You’re probably on this blog because you have questions like can I connect WhatsApp Business App to WhatsApp Web? Or how do I use WhatsApp Business Web? This guide will cover the benefits of WhatsApp Web and explain how to use it on a browser and a desktop app.
What is WhatsApp Web
WhatsApp Web is a great way to use WhatsApp on your PC. Designed as an extension of your phone, WhatsApp Web mirrors the conversations on your mobile device. In other words, your messages still live on your phone.
WhatsApp Web Features
With WhatsApp Web, you can :
- Access all conversations
- Send messages, images, gifs, audio recordings and documents
- Reply, forward, or delete a message
- Update your profile information
- Access account settings
And the list doesn’t end here! When WhatsApp Web was first launched, its functionalities were much more limited than the app. However, it has evolved over the last few years and now has almost all the features found on the app. Next, let’s explore the benefits of WhatsApp Web.
WhatsApp Web Benefits
Everyone can benefit from WhatsApp Web, whether you are a regular user or a small business. For individuals, it allows them to type comfortably on a physical keyboard and read messages on a larger screen.
For small businesses that face the problem of needing more than one person to manage and deal with customers on their WhatsApp Business App, WhatsApp Web offers the flexibility to use a single WhatsApp Business account on 1 phone + 4 extra devices.
The best part is, your phone doesn’t need to stay online to use WhatsApp Web after your devices are linked 🤯
If you work a lot on your PC, having WhatsApp Web for business gives you the convenience of communicating with your customers and using other work-related tools on your desktop at the same time.
Next, we’ll show you how to connect your WhatsApp Business Account to WhatsApp Web. All you need is a phone connected to WhatsApp Business App and a PC with a good internet connection.
How to Use WhatsApp Web on a Browser
You can use any browser to connect your WhatsApp Business Account to WhatsApp Web Business. Follow these simple steps to start.
1. Go to https://web.whatsapp.com/. A QR code will be displayed on the screen for you.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code shown on your desktop screen, and you are all set!
How to Use WhatsApp Desktop App for Windows
If you prefer to have your browser and WhatsApp Business App separated, then use the WhatsApp Business Desktop App for Windows. Follow the steps below to download and install WhatsApp Business on your Desktop.
How to Download and Install WhatsApp Desktop App for Windows
1. Go to the WhatsApp Desktop App download page on the Microsoft App Store.
2. Download the app by clicking Get in Store App. Then, follow the on-screen instructions to complete the installation.
And you’re all set! Keep in mind that WhatsApp Desktop App for Windows is only supported on Windows 10.1 or later. If you are using an older operating system, you may use WhatsApp Web on your desktop.
Once you have installed WhatsApp Desktop App for Windows, follow the following steps to start using it.
How to Get Started with WhatsApp Desktop App for Windows
To get started with WhatsApp Business on your Desktop, follow the steps below.
1. Open the desktop app. A QR code will be displayed on your screen. It will look similar to the WhatsApp Business Web login.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code displayed on your desktop screen. Once your account is connected, the WhatsApp chat interface will be displayed on your desktop app and you can start using WhatsApp Business on the desktop app.
WhatsApp Desktop App comes with the added benefits of better security and functionality. Here are some key differences between WhatsApp Business Web on a browser and WhatsApp Desktop App:
- Security: WhatsApp Desktop App is more secure since it is a standalone application that utilizes end-to-end encryption. No one but you and the recipient can see the messages - third parties cannot read them. This ensures that your private information is protected.
- Functionality: WhatsApp Desktop App has more features. For example, it supports voice calls and keyboard shortcuts that let you easily perform a range of actions.
WhatsApp Web Shortcuts
WhatsApp Business Desktop App supports a wide range of convenient keyboard shortcuts that let you perform certain actions faster. Below, we put together some commonly used WhatsApp Web keyboard shortcuts for the Windows desktop app:
- Ctrl + Shift + U: Mark as read
- Ctrl + N: Create a new chat
- Ctrl + Shift + D: Delete a chat
- Ctrl + Shift + P: Pin a chat
- Ctrl + Shift + M: Mute a chat
- Escape: Close a chat
- Ctrl + Tab: Go to the next chat
- Ctrl + Shift + Tab: Go to the previous chat
- Ctrl + Shift + F: Search chat
- Ctrl + Shift + N: Create a new group
- Ctrl + ,: Settings
- Ctrl E: Emoji panel
Next, we’ll discuss how to use WhatsApp Business Desktop App for Mac.
How to Use WhatsApp Business for PC: Mac Desktop App
To download and install WhatsApp Desktop App for Mac, follow the simple steps below.
How to Download and Install WhatsApp Desktop App for Mac
1. Go to the WhatsApp download page and click the Download button for Desktop for Mac.
Then, open the installer in the .dmg format in your browser’s download history. A WhatsApp installer would appear.
2. Drag the WhatsApp icon to the Applications folder.
And you’re done, the WhatsApp Web is now in the Application folder. Read on to find out how to get started with WhatsApp Business Desktop App for Mac.
How to Get Started with WhatsApp Desktop App for Mac
To get started with WhatsApp Business Desktop App for Mac, follow the steps below.
1. Go to the App Store and download WhatsApp Desktop. Then, open the desktop app. A QR code will be shown on your screen.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code displayed on your desktop screen. Once your account is connected, you can start using the WhatsApp Desktop App.
How to Log Out from WhatsApp Web
Need to log out from WhatsApp Web or WhatsApp Desktop App? WhatsApp allows you to log out of all devices from your phone. Here’s a quick guide on how to do so:
1. Open WhatsApp on your phone. If you are an Android user, navigate to More options > Linked Devices. As for iOS users, go to WhatsApp Settings > Linked Devices.
2. Select a device.
3. Tap Log Out.
You’re now logged out. Alternatively, you can log out directly from WhatsApp Web or WhatsApp Desktop App. To do so, navigate to Menu > Log out on your device.
Do you have more than 5 customer-facing team members needing to use WhatsApp simultaneously? You’ll need WhatsApp Business API. Read on to know how WhatsApp Business API can help your business.
Multiple Logins on WhatsApp: A Temporary Solution
WhatsApp Business Web is great for small businesses where 5 devices are sufficient. However, the limit makes it challenging for larger teams to handle customer requests concurrently. Plus, to avoid being logged out automatically, you will need to keep your WhatsApp active on the phone regularly.
As your business grows and you need more people to manage your WhatsApp Business Account, you'll have to sign up for WhatsApp Business API.
Expand WhatsApp Business Multiuser Functionality with WhatsApp API
WhatsApp Business API is designed for medium to large businesses with teams of users. It has more advanced features like automatic assignment, performance tracking and support for third-party integration when connected to a messaging inbox like respond.io.
Further Reading
We hope you found this article beneficial. Here are some readings on WhatsApp for Business that might interest you.
