---
description: 学习如何在您的手机上下载并安装 respond.io。
title: 安装 respond.io 移动应用
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[新的我们刚完成了6250万美元的B轮融资！ 🎉 这对您意味着什么![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](https://respond.io/blog/respond-io-raises-62-million-series-b)

帮助我... ⌘ 

1. [All Collections >](/zh/help)
2. [ 产品 >](/zh/help/product)
3. [ 移动应用 >](/zh/help/mobile-app)
4. 安装 respond.io 移动应用

# 安装 respond.io 移动应用

Respond.io 移动应用程序旨在让您在新消息上收到即时通知，快速响应客户的询问并执行其他任务——所有这些都可以通过您的移动设备实现，这样即使没有桌面权限，您也可以与客户保持联系。

## 下载 respond.io 移动应用

打开您内置的手机摄像头并扫描以下二维码：

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4PAH3qrT3yghksp8gftcCj/51e89fa2290a2cc1057ebc7fd8949217/pendo-qr-code-visual.png?fm=jpg&q=80&w=1200&fl=progressive)或者，前往您的 [App Store (iOS)](https://apps.apple.com/my/app/respond-io-inbox/id1667772955) 或 [Google Play Store (Android)](https://play.google.com/store/apps/details?id=com.respond.inbox.io) 下载并安装移动应用。

**最低要求（手机/设备）**

以下是安装并在您的手机/设备上运行移动应用的最低要求：

* Android: 7 或更高
* iOS: 15.1 或更高

**推荐配置**

尽管移动应用可以在满足最低要求的设备上运行，但为获得最佳性能、稳定性和速度，我们建议以下配置：

* 内存 (iOS): 4GB 或更高
* 内存 (Android): 6GB 或更高
* 操作系统: 最新可用版本

## ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/CcH3GfFPE6P7MQ61WI1wJ/250490ef14b61bcc447463cf696c7add/installing-respondio-mobile-app-1.png?fm=jpg&q=80&w=440&fl=progressive)正在登录您的 respond.io 帐户

下载完成后，通过提供您的登录名和密码打开并登录到应用中。 如果您的个人资料启用了双重身份验证 (2FA)，您将被重定向到一个页面，您必须输入您的首选身份验证器应用程序（如 Google 身份验证器或 Authy）生成的 6 位数字身份验证码才能登录您的个人资料。

如果您正在使用单点登录 (SSO)，那么您的帐户的双重身份验证 (2FA) 将被跳过。 建议您在您的 SSO 身份提供商上设置并使用双重身份验证 (2FA)。

> ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/7GRz8q3ZBORNzaTtvoPaCt/64899790fea04c0cc4368046a4fda148/installing-respondio-mobile-app-2-png.PNG?fm=jpg&q=80&w=292&fl=progressive)如果您没有回复.io帐户，您需要首先在桌面上创建一个。 了解如何 [创建帐户](https://respond.io/zh/help/quick-start/setting-up-your-respondio-account)。

### 使用 Magic Link 登录

使用我们的魔法链接登录选项轻松访问移动应用，不需要密码。

打开应用程序，选择“使用Magic Link登录”作为您的登录方式， 输入您关联的电子邮件，请求链接，并检查您的电子邮件以获取唯一的魔法链接。 点击链接将安全访问您的帐户，无需记住密码。

**第 1 步：** 在移动应用的登录页面，选择“使用魔术链接登录”作为登录方式

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6EDbXtHEQVHawiWQD9SQKP/2ec8f126e2be5a64485c82431fc1f251/magiclink-1.png?fm=jpg&q=80&w=1200&fl=progressive)**第 2 步**: 输入您的电子邮件地址并点击“发送魔术链接”

![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4MQlAY3W1bZt0qAlSiPSY1/4c5a879900b9808bc624014565381639/magiclink-2.png?fm=jpg&q=80&w=486&fl=progressive)**第 3 步**: 通过点击邮件提供商的链接查看您的电子邮件

> ![](https://assets2-proxy.respond.io/ph8r57dk1q9w/41Ft7yXfEw2ncvdK8bvAA/83ab5edfeda65ad38162251aeef609e9/magiclink-3.png?fm=jpg&q=80&w=486&fl=progressive)如果您没有收到邮件，请检查垃圾邮件文件夹，或点击 **重新发送链接** 将魔术链接重发到您的邮箱。

