Get more cleaning bookings from chat and calls

Respond.io is suitable for both new and established cleaning businesses. Many startups choose to use respond.io early to avoid communication problems as inquiries increase.

You can start with simple automations, such as greeting new inquiries or answering common questions about pricing and availability. As your business grows, you can add more advanced workflows for booking confirmations, reminders, service routing, and feedback collection. Respond.io’s pricing plans are structured so businesses can scale usage over time without changing platforms.

Yes. Poor communication is a common issue in local home cleaning services, and WhatsApp is often the fastest and most familiar channel for customers to reach cleaning providers.

When WhatsApp is combined with automation on respond.io, businesses can respond instantly to new inquiries, confirm bookings clearly, and keep customers informed before and after each job. Automated messages reduce missed inquiries and delays, while human handover ensures personal service when needed. This makes communication more reliable and builds trust with customers.

Yes. Respond.io allows cleaning businesses to automate booking confirmations, reminders, and follow-ups using workflows.

For example, once a customer requests a cleaning service, the system can automatically acknowledge the request, confirm the appointment details, and send reminders before the scheduled date. After the job is completed, follow-up messages can be sent to check satisfaction or provide next-step options, such as rebooking or referrals. This reduces manual work while keeping communication consistent.

Yes. Respond.io supports automated feedback collection after each completed job.

Using workflows or AI Agents, cleaning businesses can trigger a feedback request as soon as a job is marked complete or after a set period of time. This allows businesses to gather reviews, monitor service quality, and identify issues early. Feedback can also be stored alongside conversation history, making it easier to track long-term customer satisfaction.

Yes. Respond.io supports automated routing with the help of AI Agents.

When a customer asks for a specific service, such as deep cleaning, regular cleaning, window cleaning, or gutter cleaning, AI Agents can automatically assign the conversation to the appropriate team or staff member. This ensures inquiries are handled by the right people and reduces delays caused by manual reassignment.

Yes. Respond.io supports scheduled messaging and event-based automation that many cleaning businesses use for reminders and notifications.

Appointment reminders can be sent automatically before a scheduled cleaning to reduce no-shows. “On the way” notifications can also be triggered to inform customers when cleaners are en route. Home cleaning and maid services can use these to set expectations, improve punctuality and create a more professional customer experience.

Most cleaning businesses start by connecting their main communication channels (WhatsApp Business API, website chat, VoIP, etc) to respond.io so all inquiries are handled in one place.

From there, they typically set up workflows and AI Agents to greet new inquiries, ask basic qualifying questions and route conversations to the right team. Respond.io often recommends a short consultation call to understand the business’s services, team structure and booking process, so the platform setup aligns closely with day-to-day operations.