The Best
Relationships
Are Built on Messaging.

Respond.io is a business messaging platform that connects contacts from any channel to every team.

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#1 Business Messaging Platform
Join the 33,000+ companies using Respond.io

The #1 Business Messaging Platform

 

Respond.io allows customers to message you via any channel and provides a 360° view to every team in the company.
Business Messaging Platform for Sales, Support & Engineering

Sales

Boost Sales with Business Messaging

Support

Single View of Customer Conversations.

Engineering

Tons of Channels, One API.

Shared Inbox

Collaborate and respond lighting fast

Co-operate on conversations and deliver amazing customer experiences, faster.
  • Shared & individual inboxes
  • Canned Responses (Snippets)
  • Chat Assignment & Transfer
  • Comments (Note) & @mentions
  • Push & Email Notifications
Business Messaging to collaborate and respond lighting fast
Business Messaging Omni-Channel

360° Customer View

All your customer chats in one place

A single story for every customer from one source, no matter the channel.

  • Omni-channel Chat History
  • Contact & Segment Manager
  • Tagging & Custom Fields
  • Real-time Analytics Dashboard

Chat Automation

Message more, work less ¯|_(ツ)_|¯

Easy automations like tagging, assigning or even replying to messages.
  • Greeting & Away Message
  • Chat Routing
  • Automated Surveys
  • Trigger-based Rules
Business Messaging with Automation
Business Messaging with Most Commonly Used Integrations

Channels & Integrations

Completely connected to your business

Unify business messaging and turn conversations into data that powers your business.
  • Web Chat & Messaging Apps
  • Zapier Integration
  • Dialogflow Integration
  • Contacts & Messages API

The #1 Business Messaging Platform

 

Respond.io allows customers to message you via any channel and provides a 360° view to each team in your company.
Business Messaging with Respond.io
1
All Incoming & Outgoing Messages
2
Managed in One Place
3
Accessible on All Devices
Business Messaging without Respond.io

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