--- description: 获取关于如何使用对话流程的概述。 title: Dialogflow 概述 image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [新的我们刚完成了6250万美元的B轮融资！ 🎉 这对您意味着什么![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b) 帮助我... ⌘ 1. [All Collections >](/zh/help) 2. [ 集成 >](/zh/help/integrations) 3. [ 对话流 >](/zh/help/dialogflow) 4. Dialogflow 概述 # Dialogflow 概述 ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/15991sZJoyVkIOXXqBIPMl/4498752f71da53f2df123eb28353b10d/dialogflow-overview-1.png?fm=jpg&q=80&w=499) 对话流，前称Api.ai，是一款自然语言理解平台，方便用户设计和集成对话式用户界面到您的移动应用、网页应用、设备、机器人、交互式语音响应系统等。 使用Dialogflow，您可以为用户提供新的互动体验，与您的产品进行更有吸引力的互动。 ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7HIAzKBCvsOhFyxzUIwNEm/484479772f16bd675bac677177bbad14/dialogflow-overview-2.png?fm=jpg&q=80&w=640) 与回复.io平台集成对话流，您可以： * 开发强大的会话功能 * 发送关于用户请求的消息 * 存储个人资料信息 * 保持对背景的认识 ## 对话流程版 对话流提供了两种主要类型的代理： **对话流CX** 和 **对话流的 ES**。 * **对话流CX** 是专门为适合企业的大型和复杂的对话系统设计的。 * **Dialogflow ES** 是一个更简单的版本，非常适合刚开始使用聊天机器人和对话系统的中小型企业和组织。 > 在此处了解有关[Dialogflow版本](https://cloud.google.com/dialogflow/docs/editions)的更多信息。 ## 正在连接到对话流 若要设置对话流 API 集成与应答.io，您可以查看以下文章： * [正在连接到对话流](https://respond.io/zh/help/dialogflow/dialogflow-connecting-to-dialogflow) ## Dialogflow + respond.io 下表概括了对话框+应答.io 集成可以取得的成绩： | 功能 | 仅对话流 | Dialogflow + respond.io | | ---------- | ---- | ----------------------- | | 自然语言处理 | ✅ | ✅ | | 意向管理器 | ✅ | ✅ | | 实体管理 | ✅ | ✅ | | 多渠道集成 | \- | ✅ | | 单击部署 | \- | ✅ | | 联系管理器(CRM) | \- | ✅ | | 广播 | \- | ✅ | | 调查 | \- | ✅ | | 自动标记 | \- | ✅ | | AI-人类混合/手势 | \- | ✅ | | 变量值 | \- | ✅ | | 文件存储和交付 | \- | ✅ | | 参数代码生成器 | \- | ✅ | | 存储和管理响应 | \- | ✅ | 回应.io平台利用Dialogflow的参数和事件来实现上表中的功能。 要了解更多关于如何从这个集成中取得最大效益的信息，请看下面的页面： * [自定义Payloads](https://respond.io/zh/help/dialogflow/dialogflow-custom-payloads) * [参数](https://respond.io/zh/help/dialogflow/dialogflow-parameters) * [事件](https://respond.io/zh/help/dialogflow/dialogflow-events) **限制** 当联系人首次通过对话框开始聊天 对话框只能处理和响应响应回复中的短信和关键词。 o 平台。 文件、图像或视频将被忽略。 相反，它会回复该对话的默认消息。 ## 常见问题和故障排除 ### 为什么我会收到_"密钥无法验证。 提供的密钥无效"_错误？ 此错误发生是因为从非全球服务器生成的API密钥不受respond.io支持。 目前，respond.io仅支持全球Dialogflow代理。 您可以在这里[投票请求包括非全球/区域代理的功能](https://respond.canny.io/feature-request/p/dialogflow-support-regional-agents)。 ### 我可以使用Dialogflow发送带有按钮的WhatsApp交互消息模板吗？ 不，Dialogflow目前不支持发送带有按钮的WhatsApp交互消息模板。 ### respond.io支持Dialogflow ES和Dialogflow CX吗？ 是的，respond.io支持Dialogflow ES。 但是，我们目前不支持Dialogflow CX。 如果您感兴趣，您可以[在这里投票请求新集成功能。](https://respond.canny.io/feature-request/p/new-integration-dialogflow-cx) 分享这篇文章 [![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/dialogflow/dialogflow-overview)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/dialogflow/dialogflow-overview)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/dialogflow/dialogflow-overview)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/dialogflow/dialogflow-overview) ## 相关文章 :woman\_technologist： * [Dialogflow：连接到 Dialogflow了解如何将 Dialogflow Agent 连接到 respond.io。 ](/zh/help/dialogflow/dialogflow-connecting-to-dialogflow) * [对话流：创建聊天机器人学习如何使用对话流集成来创建聊天机器人。 ](/zh/help/dialogflow/dialogflow-creating-a-chatbot) * [Dialogflow：自定义载荷了解 respond.io 上支持的自定义载荷。 ](/zh/help/dialogflow/dialogflow-custom-payloads) * [对话流: 事件学习如何使用事件触发对话流意图。 ](/zh/help/dialogflow/dialogflow-events) * [Dialogflow：履行 Webhook 请求学习如何使用发货Webhook请求将数据从respond.io传递到Dialogflow。 ](/zh/help/dialogflow/dialogflow-fulfillment-webhook-requests) 找不到您正在寻找的东西？ 🔎 [联系客服支持](/zh/contact-us) 2026-10-16T08:08:02.840Z help ```json {"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"获取关于如何使用对话流程的概述。","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4IHLTWbmWN0uXBc5x4jthC/59252fcdb357304ce07be76043047b7a/Susan_Swier_Avatar.svg","name":"Susan Swier","url":"https://respond.io/zh/author/susan-swier"},"dateCreated":"2023-09-04T03:57:33.000Z","dateModified":"2025-10-13T08:28:33.913Z","datePublished":"2023-09-04T03:57:33.000Z","headline":"Dialogflow 概述","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/15991sZJoyVkIOXXqBIPMl/4498752f71da53f2df123eb28353b10d/dialogflow-overview-1.png","mainEntityOfPage":"https://respond.io/zh/help/dialogflow","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/15991sZJoyVkIOXXqBIPMl/4498752f71da53f2df123eb28353b10d/dialogflow-overview-1.png","url":"https://respond.io/zh/help/dialogflow/dialogflow-overview"},{"@context":"https://schema.org","@id":"https://respond.io/zh/help/dialogflow/dialogflow-overview#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/zh/help"},{"@type":"ListItem","position":2,"name":"集成 ","item":"https://respond.io/zh/help/integrations"},{"@type":"ListItem","position":3,"name":"对话流","item":"https://respond.io/zh/help/dialogflow"},{"@type":"ListItem","position":4,"name":"Dialogflow 概述","item":"https://respond.io/zh/help/dialogflow/dialogflow-overview"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. 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