You’re probably on this blog because you have questions like can I connect WhatsApp Business App to WhatsApp Web? Or how do I use WhatsApp Business Web? This guide will cover the benefits of WhatsApp Business Web and explain how to use WhatsApp Business Web on a browser and a desktop app.
Benefits of WhatsApp Business Web
Small businesses that are growing face the problem of needing more than one person to manage and deal with customers on their WhatsApp Business App. Fortunately, WhatsApp offers businesses the flexibility to use a single WhatsApp Business account on 1 phone + 4 extra devices.
The best part is, your phone doesn’t need to stay online to use WhatsApp Web after your devices are linked 🤯
If you work a lot on your PC, having WhatsApp Web for business gives you the convenience of communicating with your customers and using other work-related tools on your desktop at the same time.
Now that you know what WhatsApp Web can do, we’ll show you how to connect your WhatsApp Business Account to WhatsApp Web. All you need is a phone connected to WhatsApp Business App and a PC with good internet connection.
How to Use WhatsApp Business Web on a Browser
You can use any browser to connect your WhatsApp Business Account to WhatsApp Web Business. Follow these simple steps to start.
1. Go to https://web.whatsapp.com/. A WhatsApp Business Web QR code will be displayed on the screen for you.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code shown on your desktop screen. Once your account is connected, you can start using WhatsApp Web for Business account on your browser.
How to Use WhatsApp Business for PC: Windows Desktop App
If you prefer to have your browser and WhatsApp Business App separated, then use the WhatsApp Business Desktop App. Follow the steps below to start using WhatsApp Business on your Desktop.
1. Go to Microsoft Store and download WhatsApp Desktop. Then, open the desktop app. A QR code will be displayed on your screen. It will look similar to the WhatsApp Business Web login.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code displayed on your desktop screen. Once your account is connected, the WhatsApp chat interface will be displayed on your desktop app and you can start using WhatsApp Business on the desktop app.
How to Use WhatsApp Business for PC: Mac Desktop App
Using WhatsApp Business Web on Mac is similar to using it on the WhatsApp Windows App. Follow the steps below to start using WhatsApp Business Desktop App.
1. Go to the App Store and download WhatsApp Desktop. Then, open the desktop app. A QR code will be shown on your screen.
2. Open the WhatsApp Business Application on your phone, go to Linked Devices and click on Link a Device.
3. Use your phone to scan the QR code displayed on your desktop screen. Once your account is connected, you can start using the WhatsApp Desktop App.
Do you have more than 5 customer-facing team members needing to use WhatsApp simultaneously? You’ll need WhatsApp Business API. Read on to know how WhatsApp Business API can help your business.
WhatsApp Business Desktop for Multiple Users
WhatsApp Business Web is great for small businesses where 5 devices are sufficient. However, as your business grows and you need more people to manage your WhatsApp Business Account, you'll have to sign up for WhatsApp Business API.
WhatsApp Business API is designed for medium to large businesses with teams of users. It has more advanced features like automatic assignment, performance tracking and support for third-party integration when connected to a messaging inbox like respond.io.
Further Reading
We hope you found this article beneficial. Here are some readings on WhatsApp for Business that might interest you.
- WhatsApp Business Multiple Users
- WhatsApp Business API
- WhatsApp Business App
- Using Respond.io As a 360dialog WhatsApp Inbox
