---
description: 通过respond.io提升患者参与度和满意度。 通过我们的安全平台简化医疗营销、患者预约和沟通。
title: 通过聊天进行美容和医疗营销。
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

医疗保健

# 更健康的病人参与通话和聊天

切换预约、查询和远程咨询到即时消息或通话。 通过将患者数据与消息收件箱、自动化和分析堆栈集成，respond.io 正是医生所需要的。

[与销售沟通](/zh/demo)[开始免费试用](https://app.respond.io/user/register)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f94ff3ffa8340e98a5a83e93eb21168?width=655)

60%

Higher

patient satisfaction

50%

Common healthcare questions

resolved automatically

84%

Faster

response times

## 受到顶级医疗保健企业的信任

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8b90ec4ccc03423294af61945fb2ed8c?width=89)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F787a1abab31747c691b77a34622cce9c?width=90)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F7973d38509b34e8aadd682c9932688c3?width=89)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F2cce733b3bfc487e8dc1fb6e6343d553?width=60)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe29136d3f93d4078af253c73a6c9502d?width=90)

## 最大化患者线索与对话领导的增长TM

捕捉转化保留

### 增加患者获取

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

通过 WhatsApp 通话或聊天、Facebook Messenger、Instagram 及您所在地区的其他热门渠道与潜在患者互动

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

在各个地区集中运营，以便全面了解您的业务。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

利用点击聊天广告进行直接互动，省去网站导航或表单的需求，简化潜在客户生成流程。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

根据患者的需求和关注点进行细分，使您能够通过个性化的活动或帮助与他们互动。

### 将患者查询转化为预约。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

为患者自动化专属路径并为他们分配专属代理人。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

提供24/7的自动回复服务，以解答患者的常见问题。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

将预约安排、处方查询等路由到正确的团队。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

连接现有的医疗CRM和EHR，将患者数据和通信链接在一个平台上。

### 维护和发展与患者的关系。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

通过不同的工作区隔离信息，以保护患者数据和隐私。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

自动收集和记录同意选择，以便进行合规审计。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

通过推送通知向患者发送个性化广播、患者满意度调查和预约提醒。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

在任何渠道上识别回头患者，以获得他们互动和病史的全面视角。

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

对对话分析和患者满意度调查进行事后分析，以改善患者体验。

Learn more about your patients

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Identify the most popular chat channels among patients or clients to optimize campaign effectiveness

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Monitor the quality of agents’ conversations and their response and resolution times

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Segment broadcasts to target specific audiences and track reach and engagement for successful promotions

![Feature Icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1d53e8c6f9de767c84d446401188de9c94ef7d8b3388c820f534c55754a7feca)

Manage clients or patients throughout their lifecycle on respond.io, integrating your CRM, ERP or EHR for a full profile view

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Ff7bce589ff64460ead90d796a4b11547?width=916)

[与销售沟通](/zh/demo)[开始免费试用](https://app.respond.io/user/register)

Features

全渠道团队收件箱

无需再在应用程序之间切换进行聊天。 统一语音通话、电子邮件、WhatsApp、TikTok、Facebook Messenger、Instagram 等的联系人和对话。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0515099df1ec4d7c990903a01b600b4b?width=916)

人工智能代理

Answer appointment, service, and insurance FAQs with care. AI agents collect patient details, qualify requests and route inquiries to the right department—securely and efficiently.

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe4fdf73fb8b442c28ff6ca213b12c8b2?width=916)

自动化和集成

将 respond.io 连接到 HubSpot、Salesforce、Google Sheets、Zapier、Make、n8n 等工具，以自动化工作流并在聊天时获取关键信息。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb4d1a8e46ac24822bb250f6f79b705ca?width=916)

客户生命周期管理

优先考虑高意向潜在客户，为每个生命周期阶段设计客户旅程或通过分析识别常见的流失点。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5129732fc70549c3984f49eb29504d98?width=540)

潜在客户生成和转化

从 Meta 广告中获取潜在客户、自动进行预约、通过 Meta 目录即时共享产品信息等。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1008a8bf3c534f02ade9fc7c389fa957?width=916)

大规模客户保留 

通过针对促销、续订、升级和 CSAT 调查的定向广播来提高客户忠诚度。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb2102cee99d64252b9b44eedc673c116?width=916)

数据驱动的洞察

跟踪响应时间、Meta 广告和广播性能以及转化率，以将洞察转化为收入。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F61fa2fa290674467a0ee51559849c123?width=916)

高容量下的稳定性

绝不会因崩溃或停机而失去潜在客户。 与其他提供商不同，respond.io 保证平台的高可靠性。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fee29f26ea03c48cd9180078145535947?width=916)

增强客户数据的安全性

通过 ISO 27001 认证、GDPR 合规、SSL 加密、双因素身份验证、广泛的云安全措施和 SSO 确保客户和企业数据的安全性。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd7bfae2f0bd34ff78022f44458d67c02?width=916)

