---
description: 学习如何使用发货Webhook请求将数据从respond.io传递到Dialogflow。
title: Dialogflow：履行 Webhook 请求
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[新的🔥 抢先尝试 WhatsApp Business Calling API（开放测试版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/zh/whatsapp-business-calling-api)

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4. Dialogflow：履行 Webhook 请求

# Dialogflow：履行 Webhook 请求

![Avatar](https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg)

Susan Swier

· 11 Nov 2025

5 分钟

如果您正在构建广泛使用 [Dialogflow Fulfillment](https://cloud.google.com/dialogflow/es/docs/fulfillment-overview) 的 Dialogflow Agent，您会发现渠道提供商传递的数据对您的应用程序很有用。 此数据将使用原始探测信息请求字段从回复.io平台传递到对话流。

## 联系人对象

为了支持更高级的API使用案例，联系人对象由平台附加到请求中。 联系人对象中的 cId 项目反映了在联系人API中使用的相同值。

```json
    "联系人": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
}
```

### Facebook

```json
"originalDetectIntentRequest": {  
    "payload": {  
      "source": "facebook",  
      "contact": {  
        "cId": "3854977680200098",  
        "contactId": "123456",  
        "channelId": "7890"  
      },  
      "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
      "body": {  
        "entry": [  
          {  
            "messaging": [  
              {  
                "recipient": {  
                  "id": "177689475607202"  
                },  
                "message": {  
                  "text": "嗨",  
                  "mid": "D3DJuA0YlOgDgOybFG1M2ZHoJg9hq9IAjMQE2ps6RIN4QJ25rNPMi"  
                },  
                "timestamp": 1564743055901,  
                "sender": {  
                  "id": "2254108171328398"  
                }  
              }  
            ],  
            "id": "177689475607202",  
            "time": 1564743056313  
          }  
        ],  
        "object": "page"  
      }  
    }  
}
```

### LINE

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "LINE",  
    "contact": {  
        "cId": "U905251b5f5759acde5e4788681c04269",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "events": [  
        {  
          "type": "message",  
          "replyToken": "16a59224c65b4c5cbecedc4f3504599b",  
          "source": {  
            "userId": "U905251b5f5759bbde5e4788681c04170",  
            "type": "user"  
          },  
          "timestamp": 1593146060317,  
          "mode": "active",  
          "message": {  
            "type": "text",  
            "id": "12211455206333",  
            "text": "嗨"  
          }  
        }  
      ],  
      "destination": "U5698920083824716136c04633a9e1710"  
    }  
  }  
}
```

### Twilio 短信

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "Twilio",  
    "contact": {  
        "cId": "+12262120005",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "ToCountry": "CA",  
      "ToState": "安大略",  
      "SmsMessageSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "NumMedia": "0",  
      "ToCity": "",  
      "FromZip": "",  
      "SmsSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "FromState": "安大略",  
      "SmsStatus": "已接收",  
      "FromCity": "圣托马斯",  
      "Body": "嗨",  
      "FromCountry": "CA",  
      "To": "+12267022870",  
      "ToZip": "",  
      "NumSegments": "1",  
      "MessageSid": "SM1f1c9a30ff67cf5b1a89d5b1e0735a2b",  
      "AccountSid": "AC75bcf6cd15a35c46c6e5fa6d6dde6028",  
      "From": "+12262121015",  
      "ApiVersion": "2010-04-01"  
    }  
  }  
}
```

### SMS MessageBird

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_bird",  
    "contact": {  
        "cId": "16364923690"  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "body": "嗨",  
      "createdDatetime": "2020-06-26T07:51:30+00:00",  
      "date": "1593186690",  
      "date_utc": "1593157890",  
      "id": "6c4c8c58eb204e69ae7d07e309c5a11c",  
      "invocationId": "477a8bc9-a4ec-45db-98e0-3b982898945a",  
      "message": "嗨",  
      "message_id": "026a4c0e38954e5684757ba1de645130",  
      "originator": "12267022870",  
      "payload": "嗨",  
      "receiver": "12262121015",  
      "recipient": "12262121015",  
      "reference": "88003423322",  
      "sender": "12267022870"  
    }  
  }  
}
```

### SMS Vonage

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "nexmo",  
    "contact": {  
        "cId": "60133386712"  
    },  
    "body": {  
      "msisdn": "12012938397",  
      "to": "12012938397",  
      "messageId": "16000002AB5DBF42",  
      "text": "嗨",  
      "type": "text",  
      "keyword": "HI",  
      "api-key": "2787fb30",  
      "message-timestamp": "2020-04-27 09:00:08"  
    }  
  }  
}
```

