免費試用](https://app.respond.io/user/register)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f94ff3ffa8340e98a5a83e93eb21168?width=655)

60%

Higher

patient satisfaction

50%

Common healthcare questions

resolved automatically

84%

Faster

response times

## 受到頂尖醫療保健企業的信任

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8b90ec4ccc03423294af61945fb2ed8c?width=89)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F787a1abab31747c691b77a34622cce9c?width=90)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F7973d38509b34e8aadd682c9932688c3?width=89)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F2cce733b3bfc487e8dc1fb6e6343d553?width=60)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe29136d3f93d4078af253c73a6c9502d?width=90)

## 透過對話引導的成長最大化患者線索™

捕獲轉換保持

### 增加病人獲取

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

在 WhatsApp 通話或聊天、Facebook Messenger、Instagram 和您所在區域的其他熱門渠道上與潛在病人互動

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

在各區域集中操作，以獲得您業務的全景視圖

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

利用點擊聊天廣告在首選平台上進行直接互動，繞過網站導航或表單的需求，簡化潛在客戶生成過程

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

根據患者的需求和關注進行分段，使您能夠用個性化的活動或協助與他們互動

### 將病人的詢問轉化為預約

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

為患者自動化專屬路徑並分配專屬代理

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

隨時待命，提供 24/7 自動響應以回答患者的常見問題

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

將約會安排、處方查詢等引導至正確的團隊

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

連接現有的醫療保健 CRM 和 EHR，以將患者數據和通信鏈接到一個平台

### 維護和增強病人關係

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

通過不同的工作區隔離信息，以保護患者數據和隱私

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

自動收集並記錄合規審核的同意選擇

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

通過推送通知向患者發送個性化的廣播、患者滿意度調查和約會提醒

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

在任何渠道識別返回的患者，以獲得他們互動和醫療史的全貌

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

對對話分析和患者滿意度調查進行事後分析，以改善患者體驗

Learn more about your patients

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Identify the most popular chat channels among patients or clients to optimize campaign effectiveness

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Monitor the quality of agents’ conversations and their response and resolution times

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Segment broadcasts to target specific audiences and track reach and engagement for successful promotions

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Manage clients or patients throughout their lifecycle on respond.io, integrating your CRM, ERP or EHR for a full profile view

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Ff7bce589ff64460ead90d796a4b11547?width=916)

[與銷售團隊聯繫](/tw/demo)[開始免費試用](https://app.respond.io/user/register)

Features

全通路團隊收件匣

無需再在應用程式之間切換進行聊天 統一語音通話、電子郵件、WhatsApp、TikTok、Facebook Messenger、Instagram 等的聯絡人和對話

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0515099df1ec4d7c990903a01b600b4b?width=916)

人工智慧代理

Answer appointment, service, and insurance FAQs with care. AI agents collect patient details, qualify requests and route inquiries to the right department—securely and efficiently.

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe4fdf73fb8b442c28ff6ca213b12c8b2?width=916)

自動化與整合

將 respond.io 連接至 HubSpot、Salesforce、Google Sheets、Zapier、Make、n8n 等工具，以自動化工作流程並在聊天時獲取關鍵上下文

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb4d1a8e46ac24822bb250f6f79b705ca?width=916)

客戶生命週期管理

優先處理高意圖的潛在客戶，為每個生命周期階段設計客戶旅程，或利用分析來識別常見的流失點

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5129732fc70549c3984f49eb29504d98?width=540)

潛在客戶生成和轉化

從元廣告中獲取潛在客戶、自動預約、透過元目錄即時分享產品資訊等

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1008a8bf3c534f02ade9fc7c389fa957?width=916)

大規模客戶保留 

透過針對促銷、續約、升級和 CSAT 調查的定向廣播來提高客戶忠誠度

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb2102cee99d64252b9b44eedc673c116?width=916)

數據驅動的洞察

追蹤回應時間、元廣告和廣播表現，以及轉換率，以將洞察轉化為收入

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F61fa2fa290674467a0ee51559849c123?width=916)

高容量下的穩定性

再也不會因崩潰或停機而失去潛在客戶 與其他提供者不同，respond.io 保證平台的高可靠性

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fee29f26ea03c48cd9180078145535947?width=916)

增強客戶資料的安全性

通過 ISO 27001 認證、GDPR 合規性、SSL 加密、雙重認證、廣泛的雲端安全措施和 SSO 確保客戶和業務資料的安全

[瞭解更多 ](/tw/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd7bfae2f0bd34ff78022f44458d67c02?width=916)

