Grow student enrolment with AI-powered chat and calling

Education providers use respond.io to manage high volumes of student and parent inquiries across WhatsApp, social messaging and voice calls without losing context or follow-ups. Instead of handling recruitment conversations in fragmented inboxes, teams work from one shared workspace with full visibility. For instance, GETUTOR, by using respond.io, managed to increase their class booking rates by 24% in just 2 months.

This matters because enrolment rarely happens in a single interaction. Prospective students often ask questions over time, switch channels and involve parents. Respond.io keeps chats and calls in one thread while AI Agents help qualify interest early. Institutions using respond.io have reported handling significantly higher inquiry volumes during peak enrolment periods without increasing staff.

Respond.io is used by a wide range of education providers, including:

• K–12 schools communicating regularly with parents
• Colleges and universities managing local and international recruitment like CUHK
• Training centers and private institutions running ongoing intake campaigns such as E4CC

Institutions with longer enrolment cycles benefit especially because respond.io preserves conversation history across channels. When students return days or weeks later, admissions teams can continue the conversation immediately with full context.

Respond.io’s AI Agents support admissions teams by handling early-stage conversations and reducing manual work. They can:

• Respond instantly to common questions, even outside office hours
• Collect key details such as program interest, intake period or location
• Route inquiries to the right admissions team based on predefined criteria

By qualifying students early, AI Agents allow admissions teams to focus on high-intent candidates while ensuring every inquiry receives a timely response.

Yes. Respond.io allows admissions teams to manage chats and calls together in a single workflow.

Teams can begin conversations through messaging and move to voice calls when discussions require clarification, interviews or faster decision-making. Because calls and chats remain linked to the same student profile, admissions staff always have access to full conversation history and context.

Respond.io captures inquiries from click-to-chat ads on platforms like WhatsApp, Instagram and Messenger directly into its inbox. Conversations are tracked from first message through follow-ups, giving institutions clearer insight into campaign performance.

Respond.io also sends conversation and conversion signals back to ad platforms using Meta’s Conversions API and TikTok Lower Funnel Events. This helps improve audience targeting over time so institutions can focus spend on students who are more likely to apply or book consultations.

Yes. Respond.io integrates with CRMs and admissions systems through native integrations and tools like Zapier, Make and n8n.

This allows education teams to:

• Sync lead and enrolment data automatically
• View relevant student information while chatting or on calls
• Reduce manual data entry and improve handovers between teams

As a result, admissions teams always work with up-to-date context throughout the enrolment process.

Respond.io supports long-term student engagement by enabling targeted, ongoing communication across messaging channels. Institutions can:

• Send reminders for re-enrolment, tuition deadlines and schedule changes
• Share important announcements and academic updates with students and parents
• Maintain a complete conversation history for consistent support over time

Education providers using respond.io have seen stronger engagement with follow-up messages and broadcasts, helping reduce drop-offs between enrolment periods and strengthen student relationships.