--- description: 学习如何将您的自定义域名设置为 respond.io 转售商. title: 白标自定义域名 image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [新的🔥 抢先尝试 WhatsApp Business Calling API（开放测试版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/zh/whatsapp-business-calling-api) 帮助我... ⌘ 1. [All Collections >](/zh/help) 2. 白标自定义域名 # 白标自定义域名 通过设置自定义域名，您将能够在自己的网页上设置白标签平台(例如 app.yoursite.com)，而不是在 app.respond.io 上. 为了实现这一点，您需要在白标签模块中输入您的域名，并添加一个 CNAME 记录到您的 DNS 设置，以便将您的自定义域指向 `hosting.respond.io`. > 此功能仅供官方回复.io Reseller 合作伙伴使用。 ## 在 respond.io 上设置域 **第 1 步：导航到白标签模块** 查找域设置部分。 ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png?fm=avif&w=1000) **第 2 步：指定自定义域** 在自定义域名部分，输入您希望使用的域名 (例如 `https://app.yoursite.com`, `https://platform.yoursite.com` 或 `https://www.yoursite.com`)。 > 欲了解更多关于设置您的白标签平台的信息，请查看我们的 [转售程序网页](https://respond.io/zh/help/partnership/reseller-program-overview-get-started#becoming%5Fa%5Freseller) ## 在DNS上设置您的域 要设置您的域名，您需要将一个 CNAME 记录添加到您的 DNS 设置中，该设置指向应答.io。 **第 1 步：登录您的域名托管网站** 首先，您需要登录到您的域名托管网站。 您的域主机通常是您购买域名的地方(例如， [Godaddy](https://godaddy.com/), [Enom](https://www.enom.com/), 或 [Name.com](https://www.name.com/))。 > 如果您不知道您的域主机是谁， 您可以查看此 [指南](https://support.google.com/a/answer/48323) 来识别您的域主机。 **步骤 2: 添加一个 CNAME 记录** > 请确保您的DNS记录名称的流量不被代理到云端。 一旦您登录到您的域主机's网站，您将需要添加一个新的 CNAME 记录。 > 关于更多的具体说明，您可以访问您的域主机's 文档。 或者，您可能想要联系他们的支持团队寻求帮助。 转到您的域名的DNS记录。 在这里，您想要添加记录到您的DNS设置，选择CNAME作为记录类型。 添加新的 CNAME 记录时，您需要包含三个字段： | 字段名称 | 说明 | | ------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 主机(或名称) | 这是您网站的子域。例如，如果您的网站是 yourdomain.com，您希望将我们的平台托管在 app.yourdomain.com 下，那么您在这个字段中输入 app。您还可以输入 www 来将其托管在 [ www.yourdomain.com ](https://www.yourdomain.com) 下。 | | 值 (或点) | 值是CNAME记录指向的位置。请输入 hosting.respond.io。 | | TTL | TTL是服务器应缓存此信息的时间（秒）。请输入43200以表示12小时。 | 填写字段后，保存您新的 CNAME 记录以更新到您的域主机。 > 在全局服务器上生效的更改可能需要48个小时。 然而，这种情况通常要早得多。 如果您的自定义域名不能正常工作，CNAME可能还没有被传播。 > 一旦您的 CNAME 记录被更新，您将能够通过您的域名登录到您的销售平台。 ## 故障排除 如果出于某种原因，您的自定义域名在按照上述步骤后仍然无法正常工作，您可能希望尝试创建一个新记录，指向 `47.52.81.46`. ### HTTP 404 错误消息 如果您收到404错误消息，当尝试访问您的自定义域时，即使您的 DNS 记录已更新，这都是因为自定义域名并没有在 respond.io 平台上进行配置. 在 respond.io 平台上，使用您的经销商帐户登录并按照 [这些说明](https://respond.io/zh/help/partnership/custom-domain-name)进行操作。 分享这篇文章 [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/article/custom-domain-name)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/article/custom-domain-name)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/article/custom-domain-name)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/article/custom-domain-name) ## 相关文章 :woman\_technologist： * [旧定价 ](/zh/help/article/85zbaxlypy-legacy-pricing) * [白标签邀请团队并创建工作区 ](/zh/help/article/white-label-invite-teammates-create-workspaces) * [白色标签 API在这里获取开发者 API 信息以通过 API 执行特定功能。 ](/zh/help/article/white-label-api) * [白标平台外观了解如何管理白标平台外观以满足您的品牌需求。 ](/zh/help/article/platform-appearance) 找不到您正在寻找的东西？ 🔎 [联系客服支持](/zh/contact-us) 2026-04-03T03:26:27.878Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"学习如何将您的自定义域名设置为 respond.io 转售商.","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7tin8k9c1emscQGOhIuNbC/0ed3f91c8580c4e5dfa90f035355122e/Petrina_Jo_avatar.svg","name":"JQ Lee","url":"https://respond.io/zh/author"},"dateCreated":"2024-12-02T07:03:49.000Z","dateModified":"2025-04-09T03:40:12.403Z","datePublished":"2024-12-02T07:03:49.000Z","headline":"白标自定义域名","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","mainEntityOfPage":"https://respond.io/zh/help/article","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/7Cv0gl04BTyxfZsBYIsbnq/abe08971d32307f207965c837eb157d5/setting-up-domain-at-respond-io.png","url":"https://respond.io/zh/help/article/custom-domain-name"},{"@context":"https://schema.org","@id":"https://respond.io/zh/help/article/custom-domain-name#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/zh/help"},{"@type":"ListItem","position":2,"name":"白标自定义域名","item":"https://respond.io/zh/help/article/custom-domain-name"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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