---
description: Respond.io 自动化潜在客户分配，根据代理的可用性、技能、班次或语言路由聊天，从而提高转化速度和客户满意度。
title: 潜在客户分配
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

# 自动化潜在客户分配以达成 100% 更多交易

根据代理的技能或可用性为快速解决方案、优质服务和更高的转化率分配线索

[与销售沟通](/zh/demo)[开始免费试用](https://app.respond.io/user/register)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3d00b804a8f14ecda711d0904fa1e4b5?width=918)

200%

More customers

Optimize lead distribution to handle higher chat volumes

94%

Faster resolutions

Route leads to the right agent for accurate replies and faster outcomes

93%

CSAT Score

Quick, expert answers deliver exceptional customer experiences

10k+ brands trust respond.io

![Toyota](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/084f7af56c84d676cb56fa563d9543869db8292a6883c7caf697a60bc159d9fc?placeholderIfAbsent=true&width=89)

![McDonalds](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/e74d231405a4841a630c863bd2c7faaf84f581c60f2b28133186261b6111ce5f?placeholderIfAbsent=true&width=90)

![British Airways](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/8942cd49cb7e07a3769fc9fe11f44f6a0a702b31a9fdf415e5a5ece01fd1047d?placeholderIfAbsent=true&width=89)

![Radisson Hotel](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/0401d3f7e9583614c6a07a9c0c073a74077150ce285957b9bf2edaf1092f891c?placeholderIfAbsent=true&width=90)

![Subway](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/ad1762e2cab6dac864b3fc59aa460cb43bfe0adcac174bd0744332cdf9c41581?placeholderIfAbsent=true&width=90)

![Abenson](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a89b5dba114815b08f2326c3979dff3b4e7216012592c8d16b5e17f6dd10d279?placeholderIfAbsent=true&width=89)

![Roche](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/2779abe80cac06c5182580fc9c5c6f73e00ddf6d4651f5b024c585963a903f3a?placeholderIfAbsent=true&width=64)

![Hertz](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a960c99d57404e59dd6cf342d000504a7012dbc2829da8918435fc0433d7ebdb?placeholderIfAbsent=true&width=90)

![Decathlon](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/77b640535dffb1a3a12d73103506709fbb276965b2be187431eec30f850b26b5?placeholderIfAbsent=true&width=108)

## Move leads down the sales funnel faster with automated lead distribution

Smart routing options to match leads with the right agent, every time

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb49b790482414a649fc2acc138a7043b?width=35)

Agent availability routing

Reduce lead drop-off with quick service by assigning leads only to online team members

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fee9263c6018e4ffdbc863cc3e76d105e?width=35)

Language-based routing

Don’t get lost in translation—connect leads with team members who speak their language

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4342de96eff545b1a420274c6420fd1c?width=35)

Skill-based routing

Connect leads to the right agents for their needs to ensure expert handling of inquiries

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd277f229b2444e43b67848f3b7ff3133?width=35)

Function-based routing

Get leads to the right team for their needs to deliver accurate responses and quicker resolutions

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F944ba56b10d9476398c9eddb8fd3f73d?width=35)

Shift-based routing

Distribute leads seamlessly across various shifts throughout your business hours

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0a0f7c9db22c4822ac4d91578d19e742?width=35)

Customer-type routing

Route new, returning or VIP customers with similar characteristics to the best team for the job

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fbcccb740d42c4870bc727df5e86d1c15?width=35)

Round robin routing

Ensure agents’ workloads are balanced through equal distribution

## 通过自动化潜在客户分配，更快地推动潜在客户向销售漏斗。

智能路由选项，确保每次都能将潜在客户与合适的代理匹配。

代理可用性路由

通过将潜在客户仅分配给在线团队成员，快速服务减少潜在客户的流失

[了解更多 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F7486827e48824799b1037421780ecd38?width=657)

循环路由

通过均等分配确保代理的工作负载平衡

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1c80657ab4134a3ab84979ac2ad8e646?width=657)

客户类型路由

将新的、回访的或VIP客户按相似特征路由到最佳团队

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd5ddf33e489b4251b0e5110ab114650d?width=657)

基于班次的路由

在您的营业时间内，跨多个班次无缝分配潜在客户

[了解更多 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3c8c3b5f6d854d788d0d3eb4459e9621?width=657)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fee9263c6018e4ffdbc863cc3e76d105e?width=35)

基于语言的路由

不要在翻译中迷失——将潜在客户与讲他们语言的团队成员连接起来

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3fdb0ca750464cf4b9fe22f68c81ad8d?width=35)

