Scale beauty center marketing and sales on WhatsApp, TikTok, Instagram and more

Bring WhatsApp, Instagram, Messenger, TikTok and more into a single shared inbox so your front desk, beauty consultants and sales team can see the full client history across channels and respond without jumping between apps. That means fewer missed enquiries, no duplicate replies and a consistent experience from first DM to post-treatment questions.

When volume spikes, AI Agents can handle first responses and FAQs (e.g., treatment info, pricing ranges, opening hours), then hand off to a human for consults and closing.

If each branch manages messages separately, you get uneven response times, dropped leads and messy reporting. respond.io centralizes chats across teams and locations while still letting each clinic run its own workflows and access controls.

This is especially relevant for multi-branch beauty brands; for example, EMAX Beauté operates across multiple branches and used automation and routing to speed up responses and scale bookings.

It’s hard to get full customer context when details are scattered across tools. Respond.io integrates seamlessly with CRMs, automatically syncing every conversation, appointment booking and contact. No more manual data entry, lost notes or disconnected systems.

It’s hard to tell which Facebook, Instagram and TikTok ad campaigns actually drive sales since most analytics stop at engagement metrics like clicks. With Meta’s Conversions API, respond.io links real chat outcomes like leads and sales directly to ad campaigns. It feeds this information back to Meta to optimize ad targeting for better-fit customers and gives marketers clear ROI visibility. You can also use TikTok Lower Funnel Events with respond.io to target higher-quality leads and improve TikTok ad performance. EMAX Beauté booked 18x more appointments by optimizing its ads and customer engagement with both CAPI and TikTok Lower Funnel Events.

During peak periods like seasonal promotions or summer holidays, conversation volumes can surge. Many platforms slow down or crash under high volumes, causing missed leads and frustrated customers. Respond.io is built to handle large message volumes reliably with 99.999% uptime. AI Agents instantly manage repetitive questions about products, services and treatments, pricing or availability, while only routing complex or ready-to-book inquiries to human agents. This keeps operations smooth and ensures no opportunity is lost, even at peak demand.

Respond.io is a comprehensive solution for omnichannel marketing, sales and customer service. It empowers beauty businesses in regions like EMEA, LATAM and APAC to combine chat, calls campaigns, AI Agents and CRM integrations in one platform for operational efficiency and increased ROI.

It’s the best platform for scaling businesses as it’s built to handle high conversation volumes reliably with 99.999% uptime. With Monthly Active Contacts pricing that scales cost-effectively with volume, respond.io is especially ideal for businesses handling customer conversations across channels, teams, clinics or regions. Guided onboarding, exceptional customer support 24/7 and success calls to help with strategic growth allow most businesses to see ROI in weeks, not quarters.