EDUCATION

3x your exam prep course intake with respond.io

Don’t keep students waiting during exam season. Instantly reply on any channel. Respond.io is designed for academic tuition providers to market and sell their courses effectively.

10x

Your student conversion

with broadcast

50%

Reduction

in first response time

84%

Faster chat routing

with automation

Trusted by top educational businesses

Maximize tuition course enrollment with Conversation-Led Growth™

Reach parents and students across all channels

Use respond.io to connect with parents and students globally via WhatsApp, Facebook Messenger and Instagram, consolidating leads in one platform

Leverage click to chat ads for direct engagement, eliminating the need for website navigation or forms

Segment leads based on their exam goals, academic interests and preferred learning modes to target them with personalized campaigns

Boost lead acquisition with QR codes at educational events, effortlessly converting anyone with a phone into a potential student

Efficiently transform prospects into customers

Address inquiries instantly 24/7 with Respond AI, ensuring parents receive responses even during peak periods and outside of working hours

Consolidate chats with parents within one comprehensive inbox

Distribute leads to appropriate teams based on predefined criteria, ensuring each student inquiry is handled by the right individual

Qualify leads effectively to ensure teams focus on high-potential prospects, optimizing the use of resources

Schedule trial classes and consultations automatically, reducing logistical burdens while providing a seamless experience for parents and students

Sustain and nurture relationships

Maintain ongoing communication with students and parents through personalized messages, keeping them informed and engaged

Send targeted promotions and newsletters to keep students in the loop on new courses, events and opportunities

Set up automated renewal reminders for course enrollments and tuition payments, ensuring continuous enrollment without manual follow-ups

Monitor and enhance team performance with detailed insights and feedback on student interactions

Improve your academic tutoring services with comprehensive insights

Identify the most popular chat channels with your potential students to optimize campaign effectiveness

Grade agents by the quality of their support and their response and resolution times

Segment broadcasts to target specific audiences and track their reach and engagement for successful promotions

Manage leads throughout their lifecycle with respond.io, integrating your CRM or ERP for a full customer view

Features

Omnichannel team inbox

No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.

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AI Agents

Handle questions about subjects, schedules, and tutor availability. AI agents collect student details, qualify learning needs and route inquiries to the right coordinator instantly.

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Automate and integrate

Connect respond.io to tools like HubSpot, Salesforce, Google Sheets, Zapier, Make, n8n and more to automate workflows and access key context while you chat.

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Customer lifecycle management

Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.

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Lead generation and conversion

Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.

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Customer retention at scale

Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.

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Data-driven insights

Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue.

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Stability under high volumes

Never lose leads due to crashes or downtime. Unlike other providers, respond.io guarantees high platform reliability.

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Enhanced security for customer data

Ensure the protection of customer and business data with ISO 27001 certification, GDPR compliance, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO.

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