RESPOND.IO VS MESSAGEBIRD

Turn Conversations into Leads, Sales and Customer Loyalty for Your Education Business

Send Promotional Messages, Reminders, Newsletters and More
Connect to WhatsApp, Instagram, Messenger, Telegram, Google My Business and More into 1 Shared Inbox
Create Chatbots and Automations to Simplify Student Support and Enrollment
Route Conversations To Agents Separately for New and Existing Students
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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Easily reach out to prospective and existing students

Broadcast to your existing students about new courses, offers, schedules and more
Capture new students when you promote your school, courses or initiatives using Click-to-Chat ads
Create drip campaigns to nurture prospective students to paying students
Try respond.io

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Create Chatbots and Automate with Workflows

Automate processes from event registration, enrollment to payment collection
Offer 24/7 support with automated FAQs
Automate routine tasks and data transfer to your existing CRMs and Booking systems
Try respond.io

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Multiple Users Collaboration on 1 Shared Inbox

Have all your contacts in 1 place, no need to save contacts on your phone
Handle high volume of messages from ads, website and more
Automate routine tasks and data transfer to your existing CRMs and Booking systems
Assign conversations or use internal comments to teach agents during live chats
Monitor agent conversation and performances
Create contact segments based on studentโ€™s traits (country, plan, interest and more)
Try respond.io

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Multiple Users Collaboration on 1 Shared Inbox

Have all your contacts in 1 place, no need to save contacts on your phone
Handle high volume of messages from ads, website and more
Assign conversations or use internal comments to teach agents during live chats
Monitor agent conversation and performances
Create contact segments based on studentโ€™s traits (country, plan, interest and more)
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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Try respond.io

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you wonโ€™t find anywhere else.

Increase Your Agents Productivity with Respond AI

Quickly translate your messages in more than 90 languages
Easily rephrase & adjust message tone in one click
1 click and no more spelling & grammar mistakes
Simplify complex messages in one click
Integrate Your Knowledge Base to Respond AI & let AI Assist generate quick and precise customer message responses.
Try Respond AI

Talk to Sales

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respond.io is a leader in Small-Business Customer Communications Management on G2
respond.io is a leader in Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Mid-Market Customer Communications Management on G2
respond.io is a leader in Middle East & Africa Customer Communications Management on G2
respond.io is a leader in Mid-Market Americas Customer Communications Management on G2

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