Both Sleekflow and respond.io unify popular messaging channels and boost customer engagement. But when it comes to platform stability and mature automation, their capabilities and value differ widely. Find out which solution best fits your needs.
Sleekflow | respond.io | |
|---|---|---|
WhatsApp Capabilities | ||
Meta Business Partner | ||
WhatsApp Business Calling API | ||
WhatsApp Business App + API | ||
Broadcasts | ||
WhatsApp Catalog | ||
Omnichannel Capabilities | ||
Supported Channels | ||
Calls |
| |
Marketing and Sales Automation | ||
Chat Automation Workflows | Only for WhatsApp | All channels |
Click to Chat Ads Automation Triggers | ||
Reports | Limited | Comprehensive |
Customer Lifecycle Management | ||
AI Features | ||
AI Agent | ||
AI Assisted Message Drafts | ||
AI Knowledge Sources | Document uploads and web resources | |
Platform Security and Stability | ||
Onboarding Support | Limited | |
Chat Support Availability | Mainly via email, limited chat support for higher-tier plans | 24/5 expert chat support, AI agent on weekends |
Support via Call | ||
Supports High Message Volume without Lagging | ||
Pricing | ||
Entry | Pro: $149/month
| Starter: $79/month
|
Mid-tier | Premium: $349/month
| Growth: $159/month
|
Advanced | Custom pricing
| $279/month
|
WhatsApp BSP fees | $15/ phone number per month | - |
*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
🛠️
Built for scale, not stress
🤖
AI that’s actually useful
💰
Pricing that rewards growth
The right conversation management software increases your efficiency, boosts revenue and grows your business — at no extra effort
Call before competitors can
Unlike most providers, Respond.io supports VoIP calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram, custom channels and more.
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Manage customer lifecycles
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
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Meaningful AI and automation
Sleekflow limits automation to drive higher user count and only trains its AI on PDFs. Respond.io trains AI on shared and live resources, with flexible automation for scalability.
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Extensive lead generation
Capture leads from Meta and TikTok, qualify and reply instantly with AI, then optimize performance with detailed analytics.
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Sales tools that convert
Automate bookings, share product info instantly with Meta Catalogs and accelerate high-value or critical deals with voice calls.
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Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
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Stability under high chat volumes
Never lose leads due to crashes or downtime. Unlike Sleekflow, respond.io guarantees 99.999% uptime.
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Native integrations
Enrich data with HubSpot, Salesforce, Google Sheets and more. Salesforce is on our starter plan but only available on Sleekflow’s Enterprise plan.
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Data-driven insights
Track response times, ad and broadcast performance, and conversions to turn insights into revenue.
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Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
Migrate from Sleekflow or other software to respond.io
New to messaging platforms? Get started easily
Sleekflow is best for small businesses with fewer than 5 agents sending low volumes of messages for marketing, sales and support over chat.
Larger businesses with high message volumes requiring advanced features for multiple users and teams should consider respond.io. Our product best suits B2C businesses looking for business or revenue growth over calls, email and popular messaging channels like TikTok, WhatsApp and more.
Sleekflow’s recent price hike came without meaningful feature improvements, making it harder to justify the cost. It still lacks support for high-impact channels like TikTok, limiting your reach in key markets. And when message volumes surge, Sleekflow users report frequent lag, bugs and downtime. For businesses looking to scale reliably and cost-effectively, it may be time to move on.
Most platforms buckle under pressure. Respond.io doesn’t. Whether you're handling 1,000 or 100,000 messages per month, respond.io delivers 99.999% uptime — no lag, no crashes and no lost leads.
Handle conversations from TikTok, WhatsApp, email, voice calls and more, all in one place. Instead of silos or chaos, enjoy omnichannel conversations in a team inbox with a great UI/UX.
Then, go beyond basic automation. While Sleekflow limits your workflows and users, respond.io empowers your team with advanced AI, custom workflows and flexible routing logic. Combined with lead management features and reports, it’s built to convert leads faster at scale.
Need help? Our onboarding team will get you set up fast. Then we stay by your side with 24/5 expert support and 24-hour AI support on weekends — at no extra cost, on every plan.
Collectively, these translate to real impact: our G2 reviews prove quicker time to value and ROI than Sleekflow. In short, Sleekflow gets you started. Respond.io gets you results.
Ever wonder why Sleekflow limits automation? It comes down to pricing. Platforms that primarily charge by user count have little incentive to help you automate — because the more you automate, the fewer users you need to pay for.
Respond.io flips that model. Our Monthly Active Contacts pricing gives you unlimited total contacts and unlimited conversations, unlike competitors who charge by contact blocks or cap conversations per plan. As your chat volume grows, your cost per Monthly Active Contact goes down, making it more scalable over time. And since we don’t charge per user, we help you automate more to support customer growth and handle high chat volumes — no matter how big your team gets.
Sleekflow charges $15 per WhatsApp number per month, making it expensive for businesses with multiple numbers. Respond.io on the other hand, does not charge any setup fees, maintenance charges or message markups for WhatsApp.
Book a tailored demo with our in-house experts to see how respond.io meets your specific use cases, or sign up for a free trial. When you’re ready to make the switch, our onboarding team is happy to offer guided assistance for a smooth migration and support is available 24/7 if you need any help after.
Learn about how educational consultancy GETUTOR switched from Sleekflow and increased conversions 24% here.
Sleekflow offers email support for the Pro plan and is only reachable via chat during Hong Kong office hours for customers on higher-tier plans. Respond.io offers 24/5 human support and 24-hour AI support over the weekends for all plans, with Customer Success Managers available for custom plans.