Leverage intelligent AI to greet, guide and seamlessly escalate to human support
AI Agent: Lighten your load
Configure your AI Agent to greet customers, handle FAQs based on provided resources and route inquiries to the right AI Agent based on specific requirements. Escalate complex inquiries or critical conversations to human support if needed.
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AI Prompts: Send the perfect message every time
Adjust tone, translate messages, fix grammar and simplify language for clear, professional communication, all at a click. Create custom prompts to align responses with your brand’s voice seamlessly.
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AI Assist: Instantly draft precise responses
Let AI do the work, and humans give it a once-over. Draft accurate responses by pulling information from the web or uploaded resources, with additional support from canned responses and external sources if necessary.
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Set AI objectives according to your goals
Configure Respond AI to answer questions using assigned references or to collect information and store customer data as workflow variables. Tailor objectives to fit your business processes for actionable insights and streamlined interactions.
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Access Respond AI anywhere
Respond AI features are fully accessible on desktop, with most capabilities available on mobile. You can download the iOS or Android app directly from respond.io to stay connected anytime, anywhere.
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Automate Answering FAQs with AI
Give immediate and consistent responses to inquiries in your brand voice with an AI Agent
Welcome and Away Messages
Greet leads promptly and manage expectations about response times