automotive
Shift customer journeys into high gear

Whether you buy or sell cars as a small business or franchise dealership, manage all automotive chat on one platform. Make instant messaging part of your toolkit to market at scale, shorten sales cycles and offer personalized support.

+28%

Car sales

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6x

More Leads

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4.7

CSAT rating for agent support

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use cases

Rev up engagement with omnichannel chat

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Park promotions in visible locations

Buying or selling a set of wheels is rarely impulsive. Accelerate decision-making when you nudge customers with cross-platform promotions, then follow up directly in their messaging inboxes.

Use new catalogs and brochures as lead magnets to capture, generate and nurture leads
Build interest about new models or used car deals via throttled information in multichannel drip marketing campaigns
Segment customers by interests, past purchases or buyer behavior for retargeting
Broadcast special offers on messaging apps to target audiences instantly or schedule them in advance
Hit high open and click-through rates when you use the right channels
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Initiate cruise control for sales

Messaging apps foster trust faster than email and phone calls. Overcome objections and close deals with ease when you combine automotive chat with customer data, automation and integrations.

Drive sales inquiries with strategic click-to-chat ads, chat links and QR codes
Create VIP routes such as dedicated service for high-value clients
Automate your sales pipeline, from sales qualification to deal creation
Integrate existing ERPs or automotive CRMs to retrieve data or generate deals while in conversation
Send 1:1 transactional or bulk notifications for everything from delivery updates to restock alerts
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Initiate cruise control for sales

Messaging apps foster trust faster than email and phone calls. Overcome objections and close deals with ease when you combine automotive chat with customer data, automation and integrations.

Drive sales inquiries with strategic click-to-chat ads, chat links and QR codes
Create VIP routes such as dedicated service for high-value clients
Automate your sales pipeline, from sales qualification to deal creation
Integrate existing ERPs or automotive CRMs to retrieve data or generate deals while in conversation
Send 1:1 transactional or bulk notifications for everything from delivery updates to restock alerts

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Go the extra mile with smart support

Communication is the engine of all customer relationships. Secure brand loyalty and higher customer lifetime value with excellent after-sales and support experiences.

Offer 24/7 support with self-service options like automated FAQs, access to a human agent or a mix of both
Automate service reminders, get fast approvals on extra work and send notifications when cars are ready for pick up
Impress customers when you recognize them on any channel and always have their full context at hand
Enable seamless support escalations or intervene if agents hit any bumps
Recalibrate support weak points identified in agents' chat records, NPS or CSAT ratings and performance analytics
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.

Talk to Sales

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