--- description: Learn how to review your AI Agent instructions, identify configuration issues, and apply suggested fixes before publishing. title: How to Review AI Agent Instructions image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [MớiChúng tôi vừa huy động 62,5 triệu USD trong vòng Series B! 🎉 Ý nghĩa đối với bạn![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) Giúp tôi với... ⌘ 1. [All Collections >](/vi/help) 2. [ Sản phẩm >](/vi/help/product) 3. [ Các tác nhân AI >](/vi/help/ai-agents) 4. How to Review AI Agent Instructions # How to Review AI Agent Instructions Review your AI Agent’s instructions to identify configuration issues before publishing or updating the Agent. The review checks your **Instructions** and enabled **AI Agent** **action instructions** against your Workspace setup. It can identify invalid references, incorrectly configured actions, unsupported instructions, conflicting instructions and other issues that may affect how your AI Agent works. ## How to Review Your AI Agent ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3hEkcCSSSJf5AqQtRYDqwj/a945873681bea8ee3731d3d46c1a4618/8debe6c2-7a11-4f3b-8f47-7a13aa60f90d.png?fm=jpg&q=80&w=1200&fl=progressive) 1. Go to **AI Agents**. 2. Create a new AI Agent or select an existing one to edit. 3. Click **Review**. 4. Wait for the review to complete. 5. If issues are found, select **Review issues** to view them. You can review the issues and suggested fixes before making changes to your AI Agent. ## What the Review Checks The review checks several parts of your AI Agent configuration. ### References and Tokens The review checks that the Workspace items referenced in your instructions exist and are used correctly. This includes: * **Contact Fields:**`$FieldName` * **Workflows:** `!WorkflowName` * **Users and Teams:** `@UserName` and `@TeamName` * **Tags:** `%TagName` For example, an issue may be detected if your instructions reference a Contact Field or Tag that no longer exists. For Contact Fields, the review can also detect when a field value is used without enough context for the AI Agent to understand what the value represents. ### AI Agent Actions The review checks whether the AI Agent actions described in your instructions match the actions configured for the AI Agent. Issues may be detected when: * Your instructions reference an action that isn’t enabled. * An enabled action referenced by your instructions has no Action instructions. * Your instructions reference an action that isn’t available. * An Action uses an invalid destination, such as an **Assign to agent or team** action with no destination or an **Add comment** action that mentions a Team or AI Agent instead of a User. * Your instructions contradict each other about when or how an action should be used. Learn more about configuring and using **AI Agent actions**. The existing actions guide already explains action behavior such as actions running before replies and the need to use exact Workspace item names. ### Unsupported Instructions The review can detect instructions that ask the AI Agent to perform unsupported tasks. For example: * Reading a Contact’s existing Tags. * Reading internal Comments. * Finding information in a Knowledge Source based on its document title instead of its content. * Sending unsupported attachment types such as videos, voice notes or stickers. > For more information about what AI Agents can and can’t access, see [AI Agents: Known Limitations and Workarounds.](https://respond.io/vi/help/ai-agents/ai-agents-known-limitations-and-workarounds) ### Follow-up Instructions and Limits The review checks whether your instructions stay within supported AI Agent limits. Issues may be detected for: * More than **5 follow-up steps**. * A follow-up scheduled more than **24 hours** after the previous message. * Branching or multiple parallel follow-up sequences. * Instructions that ask the AI Agent to refer to more than the **last 20 messages** in a conversation. ### Instruction Clarity and Consistency The review also checks whether your instructions provide a clear and consistent flow for the AI Agent to follow. It may identify: * Conflicting instructions for the same situation. * A missing or unclear goal. * No clear exit condition. * Instructions that lack enough structure for the intended flow. > For guidance on structuring your instructions, see [How to Write Effective AI Agent Prompts.](https://respond.io/vi/help/ai-agents/how-to-write-effective-ai-agent-prompts) ## Review and Fix Issues When issues are detected, select **Review** to see them in more detail. Issues are grouped according to where they appear, such as your main **Instructions** or an individual Action. For issues with a suggested fix: 1. Select the issues you want to fix. 2. Review the suggested changes. 