The Best
Relationships
Are Built on Messaging.

Respond.io is a business messaging platform that connects contacts from any channel to every team.

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Join the 33,000+ companies using Respond.io

The #1 Business Messaging Platform

 

Respond.io allows customers to message you via any channel and provides a 360° view to every team in the company.

Sales

Boost Sales with Business Messaging

Support

Single View of Customer Conversations.

Engineering

Tons of Channels, One API.

Shared Inbox

Collaborate and respond lightning fast

Co-operate on conversations and deliver amazing customer experiences, faster.
  • Email & Desktop Notifications
  • Send & Read Receipts
  • Comments (Note) & @mentions
  • Chat Assignment & Transfer
  • Canned Responses (Snippets)
  • Shared & individual inboxes
  • Multiple Roles: Admin, Manager, Agent
  • Granular Permission Control
Business Messaging to collaborate and respond lighting fast

360° Customer View

All your customer chats in one place

A single story for every customer from one source, no matter the channel.
 

  • Contact Import
  • Omni-channel Chat History
  • Contact & Segment Manager
  • Tagging & Custom Fields
  • Real-time Analytics Dashboard

Chat Automation

Message more, work less ¯|_(ツ)_|¯

Easy automations like tagging, assigning or even replying to messages.
  • Greeting & Away Message
  • Automatic Contact Assignment
  • Automated Surveys
  • Trigger-based Rules
  • Bulk Messaging Broadcast
Business Messaging with Automation
Business Messaging with Most Commonly Used Integrations

Channels & Integrations

Completely connected to your business

Unify business messaging and turn conversations into data that powers your business.
  • Web Chat & Messaging Apps
  • Zapier Integration
  • Dialogflow Integration
  • Contacts & Messages API

Respond to chats on the go

iOS & Android Apps

Disconnect from the desktop and reply to messages from mobile
  • Push Notifications
  • Respond to Messages
  • Browse Contact Profiles
  • Review Dashboard Analytics

The #1 Business Messaging Platform

 

Respond.io allows customers to message you via any channel and provides a 360° view to each team in your company.
All Incoming & Outgoing Messages
Managed in One Place
Accessible on All Devices

Message Customers

Try it free. No credit card required. Instant set-up.