**第 4 步：** 单击收到的电子邮件中的 **登录** 按钮

## 下一步是什么？

了解更多关于您可以在应答.io移动应用上做些什么：

* [来自您的手机的消息](https://respond.io/zh/help/mobile-app/messaging-from-your-mobile)
* [管理您手机上的通知](https://respond.io/zh/help/mobile-app/managing-notifications-on-your-mobile)
* [配置移动应用设置](https://respond.io/zh/help/mobile-app/configuring-mobile-app-settings)

分享这篇文章

[![Telegram](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F44daca77a4844f0c8fd29040ddeba057?width=22)](https://api.whatsapp.com/send?text=https://respond.io/help/mobile-app/installing-respondio-mobile-app)[![Facebook](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fff57eeb01160bc604392f519b4f3461ca16f0fa1b6a587b20b142cdf1ad0ba7?placeholderIfAbsent=true&width=22)](https://www.facebook.com/sharer/sharer.php?u=https://respond.io/help/mobile-app/installing-respondio-mobile-app)[![Linkedin](https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/7aaf8d87b5410844d83e06a4ed663e4f551b8c5ef51dbb20a8ff064a1eed9a0f?placeholderIfAbsent=true&width=22)](https://www.linkedin.com/sharing/share-offsite/?url=https://respond.io/help/mobile-app/installing-respondio-mobile-app)[![Twitter](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4e03e02422a94e8eab9b8b41457c2371?width=22)](http://twitter.com/share?url=https://respond.io/help/mobile-app/installing-respondio-mobile-app)

## 

相关文章 :woman\_technologist：

* [使用手机拨打电话了解如何在 respond.io 移动应用的“通话”选项卡上管理通话 ](/zh/help/mobile-app/calling-from-your-mobile)
* [配置移动应用设置学习如何配置您的 Respond.io 移动应用的设置。 ](/zh/help/mobile-app/configuring-mobile-app-settings)
* [管理手机上的通知了解如何使用 respond.io 移动应用程序上的通知中心选项卡。 ](/zh/help/mobile-app/managing-notifications-on-your-mobile)
* [来自您的手机的消息 学习如何通过 respond.io 移动应用的消息选项卡管理联系人、对话和消息。 ](/zh/help/mobile-app/messaging-from-your-mobile)
* [移动应用概览了解哪些模块和功能在移动应用上受支持，以及哪些仅在 Web 应用上可用。 ](/zh/help/mobile-app/mobile-app-overview)

找不到您正在寻找的东西？ 🔎

[联系客服支持](/zh/contact-us)

2026-10-12T09:34:04.515Z

help

```json
{"@context":"https://schema.org","@graph":[{"@context":"https://schema.org","@type":"TechArticle","articleBody":"学习如何在您的手机上下载并安装 respond.io。","author":{"@type":"Person","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/2Y6LIr15mC1nj8MgftMVT5/6ffeea71593277f0fc29dafd1c1de9b9/Serene_Avatar.svg","name":"Shing-Yi Tan","url":"https://respond.io/zh/author"},"dateCreated":"2024-05-02T08:32:44.000Z","dateModified":"2026-08-17T17:25:14.797Z","datePublished":"2024-05-02T08:32:44.000Z","headline":"安装 respond.io 移动应用","image":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4PAH3qrT3yghksp8gftcCj/51e89fa2290a2cc1057ebc7fd8949217/pendo-qr-code-visual.png","mainEntityOfPage":"https://respond.io/zh/help/mobile-app","publisher":{"@id":"https://respond.io/#organization"},"thumbnailUrl":"https://assets2-proxy.respond.io/ph8r57dk1q9w/4PAH3qrT3yghksp8gftcCj/51e89fa2290a2cc1057ebc7fd8949217/pendo-qr-code-visual.png","url":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app"},{"@context":"https://schema.org","@id":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app#breadcrumb","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Help","item":"https://respond.io/zh/help"},{"@type":"ListItem","position":2,"name":"产品","item":"https://respond.io/zh/help/product"},{"@type":"ListItem","position":3,"name":"移动应用","item":"https://respond.io/zh/help/mobile-app"},{"@type":"ListItem","position":4,"name":"安装 respond.io 移动应用","item":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app"}]},{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer conversation platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@type":"WebPage","@id":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app#webpage","url":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app","name":"安装 respond.io 移动应用","description":"学习如何在您的手机上下载并安装 respond.io。","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/zh/help/mobile-app/installing-respondio-mobile-app#breadcrumb"}},{"@type":"WebSite","@id":"https://respond.io/#website","name":"Respond.io","url":"https://respond.io/","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"publisher":{"@id":"https://respond.io/#organization"}}]}
```