### Telegram

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "Telegram",  
    "contact": {  
        "cId": "928825753",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "update_id": 68062810,  
      "message": {  
        "message_id": 358,  
        "from": {  
          "id": 921815852,  
          "is_bot": false,  
          "first_name": "Leo",  
          "language_code": "en"  
        },  
        "chat": {  
          "id": 921815852,  
          "first_name": "Leo",  
          "type": "private"  
        },  
        "date": 1593415824,  
        "text": "嗨"  
      }  
    }  
  }  
}
```

### Twitter

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "twitter",  
    "contact": {  
        "cId": "800244779787258095",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "body": {  
      "for_user_id": "800244779786258096",  
      "direct_message_events": [  
        {  
          "type": "message_create",  
          "id": "1277881813680091140",  
          "created_timestamp": "1593505740934",  
          "message_create": {  
            "target": {  
              "recipient_id": "800244779786258096"  
            },  
            "sender_id": "1236829623670812661",  
            "message_data": {  
              "text": "你好",  
              "entities": {  
                "hashtags": [],  
                "symbols": [],  
                "user_mentions": [],  
                "urls": []  
              }  
            }  
          }  
        }  
      ],  
      "users": {  
        "1236829623670812661": {  
          "id": "1236829623670812661",  
          "created_timestamp": "1583718145786",  
          "name": "leoawesome",  
          "screen_name": "leoawesome21",  
          "protected": false,  
          "verified": false,  
          "followers_count": 0,  
          "friends_count": 1,  
          "statuses_count": 0,  
          "profile_image_url": "http://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png",  
          "profile_image_url_https": "https://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png"  
        },  
        "800244779786258096": {  
          "id": "800244779786258096",  
          "created_timestamp": "1479628198125",  
          "name": "respond.io",  
          "screen_name": "respond_io",  
          "description": "https://t.co/8AN2CVzhwJ 是一个商业消息平台，连接来自任何渠道的客户与每个团队。",  
          "url": "https://t.co/vE593YRZwo",  
          "protected": false,  
          "verified": false,  
          "followers_count": 246,  
          "friends_count": 23,  
          "statuses_count": 1527,  
          "profile_image_url": "http://pbs.twimg.com/profile_images/1250330944067653632/3KiCeUhc_normal.jpg",  
          "profile_image_url_https": "https://pbs.twimg.com/profile_images/1250330944067653632/3KiCeUhc_normal.jpg"  
        }  
      }  
    }  
  }  
}
```

### Viber

```json
"originalDetectIntentRequest": {
  "payload": {
    "source": "viber",
    "contact": {
        "cId": "T1yTBK3PQTHAFchsDh1skA==",
        "contactId": 123456,
        "channelId": 7890
    },
    "attachments": [
        {
          "type": "location",
          "payload": {
            "lat": 3.146642,
            "long": 101.695847,
            "address": "吉隆坡城市中心"
          }
        }
      ],
    "body": {
      "event": "message",
      "timestamp": 1593420787910,
      "chat_hostname": "BN-CHAT-14_",
      "message_token": 5458312086267550000,
      "sender": {
        "id": "T1yTBK3PQFGAGdhsDh1skA==",
        "name": "Leo",
        "avatar": "https://media-direct.cdn.viber.com/download_photo?dlid=tHBOJafTJ8WSwoFLCQ0x1lmS8RXeDXXyUVoAoLmmOGPIMprwqNCUO6BH3cG-VoAYd3WetLrBK4nP7C86ZN3MxG5T40A1lduzChAts-ULz0oO9l7FjW3bAYljiLyTGkYbaCRjcQ&fltp=jpg&imsz=0000",
        "language": "en",
        "country": "MY",
        "api_version": 8
      },
      "message": {
        "text": "你好",
        "type": "text"
      },
      "silent": false
    }
  }
}
```

### WeChat

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "微信",  
    "contact": {  
        "cId": "ovYOJv8eZlJ5efKToATGeOk5hBQM",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "xml": {  
        "ToUserName": [  
          "gh_5b17802cd972"  
        ],  
        "FromUserName": [  
          "ovYOJv8eZlJ5evMToATGePk5hAQM"  
        ],  
        "CreateTime": [  
          "1593421765"  
        ],  
        "MsgType": [  
          "text"  
        ],  
        "Content": [  
          "嗨"  
        ],  
        "MsgId": [  
          "22812312807562437"  
        ]  
      }  
    }  
  }  
}
```

### 网络聊天

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "网络聊天",  
    "contact": {  
        "cId": "e6507476-e507-4503-9652-bcde24e8ea88",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "body": {  
      "sender": {  
        "id": "07f1e397-12a8-485b-a417-14d7e3837608",  
        "locale": "en_US"  
      },  
      "recipient": {  
        "id": "4db00a5db70efbb51a0cd6a6635918390dd1945a89ce77898ab66b82d5c15344"  
      },  
      "query": [  
        {  
          "type": "query",  
          "text": "嗨"  
        }  
      ]  
    }  
  }  
}
```