基于技能的路由

将潜在客户连接到合适的代理，以确保对查询的专业处理

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F02ce9e32e3d24132af0605fea133f97b?width=35)

基于功能的路由

将潜在客户引导到合适的团队，以提供准确的响应和更快速的解决方案

How respond.io turns customer conversations into revenue

全渠道团队收件箱

无需再在应用程序之间切换进行聊天。 统一语音通话、电子邮件、WhatsApp、TikTok、Facebook Messenger、Instagram 等的联系人和对话。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F0515099df1ec4d7c990903a01b600b4b?width=916)

人工智能代理

Deploy ready-made or custom AI Agents to answer FAQs, qualify leads, update customer data and lifecycle stages, route enquiries to the right team, book appointments and more. 

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe4fdf73fb8b442c28ff6ca213b12c8b2?width=916)

自动化和集成

将 respond.io 连接到 HubSpot、Salesforce、Google Sheets、Zapier、Make、n8n 等工具，以自动化工作流并在聊天时获取关键信息。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb4d1a8e46ac24822bb250f6f79b705ca?width=916)

客户生命周期管理

优先考虑高意向潜在客户，为每个生命周期阶段设计客户旅程或通过分析识别常见的流失点。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F5129732fc70549c3984f49eb29504d98?width=540)

潜在客户生成和转化

从 Meta 广告中获取潜在客户、自动进行预约、通过 Meta 目录即时共享产品信息等。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1008a8bf3c534f02ade9fc7c389fa957?width=916)

大规模客户保留 

通过针对促销、续订、升级和 CSAT 调查的定向广播来提高客户忠诚度。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fb2102cee99d64252b9b44eedc673c116?width=916)

数据驱动的洞察

跟踪响应时间、Meta 广告和广播性能以及转化率，以将洞察转化为收入。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F61fa2fa290674467a0ee51559849c123?width=916)

高容量下的稳定性

绝不会因崩溃或停机而失去潜在客户。 与其他提供商不同，respond.io 保证平台的高可靠性。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fee29f26ea03c48cd9180078145535947?width=916)

增强客户数据的安全性

通过 ISO 27001 认证、GDPR 合规、SSL 加密、双因素身份验证、广泛的云安全措施和 SSO 确保客户和企业数据的安全性。

[了解更多。 ](/zh/capture-website-leads)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fd7bfae2f0bd34ff78022f44458d67c02?width=916)

## 客户真实成功案例

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6fUTsJ2zJqesAhOTs23gkS/cbefc6ff31535496216c24affd4c9ecb/iMotobike_-_cover.png?q=70&w=800&fm=avif)![https://imotorbike.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/24VVyRPw2TQZI98gtdNWvV/a0eacdb51cdc39dcf986eb138a948af4/iMotobike-logo.svg)iMotorbike Handles 2x More Leads with AI Agents on Respond.ioRead More ](/zh/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2058yBWMw2LQWcemmmgfoB/256f8026feb8bc030c0523f51aed857a/Automax_-_Cover.jpg?q=70&w=800&fm=avif)![https://automaxgroup.me](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CBNHUyCa6p70FSiv7OYyL/7477e629ba2fd2cf7ac0bc3a36d0969c/Automax-logo.svg)How Automax® achieved 42.5x ROI from WhatsApp broadcastsRead More ](/zh/customers/automax-boosts-roi-from-whatsapp-broadcasts)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3CSeqbLBHB19hyMQ1w97ax/bf5ee063d840e1d70b1c7f005b883039/Noonmar_-_Cover.jpg?q=70&w=800&fm=avif)![https://noonmar.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6iAiVXcd9MhXJCMqK3a91H/379e18807d4c6769101b1c35e82ed8ab/noormar-logo.png)noonmar Increases New Customers by 40% in One MonthRead More ](/zh/customers/noonmar-increases-new-customers)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc?q=70&w=800&fm=avif)![https://emaxbeaute.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6mGfz1lP4lKoUg10TVrnrN/93e3e9b841c2fd7c5db9fd27c100b309/assets_2F11f7a662b80a4675973850b067c01fa5_2Fcd1e74952d384c05bfd573d459660113)How EMAX Beauté Streamlined Lead Engagement for 18x More AppointmentsRead More ](/zh/customers/how-emax-boosts-appointment-bookings)

3x 您的业务结果与回复.io :ro火箭：

[与销售沟通](/zh/demo)[开始免费试用](https://app.respond.io/user/register)

2025-12-05T04:32:47.360Z

core

```json
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```
