Pricing that scales with your business.

Simple and flexible pricing options.

Starter

Free/ forever

Not sure if messaging fits your business? Give it a try!

Sign Up Free
  • 5 Users (Team Members)
  • Unlimited Messages
  • Up to 100 Contacts

Pro

$29/ month

Professional tools for omnichannel conversations.

Get Started
  • 10 Users (Team Members)
  • Unlimited Messages
  • Up to 1,000 Contacts

Business

$79+/ month

Advanced features & analytics for multi-team workflows.

Get Started
  • 25 Users (Team Members)
  • Unlimited Messages
  • Starting at 5,000 Contacts

Enterprise

$399+/ month

Have specialized requirements? Lets talk.

Contact Sales
  • Unlimited Users
  • Unlimited Messages
  • Starting at 40,000 Contacts
Join the 55,000+ companies using respond.io

Feature comparison

Starter
Pro
Business
Enterprise
Limits
Users
5
10
25
Unlimited
Spaces
1
1
3
Unlimited
Contacts
100
1,000
5,000+
40,000+
Messages
Unlimited
Unlimited
Unlimited
Unlimited
Channels
Unlimited
Unlimited
Unlimited
Unlimited
Broadcast
4/mo
Unlimited
Unlimited
Unlimited
Features
Dashboard
Team Inbox
Contact Management (CRM)
Snippets (Canned Responses)
Broadcast
Automation
Files
Advance Reporting
Space Management
Basic
Advanced
Data Export
Integrations
Zapier
Dialogflow
Chatbase
Channels
Website Chat Widget
WhatsApp
Facebook Messenger
WeChat
LINE
Viber
Twitter
Telegram
SMS
Email
Support
Chat Support
30 Days Onboarding Program
Dedicated Success Manager

Frequently Asked Questions

Can I use Respond.io for free?

Yes, our free plan provides access to all channels. Use this plan to connect all your channels and take our platform for a test drive. Once you are close to reaching contact limit, we’ll remind you to upgrade.

What happens if I reach my contact limit?

You’ll still be able to communicate with all your existing contacts but conversations from new contacts, above your contact limit, won’t be shown until you upgrade.

Can I cancel at any time?

Yes, you can cancel your subscription at any time, just go to the Billing section of the Platform, and click Cancel Subscription.

What payment forms do you accept?

We accept most major credit cards including Visa, Mastercard, American Express and Discover.

What counts as a contact?

Once your channels are connected, every Messaging App or Web Chat user that messages you becomes a contact. They remain a contact with metadata and chat history until you delete them.

Are volume discounts available?

We offer customized packages for enterprise. If you forecast more contacts than available in our packages, get in touch with us. We can help set up a package for your needs.

How can I upgrade my plan?

Upgrade your plan at any time in the Billing section of the Platform, select a plan then click Subscribe.

Do you have any cancellation fees?

No. Respond.io a pay-as-you-go service. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

Ready to get started?

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