3. Select **Apply fixes**. 4. Check the proposed changes before confirming them. Your instructions aren’t changed until you confirm the fixes. After fixes are applied, the instructions are reviewed again for remaining issues. ### Ignore an Issue Select **Ignore** if you don’t want to address an issue during the current review. Ignoring an issue: * Removes it from the current list of open issues. * Doesn’t change your AI Agent’s instructions. * Doesn’t mark the issue as permanently resolved. Ignored issues are cleared when you run a new review, so an issue may appear again if it is still detected. ## FAQ & Troubleshooting ### Does Review change my AI Agent instructions automatically? No. Review identifies issues and may suggest fixes, but your instructions aren’t changed until you review and confirm the proposed changes. ### Does Review test how my AI Agent responds to Contacts? No. Review checks your AI Agent’s instructions and configuration. It doesn’t test live conversations or actual runtime behavior. ### Does Review check my Knowledge Source content? No. Review doesn’t read the content of your Knowledge Sources. It checks the AI Agent’s instructions, Action instructions and relevant Workspace configuration instead. ### Does Review check whether a Workflow is published? No. Review can check whether a referenced Workflow exists, but it doesn’t check whether that Workflow is published. Chia sẻ bài viết này [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/ai-agents/how-to-review-ai-agent-instructions)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/ai-agents/how-to-review-ai-agent-instructions)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/ai-agents/how-to-review-ai-agent-instructions)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/ai-agents/how-to-review-ai-agent-instructions) ## Bài viết liên quan 👩‍💻 * [Tác nhân AI: Cài đặt nâng caoTìm hiểu cách cấu hình cài đặt nâng cao cho tác nhân AI của bạn, chẳng hạn như thời gian chờ, để nó đợi liên hệ gửi xong tin nhắn trước khi trả lời. ](/vi/help/ai-agents/ai-agent-advanced-settings) * [Tác nhân AI: Hạn chế đã biết và cách khắc phụcTìm hiểu về những hạn chế ở cấp nền tảng của Tác nhân AI trên respond.io, bao gồm hạn chế về khả năng hiển thị, giới hạn lịch sử tin nhắn, các tính năng không được hỗ trợ, và các cách khắc phục được đề xuất. ](/vi/help/ai-agents/ai-agents-known-limitations-and-workarounds) * [Bắt đầu với các tác nhân AITìm hiểu cách thiết lập Tác nhân AI bằng các mẫu để bắt đầu nhanh chóng. ](/vi/help/ai-agents/getting-started-with-ai-agents) * [Cách kiểm tra AI AgentTìm hiểu cách an toàn để kiểm tra AI Agent của bạn trước khi công bố bằng cách mô phỏng các cuộc trò chuyện và xem trước các hành động mà không ảnh hưởng đến khách hàng thật. ](/vi/help/ai-agents/how-to-test-ai-agents) * [Cách viết các lời nhắc AI Agent hiệu quảHọc cách viết các lời nhắc AI Agent hiệu quả với các phương pháp tốt nhất, mẹo và ví dụ thực tế. ](/vi/help/ai-agents/how-to-write-effective-ai-agent-prompts) Không tìm thấy thông tin bạn đang tìm kiếm? 🔎 [Liên hệ hỗ trợ](/vi/contact-us) 2026-09-02T11:12:11.716Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"Learn how to review your AI Agent instructions, identify configuration issues, and apply suggested fixes before publishing.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/2Y6LIr15mC1nj8MgftMVT5/6ffeea71593277f0fc29dafd1c1de9b9/Serene_Avatar.svg","name":"Shing-Yi Tan","url":"https://respond.io/vi/author"},"dateCreated":"2026-09-01T00:00:00.000Z","dateModified":"2026-09-02T04:57:10.899Z","datePublished":"2026-09-01T00:00:00.000Z","headline":"How to Review AI Agent Instructions","mainEntityOfPage":"https://respond.io/vi/help/ai-agents","publisher":{"@id":"https://respond.io/#organization"},"url":"https://respond.io/vi/help/ai-agents/how-to-review-ai-agent-instructions"},{"@context":"https://schema.org","@id":"https://respond.io/vi/help/ai-agents/how-to-review-ai-agent-instructions#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/vi/help"},{"@type":"ListItem","position":2,"name":"Sản phẩm","item":"https://respond.io/vi/help/product"},{"@type":"ListItem","position":3,"name":"Các tác nhân AI","item":"https://respond.io/vi/help/ai-agents"},{"@type":"ListItem","position":4,"name":"How to Review AI Agent Instructions","item":"https://respond.io/vi/help/ai-agents/how-to-review-ai-agent-instructions"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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