### WhatsApp Business API

```json
"originalDetectIntentRequest": {  
"payload": {  
"body": {  
"object": "whatsapp_business_account",  
"entry": [  
{  
"changes": [  
{  
"value": {  
"contacts": [  
{  
"wa_id": "60124438291",  
"profile": {  
"name": "Shahzad"  
}  
}  
],  
"metadata": {  
"display_phone_number": "15550468615",  
"phone_number_id": "106875742284151"  
},  
"messaging_product": "whatsapp",  
"messages": [  
{  
"id": "wamid.HBgLNjAxMjQ0MzgyOTEVAgASGBYzRUIwOTA1ODAxRUQ5MDAxOTI1QTcxAA==",  
"type": "text",  
"from": "60124438291",  
"timestamp": "1680061817",  
"text": {  
"body": "告诉我一个笑话"  
}  
}  
]  
},  
"field": "messages"  
}  
],  
"id": "106024152370383"  
}  
],  
"source": "whatsapp_business",  
"contact": {  
"cId": "60124438291",  
"contactId": 38,  
"channelId": 59  
}  
}  
}
```

### WhatsApp 云API

```json
"originalDetectIntentRequest": {  
        "payload": {  
            "body": {  
                "entry": [  
                    {  
                        "id": "106024152370383",  
                        "changes": [  
                            {  
                                "field": "messages",  
                                "value": {  
                                    "messaging_product": "whatsapp",  
                                    "messages": [  
                                        {  
                                            "id": "wamid.HBgLNjAxMjQ0MzgyOTEVAgASGBYzRUIwMjM1OUQ4NkE4MUJDRDY1QkE0AA==",  
                                            "timestamp": "1680063507",  
                                            "text": {  
                                                "body": "给我讲个笑话"  
                                            },  
                                            "from": "60124438291",  
                                            "type": "text"  
                                        }  
                                    ],  
                                    "metadata": {  
                                        "display_phone_number": "15550468615",  
                                        "phone_number_id": "106875742284151"  
                                    },  
                                    "contacts": [  
                                        {  
                                            "wa_id": "60124438291",  
                                            "profile": {  
                                                "name": "Shahzad"  
                                            }  
                                        }  
                                    ]  
                                }  
                            }  
                        ]  
                    }  
                ],  
                "object": "whatsapp_business_account"  
            },  
            "contact": {  
                "cId": "60124438291",  
                "channelId": 45,  
                "contactId": 43  
            },  
            "source": "whatsapp_cloud"  
        }  
    }
```

### WhatsApp Twilio

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "twilio_whatsapp",  
    "contact": {  
        "cId": "whatsapp:+60133385703",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "SmsMessageSid": "SMb16231017683857d42ca62aafabcf205",  
      "NumMedia": "0",  
      "SmsSid": "SMb16231017683857d42ca62aafabcf205",  
      "SmsStatus": "已接收",  
      "Body": "嗨",  
      "To": "whatsapp:+14155238886",  
      "NumSegments": "1",  
      "MessageSid": "SMb16231017683857d42ca62aafabcf205",  
      "AccountSid": "AC75bcf6cd15a35c46c6e5fa6d6dde6028",  
      "From": "whatsapp:+60144486813",  
      "ApiVersion": "2010-04-01"  
    }  
  }  
}
```

### WhatsApp MessageBird

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_bird_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "contact": {  
        "attributes": {},  
        "createdDatetime": "2020-05-18T03:02:01Z",  
        "customDetails": {},  
        "displayName": "60123376813",  
        "firstName": "",  
        "href": "https://contacts.messagebird.com/v2/contacts/32845951f19c43d0b4e3371df0da941a",  
        "id": "32845951f19c43d0b4e3371df0da941a",  
        "lastName": "",  
        "msisdn": 60123376813,  
        "updatedDatetime": "2020-05-18T03:02:01Z"  
      },  
      "conversation": {  
        "contactId": "32845951f19c43d0b4e3371df0da941a",  
        "createdDatetime": "2020-05-18T03:02:01Z",  
        "id": "64d59ed4cb4f419ca39114c292c1a597",  
        "lastReceivedDatetime": "2020-06-26T08:58:55.7451283Z",  
        "status": "active",  
        "updatedDatetime": "2020-06-25T08:59:30.877791342Z"  
      },  
      "message": {  
        "channelId": "f4b115e89415407ab2b97fe85ad3d191",  
        "content": {  
          "text": "嗨"  
        },  
        "conversationId": "64d59ed4cb4f419ca39114c292c1a597",  
        "createdDatetime": "2020-06-26T08:58:55Z",  
        "direction": "received",  
        "from": "+60123376813",  
        "id": "91c8268bb72b412cab3b4080a974c5dc",  
        "platform": "whatsapp",  
        "status": "received",  
        "to": "+6531290788",  
        "type": "text",  
        "updatedDatetime": "2020-06-26T08:58:55.750324338Z"  
      },  
      "type": "message.created"  
    }  
  }  
}
```

