Automate customer surveys to hit 90%+ in CSAT scores

Send surveys customers can answer at their convenience for insights and improvements in customer satisfaction

93%

CSAT score

Improve customer satisfaction with actionable insights

60%

More customer loyalty

Boost retention with NPS surveys that unlock key loyalty drivers

100%

Increase in sales

Leverage survey feedback to drive measurable business growth

10k+ brands trust respond.io

Actionable feedback, right in your inbox

Skip the old-school emails and forms — get more survey responses over chat

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

Skip the old-school emails and forms — get more survey responses over chat

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Learn More

Collect NPS scores

Learn More

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Learn More

Real success stories from customers

3x your business results with respond.io 🚀