## 來自客戶的真實成功案例

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4qjLNbcX2ELFYk6eKgHuSs/4e915f711dc966dcb7b28fbe4fc94676/Pragamedica_-_Cover.jpg?q=70&w=800&fm=avif)![https://www.pragamedica.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/39Yb7Pq9TRphoqlxG6oZDO/8e059fe3ff3e6d82cda89af5395e87c1/logo-pragamedica.svg)Praga Medica Recovers 70% More Global Leads with WhatsApp + respond.io閱讀更多 ](/tw/customers/praga-medica-recovers-70-percent-more-leads)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc?q=70&w=800&fm=avif)![https://emaxbeaute.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6mGfz1lP4lKoUg10TVrnrN/93e3e9b841c2fd7c5db9fd27c100b309/assets_2F11f7a662b80a4675973850b067c01fa5_2Fcd1e74952d384c05bfd573d459660113)How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments閱讀更多 ](/tw/customers/how-emax-boosts-appointment-bookings)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/15F7968nQ2Q7o1mAuyIbPu/5c91dc08776ff3486b93bd7c558f8f73/66cc2ce1ae967dfb11110913_Case_20Studies_20-_20TRS.INK_20Image_2001.jpg?q=70&w=800&fm=avif)![https://trs.ink/Home](https://assets2-proxy.respond.io/ph8r57dk1q9w/63QHifm7gB4ViDQRqdleEx/a60b24e4587287ddb459b12c32d4db44/66cc2ce1ae967dfb1111093e_trs.ink.svg)How TRS.INK Used Viber to Reach 132K Citizens in the Western Balkans' Covid-19 Response閱讀更多 ](/tw/customers/how-trs-ink-used-viber-to-reach-132k-citizens-in-covid-19-response)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3c1olSAvvBu13GhXEA3vQb/1faa411b056b0433829fa850eb4b3a05/66cc2ce1ae967dfb11110a10_Case_20Studies_20-_20H_26H_20Skincare_20Image_2001.jpg?q=70&w=800&fm=avif)![https://hnhskincare.id/](https://assets2-proxy.respond.io/ph8r57dk1q9w/1imCP1C3cDWk6Aa1zDcWQJ/a6fd1701ee3b1ca33e858d06d6b6f104/66cc2ce1ae967dfb111109d2_h_26h.svg)How H&H Skincare Boosted Its Customer Loyalty to 60%閱讀更多 ](/tw/customers/how-hh-skincare-boosted-its-customer-loyalty-to-60-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2p2WCGQWq8az9socbxm2tj/dd8980a4eeb8b90a65aa536090df29d8/6694d6b12712e4111cc19869_Case_20Studies_20-_20Vasport_20Image_2002.jpg?q=70&w=800&fm=avif)![https://farmacialabuena.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/7bqVYkjLBkrtLLOOSB5k9P/5d5d9865942b200d2287778cf5a5c429/6694d6b12712e4111cc1984b_vasport.svg)How Farmacia La Buena Cut First Response and Resolution Times by Half閱讀更多 ](/tw/customers/how-farmacia-la-buena-cut-first-response-and-resolution-times-by-half)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zV7PAtjEPXIwzU7uX8eSw/c57ee965ce6ba7c44014e9cf39b78d02/66cc2ce1ae967dfb111106bc_christin-hume-0MoF-Fe0w0A-unsplash.jpg?q=70&w=800&fm=avif)![https://www.bellapiel.com.co/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5cpiiIgsgLtV2rOZgcBkFj/ffbbdc6a8f368bbe5b3bf9a1dea7d488/66cc2ce1ae967dfb1111069d_bella-piel.svg)Bella Piel Received an Award For Elevating Customer Experience In Latin America By Cutting Down Response Time By 37%閱讀更多 ](/tw/customers/how-bella-piel-slashed-messaging-costs-by-95-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3QzKgGKuj4Qf1rMUSz17rs/b5dd6530022a0eac66c8c3f8d928b598/66cc2ce1ae967dfb1111079c_9af1e6_5ccaa71d412a43aaa490639072.jpg?q=70&w=800&fm=avif)![https://lamarsacoffee.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/6JQgZSzDoxPl0KakVKvwqz/76d958bda271d76bfb4b1f7982edd8c1/66cc2ce1ae967dfb11110767_logo.svg)How Lamarsa Coffee Used Chat Commerce to Boost Sales Across 6 Countries by 50%閱讀更多 ](/tw/customers/how-lamarsa-coffee-used-chat-commerce-to-boost-sales-across-6-countries-by-50)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5ZGc0wInMUMk7gMknIoSmn/42c0a962da67fd18e8f62487c3695fd0/homage.avif?q=70&w=800&fm=avif)![https://www.homage.sg/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IY81T8Q6sjlFDgdhwYqQu/87d774eef444854c6b86a95a429e3b57/assets_2F11f7a662b80a4675973850b067c01fa5_2F7fe820bc27274407922bd7493b8e59fe)How Homage Achieved a 9% Increase in Care Visit Success with Respond.io Automation閱讀更多 ](/tw/customers/how-homage-achieved-a-9-percent-increase-in-care-visit-success-with-respondio-automation)

釋放您的全部商業潛力

[設定您的約會](/tw/demo)[提升您的護理品質](https://app.respond.io/user/register)

2025-12-05T04:31:04.206Z

core

```json
[{"@context":"https://schema.org","@type":"Organization","logo":"https://assets-global.website-files.com/6030eb20edb26744961d31ee/606e8c34727bfaac9c3c765e_respond.io-black.svg","name":"Respond.io","sameAs":["https://www.facebook.com/getrespondio/","https://twitter.com/respond_io","https://www.linkedin.com/company/respondio/","https://www.youtube.com/channel/UCbbjjnfqtLCWxAoKlXUJdFg"],"url":"https://respond.io/"},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/tw"},{"@type":"ListItem","position":2,"name":"Industry","item":"https://respond.io/tw/industry"},{"@type":"ListItem","position":3,"name":"Industry Solution","item":"https://respond.io/tw/industry/healthcare"}]}]
```