### WhatsApp Vonage

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "nexmo_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "message_uuid": "2b53f909-1640-471f-a44d-e4cb9bd00c44",  
      "to": {  
        "type": "whatsapp",  
        "number": "12012938397"  
      },  
      "from": {  
        "type": "whatsapp",  
        "number": "60133285813"  
      },  
      "timestamp": "2020-06-29T04:37:21.876Z",  
      "message": {  
        "content": {  
          "type": "text",  
          "text": "嗨"  
        }  
      },  
      "direction": "inbound"  
    }  
  }  
}
```

### WhatsApp 360对话框 v1

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "message_pipe_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "environment": {  
        "app_id": "476"  
      },  
      "events": [  
        {  
          "name": "d360_whatsapp_message_in",  
          "properties": {  
            "stack_id": "85256128299",  
            "message_id": "IY2Cx8lhx0E0M",  
            "conversation_id": "K7SWYeCmed07C",  
            "type": "text",  
            "content": {  
              "body": "嗨"  
            }  
          },  
          "timestamp": "1593502341000",  
          "id": "7a104e27-d4d2-4e5d-8c8a-c74f3ba8e6c1"  
        }  
      ],  
      "device": {  
        "mdn": "60133286713",  
        "profile_name": "Leo"  
      },  
      "recipient_id": "64f0699c-e005-409d-b177-6a975c61ba60"  
    }  
  }  
}
```

### WhatsApp 360对话框 v2

```json
"originalDetectIntentRequest": {  
  "payload": {  
    "source": "360dialog\_whatsapp",  
    "contact": {  
        "cId": "60133386712",  
        "contactId": 123456,  
        "channelId": 7890  
    },  
    "attachments": [  
        {  
          "type": "location",  
          "payload": {  
            "lat": 3.146642,  
            "long": 101.695847,  
            "address": "吉隆坡市中心"  
          }  
        }  
      ],  
    "body": {  
      "contacts": [  
        {  
          "profile": {  
            "name": "约翰•唐"  
          },  
          "wa_id": "923339883320"  
        }  
      ],  
      "messages": [  
        {  
          "from": "923339885509",  
          "id": "ABEGkjM5iFUJAhDGiqsifkiyZkH6HzvBfO2m",  
          "text": {  
            "body": "嗨"  
          },  
          "timestamp": "1595240228",  
          "type": "text"  
        }  
      ]  
    }  
  }  
}

```

## 常见问题和故障排除

### 不支持的负载

任何不支持的负载，例如 Google Assistant 卡，将不会出现在平台上，并将被 respond.io 忽略。

### 负载格式错误

负载格式严格，任何缺失的键值将导致不理想的结果，即不出现在平台上、出错等。

### 时间延迟超过 5 秒

如果您有复杂的实现标准，例如在返回响应之前连接某些第三方服务进行查询，则必须考虑 [Dialogflow 文档中的时间延迟](https://cloud.google.com/dialogflow/es/docs/fulfillment-webhook)。 响应需要在 5 秒内返回，否则 Webhook 将失败，响应将不会返回给 DialogFlow 和 respond.io。

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## 

相关文章 :woman\_technologist：

* [Dialogflow：自定义载荷了解 respond.io 上支持的自定义载荷。 ](/zh/help/dialogflow/dialogflow-custom-payloads)
* [对话流程：响应模板学习如何使用响应模板向联系人发送回复。 ](/zh/help/dialogflow/dialogflow-response-templates)
* [对话流: 事件学习如何使用事件触发对话流意图。 ](/zh/help/dialogflow/dialogflow-events)
* [对话流: 参数学习如何在多种用例中使用自定义 Dialogflow 参数。 ](/zh/help/dialogflow/dialogflow-parameters)
* [对话流：管理意图通过配置意图来个性化聊天机器人反应。 ](/zh/help/dialogflow/dialogflow-managing-intents)

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2025-12-05T04:06:10.411Z

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