## 客户真实成功案例

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/4qjLNbcX2ELFYk6eKgHuSs/4e915f711dc966dcb7b28fbe4fc94676/Pragamedica_-_Cover.jpg?q=70&w=800&fm=avif)![https://www.pragamedica.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/39Yb7Pq9TRphoqlxG6oZDO/8e059fe3ff3e6d82cda89af5395e87c1/logo-pragamedica.svg)Praga Medica Recovers 70% More Global Leads with WhatsApp + respond.io了解更多 ](/zh/customers/praga-medica-recovers-70-percent-more-leads)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc?q=70&w=800&fm=avif)![https://emaxbeaute.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6mGfz1lP4lKoUg10TVrnrN/93e3e9b841c2fd7c5db9fd27c100b309/assets_2F11f7a662b80a4675973850b067c01fa5_2Fcd1e74952d384c05bfd573d459660113)How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments了解更多 ](/zh/customers/how-emax-boosts-appointment-bookings)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/15F7968nQ2Q7o1mAuyIbPu/5c91dc08776ff3486b93bd7c558f8f73/66cc2ce1ae967dfb11110913_Case_20Studies_20-_20TRS.INK_20Image_2001.jpg?q=70&w=800&fm=avif)![https://trs.ink/Home](https://assets2-proxy.respond.io/ph8r57dk1q9w/63QHifm7gB4ViDQRqdleEx/a60b24e4587287ddb459b12c32d4db44/66cc2ce1ae967dfb1111093e_trs.ink.svg)How TRS.INK Used Viber to Reach 132K Citizens in the Western Balkans' Covid-19 Response了解更多 ](/zh/customers/how-trs-ink-used-viber-to-reach-132k-citizens-in-covid-19-response)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3c1olSAvvBu13GhXEA3vQb/1faa411b056b0433829fa850eb4b3a05/66cc2ce1ae967dfb11110a10_Case_20Studies_20-_20H_26H_20Skincare_20Image_2001.jpg?q=70&w=800&fm=avif)![https://hnhskincare.id/](https://assets2-proxy.respond.io/ph8r57dk1q9w/1imCP1C3cDWk6Aa1zDcWQJ/a6fd1701ee3b1ca33e858d06d6b6f104/66cc2ce1ae967dfb111109d2_h_26h.svg)How H&H Skincare Boosted Its Customer Loyalty to 60%了解更多 ](/zh/customers/how-hh-skincare-boosted-its-customer-loyalty-to-60-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2p2WCGQWq8az9socbxm2tj/dd8980a4eeb8b90a65aa536090df29d8/6694d6b12712e4111cc19869_Case_20Studies_20-_20Vasport_20Image_2002.jpg?q=70&w=800&fm=avif)![https://farmacialabuena.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/7bqVYkjLBkrtLLOOSB5k9P/5d5d9865942b200d2287778cf5a5c429/6694d6b12712e4111cc1984b_vasport.svg)How Farmacia La Buena Cut First Response and Resolution Times by Half了解更多 ](/zh/customers/how-farmacia-la-buena-cut-first-response-and-resolution-times-by-half)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zV7PAtjEPXIwzU7uX8eSw/c57ee965ce6ba7c44014e9cf39b78d02/66cc2ce1ae967dfb111106bc_christin-hume-0MoF-Fe0w0A-unsplash.jpg?q=70&w=800&fm=avif)![https://www.bellapiel.com.co/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5cpiiIgsgLtV2rOZgcBkFj/ffbbdc6a8f368bbe5b3bf9a1dea7d488/66cc2ce1ae967dfb1111069d_bella-piel.svg)Bella Piel Received an Award For Elevating Customer Experience In Latin America By Cutting Down Response Time By 37%了解更多 ](/zh/customers/how-bella-piel-slashed-messaging-costs-by-95-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3QzKgGKuj4Qf1rMUSz17rs/b5dd6530022a0eac66c8c3f8d928b598/66cc2ce1ae967dfb1111079c_9af1e6_5ccaa71d412a43aaa490639072.jpg?q=70&w=800&fm=avif)![https://lamarsacoffee.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/6JQgZSzDoxPl0KakVKvwqz/76d958bda271d76bfb4b1f7982edd8c1/66cc2ce1ae967dfb11110767_logo.svg)How Lamarsa Coffee Used Chat Commerce to Boost Sales Across 6 Countries by 50%了解更多 ](/zh/customers/how-lamarsa-coffee-used-chat-commerce-to-boost-sales-across-6-countries-by-50)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5ZGc0wInMUMk7gMknIoSmn/42c0a962da67fd18e8f62487c3695fd0/homage.avif?q=70&w=800&fm=avif)![https://www.homage.sg/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IY81T8Q6sjlFDgdhwYqQu/87d774eef444854c6b86a95a429e3b57/assets_2F11f7a662b80a4675973850b067c01fa5_2F7fe820bc27274407922bd7493b8e59fe)How Homage Achieved a 9% Increase in Care Visit Success with Respond.io Automation了解更多 ](/zh/customers/how-homage-achieved-a-9-percent-increase-in-care-visit-success-with-respondio-automation)

释放您完整的业务潜力。

[设置您的预约](/zh/demo)[提升您的护理质量](https://app.respond.io/user/register)

2025-12-05T04:32:52.240Z

core

```json
[{"@context":"https://schema.org","@type":"Organization","logo":"https://assets-global.website-files.com/6030eb20edb26744961d31ee/606e8c34727bfaac9c3c765e_respond.io-black.svg","name":"Respond.io","sameAs":["https://www.facebook.com/getrespondio/","https://twitter.com/respond_io","https://www.linkedin.com/company/respondio/","https://www.youtube.com/channel/UCbbjjnfqtLCWxAoKlXUJdFg"],"url":"https://respond.io/"},{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/zh"},{"@type":"ListItem","position":2,"name":"Industry","item":"https://respond.io/zh/industry"},{"@type":"ListItem","position":3,"name":"Industry Solution","item":"https://respond.io/zh/industry/healthcare"}]}]
```
